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Four Points by Sheraton Charleston

Certificate of Excellence
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600 Kanawha Blvd. E., Charleston, WV 25301 (Formerly Ramada Charleston Downtown)
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Four Points by Sheraton Charleston
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151 Reviews from our TripAdvisor Community

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Traveler rating
    75
    48
    18
    7
    3
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49
42
7
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Annapolis, Maryland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I have historically been a Marriott hotel person for business and pleasure. I took a get away weekend in Charleston, WV 7-24-7/26. The hotel is beautiful, staff very friendly and warm. It is definitely the staff that makes you fall in love with this location (Kizzy, Tammy) and so many more but I can't remember the names. The bar is... More 

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Nashville, Tennessee
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my 2nd time staying here. That's because I know what I'm getting. I get a room that is clean and quiet. I get friendly and competent service. I get a rate that fits my business travel budget. I also get a nice sports bar/restaurant at the back of the hotel that serves good food. There is nothing spectacular... More 

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Roanoke, Virginia
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel as part of a cross country drive. We were arriving extremely late and the front desk worked with me to make sure my reservation wasn't lost or sold to someone else. The rooms were surprisingly nice and seemed to have been recently updated. While we didn't have time to enjoy any of the nearby restaurants... More 

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Manassas, Virginia
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago

Staff and restaurant deserve 4 stars. Room quality 1 star. Room 606 air conditioner is so noisy the hotel puts earplugs in the room. I am a heavy sleeper and could not get back to sleep due to air conditioner noise once I got up at 2AM. Management needs to replace the unit, not hand out a bandage fix.

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New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice, clean affordable hotel in centre of Charleston. Mia at Reception was the sweetest nicest most friendly receptionist we've met in a very long time. She is an absolute joy to talk to and Four Points should be thrilled they have her at front desk as she is a credit to the company.

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Fairfax Station, Virginia
Level Contributor
98 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here to break up a long trip. The location is nice with river views. It is also a 5 minute walk to the mall and restaurants. Downtown Charleston is mostly government offices and courts. The hotel has been updated in the past few years. Nice tiles do woodwork the staff is friendly. Upon arrival their computer system was... More 

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Dayton, Ohio
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed there just for one night to break up the drive home from North Carolina since we have a 2 year old. It was an amazing place to stay! As soon as we walked in we were greeted by the nicest young woman (Mia) who was extremely nice and very helpful with every question I had, the rest of... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here overnight on our way through to Myrtle Beach. Staff were all super friendly, happy and helpful. Our daughter's friend left her tablet there. By the time she realized it, 10 days had gone by. I called, not really expecting much. But they had it!!! What amazing and trustworthy staff!! Everything was clean, rooms were a nice size.... More 

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Katy, Texas
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just under 2 miles down the street from the capital building and right across the street from the Kanawha River. The hotel is very classy with spacious rooms and a parking garage ($10 per day extra). The hotel staff are friendly and helpful. The hotel has two restaurants (breakfast served but not complimentary).

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Raleigh, North Carolina
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

So I usually stay at this hotel on my visits to my hometown because of the excellent customer service and location, however this time around, there was a drastic decline in customer service. My aunt and I arrived on July 2nd for a family event. I noticed on the company website, a deal for pay the year you were born... More 

Was this review helpful? Yes 1
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