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Embassy Suites by Hilton Charleston

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300 Court St, Charleston, WV 25301
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AAA Family Fun Package
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Embassy Suites by Hilton Charleston
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529 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Embassy Suites by Hilton Charleston
See the most recent reviews
Washington DC, District of Columbia
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed October 15, 2013

From before we even arrived, I felt like the staff wanted to really take care of my wife and I. From the clerk who arranged to have flowers waiting for my wife's birthday, to the waiter who gave me a quiet table and a cold beer when I really needed both, to the clerk who arranged a shuttle from the... More 

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Stephen S, Manager at Embassy Suites by Hilton Charleston, responded to this review

Thank you for taking the time to share your comments. All comments are helpful so we may continue to improve upon our services. More 

Kentucky
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed October 10, 2013

We have stayed at this hotel several times as we travel to/from the east coast, we have never been unhappy with our experience. Rooms are always clean and comfortable. The rooms are spacious, the bar has great food, and the staff are always thoughtful and helpful. The only down side is the parking garage is not connected to the hotel... More 

Review collected in partnership with Embassy Suites Hotels

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Minneapolis, Minnesota
Level Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed October 4, 2013 via mobile

Rough start - hot water remote Since this was my first visit to Charleston, WV (and WV) I wanted to stay at a well known hotel. This hotel is located directly across the street from the mall, which is a very nice one, several restaurants and one block from a small pharmacy. It offers a free shuttle ride from the... More 

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Charleston, WV, United States
1 review
4 of 5 stars Reviewed September 26, 2013

Hotel was very nice and had all the amenities you would expect. Complimentary shuttle to & from airport as well as to & from my business meeting location. Great location right next to the downtown mall and restaurants.

Review collected in partnership with Embassy Suites Hotels

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Stephen S, Manager at Embassy Suites by Hilton Charleston, responded to this review

Thank you for sharing your experience. We will share with the staff and management team so that we can continue to improve upon our services. More 

Indiana, USA
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed September 19, 2013 via mobile

I stayed at the Embassy Suites Hotel in Charleston while on business in August 2013. Overall, it was a good experience. The hotel shuttle picked me up at the airport, was timely and very convenient. I also used the hotel shuttle to go to my business meeting. However, the location of the hotel in town was so convenient that I... More 

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Monterey, VA, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 18, 2013

Nice location in downtown Charleston. I was there for a conference, and was pleasantly surprised. The hotel was better than I expected with complimentary manager's reception upon arrival, to the excellent complimentary breakfast and everything in between.

Review collected in partnership with Embassy Suites Hotels

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Ponte Vedra Beach, Fl, United States
1 review
5 of 5 stars Reviewed September 18, 2013

Aways love staying with the Embassy Group. Have stayed at many. Top accommadations & ammenities with friedly and professional service for reasonable rate for what you get. Suites are better, complimentary brkfst great, eve reception great. Most A1 with the Charleston Embassy. Great location, stayed here before. Little Hskp prob this time, but everything else great. Parking not so convenient,... More 

Review collected in partnership with Embassy Suites Hotels

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Columbus, Ohio
Level Contributor
120 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed September 16, 2013

Stayed here one night. Room was not at all up to Embassy standards: mold on outside wall, torn wallpaper, mold on shower curtain, empty water bottle and trash on side of bed, stain in toilet. Yuck! Housekeeping really failed. With all these problems we could see, I wonder what else was there that we couldn't detect?? Would have requested room... More 

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wheeling, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 16, 2013

Love staying here. I travel alone and as a woman I like to have a place where I feel safe and secure when I stay. I always feel safe at the Embassy plus a feel pampered when I stay here. Whenever I travel if I am able to secure the government rate, I stay at an Embassy Hotel.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Boise, Idaho
Level Contributor
84 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed September 12, 2013

This is the second time in a week my wife and I have stayed at the Embassy Suites in Charleston, South Carolina on Meeting street. First, the hotel is in the historic district of old Charleston. I believe it is situated on the site of the old Citadel academy. As you enter the main lobby area, the beauty of the... More 

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