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Embassy Suites Charleston

3.0 of 5 300 Court St, Charleston, WV 25301
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Embassy Suites Charleston
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Embassy Suites Charleston
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428 reviews from our community

Traveler rating
    176
    135
    62
    35
    20
See reviews for
117
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185
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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    (428)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

My meetings were held in the hotel, breakfast and manager's reception included, mall and restaurants across the street, spacious suite. I love going to an unfamiliar place and having everything conveniently located within the facility or walking distance. The staff are very friendly including the desk clerks, maintenance workers, housekeeping and food service workers. Great hotel.

Review collected in partnership with Embassy Suites Hotels

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Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments, we look forward to your return. More 

Philadelphia, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Embassy Suites Charleston is a typical Embassy Suites. It has clean, large rooms, and a good complimentary breakfast, including custom omelets. The bathroom was very clean, and the bed and linens were comfortable. My only complaint was the unreasonable $10 a day charge for wifi, which should be included without charge. Oddly, the lobby restaurant was out of many draft... More 

Review collected in partnership with Embassy Suites Hotels

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Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments. We will take your comments under consideration for improvements. More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

This hotel is in a good location and the rooms are large. The rooms are a little dated and can be noisy. Parking is scarce and no valet parking available. Staff is friendly. Parking garage is behind the hotel.

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Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments. More 

Glen Easton
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

You can not go wrong if you decide to stay at the Embassy Suites in Charleston WV. It is a wonderful hotel for business travel or personal travel. The breakfast buffet is very good. I have stayed there many time and will return again.

Was this review helpful? Yes
Stephen S, Manager at Embassy Suites Charleston, responded to this review

Glad you enjoyed your stay. Thank you for sharing your comments, we look forward to your return. More 

Wheeling, West Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel twice for conferences and was very happy with both stays. We found that it was convenient to the location of our conference (the convention center) and to several shopping and dining options. The staff was friendly and outgoing and there were always people around if we needed something or just to offer a hello... More 

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Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments. We look forward to your return. More 

Beckley, West Virginia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here for my daughter's 20 th birthday. We had an amazing time. Conveniently located right next to the Charleston Town Center. Great shopping and great food. Amazing room service!!! Will definitely stay again!!

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Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments. Wish your daughter a happy birthday from us. We look forward to your return. More 

Durham, North Carolina, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We stay at the Hotel every year at Thanksgiving, and have never been disappointed. The complimentary breakfast is always great. The kids love the pool and the hot tub. The Town Center is right across the street so Christmas shopping is convenient.

Review collected in partnership with Embassy Suites Hotels

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Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments. Hope you got all your shopping done. We look forward to your return. More 

Portsmouth, Ohio, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We attended a concert at the local civic Center. the Hotel was located within 5 minutes walking distance of the venue. Just across the street was the Mall, and some very nice restaurants. The facility suite was very nice and met our needs. The accomodations were excellent. This is the place to stay if you plan a family event in... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments. We look forward to your return. More 

Canal Winchester, Ohio
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed one night for a friend's retirement party. It was average, nothing stood out to make me say "Wow". With the exception of Chad, our server during the retirement function. He was all over it... Brought drinks before you had to ask and he always had a smile on his face - which can be a challenge when working... More 

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Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments. We do hope you will return. More 

Pittsburgh, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel room was large and clean. There was a microwave and mini-fridge which was a great bonus. The eggs at the complimentary breakfast weren't cook the entire way and you can't access the internet without being a member or paying. It wasn't a bad place to stay. If the internet was free I would stay again.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments. We will review your concerns with the staff. More 

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Additional Information about Embassy Suites Charleston

Address: 300 Court St, Charleston, WV 25301
Phone Number:
Location: United States > West Virginia > Charleston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Embassy Suites Charleston 3*
Number of rooms: 253
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Expedia, Hilton Hotels, Cheap Tickets, TripOnline SA, Travelocity, Hotels.com, Odigeo and Tingo so you can book your Embassy Suites Charleston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Charleston Embassy Suites
Hotel Style:
#1 Green Hotel in Charleston
#3 Business Hotel in Charleston
#8 Family Hotel in Charleston

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