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All 24 Charleston hotels

Embassy Suites Charleston

3.0 of 5 Hotel   |   300 Court St, Charleston, WV 25301
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Ranked #7 of 24 Hotels in Charleston
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A recent review
4 of 5 stars reviewed 3 days ago
Red-Badger-22 Huntersville, North Carolina
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413 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Huntersville, North Carolina
Top Contributor
85 reviews 85 reviews
36 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed with family while visiting New River Gorge Bridge area. Was tired after a day of driving, hiking, and more driving, so big room(s) to spread out was very welcome. This ES had no issues. Clean, comfortable, not new, but not run-down. Good amenities including fridge, micro, coffee, 2 TV's, solid wi-fi, fold-out couch for urchins, chairs and desk/table. Dining... More

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Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments. We are happy you enjoyed your stay and hope you will return again soon. More

Little Rock, Arkansas
Top Contributor
84 reviews 84 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I was in a Charleston on business and the Embassy Suites was recommended to me. It was quite good in all respects. Rooms were spacious suites and quite nice. Manager's reception was good and the Athletic Club sports bar in hotel was a great place for a drink and dinner. Service was very good. One night I mistakenly signed the... More

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Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for sharing your comments. Glad you enjoyed the restaurant also. More

Charleston, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Excellent service from check-in to check out. Breakfast was delicious with a helpful and friendly staff. The rooms were clean and very comfortable. The pool and hot tub were amazing. I will definitely stay here at again.

Review collected in partnership with Embassy Suites Hotels

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Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments. We look forward to your return. More

Tulsa, Oklahoma
Contributor
17 reviews 17 reviews
17 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Property was clean and well-maintained. Made-to-order omelette at breakfast was nice. Very convenient dining and shopping in the mall across the street. Hotel shuttle only took about ten minutes to get to the airport. Minor negatives were that you had to be in the shower to turn it on due to the glass partition making for a brief cold burst... More

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Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments. If a tub is desired please request a room with two beds as all of our kings come with only showers. More

Huntington, West Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

we were attending Marine Corp Ball, room was excellent, staff was excellent, food was excellent, etc, couldn't have asked for better.. definitely recommend this hotel. We have already booked for next year

Review collected in partnership with Embassy Suites Hotels

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Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for sharing your comments. We look forward to your return next year. More

keyser, United States
1 review
3 of 5 stars Reviewed 1 week ago

The staff were very helpful. The complementary shuttle made it easy to navigate the city. Check in and out was very easy. The facilities for the conference was accommodating. The food provided for lunch was terrible.

Review collected in partnership with Embassy Suites Hotels

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Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments. We will share your comments with the chef. More

Pasadena, Maryland
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Check in was excellent and the customer service was awesome. My only regret? I could only stay one night....best overnighter I ever stayed so far! Highly recommend this place and love the recommendations that were given by the staff.

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Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments. We look forward to your next visit. More

Niles, Ohio
Top Contributor
182 reviews 182 reviews
38 hotel reviews
185 helpful votes 185 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Embassy Suites was very nice. It was located in downtown Charleston with easy access on and off the highway. The lobby was the familiar atrium style with the manager's reception and breakfast areas located in the lobby. The room was nice....very clean although a bit outdated in the bathroom area compared to other Embassy Suites locations. Breakfast was average.... More

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Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for sharing your comments, we look forward to your return. More

Martinsburg, West Virginia
Top Contributor
130 reviews 130 reviews
39 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I just returned from a 4-night stay at this hotel. The staff is wonderfully attentive: there was no wait at check-in, the breakfast staff is efficient and always cleaning up and removing used plates. There is a two-hour "managers reception" every night in the lovely atrium, with a free full bar and nice snacks. Great bar tenders! The breakfast buffet... More

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Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments. More

1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel is very nice and clean and good price. Nice ambiance to the hotel and we enjoyed our stay. The staff is very friendly and welcoming. Very good hotel for the entire family or for bussiness. It is a plus to be in the hilton honors program.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments. We look forward to your return. More

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Additional Information about Embassy Suites Charleston

Address: 300 Court St, Charleston, WV 25301
Phone Number:
Location: United States > West Virginia > Charleston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Embassy Suites Charleston 3*
Number of rooms: 253
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Also Known As:
Charleston Embassy Suites
Hotel Style:
#1 Green Hotel in Charleston
#3 Business Hotel in Charleston
#8 Family Hotel in Charleston

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