We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 23 Charleston hotels

Embassy Suites Charleston

3.0 of 5 Hotel   |   300 Court St, Charleston, WV 25301
Hotel deals
Hotel website
Hotel amenities
Special Offer
Breakfast & Wi-Fi Package
Save Saved
You added Embassy Suites Charleston to your Saves list
Embassy Suites Charleston
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
73%
Ranked #8 of 23 hotels in Charleston
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 days ago
589willam
  • Reviews (379)
  • Photos (68)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (46)
  • Location
  • More
Write a Review

379 people have reviewed this hotel

Traveler rating
    153
    120
    53
    34
    19
See reviews for
111
55
22
157
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the hotel for our school reunion. Washington High School, London, West Virginia. We were warmly welcomed and enjoyed the stay. The staff at the hotel are great. The location is near a shopping mall. The food was very good and the rooms clean.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Gretna, VA, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The staff is super, the rooms are always clean and fresh. Lots of room to spread out and relax. Breakfast is hard to beat. Manager's reception is a great time to unwind and a great start to a relaxing evening in Charleston. Great location. Shuttle service if you need it, but in safe walking distance to great food and the... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments. More

Charleston, United States
1 review
4 of 5 stars Reviewed 1 week ago

overall, a very good, short stay. staff and personnel are professional, friendly, and responsive. I don't know if it was the location, or the amount of lodgers, but the internet wifi system was the only distraction from an overall excellent stay. There was a consistently weak signal throughout the hotel through my laptop and phone.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments. We will look into your concerns to see if improvements can be made. We look forward to your return. More

Pittsburgh, United States
1 review
5 of 5 stars Reviewed 1 week ago

The Embassy Suites hotel in Charleston, West Virginia is conveniently located beside a beautiful/updated mall, very good restaurants, very nice civic center and fun events along the Kanawha River. The hotel has a beautiful lobby and a very nice restaurant.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for your comments. More

Atlanta, United States
1 review
4 of 5 stars Reviewed 1 week ago

I traveled for business to this location and always expect an great stay at an Embassy Suites Hotel. This experience was great overall and met my embassy expectation. It's hard to beat a free breakfast AND a managers reception in the evenings.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for sharing your thoughts, we look forward to your return. More

Roanoke, Va
Top Contributor
55 reviews 55 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Convenient access from either I-77 or I-64. Very clean hotel with all amenities that one could want. Restaurant in hotel offers lunch & dinner at reasonable prices. Managers' reception in the evening was pleasant with snacks offered. Fully cooked breakfast in the morning is an added plus.

Was this review helpful? Yes
Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your thoughts. More

San Diego, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Friendly, clean, best location of any hotel anywhere to local shopping and restaurants. Shuttle service to airport and back excellent and as needed. Anthony shuttle driver and Constance at front desk were exceptional.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thanks you for sharing your thoughts, we will pass along your comments to the team. More

rockville, MD
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The breakfast and reception hour is great as well as the hotel. The staff are helpful and friendly. They make the trip and stay enjoyable. Being picked and taken to the hotel from the airport was a very nice touch.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for sharing your comments. We will share them with the team. More

Springfield, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The Embassy Suites in Charleston provides quality lodging with all of the free amenities that you can expect from a hotel. They have cooked to order breakfast, a nice evening reception, free internet access and quiet rooms. The staff a courteous, friendly and treat you like family.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments. More

Twinsburg, Ohio
Contributor
19 reviews 19 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I really like this place and feel like it has gotten a bad rap. This was a stay on the way home from a business/vacation trip. Everyone at the hotel is very accommodating and pleasant. (The maintenance man who had to bring up a working hair dryer wasn't exactly pleasant, but...) We had a personal cake that we wanted to... More

Was this review helpful? Yes
Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments. We will share your thoughts with the team. We look forward to your return. More

Owners: What's your side of the story?
If you own or manage Embassy Suites Charleston, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Embassy Suites Charleston? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Charleston

Address: 300 Court St, Charleston, WV 25301
Phone Number:
Location: United States > West Virginia > Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Charleston 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Expedia, Hotels.com, Booking.com, Reservation Counter, Hilton Hotels, Tingo, Priceline, BookingOdigeoWL, Venere and Otel so you can book your Embassy Suites Charleston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Charleston Embassy Suites

68 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (23)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Bathroom (2)
Viewed
Room/suite (8)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (46)
Viewed
Room/suite (16)
Viewed
Pool/beach area (1)
Viewed
Dining (6)
Viewed
Hotel & grounds (9)
Viewed
Business center/function rooms (6)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Charleston with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Green Hotel in Charleston #6 Business Hotel in Charleston #8 Family Hotel in Charleston
Hotel Class
Official Description (provided by the hotel)
Embassy Suites Charleston is centrally located in Charleston, WV close to many local restaurants, shopping and more. Enjoy a meal at the onsite restaurant, the Athletic Club Bar and Grill, or visit one of Charleston’s many restaurants. Mingle with other guests at a complimentary manager's reception, held daily each evening. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include a business center, indoor pool and spa tub, WiFi (surcharge), express check-out, multilingual staff and more. A roundtrip airport shuttle is complimentary during limited hours. Parking (subject to charges) is conveniently located nearby. ... more   less 
Number of rooms
253

Questions & Answers

Questions? Get answers from Embassy Suites Charleston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer