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All 23 Charleston hotels

Embassy Suites Charleston

3.0 of 5 Hotel   |   300 Court St, Charleston, WV 25301
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72%
Ranked #8 of 23 hotels in Charleston
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 2 days ago
C.T. B Atlanta, United States
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375 people have reviewed this hotel

Traveler rating
    150
    119
    53
    34
    19
See reviews for
111
54
22
155
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Atlanta, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

I traveled for business to this location and always expect an great stay at an Embassy Suites Hotel. This experience was great overall and met my embassy expectation. It's hard to beat a free breakfast AND a managers reception in the evenings.

Review collected in partnership with Embassy Suites Hotels

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Roanoke, Va
Top Contributor
55 reviews 55 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Convenient access from either I-77 or I-64. Very clean hotel with all amenities that one could want. Restaurant in hotel offers lunch & dinner at reasonable prices. Managers' reception in the evening was pleasant with snacks offered. Fully cooked breakfast in the morning is an added plus.

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San Diego, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Friendly, clean, best location of any hotel anywhere to local shopping and restaurants. Shuttle service to airport and back excellent and as needed. Anthony shuttle driver and Constance at front desk were exceptional.

Review collected in partnership with Embassy Suites Hotels

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rockville, MD
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

The breakfast and reception hour is great as well as the hotel. The staff are helpful and friendly. They make the trip and stay enjoyable. Being picked and taken to the hotel from the airport was a very nice touch.

Review collected in partnership with Embassy Suites Hotels

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Springfield, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The Embassy Suites in Charleston provides quality lodging with all of the free amenities that you can expect from a hotel. They have cooked to order breakfast, a nice evening reception, free internet access and quiet rooms. The staff a courteous, friendly and treat you like family.

Review collected in partnership with Embassy Suites Hotels

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Twinsburg, Ohio
Contributor
19 reviews 19 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I really like this place and feel like it has gotten a bad rap. This was a stay on the way home from a business/vacation trip. Everyone at the hotel is very accommodating and pleasant. (The maintenance man who had to bring up a working hair dryer wasn't exactly pleasant, but...) We had a personal cake that we wanted to... More

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Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments. We will share your thoughts with the team. We look forward to your return. More

2 reviews
5 of 5 stars Reviewed 1 week ago

We had a excellent time in this hotel and would definitely be back ..... GREAT EXPERIENCE, our conference was held between the Embassy Suites and the Marriott, we heard from our members that were in the Marriott and they wished that they had stayed at the Embassy Suites...Your entire staff was the best I have seen in a while.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for sharing your comments. We look forward to your return. More

jrd791
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel, excellent front desk service, complimentary evening snacks and drinks -this makes up for having to go out afte of touring the historic town. Food is good and plentiful. Rooms are spacious and comfortable with all amenities. Sports and Spa centre with swimming pool clean and easily accessible. We did not have to pay for parking... More

Was this review helpful? Yes
Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments. We will be sure to share with the team. More

Columbus
Senior Contributor
42 reviews 42 reviews
41 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We found this to be a clean, well-run hotel that was conveniently located within walking distance of downtown Charleston attractions. The breakfast and the evening cocktail reception (which I highly recommend) were excellent, and there was plenty of seating even though the hotel was busy. The room was spacious and modern, with a comfortable and clean bathroom. The bedding was... More

Was this review helpful? Yes
Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for sharing your thoughts. We will be sure to share with the team. More

Wellsburg, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Recently spent 2 nights at this hotel for an annual conference at Civic Center where I was a presenter. Hotel is very clean, great amenities, comfortable bed and great rooms, very good complimentary breakfast and managers special! Only concerns were cost of overnight parking is expensive and having to pay for internet as a HH member was disappointing.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments. We hope you will return in the near future. More

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Additional Information about Embassy Suites Charleston

Address: 300 Court St, Charleston, WV 25301
Phone Number:
Location: United States > West Virginia > Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Charleston 3*
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Also Known As:
Charleston Embassy Suites

68 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Green Hotel in Charleston #6 Business Hotel in Charleston #8 Family Hotel in Charleston
Hotel Class
Official Description (provided by the hotel)
Embassy Suites Charleston is centrally located in Charleston, WV close to many local restaurants, shopping and more. Enjoy a meal at the onsite restaurant, the Athletic Club Bar and Grill, or visit one of Charleston’s many restaurants. Mingle with other guests at a complimentary manager's reception, held daily each evening. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include a business center, indoor pool and spa tub, WiFi (surcharge), express check-out, multilingual staff and more. A roundtrip airport shuttle is complimentary during limited hours. Parking (subject to charges) is conveniently located nearby. ... more   less 
Number of rooms
253

Questions & Answers

Questions? Get answers from Embassy Suites Charleston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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