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All 23 Charleston hotels

Embassy Suites Charleston

3.0 of 5 Hotel   |   300 Court St, Charleston, WV 25301
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Ranked #8 of 23 Hotels in Charleston
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
Terrance K Chicago, United States
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388 reviews from our community

Traveler rating
    157
    123
    54
    35
    19
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111
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Chicago, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Never been disappointed when I stay at Embassy. Nice room, clean hotel and great staff. The wife always likes the free breakfast. The jacuzzi could have been warmer, the pool and fitness room was clean and useful.

Review collected in partnership with Embassy Suites Hotels

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Charlottesville, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The team at Embassy Suites always does a great job. The hotel is clean and open and has many great ammenities. I recommend this hotel to anyone that has to stay in Charleston for either business or pleasure.

Review collected in partnership with Embassy Suites Hotels

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Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 6 days ago NEW

Excellent location right in downtown Charleston. The mall, complete with various restaurants, is right across the street. It's easy to walk over to Capitol Street to eat or simply stroll. The cooked to order complimentary breakfast is excellent, as is the free reception in the evening. I would have given it an 'excellent' rating had there not been a $12... More

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Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for your comments we look forward to your return. More

Cottontown, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

The room, the common areas, and the grounds were all in excellent condition. The bathroom was clean stocked. The bed was comfortable and the bedding was great. The staff was friendly and helpful. The furnishings were great. You can tell that management pays attention to detail.

Review collected in partnership with Embassy Suites Hotels

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Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments, we look forward to your return. More

Ohio City, Ohio
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for one night on a trip back from the South up to Ohio. This is a relatively large hotel with all the rooms on all of the (many) floors opening onto a large atrium-like central space. While the staff was very friendly, the hotel has a rundown feel: the carpet appears old, some of the paint is... More

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Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for sharing your comments. We hope you will return in the future. More

Marietta, Georgia
Contributor
19 reviews 19 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

One night stay for business. Pros: evening reception with complimentary drinks (white sangria was great!) Complimentary made to order breakfast (omelets,etc) Directly across the street from mall and popular chain restaurants Helpful staff Considerations: $12 overnight parking Wifi fee in room (unless you've got some serious hilton honors points or are an ATT user) *it is 2014 so not having... More

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Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments. We will take your WiFi comments under considerations. More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I stay here at least twice a year as a mini vacation for the two of us. The manager's reception is a great included value. The breakfast is amazing. One of the most beautiful hotels I have ever been. The pool, Jacuzzi and fitness rooms are great. Easy access to the mall and restaurants. Highly recommended!!!

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Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for sharing your thoughts with the team. We look forward to your return. More

United States
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Furniture was stained and dirty, and had unpleasant odor. Smelled old and stale... Way over priced. I will never stay at this location ever again. The front desk person I assume was new, couldn't answer any of our questions with a straight answer, kept asking the gentleman working in work area. Overall unpleasant experience.

Review collected in partnership with Embassy Suites Hotels

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Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments. I'll be sure to share your these with the management team. More

Medford Lakes NJ
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was in for a short stay, but the room was very clean and comfortable. It was nice having the extra living space, for not so much money. It was located near the Civic Center and just across the street from the mall. The only thing I recall that was of any note was that the church bells tolled at... More

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Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments. We look forward to your return. More

1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel for our school reunion. Washington High School, London, West Virginia. We were warmly welcomed and enjoyed the stay. The staff at the hotel are great. The location is near a shopping mall. The food was very good and the rooms clean.

Review collected in partnership with Embassy Suites Hotels

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Stephen S, Manager at Embassy Suites Charleston, responded to this review

Thank you for taking the time to share your comments. More

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Additional Information about Embassy Suites Charleston

Address: 300 Court St, Charleston, WV 25301
Phone Number:
Location: United States > West Virginia > Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Charleston 3*
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Also Known As:
Charleston Embassy Suites

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