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Hillbrook Inn

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4490 Summit Point Road, Charles Town, WV 25414
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Hillbrook Inn
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Hillbrook Inn
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Hillbrook Inn
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308 reviews from our community

Traveler rating
    234
    54
    15
    3
    2
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10
256
4
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Hillbrook Inn
See the most recent reviews
Riverdale, Maryland
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 10, 2014

I don't know where to begin. It's not often that everything goes exactly according to plan when traveling but this trip, was perfect! From the moment I began calling HIllbrook Inn making plan for our anniversary stay Bobbi and the rest of the team was so accommodating. Everything was perfect when we arrived, both my husband and I were calling... More 

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

"Perfection" is a pretty lofty compliment, and we appreciate it deeply. It's our goal to make your stay a seamless one from arrival to departure. In fact, special little extras are where we shine because we love making our guests happy! We're delighted that you plan to return for another stay. We look forward to seeing you again very soon!... More 

Falls Church, Virginia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 9, 2014

We stayed at Hillbrook over the weekend to take in some scenery and history and hike around Harpers Ferry. We got a great welcome when we checked in and the staff gave us a great overview of the property and a little of the history that came with the property. Our room was in Hawthorn, a building about 2 miles... More 

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

Thanks for your review! We're so glad you enjoyed your stay at our historic Hawthorn Estate. Although it's been completely restored, the age of the home is why it's sometimes possible to hear other guests coming and going. But it sounds like you enjoyed the privacy and amenities of your personal suite, as well as the common areas. For additional... More 

Sterling, Virginia, United States
1 review
5 of 5 stars Reviewed November 7, 2014

This beautiful inn on historic property founded by a young George Washington is the epitome of class. The property is gorgeous, the inn is exquisite, the food is delicious, the personnel are first rate and the service is second to none. My new husband and I held our intimate wedding ceremony, reception and dinner here, and everything was perfect from... More 

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

We are deeply grateful to receive your esteemed compliments. Thank you! It was an absolute pleasure hosting your wedding at Hillbrook Inn. We are delighted that everything turned out as you imagined. Best wishes and we look forward to welcoming you again soon! Sincerely, Carissa Zanella Owner/Innkeeper More 

Eastampton, New Jersey
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 4, 2014

My husband and I had a wonderful one night stay at the Inn and have already booked a return trip. The Inn is high class in all areas from the grounds, accommodations, staff and food. We were so impressed with how accommodating the staff was to our every need. All of my food restrictions/concerns were addressed. Everyone made you feel... More 

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

We're so glad you enjoyed your stay with us and that you'll be returning again soon. Thank you for the wonderful review and acknowledgement of our caring staff. We deeply appreciate it! Sincerely, Carissa Zanella Owner/Innkeeper More 

Ellicott City, Maryland
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 26, 2014

This was our 5th stay at the Hillbrook Inn this year. Each time we go, we are incredibly impressed by the very attentive staff. They consistently go above and beyond to make you feel at home and to do whatever they can to make your stay enjoyable. Combine an extraordinary staff with beautiful accomodations and amazing food and you have... More 

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

Paul and Betsy, Thank you for your kind words! We love having you stay with us and appreciate your repeat business. We like to think of our guests and our staff as an extension of our own family. I'm so glad you've been able to experience the gracious hospitality that sets Hillbrook apart. We look forward to your next stay... More 

Kill Devil Hills, North Carolina
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 16, 2014

We stayed here when visiting Harper's Ferry which is only about 20 minutes away. Nice place to stay and very peaceful. Great hospitality, great food, clean rooms and each room comes with an ipad to use while there. Highly recommend. Very well maintained and historic.

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

We're glad you found Hillbrook Inn for your Harpers Ferry getaway. Our property does have a lot of history, which makes it a special place for our guests to stay. Thank you for visiting -- we hope to have you return one day soon! Sincerely, Carissa Zanella Owner/Innkeeper More 

Preston, CT
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 14, 2014

Ok...anybody who thinks they are not going to get a great dining experience at Hillbrook needs to dodge the deer to get to this place. Best steak I've had in a long time. I don't know where they get beef, but holy cow. Great service. Quaint but not pretentious. Very cool spot.

Was this review helpful? Yes 1
Hillbrook, Owner at Hillbrook Inn, responded to this review

We appreciate your review of our elegant dining experience. Thank you! Our talented culinary team goes to great lengths to prepare memorable and creative dishes using the freshest seasonal ingredients available. We're so glad you enjoyed it and hope you can join us again soon! Sincerely, Carissa Zanella Owner/Innkeeper More 

1 review
5 of 5 stars Reviewed October 10, 2014

We recently stayed at the Hillbrook for a quick weekend getaway. From the moment we pulled into the property, I felt like we were in a storybook! The property is gorgeous, inviting, and cozy. The staff is very attentive, and will do anything to make your stay perfect. We took advantage of the five course, wine paired dinner...and could not... More 

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

Stacy & Mario, Thank you for sharing your experience with us! Hillbrook is even more picturesque with a fresh blanket of snow, so maybe you can come back to visit this Winter. We greatly appreciate your positive feedback and look forward to welcoming you again soon! Sincerely, Carissa Zanella Owner/Innkeeper More 

Carlisle, Pennsylvania
Top Contributor
70 reviews 70 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 8, 2014

We stayed one night on a living social deal. My wife used the spa and thought the massage was quite good. The spa is tiny and not a place to spend the afternoon. The breakfast was vey nice and was included in the room rate. We stayed in The Point which was of adequate size. The beds were very soft.... More 

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

Thank you for your review! We deeply appreciate your compliments of our staff and the five course dinner. Although the menu is pre-set by the chef, we do take into account any dietary restrictions provided in advance. We are also planning to add more local wines to our wine list in the near future. We hope you can come back... More 

1 review
5 of 5 stars Reviewed September 30, 2014

Great hospitality, fabulous food, amazing spa. We have already rebooked for the winter. From the welcome drink to the spectacular personalized service, we are recommending this inn to everyone we know!

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

Recommendations and referrals are some of our most valued compliments! Thank you for telling others about your experience at Hillbrook Inn. We look forward to having you stay with us again this winter! Sincerely, Carissa Zanella Owner/Innkeeper More 

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