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Hillbrook Inn

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4490 Summit Point Road, Charles Town, WV 25414
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Hillbrook Inn
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Hillbrook Inn
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308 reviews from our community

Traveler rating
    234
    54
    15
    3
    2
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10
256
4
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
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    (89)
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There are newer reviews for Hillbrook Inn
See the most recent reviews
1 review
5 of 5 stars Reviewed February 1, 2015

the staff were extraordinarily kind and accommodating. the estate is beautiful, the main house is absolutely charming. we went for a 2-day romantic get-away and loved the whole experience. I highly recommend the 5-course dinner option. literally, best meal of my life. there is also a wonderful middle eastern restaurant in charlestown with fantastic hummus. i had never been to... More 

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

Thank you for sharing your experience. We're delighted that you enjoyed the "best meal of your life" at Hillbrook Inn's Redbook Restaurant. What a compliment to our culinary team and serving staff! We deeply appreciate your kind words and look forward to welcoming you again in the future! Sincerely, Carissa Zanella Owner/Innkeeper More 

2 reviews
5 of 5 stars Reviewed January 26, 2015

My husband surprised me with a weekend at Hillbrook for my 40th birthday. I couldn't have imagined a more perfect long weekend. Everything was perfection - the cottage where we stayed, the delicious breakfasts, the phenomenal 5 course dinner . . .the staff was incredibly accommodating and exceeded all of our expectations. Definitely take advantage of the spa - our... More 

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

Thank you for the raving review! "Perfection" is hard to come by, and we deeply appreciate you letting us know how much you enjoyed your stay with us. Happy 40th birthday, and we look forward to welcoming you at Hillbrook Inn & Spa again soon! Sincerely, Carissa Zanella Owner/Innkeeper More 

pittsburgh,pa
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 26, 2015

I hate to rate this place anything below a 4 star because everyone was nice and courteous. I had the living social deal for one night. I was thinking at most $400 for everything. It ended up being almost a $1000 trip for everything. The dinner, wine tour, and spa services do add up very quickly. The breakfast was not... More 

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

Thank you for complimenting our staff and the accommodations. I agree - the South suite is a beautiful room! While I'm glad you enjoyed your stay overall, I'm sad to hear you don't plan on returning. As you've read in other reviews, our two-course gourmet breakfast is very popular, so I apologize that you did not enjoy it. Our chef... More 

Washington, DC
Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 19, 2015

My boyfriend and I stayed in the Sunrise Suite as part of a Living Social deal. The facility is kind of expensive, but the deal made it reasonable for 2 weekend nights. Our suite was in a building off site, located about 2 miles from the main B&B. The 2 beds in our suite were comfortable and the decor was... More 

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

Thank you for sharing your experience. I'm delighted you "had a great time" while staying with us! I'm also glad that you found our staff to be "courteous and helpful." We are fortunate to have a team that cares deeply for the inn and our guests. During your next stay, please feel free to make a staff member aware of... More 

Trenton, New Jersey
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 10, 2014

My husband and I like to go to new places, so when I saw a Living Social deal for the Hillbrook Inn, it looked amazing, so we made this our anniversary trip this year! I never did buy the living social deal, so we had to pay full price, which was steep, but we enjoyed our stay. We arrived on... More 

Was this review helpful? Yes 1
Hillbrook, Owner at Hillbrook Inn, responded to this review

Thank you for writing such a positive review. We deeply appreciate your feedback! It's our goal to ensure you enjoy every aspect of your visit with us. We pay particular attention to the meals we serve to ensure they are tailored to the needs of the guests dining with us. We look forward to having you return again in the... More 

2 reviews
5 of 5 stars Reviewed December 9, 2014

My sisters and I booked a girls weekend at Hillbrook and it was just simply amazing. We had booked the Sunrise room which was just beautiful and comfortable, each day breakfast was unique and delicious. We went to the spa where it was quiet and peaceful and the service was wonderful. Dinner was probably one of the best dinners we... More 

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

Thank you for the wonderful review! Hillbrook is the ideal spot for a relaxing girls getaway, offering spa services, yummy dinners, and tours of local vineyards. I'm so glad you enjoyed your time with us. We sure hope you can visit again soon! Sincerely, Carissa Zanella Owner/Innkeeper More 

Richmond, VA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2014

This was my boyfriend and my second trip to the Hillbrook Inn and spa in the past six months and both times the service and accommodations were outstanding. Both times we booked our room through LivingSocial and this includes a dinner and spa voucher. We arrived Saturday afternoon and checked into our room -The Lookout room -in the main house.... More 

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

Thank you for sharing your experience and writing such a lovely review. Your comments are deeply appreciated! We're so glad we were able to make your stay extra memorable with a room upgrade, spa service and yummy meals. We look forward to your next stay with us! Sincerely, Carissa Zanella Owner/Innkeeper More 

Baltimore, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 1, 2014

Hubby and I have a commuter marriage these days so this spot was definitely what we needed to spice up the romance. We stayed in the overlook with our living social package. Everything was spot on perfect....the only minor thing I would say was wierd was that there were 5 or 6 stink bugs in the room we had to... More 

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

Hillbrook is a great place for getting away to relax and refresh. We're so glad we were able to help you and your hubby reconnect! We take extreme care to be sure our rooms are as clean as possible for each guest, including checking for those pesky stink bugs on a daily basis. While they can be difficult to control,... More 

Baltimore, Maryland
1 review
5 of 5 stars Reviewed November 10, 2014

My husband and I stayed at this Bed and Breakfast just to get a break and destress and it was absolutely AMAZING! The service was outstanding and the room where we stayed (we stayed in the Hawthorne House) was unbelievable. The house had a full basement with a large television and a pool table. The bathroom was gorgeous with an... More 

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

Thank you for writing an "AMAZING" review! Your compliments are deeply appreciated. I'm glad to hear you enjoyed all the Hawthorn Estate has to offer. With it's four private suites, it's perfect for a group of friends! Our gourmet breakfast is something our guests usually rave about, so I apologize that it was not to your liking. But it's great... More 

Washington DC
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2014

Gracious living at its finest. A lovely building on a beautiful setting. Fine dining in the evening and equally special breakfast. Friendly, helpful staff. Well located for exploring the nearby towns (e.g. Harper's Ferry, Winchester, etc)

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

Thank you for the positive feedback. We hope you can return to stay with us again soon! Sincerely, Carissa Zanella Owner/Innkeeper More 

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