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Hillbrook Inn

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4490 Summit Point Road, Charles Town, WV 25414
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295 reviews from our community

Traveler rating
    227
    49
    14
    3
    2
See reviews for
9
245
4
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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Mechanicsburg, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our mid-February stay following Valentine's Day was a great one. We purchased a living social deal and were pleasantly surprised by how quaint and cozy the Inn was. I would say the only drawback (which was minor) was that we arrived just minutes after other couples and missed out on more of the history of the house as we "joined... More 

Was this review helpful? Yes 2
Hillbrook, Owner at Hillbrook Inn, responded to this review

Thank you for sharing your experience. We're glad you enjoyed your visit with us! I wanted to let you know that the bathroom in Overlook is currently being renovated to provide additional space, so you will have to check it out the next time you come. We would also be happy to give you another tour from start to finish!... More 

La Plata, Maryland
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We received a two night stay at the Hillbrook Inn from our Children as a surprise gift for our wedding. We stayed in the Hawthorne house west suite. Everything was very nicely appointed, enjoyed the beautiful fire place, and the game room downstairs. Breakfasts were excellent, and we did the four course dinner which was also very good. The spa... More 

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

Congratulations on your recent wedding! How wonderful for your children to plan a surprise getaway for you. We deeply appreciate your kind words and also wish to apologize for the inconvenience you experienced. We will discuss with our staff to be sure the quiet hours are being adhered to at all times. We hope you will come back to stay... More 

Sterling, Virginia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I bought my husband a night at Hillbrook Inn through Living Social and gave it to him for a Christmas present. We reserved a night in mid-February and had a fantastic time. We stayed in Summer Cottage. It was beautiful! The service for breakfast was personal and the food was delicious! I also enjoyed my back massage the morning we... More 

Was this review helpful? Yes 2
Hillbrook, Owner at Hillbrook Inn, responded to this review

A night at Hillbrook Inn & Spa makes for a wonderful gift. I'm delighted to hear that you enjoyed your visit with us! We look forward to welcoming you again soon and working with your husband to plan his business meeting at the inn. Thank you immensely for the great review! Sincerely, Carissa Zanella Owner/Innkeeper More 

Eastampton, New Jersey
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 22, 2015

My husband and I just returned from a one night stay at the Hillbrook Inn. It was our second time staying here and again top notch! We stayed in the Serenity Suite and we were so happy with the room and all the amenities it included. Extremely comfortable king size bed, gas fireplace with sitting area, sauna, double head shower,... More 

Was this review helpful? Yes 2
Hillbrook, Owner at Hillbrook Inn, responded to this review

Thank you for coming back to stay with us once again! We deeply appreciate your repeat business and kind words. I'm delighted to hear how much the amenities of the Serenity suite and the attention to your needs contributed to the "perfect getaway." We look forward to seeing you again soon! Sincerely, Carissa Zanella Owner/Innkeeper More 

Bowie, Maryland
Top Contributor
166 reviews 166 reviews
7 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed February 19, 2015

It was the Living Social deal that brought us here, but it was the exceptional service, delicious food and excellent accommodations that will keep us coming back! We stayed in the Sunset Suite which was the best room in my opinion. It was very sunny and bright, large fireplace, comfortable bed, large walk in shower, separate patio entrance, modern decor,... More 

Was this review helpful? Yes 1
Hillbrook, Owner at Hillbrook Inn, responded to this review

Thank you for your kind words about your recent Valentine's getaway. I'm so glad you enjoyed the Sunset suite, the meals and our caring staff -- plus the ambiance that the snow created! Hopefully you can plan another visit with us again soon. Sincerely, Carissa Zanella Owner/Innkeeper More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 11, 2015

My girlfriend and I recently stayed there for her birthday and our stay was pure bliss. For starters, we stayed in the Hawthorne suite located 10 minutes from the main. The room was cozy and warm, perfect for a cold winter's night. Even with a king bed, the room was large enough that we had a nice sitting area in... More 

Was this review helpful? Yes 1
Hillbrook, Owner at Hillbrook Inn, responded to this review

We deeply appreciate you sharing your review and especially referring to your stay with us as "pure bliss." We could not be more flattered! We're delighted that you enjoyed the historic Hawthorn Estate and the service you received during your visit. We sure do hope to welcome you again in the near future! Sincerely, Carissa Zanella Owner/Innkeeper More 

Fredericksburg, Virginia
Contributor
13 reviews 13 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 4, 2015

we traveled Charles Town for a short weekend away for our anniversary. We stayed in the Hawthorne House in the West Suite.I had checked out the pictures of the rooms before arriving and actually found that the rooms were bigger that what the pictures showed which was a nice surprise. The main areas of the house were very comfortable and... More 

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

Thank you for celebrating your anniversary weekend with us at Hillbrook Inn & Spa. We're so glad you enjoyed every aspect of your stay and deeply appreciate your kind words. We look forward to welcoming you again soon! Sincerely, Carissa Zanella Owner/Innkeeper More 

1 review
5 of 5 stars Reviewed February 1, 2015

the staff were extraordinarily kind and accommodating. the estate is beautiful, the main house is absolutely charming. we went for a 2-day romantic get-away and loved the whole experience. I highly recommend the 5-course dinner option. literally, best meal of my life. there is also a wonderful middle eastern restaurant in charlestown with fantastic hummus. i had never been to... More 

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

Thank you for sharing your experience. We're delighted that you enjoyed the "best meal of your life" at Hillbrook Inn's Redbook Restaurant. What a compliment to our culinary team and serving staff! We deeply appreciate your kind words and look forward to welcoming you again in the future! Sincerely, Carissa Zanella Owner/Innkeeper More 

2 reviews
5 of 5 stars Reviewed January 26, 2015

My husband surprised me with a weekend at Hillbrook for my 40th birthday. I couldn't have imagined a more perfect long weekend. Everything was perfection - the cottage where we stayed, the delicious breakfasts, the phenomenal 5 course dinner . . .the staff was incredibly accommodating and exceeded all of our expectations. Definitely take advantage of the spa - our... More 

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

Thank you for the raving review! "Perfection" is hard to come by, and we deeply appreciate you letting us know how much you enjoyed your stay with us. Happy 40th birthday, and we look forward to welcoming you at Hillbrook Inn & Spa again soon! Sincerely, Carissa Zanella Owner/Innkeeper More 

pittsburgh,pa
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 26, 2015

I hate to rate this place anything below a 4 star because everyone was nice and courteous. I had the living social deal for one night. I was thinking at most $400 for everything. It ended up being almost a $1000 trip for everything. The dinner, wine tour, and spa services do add up very quickly. The breakfast was not... More 

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

Thank you for complimenting our staff and the accommodations. I agree - the South suite is a beautiful room! While I'm glad you enjoyed your stay overall, I'm sad to hear you don't plan on returning. As you've read in other reviews, our two-course gourmet breakfast is very popular, so I apologize that you did not enjoy it. Our chef... More 

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