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Hillbrook Inn

Certificate of Excellence
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4490 Summit Point Road, Charles Town, WV 25414
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Best prices for: 1 room 1 guest
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316 Reviews from our TripAdvisor Community

Traveler rating
    239
    56
    16
    3
    2
See reviews for
12
261
5
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • English first
  • Any
English first
  • All months
    (316)
  • Mar-May only
    (89)
  • Jun-Aug only
    (101)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (48)
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Washington DC, District of Columbia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

My wife and I recently stayed at the Hillbrook Inn overnight. First, for the positives: The original Hillbrook estate home and grounds are lovely with some real charm. The staff were friendly and attempted to be helpful (more on that later). We stayed in the "Farmhouse," which was very clean and well kept. The area around Hillbrook is lovely and... More 

Was this review helpful? Yes
Falls Church, Virginia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I just got back yesterday from a stay in the Bamford Suite. Everything about the Inn is lovely. The staff provides friendly and courteous service in every way, the grounds are gorgeous and tranquil, my suite was wonderful and the breakfast is delicious. The location is easy to get to and close to downtown Charles Town and to Harper's Ferry,... More 

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Maryland
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We came for a relaxing two days of wine-tasting in the area and really enjoyed our stay. Absolutely beautiful grounds! The dinner and breakfasts were superb, and the staff was very friendly. We stayed in the Summer Cottage, a short walk from the main house. It was nice, but the bed was extremely soft and had no back support. Friends... More 

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

Thank you for staying with us at Hillbrook Inn! I'm delighted to hear how much you enjoyed your visit and the nearby wineries. I am sorry to hear that the bed was not comfortable for you. We would have been more than happy to move you to a different room with a firmer bed if we were aware of your... More 

Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

When we arrived to check in, Lori greeted us with a very cold and refreshing drink! It was unexpected and welcoming at the same time. That actually set our mood right at the beginning of our stay! We stayed at the beautiful and cozy Snuggery Suite. It had a private entrance to enter. We have the view of the beautiful... More 

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

It's great to hear that you were able to relax and refresh on your Father's Day getaway! I will definitely let Lori and our culinary team know how much you appreciated their efforts. I appreciate you sharing your experience and hope to see you again soon! Sincerely, Carissa Zanella Owner/Innkeeper More 

baltimore
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

From the giant chess set to the historical significance at check in, this place is a gem. The staff is really super and the rooms are quaint and well maintained. The food was amazing - both for breakfast (saffron grits with saged sausage - yum) and dinner, plus a birthday!

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

Thank you so much for the excellent review. I'm glad you enjoyed your stay with us! We appreciate your kind sentiments and look forward to your next visit. Sincerely, Carissa Zanella Owner/Innkeeper More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed here in September of 2014. We were on a long tour of upper East Coast, and this was toward the end of the trip. I am so glad I decided to schedule two nights here. The place was beautiful and the man who checked us in also gave a short historical tour of the original building. We stayed... More 

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

Thank you for writing such a complimentary review of your stay at our Hawthorn property. It is an amazing place, and I am delighted to hear that you enjoyed it. The next time you are on a long journey, you know you have a place to stay with us! Sincerely, Carissa Zanella Owner/Innkeeper More 

Washington DC, District of Columbia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After our one night stay at the Hawthorn Suites, my husband and I are officially hooked on this amazing and beautiful location. The gourmet dinner and breakfast were perfect as was the atmosphere (and luckily the weather). The staff were all extremely helpful and friendly. We will now be going once a year for our anniversary for many years to... More 

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

I enjoyed reading your review and hearing how much you enjoyed your anniversary stay at Hillbrook Inn! I am sorry to hear about your difficulty with the wood smell when in the main house. Next time, we would be happy to serve your meals on the front terrace or another location that is more comfortable for you. Thank you for... More 

Evansville, Indiana
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pictures more beautiful than reality. Amenities depend on the room you choose. The Inn is very spread out and requires agility to maneuver the many stairs, halls, and grounds. The Inn is quaint and beautiful in its own way. My room (the Point) had no TV and was up a couple flights of stairs. I understand more expensive rooms have... More 

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

Thanks for writing a review about your recent wedding stay! You are correct that many of our rooms have additional amenities, including TVs and ground level entry points. There are only three rooms in the main house that do not currently have TVs, but we have plans to add them in the future. I'm glad you enjoyed the quaintness of... More 

Salisbury, Maryland
1 review
3 of 5 stars Reviewed 4 weeks ago

First off, let me say that this property is located in a beautiful area of West Virginia. The grounds of this property are stunning and very well kept. The flowers, trees, and resident wildlife were absolutely charming and gave the property a real timeless quality. I spent a good amount of time outside enjoying the benches and swings which was... More 

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

Thank you for your review. We appreciate you sharing your thoughts and take constructive criticism as a way to grow and improve. Please allow me to take the opportunity to address the other concerns you mentioned. Our staff is trained to be cautious when reviewing items at check-in because we know that many times guests book special surprises for one... More 

Rexburg, Idaho, United States
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Tucked away in the country side of West Virginia is this charming old English Inn. We stayed in the cottages - there are four - named for each season. We stayed in Fall. It is cozy and inviting. The staff is very attentive, and the small restaurant (reservations only) is incredible. It is close to Harper's Ferry for you American... More 

Was this review helpful? Yes
Hillbrook, Owner at Hillbrook Inn, responded to this review

Your kind words are deeply appreciated! Thank you for staying with us and sharing your experience. It would be our pleasure to have you return for a longer visit! Sincerely, Carissa Zanella Owner/Innkeeper More 

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