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Americas Best Value Inn - Charles Town

1.5 of 5 807 Willow Spring Drive, Charles Town, WV 25414 (Formerly Knights Inn - Charles Town)
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Americas Best Value Inn - Charles Town
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Americas Best Value Inn - Charles Town
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55 reviews from our community

Traveler rating
    4
    5
    7
    6
    33
See reviews for
4
25
6
2
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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There are newer reviews for Americas Best Value Inn - Charles Town
See the most recent reviews
Winthrop
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 1, 2010

Upon check in the receptionist was very nice. When we got to our room there were not enough towels. Went to front desk and asked for some, said she would bring some right over. We never did see the towels. When we turned the hot water in the sink there was not any. Turned hot water on in tub to... More 

Was this review helpful? Yes 2
KADLI, Manager at Americas Best Value Inn - Charles Town, responded to this review

Dear Traveler, Thank you for taking the time to communicate to us why the hot water did not meet your expectations. We wish to address your needs and provide the best solution available to resolve your issue as soon as possible. We will further evaluate how we can prevent this problem from occurring again in the future. Please accept our... More 

Forest, Va
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 23, 2010

The key machine did not work so we both couldn't leave the roomat the same time. The door had been kicked in and the frame was still broken. Could not lock the door securely. A/c did not work properly and it never cooled down below 80. The beds had been slept in and the linen had hair all over it,... More 

Was this review helpful? Yes 1
Small Town
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 13, 2010

I just recently stayed in your Charlestown location hotel, to visit the races. I want to make a point in how disapointed my girlfriend and I were with our stay. When we first arrived we felt very welcomed. On our way to our room, the lights in the hall were out, making it very difficulto to find our way in... More 

Was this review helpful? Yes 2
maryland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 10, 2010

duct tape on every door, police tape on stairwell, man smoking pot on stairwell, sheets yellow,

Was this review helpful? Yes 2
frederick
1 review
5 of 5 stars Reviewed December 17, 2009

I had gone for business meeting. The rooms were neat and clean plus they had WiFi in the rooms which was added advantage. The price was very reasonable and also the staff was very friendly. The restaurants were in the walking distance which was very advantageous. The stay was great and above all the motel was just across the race... More 

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baltimore
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 28, 2009

My family and I stayed at this property. After reading the reviews we were reluctant to make reservations. But on the second thought we did make one and stayed there. The motel is old but very neat and clean. The staff was very decent and friendly. We have no complaints regarding our stay and also the price was reasonable compared... More 

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Washington, D.C.
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed November 1, 2009

I'll keep it short and sweet: * A coffee pot with mold in the water reservoir * A mattress that belongs in a torture chamber * A floor with soft spots that you feel you will fall through * Towels that still looked dirty * Light fixtures and TV that appear to be 50 years old * Burned out light... More 

Was this review helpful? Yes 3
va
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 27, 2009

Don't stay in room 133 first floor at knights inn on washington street. You will hear people walking above you,the shower running above you, a closet boarded up, the room had trash in it and no alarm clock. I voiced my concerns the next day. A staff member (NISHA) replied "if i had told you the problems you would'nt have... More 

Was this review helpful? Yes 4
Vicenza, Italy
Top Contributor
106 reviews 106 reviews
40 hotel reviews
77 helpful votes 77 helpful votes
2 of 5 stars Reviewed July 1, 2009

We were in town renovating our former home for sale and needed a place to stay for a few nights. The Holiday Inn was unavailable and the "Inn" too expensive for our needs so we decided on Knights Inn. It's an old motel like the places I remember staying in when traveling with my parents. The room was clean, but... More 

Was this review helpful? Yes 3
hancock
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 24, 2009

it is a old motel but neat and clean, the front desk was very helpful and also very friendly really liked it as it was next to casino. The breakfast was mediocre but at this price you cannot expect much. Had very decent stay at an affordable price. i will stay again if i visit Charles Town

Was this review helpful? Yes 1
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Additional Information about Americas Best Value Inn - Charles Town

Address: 807 Willow Spring Drive, Charles Town, WV 25414 (Formerly Knights Inn - Charles Town)
Phone Number:
Location: United States > West Virginia > Charles Town
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Americas Best Value Inn - Charles Town 1.5*
Number of rooms: 60
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Also Known As:
Americas Best Value Inn - Charles Town Hotel Charles Town
Knights Inn Charles Town
Charles Town Knights Inn

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