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Americas Best Value Inn - Charles Town

807 Willow Spring Drive, Charles Town, WV 25414 (Formerly Knights Inn - Charles Town)
Hotel amenities
Americas Best Value Inn - Charles Town
Ranked #5 of 5 hotels in Charles Town
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36 reviews from our community

    Trip type
Traveler rating
    4
    4
    4
    4
    20
Date Rating
Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 2, 2012

My friends had told me they were very pleased with this hotel chain, so we decided to try it. The main reason for choosing this property was that they allowed dogs. I made the reservation online via Expedia. Upon arrival, we were told that we were being upgraded to a "King" room. However, there was no mention of the dogs... More

Was this review helpful? Yes 2
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 31, 2012 via mobile

Our room was $99 and was not worth any of it! The walls were filthy with dirt, cob webs and spider webs in all of the corners and the room smelt like mildew. The bathroom had hair all over the floor and around the toilet and there was no way we were taking a shower. We were given two washcloths... More

Was this review helpful? Yes 3
KADLI, Manager at Americas Best Value Inn - Charles Town, responded to this review
July 25, 2012

Aski517, Thank you for sharing your opinion with us. I am concerned about the issues you had mentioned during your stay. Please know that all complaints will be further investigated and the appropriate action taken. We have recently added new flat screen TV's to several of our rooms. We are also currently painting the exterior of the hotel. We hope... More

Travelers are raving about these Charles Town hotels

Taneytown, Maryland
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 30, 2012

Visited your motel ...there were bugs in room 134 ---termites, owner flatly refuses to reconize he has a problem...but beware they will crawl on the wall and in the shower when the light is on. I emailed the West Virginia Health Department. Yuck...spend the $20 extra and rent a room at the Inn.

Was this review helpful? Yes 3
KADLI, Manager at Americas Best Value Inn - Charles Town, responded to this review
July 25, 2012

Dear Sheila S, Thank you for sharing a review with us. I apologize for any negative experience you encountered. The claim you had made regarding termites has been fully investigated by our local Health Department and no issues were found. I am sorry we could not meet your expectations. Regards, Shiris-GM Americas Best Value Inn-Charles Town, WV More

Dale City, VA
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 2, 2012

Once again, we found the beds very comfortable and the shower had hot water and good pressure. It's still conveniently located for anyone visiting the casino and race track. We ate breakfast at the Mountain View Diner, which is across the parking lot. The food there is great!

Was this review helpful? Yes 2
KADLI, Manager at Americas Best Value Inn - Charles Town, responded to this review
July 25, 2012

Dear VirginiaTraveler55, Thank you for posting a traveler review with us. I am pleased to know that you enjoyed our comfortable beds and convenient location to restaurants and the casino. We value you as our guest and look forward to seeing you again in the future. Regards, Shiris-GM Americas Best Value Inn-Charles Town, WV More

Woodbridge, Virginia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 18, 2012

If I could give a raiting of two and half, I would. The room was not poor but definitely less than average. I was a little nervous to stay in this hotel after reading all of the horrible reviews. I figured we wouldn't be spending a lot of time in the room anyway so it wouldn't hurt to try it... More

Was this review helpful? Yes 2
KADLI, Manager at Americas Best Value Inn - Charles Town, responded to this review
July 25, 2012

Dear R S, I appreciate the fact that you took the time to share your opinion with us. Although we have an older property, we work hard to maintain our facilities. Recently, we have added flat panel TV's, painted the exterior, and now have Directv satellite to provide more channels for our guests. We hope that these improvements will enhance... More

Greencastle, Pennsylvania
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 13, 2012

I stayed there and upon checking in had a 100 dollar bill, of course the rooms cost 80 dollars but was told I could use my 100 dollar bill because she didn't have change. After checking in and using my card went over to the racetrack nearby. Two hours later I returned and was tired and went to get and... More

Was this review helpful? Yes 2
KADLI, Manager at Americas Best Value Inn - Charles Town, responded to this review
July 25, 2012

Dear Heather C, I am sorry to hear about your experience. We do try to accommodate each of our guests. We did offer to change rooms, but unfortunately we were not able to meet your expectations. Regards, Shiris-GM Americas Best Value Inn-Charles Town,WV More

Redford, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 26, 2011

My husband made this reservation on line. We arrived, charged our room and went inside. While checking for bedbugs (which I do at every hotel) I found the mattress too be extremely old, FULL of old urine stains (don't know how recent they were). This mattress was not even fit to be donated to the Salvation Army. There were no... More

Was this review helpful? Yes 1
KADLI, Manager at Americas Best Value Inn - Charles Town, responded to this review
July 25, 2012

Dear Judith K, Thank you for taking the time to share a review with us. I am concerned about the quality issues you encountered during your stay. We have addressed the concerns you had mentioned with our housekeepers. Thank you for bringing the matter to our attention. Regards, Shiris-GM Americas Best Value Inn-Charles Town, WV More

21740
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 1, 2011

It is dirty. The towe's still look dirty. The sheets were not changed in day's. I call the front desk and they sand a new sheets. The toilet did not work we called and called for maitence and they brought us the plundger to unplunge it. they have bug's all over the room. So I ask for my money back... More

Was this review helpful? Yes 1
KADLI, Manager at Americas Best Value Inn - Charles Town, responded to this review
July 25, 2012

Dear MS_2171, I am sorry to hear about the lack of cleanliness you encountered during your stay. We do try to meet the expectations of each of our guests. We have recently added new flat panel TV's, and painted the exterior of the hotel. We are always looking for new ways to improve our hotel. We hope that you give... More

Richmond, Virginia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 23, 2011

We stayed at this Inn, July 21, and 22. We were greeted with smiles and the person at the front desk joked and kidded with us. very friendly man. The room was what I expected and was exactly what we saw on the website pictures. It's Not the Taj Mahal, but it was clean, and as comfortable as any motel... More

Was this review helpful? Yes
See 4 more reviews by Sushi24_10 for Charles Town
Virginia, United States
1 review
3 of 5 stars Reviewed July 18, 2011

All right, I saw all the bad reviews, and wanted to report back about my stay there. I was comped a free room at the Charlestown Inn Sunday night. I needed someplace to stay on Saturday night, and Holiday Inn was $190, the Charles Town Inn was $290, and this was $80. Everything worked, but to flush the toilet you... More

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Additional Information about Americas Best Value Inn - Charles Town

Also Known As:
Americas Best Value Inn - Charles Town Hotel
Americas Best Value Inn - Charles Town Hotel Charles Town
Knights Inn Charles Town
Charles Town Knights Inn
Address: 807 Willow Spring Drive, Charles Town, WV 25414 (Formerly Knights Inn - Charles Town)
Region: United States > West Virginia > Charles Town
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #5 of 5 hotels in Charles Town
Price Range: $
Official Description (provided by the hotel):
Welcome to Americas Best Value Inn of Charles Town, WV, located in eastern West Virginia. Charles Town is less than five miles from the Virginia and Maryland borders. This town was founded by Charles Washington, brother of George Washington, in 1780. Our hotel is conveniently located near the famous Harpers Ferry National Park where many great events took place, and one of the best local attractions to visit. We are within walking distance of the American Military University, Jefferson County Museum, and Jefferson Memorial Hospital. Improve your handicap by playing a round of golf at Locust Hill Golf Course. Local restaurants include Shu Chen Restaurant, Mediterranean Cafe, and Applebee's Neighborhood Grill.Our pet friendly hotel is the ideal place to stay when visiting historical Charles Town. Wake up and enjoy our free continental breakfast served daily, catch up on current events and local news while enjoying a cup of coffee in our seating area. Take advantage of our laundry facility. The Hollywood Casino at Charles Town Races offers free pre-scheduled shuttle service available all day to our guests. Stay connected with wireless high-speed Internet access available in our lobby area and select rooms. A peaceful night awaits you in one of our well equipped guest room with amenities including a coffeemaker, satellite TV with HBO, radio, hairdryer, desk with lamp, table and chairs, and free wake-up service. A microwave and mini-fridge may be available upon request. At Americas Best Value Inn Charles Town, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
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Americas Best Value Inn - Charles Town
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