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All 5 Charles Town hotels

Americas Best Value Inn - Charles Town

1.5 of 5 Motel   |   807 Willow Spring Drive, Charles Town, WV 25414 (Formerly Knights Inn - Charles Town)
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Americas Best Value Inn - Charles Town
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Ranked #5 of 5 Hotels in Charles Town
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53 reviews from our community

Traveler rating
    4
    5
    7
    6
    31
See reviews for
3
25
5
2
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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English first
There are newer reviews for Americas Best Value Inn - Charles Town
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Lynchburg, Virginia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 4, 2014

The room was clean and certainly on a par for a "budget" level motel room - rate is about 50 to 60% of the going rate in Charles Town - No Complaints - will stay there again when we go back to Charles Town

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culpeper
1 review
3 of 5 stars Reviewed March 2, 2014 via mobile

if your going to pay the $84 for a room here u might as well and a few more dollars and stay at a name brand hotel. For $50 the room is ok. For $84 your severely overpaying. Matress was terrible withs spings felt though it. Woke up with back killing me. Forget about sex on the matress unless u... More

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Stafford, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 19, 2014 via mobile

Thank-goodness we spent less than an hour in the room, but it took twice as long to get our refund! Had booked a pet room that smelled horrendous, broken furniture that would be passed on by Goodwill, moldy smelling warm fridge, and linens had not been changed on one of the beds. The very unpleasant attendant at the front desk... More

Was this review helpful? Yes 1
Baltimore, Maryland
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 3, 2013

It's near Hollywood Casino and that's the only good thing I can say about it. I've stayed in a lot of hotels and I'm not very picky. But for the price of this hotel its not at par with the venue. Maybe if the rate was around $30-$40, I would be more forgiving. But for the price of $84, it's... More

Was this review helpful? Yes 2
HORSEHEADS
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 2, 2013

The room its self is pretty clean. The beds are low old matresses. But the old cream colored sheets are clean but worn and dingey! Hardly a matress cover let alone a topper. Its sorta like sleeping on a cardboard box. Didnt feel real safe cuz some of the cars that never left were run down. Fiqured they were possible... More

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Enterprise, AL
Contributor
13 reviews 13 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed October 14, 2013

If this and other reviews do not convince you to stay away then I don't know what to tell you. We made the mistake of using this as a last resort because it allowed pets and was located near the casino in town. This dump turned out to be close to $80 a night and I would not have paid... More

Was this review helpful? Yes 2
Pennsylvania
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 27, 2013

We selected this hotel because the hotel we normally stay at was fully booked. Went through Priceline as we have many times never selected a one star property before but just needed someplace to sleep a few hours and figured how bad could it be. Disgusting smell (not smoke) musty and nasty, checked the bed sheets cigarette burns, stained and... More

Was this review helpful? Yes 4
KADLI, Manager at Americas Best Value Inn - Charles Town, responded to this review

Dear Travelnutmex, I appreciate the fact that you shared your experience with us. We are in the process of upgrading our bedding package. I am sorry that your room was not up to standard. I am addressing these issues with our staff. Our goal is for each of our guests to have a memorable experience with us. Regards, Shiris-GM Americas... More

Glen Allen, Virginia
Top Contributor
52 reviews 52 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed May 12, 2013

I am sorry I did not check the tripadvisor before coming to this place but I was hoping for aleast a clean place to stay for a couple days at the Horse Track! Dirty bath tub/shower, slow to no running water the sink and the manager/clerk only gave "I donot know why, my manager said this is ok"

Was this review helpful? Yes 3
KADLI, Manager at Americas Best Value Inn - Charles Town, responded to this review

Dear William T, Thank you for sharing your concerns with us. I am not sure if there were any specific issues we could address regarding your stay? We would have gladly switched your room or informed housekeeping to address the issues if we had known. I am sorry we could not meet your expectations. Regards, Shiris-GM Americas Best Value Inn- More

Virginia
Contributor
15 reviews 15 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 7, 2013 via mobile

This is not a new place by any means. If you're looking for five star this is not it. The beds are a little lumpy but not too bad. There is coffee in the room, and you can get a refrigerator on request. There is a microwave for use in the office. Staff is friendly. If you need a quaint,... More

Was this review helpful? Yes 2
KADLI, Manager at Americas Best Value Inn - Charles Town, responded to this review

Dear RG2B, Thank you for posting a review with us. I appreciate your sincere feedback. I am also glad to hear that you enjoyed our convenient location to the Racetrack and Casino. We hope that you stay with us again in the future! Regards, Shiris-GM Americas Best Value Inn-Charles Town, WV More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 5, 2013 via mobile

For $100 bucks a night this place was an all out poop hole..Completely disgusting! Smelled so bad like a porter potty I couldn't sleep. Towels looked dirty with what looked like crusty semen stains and sheets were stained. It made my skin crawl. Don't stay here.

Was this review helpful? Yes 2
KADLI, Manager at Americas Best Value Inn - Charles Town, responded to this review

Dear Peaceloveandturtles, Thank you for sharing your experience with us. I apologize for the housekeeping issues you encountered. We provide clean and fresh linens in each of our guestrooms. Perhaps there could have been an issue with our laundry equipment that day. We would have gladly exchanged your towels upon request. Regards, Shiris-GM Americas Best Value Inn-Charles Town, WV More

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Additional Information about Americas Best Value Inn - Charles Town

Address: 807 Willow Spring Drive, Charles Town, WV 25414 (Formerly Knights Inn - Charles Town)
Location: United States > West Virginia > Charles Town
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Americas Best Value Inn - Charles Town 1.5*
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Also Known As:
Americas Best Value Inn - Charles Town Hotel Charles Town
Knights Inn Charles Town
Charles Town Knights Inn

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