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Holiday Inn Express & Suites Bridgeport

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20 Sweetbrier Lane, Bridgeport, WV 26330
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Holiday Inn Express & Suites Bridgeport
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Holiday Inn Express & Suites Bridgeport
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53 reviews from our community

Traveler rating
    28
    18
    3
    3
    1
See reviews for
18
9
5
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (53)
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    (17)
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Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel on our way to Ontario from Hilton Head. Very clean . It had pillows marked "soft" and "firm" Fridge, microwave., and even ear plugs . Internet was a not the best and only the IHOP close by.....but there are lots of new hotels close by so I think it is going to be a well... More 

Was this review helpful? Yes
Shari E, General Manager at Holiday Inn Express & Suites Bridgeport, responded to this review

Thank you so much for your positive review of our property here in Bridgeport, WV. We sincerely appreciate hearing about your stay and that you enjoyed your time with us. We hope to see you again in the future! More 

1 review
2 of 5 stars Reviewed 2 weeks ago

We booked over the phone and were promised a king bed with a pull out sofa. On arrival there was a king bed and a couch. We went to the front desk but the girl was outside smoking so we called the 1-800 number. The women said let me call the front desk after we told her several times no... More 

Was this review helpful? Yes
Shari E, General Manager at Holiday Inn Express & Suites Bridgeport, responded to this review

I am so sorry to hear that your experience here at the Holiday Inn Express was not up to the typical standards that you would expect at our property. This is certainly not the way that I train my staff how to treat our valued guests and will address this issue immediately. If you have any additional information so that... More 

Annapolis, Maryland
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 13, 2015

Great night sleep on a comfortable King size bed. Our room was very spacious and had all the amenities we were looking for. Spotlessly clean, 3rd floor King Suite room, had 2 TVs, 3 phones, 2 thermostats, a work desk with two chairs, sofa, comfortable chair with ottoman, Wet Bar, fridge, microwave, in room 4 cup Mr. Coffee. Nicely decorated... More 

Was this review helpful? Yes 1
Shari E, General Manager at Holiday Inn Express & Suites Bridgeport, responded to this review

Thank you so very much for your postive review of the Holiday Inn Express & Suites in Bridgeport, WV. It is so nice to see that you enjoyed all of our wonderful amenities and especially our Smart Start Breakfast. We hope to see you again soon, and again, thank you for taking the time to share your experience at our... More 

Zanesville, Ohio, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 29, 2015

I recently stayed at this Holiday Inn for a business trip, this is one of the cleanest holiday inn’s I have ever stayed in. The staff was very nice and helpful David at the front desk is one of the nicest people I have ever met. He is very knowledgeable about the local resonant and entertainment. Shari Ebaugh is the... More 

Was this review helpful? Yes 1
Shari E, Manager at Holiday Inn Express & Suites Bridgeport, responded to this review

Dear Mike O, Wow! What an amazing review of our Holiday Inn Express & Suites and our staff. It's fabulous to hear that you had an amazing stay and that our staff impressed you so much that you knew their names by the time you left. I am so proud to read this review as the General Manager of this... More 

Columbus, Ohio
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 26, 2015

We used this hotel for a late night check-in on our way to a local ski resort. The gentleman at the front desk at check-in was kind and efficient, and even assisted at getting me some hot tea at 1:30am after hearing I was suffering from a sore throat. We normally don't stay at "express" hotels, fearing that economy will... More 

Was this review helpful? Yes
Shari E, Manager at Holiday Inn Express & Suites Bridgeport, responded to this review

Dear MakeamemoryThair, What a wonderful review of the Holiday Inn Express & Suites in Bridgeport. I am so happy that your stay was great, and even that you were surprised at how great it was. Our ownders take pride in the construction of their hotels and do try to make the rooms as sound-proof and insultated from outside noise as... More 

Stoney Creek, Ontario, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 15, 2014

The front desk staff Bob and David provided hight costumer service standards exceeding our expectations. All the staff at this hotel were warm and friendly. The property was spotless along with the entire hotel. Will stay again!

Was this review helpful? Yes
Shari E, Manager at Holiday Inn Express & Suites Bridgeport, responded to this review

I am so very exctied to hear that Bob and David took great care of you and showed you what customer service is supposed to look like. Please come back and see us again. We can try everything to try to work you in! We do keep pretty busy around the Bridgeport area! More 

Bristow, Virginia
Contributor
12 reviews 12 reviews
4 hotel reviews
4 of 5 stars Reviewed November 3, 2014

Stayed one night because all the hotels in the area were sold out. Nice hotel. Clean and good free breakfast. Room had an awkwardly placed hot tub in them living room area of the room. All the staff was exceptionally nice and helpful. Would def stay there again

Was this review helpful? Yes
Shari E, Manager at Holiday Inn Express & Suites Bridgeport, responded to this review

Thank you for taking the time to provide a review of the Holiday Inn Express & Suites in Bridgeport, WV. I would love to have some clarification on the hot tub that you mentioned in your comment, as none of our rooms are equipped with hot tubs. We are a newer property in the area and our staff are passionate... More 

Strongsville, Ohio
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 19, 2014

From the time we checked in to our final breakfast there, it was a great experience. Friendly, helpful and knowledgeable staff helped us find food and fun things to do. Great location and I thought that it was newly built as the lobby was bright and cheerful and clean.

Was this review helpful? Yes
Shari E, Manager at Holiday Inn Express & Suites Bridgeport, responded to this review

Thank you for taking the time to provide us with feedback regarding your recent stay with us at the Holiday Inn Express & Suites in Bridgeport, WV! I am happy to hear that you found our staff helpful and friendly. We do strive to keep all of our guests happy and comfortable as possible when you are away from home.... More 

Minneapolis, Minnesota
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 12, 2014

This seems to be a newer hotel. Very quiet and comfortable. The king size bed was the place of good, long, much needed sleep. Good breakfast and friendly staff. Very clean as well. Would definitely staff there again.

Was this review helpful? Yes
Shari E, Manager at Holiday Inn Express & Suites Bridgeport, responded to this review

Thank you so much for posting your reveiw of the Holiday Inn Express & Suites in Bridgeport, WV. I am so happy that you enjoyed our comfortable beds and our friendly staff. Please don't hesistate to come see us again when you are passing through the Bridgeport area! More 

Smethport, Pennsylvania
Top Contributor
54 reviews 54 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 10, 2014

The Holiday Inn Express brand has only disappointed once out of many stays and that was in NJ. This hotel was clean and well maintained, what I always expect and can count on with this brand. I will stay again given the opportunity. Great Breakfast area and right off I-79

Was this review helpful? Yes
Shari E, Manager at Holiday Inn Express & Suites Bridgeport, responded to this review

Hello, and thank you for taking the time to post your review of our Holiday Inn Express & Suites in Bridgeport, WV. I'm so sorry that you had a negative encounter at another Holiday Inn Express in a different area, but I am happy to hear that your encounters here were fantastic. I hope that you stop by on your... More 

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