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Quality Hotel and Conference Center

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3350 Big Laurel Hwy, US Route 52 and 460 Bypass, Bluefield, WV 24701
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Choice Privileges Points
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Best prices for: 1 room 1 guest
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Quality Hotel and Conference Center
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Quality Hotel and Conference Center
Quality Hotel and Conference Center
Quality Hotel and Conference Center
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53 reviews from our community

Traveler rating
    9
    16
    12
    7
    9
See reviews for
19
9
4
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Ohio
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel was older but the lobby and our room was clean and comfortable. It doesn't however have an elevator so ask for the 1st floor if stairs are an issue. The breakfast was decent and the staff were friendly. This hotel is okay in a pinch.

Was this review helpful? Yes
kbowman, General Manager at Quality Hotel and Conference Center, responded to this review

I am glad to hear that you enjoyed your stay with us. We strive to always have a clean hotel and we are always working on updates to the hotel as well. Our breakfast is a favorite of many who stay here due to the selection of items. THank you for your comments and we will see you again soon. More 

Contributor
19 reviews 19 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 1, 2015

We stopped here for the night after a long drive from Florida. I approached the desk and told the clerk there that I was a member of the "choice privilege" program and after giving them my phone number I was instantly in the system and all I needed was a signature! Check in was literally five minutes. I should note... More 

Was this review helpful? Yes 1
kbowman, General Manager at Quality Hotel and Conference Center, responded to this review

We are glad that you stayed with us during your travels. Thank you for the nice compliments about your stay. We strive to make sure everyone is treated like family. we look forward to seeing you again soon. More 

Augusta County VA
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 24, 2015

Hotel condition very good considering it's not near a large metropolitan area. Very friendly staff. Beds & bedding very comfortable. Breakfast bar is large with several choices of hot foods, cereals, fruits.

Was this review helpful? Yes 1
kbowman, General Manager at Quality Hotel and Conference Center, responded to this review

We are glad to hear that you enjoyed your stay with us. We often hear that our Breakfast Bar goes above and beyond with the selection. Thanks for staying with us and we look forward to seeing you again soon. More 

Whippany, New Jersey
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 16, 2015

Had a great stay here and would definitely come back. Has a bar and restaurant inside and the rooms are pretty comfortable. The only issue I can think of was that I had a couple issues with the internet. Otherwise, it was a great stay. It has a fairly nice sized exercise room, or at least it is to me... More 

Was this review helpful? Yes 1
kbowman, Manager at Quality Hotel and Conference Center, responded to this review

We are glad to hear that you enjoyed your stay. We look forward to seeing you again soon. Kim Bowman More 

Louisville, Kentucky
Contributor
11 reviews 11 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 16, 2015

We were driving I-77 north and got into huge messy snow storm. This hotel about 4 miles from highway exit was the safest choice to wait out weather condition. It's located on a top of a hill and it was quite a challenge to make it in a sedan all the way.... everything was covered by 4-5 inches of snow.... More 

Was this review helpful? Yes 1
kbowman, General Manager at Quality Hotel and Conference Center, responded to this review

We want to Thank You for staying with us during your recent travels. We work very hard to keep our hill clear and passable for our guests. The weather sometimes does make it a challenge. Thank you for your nice comments about our property and staff ., We hope to see you again soon in your upcoming travels. More 

2 reviews
2 of 5 stars Reviewed January 26, 2015

The facility is ok but the staff is terrible. From check in through check out there may not be a worse experience. It's like guests are there for the staff to put up with. There is no US mail service. Reservations are not honored. If you are a Corporate Lodging guest they will not honor Choice Privileges points. The surprises... More 

Was this review helpful? Yes
kbowman, General Manager at Quality Hotel and Conference Center, responded to this review

I am sorry to hear you are not happy with your experience at our hotel. We typically have wonderful comments about our staff. Choice Points are given to rates that qualify. Your company has a rate at our hotel that falls below the minimum rate necessary to receive points. I am sorry we were unable to give you points. We... More 

Travelers are raving about these Bluefield hotels

Louisville, Kentucky
1 review
5 of 5 stars Reviewed January 25, 2015

I stayed here for a night not too long ago and really enjoyed my stay. It's easily the best hotel in Bluefield. There are probably a couple better hotels in Princeton, which is about fifteen minutes away, but all are significantly more expensive and not worth it, in my opinion, when you have a hotel like Quality not too far... More 

Was this review helpful? Yes
kbowman, General Manager at Quality Hotel and Conference Center, responded to this review

We are glad that you enjoyed your stay with us. We want to thank you for sharing your comments so others can see the type of experience we strive to have for all guests who stay at the Quality Hotel in Bluefield WV We do look forward to seeing you again soon. THanks Kim Bowman Smith More 

Chesterfield, Virginia
Top Contributor
122 reviews 122 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed January 23, 2015

We basically had to stay here as we were visiting family in the area and our dog was not welcome at their home. It was Christmas Eve and I would guess that practically every occupied room had a dog in it! The most shocking thing about this hotel -- and I admit, the website does NOT hide this fact --... More 

Was this review helpful? Yes
kbowman, General Manager at Quality Hotel and Conference Center, responded to this review

Thank you for sharing your comments about your stay. I apologize you had the odor of smoke when you came in the door. We have taken measures with some fragrance/odor eliminators in our lobby. We have noticed if a guest comes in the door and has been smoking it leaves a lingering smell for a few minutes. This may have... More 

1 review
5 of 5 stars Reviewed January 16, 2015

We stayed here for one night while passing through town. It was perfect. We are traveling with our dog so we needed a hotel that was dog friendly. This place was perfect. The front desk clerk was so nice and accommodating, He made sure we were close to an outside door and on a bottom floor so it would be... More 

Was this review helpful? Yes
kbowman, General Manager at Quality Hotel and Conference Center, responded to this review

I am glad to hear you enjoyed your stay. We are pet friendly at our hotel. Many of our staff have animals and we are glad to accept them to stay overnight. We do have a few rooms downstairs and few rooms upstairs and you are right, the grassy area is great for our furry friends. We look forward to... More 

Canton, NC
Contributor
18 reviews 18 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 1, 2015

I stayed in this hotel for one night while passing through the area on a mission trip with a church group. My room was on the 2nd floor and was quite nice and well maintained. The room had a small refrigerator and a microwave, as well as a small coffee maker (which I didn't use), and a flat screen TV.... More 

Was this review helpful? Yes
kbowman, General Manager at Quality Hotel and Conference Center, responded to this review

We are glad to hear that you enjoyed your stay with us. We do our best to ensure that everyone has a great stay. We look forward to seeing you again on your return to the area Kim Bowman Smith More 

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