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BEST WESTERN Berkeley Springs Inn

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1776 Valley Road, Berkeley Springs, WV 25411
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BEST WESTERN Berkeley Springs Inn
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BEST WESTERN Berkeley Springs Inn
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209 reviews from our community

Traveler rating
    76
    74
    41
    14
    4
See reviews for
63
80
9
8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (47)
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There are newer reviews for BEST WESTERN Berkeley Springs Inn
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Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 20, 2014

There is a lack of choices in the area, but this hotel is satisfactory for a night or two. The beds were hard and the walls were thin, but I would rate it average and worth a stay in order to visit the area. Breakfast in the morning was OK...typical assortment.

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BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Guest, Thank you for choosing to stay with us while you visited Berkeley Springs. I'm sorry you found it difficult to sleep on the mattresses, personal preference is very important when it comes to the firmness of the mattress that one enjoys. Most guest enjoy the dream maker pillows as well as the beds. Thank you for the feedback... More 

Livingston, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 9, 2014

Check in was a breeze and the front desk clerk was very friendly. The rooms were clean and smelled good. The hotel was in a nice area and was in good condition. The only negative I can say was about the breakfast and even that was not that bad. The selection was fine and the presentation was nice. However, the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Washington DC, District of Columbia
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed December 1, 2014

We decided to stay at this hotel during our visit to Berkeley Springs. This was the first Best Western we have stayed in and picked it due to Tripadvisor reviews and pricing. Note: this hotel DOES NOT have an elevator but has an easy access 1st floor. The location is smack-dab in the middle between Cacapon State Park and Berkeley... More 

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Wv
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 30, 2014

The staff was very polite and pleasant!! I walked to the lottery to look at a menu and went back to my room and they called to see if I needed anything since they were checking other people in when I was in the lobby.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
East Coast, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 10, 2014

The Best Western in Berkeley Springs is a nice, family style hotel. The rooms are very clean, the staff professional and friendly. You can't beat the outdoor swimming pool and the free breakfast. The only drawback is the mattresses are a bit hard for my taste.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Contributor
20 reviews 20 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 26, 2014

We enjoyed our stay here, the staff couldn't be friendlier...They went out of their way to make things right. We had a great breakfast for a hotel, sausage gravy and biscuits, eggs, muffins, toast,, yogurt, cereals, juice, waffles coffee anytime you want it. The rooms were spacious and clean, THE only thing is the rooms are paper thing walls, you... More 

Was this review helpful? Yes 2
cherry hill
Top Contributor
200 reviews 200 reviews
39 hotel reviews
206 helpful votes 206 helpful votes
4 of 5 stars Reviewed October 23, 2014

We stayed in one of the Jacuzzi rooms on the first floor. There is an actual hot tub in the room that works well in the room to sit and read or watch TV but there were only 2 plain upright chairs. The ac went on and off and we could not keep the fan on continuously unless the heat/ac... More 

Was this review helpful? Yes 2
Top Contributor
73 reviews 73 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 21, 2014

We stayed on upper floor in room 221. Our room was near perfect. The bed was comfortable, the room was clean and we had no problems with the heat/air-conditioning. We've had problems with the heating/cooling system in some of the rooms we stayed in in the past, but everything worked fine on this trip. Love the 24/7 coffee in the... More 

Was this review helpful? Yes 2
Philadelphia, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 20, 2014

The hotel staff is very friendly and accommodating. The hotel is very clean and tidy. The only issue I had was that you could hear the people in the room overhead in the morning so I would prob get a top floor room.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Thomas, Thank you for choosing to stay with us while you were visiting Berkeley Springs. I'm glad you found the room and accommodations clean and the staff friendly. We look forward to you staying with us in the future. Andrew Omps General Manager Best Western Berkeley Springs Inn 304-258-9400 More 

Abindgon, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 19, 2014

We stay here several times a year and enjoy it. The staff is very helpful and the breakfast is good. It is close to Cumberland, Hagerstown and the Rocky Gap Casino. We have taken advantage of the spas in Berkeley Springs.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Susan, Thank you for choosing to stay with us whenever your in the Berkeley Springs area we appreciate your repeat business! Our staff loves interacting with each guests and making sure they have an enjoyable stay. Thank you for your feedback. Andrew O General Manager Best Western Berkeley Springs Inn 304-258-9400 More 

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