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BEST WESTERN Berkeley Springs Inn

Certificate of Excellence
2.5 of 5
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1776 Valley Road, Berkeley Springs, WV 25411
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Certificate of Excellence
A recent review
3 of 5 stars Reviewed April 30, 2015
Elizabeth M United States
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219 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Berkeley Springs Inn
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United States
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 30, 2015

Cleanliness of bathroom, especially the shower, is sub-par. The first time I stayed here, the shower curtain was almost falling off of the bar, being held up by three different sets of rings. The tub also wouldn't drain. I told staff about it when I left to go to work the first day and was told they'd look into it.... More 

Was this review helpful? Yes 1
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Elizabeth, Thank you for taking the time to leave us feedback at our establishment, I'm sorry about the experiences you encountered during your stay. The front desk staff did alert our maintenance department about your drain which in turn they used drain diffuser on it to attempt to remedy the problem. Also we have a negotiated rate with the... More 

Cleveland,Oh, United States
1 review
4 of 5 stars Reviewed April 29, 2015

This hotel was clean and quiet. Staff very kind and helpful. Location is good. Breakfast had many choices but hot choices not the tastiest but this caused us no problem since there's such a variety. There are restaurants, shops, gas, and even a hospital close by. Nice setting.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Guest, Thank you for taking time out of your day to leave us feedback for our establishment. We are glad to hear that you thoroughly enjoyed your stay with us! We look forward to seeing you again in the future! Andrew O General Manager Best Western Berkeley Springs Inn 304-258-9400 More 

Youngstown, Ohio
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 26, 2015

On our way to Virginia Beach, I wanted to rest at the halfway point. Never heard of Berkeley Springs but know Best Western. It was a pleasant surprise to find such a nice hotel. The rooms were immaculate. Not the newest of places, but so clean. Breakfast was nice. They do have the nice waffle maker. Price was very good.... More 

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uxbridge, Canada
1 review
5 of 5 stars Reviewed April 22, 2015

After a long and tiring drive, stuck in traffic ,we detoured off route and stumbled upon this hotel. The staff made us feel very welcome , and the hotel was clean and comfortable. Very satisfied. WiFi was available and the directions in its use were clear and concise. Any questions with respect to travel were answered readily and the staff... More 

Review collected in partnership with Best Western

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Berkeley Springs, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 20, 2015

Very nice staff, had a wedding, but it was quiet. Nice breakfast with friendly conversation. Convenient location for getting into town. Sometimes gets noisy in the summertime with certain weddings. Have had to complain of noise on some occasions.

Review collected in partnership with Best Western

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Anybanany
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 12, 2015

This hotel is located in a great spot with a nice view. It would have been better if the fog wasn't so thick, but I am sure the hotel had nothing to do with that. The beds were comfortable and the pillows were amazing. WiFi was fast and reliable. Breakfast was good and had protein, which is always a must.... More 

Was this review helpful? Yes 1
Ontario, Canada
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed April 5, 2015

Hotel is good. Stayed in King Suite. Breakfast was excellent with lots of variety. The only reason not a 5 star stay was because no elevator, have to lug everything upstairs by hand. We were recommended to go to the Angus & Ale. Food is just okay, but extremely dirty and worn. Best Western should never recommend such a dive!

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BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Carl, I'm glad to hear that everything about your stay with us was great and that you enjoyed the free breakfast! Our hotel does not have an elevator available but our front desk staff is more than happy to assist you with your luggage. We appreciate you choosing to stay with us and look forward to seeing you in... More 

Harrisonburg, Virginia
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 25, 2015

We love Berkeley Springs- and the rates at this motel enable us to support our massage/spa addiction PLUS we receive a 10% discount on services at the Renaissance Spa-WOW! The beds are about the most comfortable we've ever slept on, and we enjoy our downtime in the room. This motel is perfectly located for day trips to Hagerstown and Cumberland... More 

Was this review helpful? Yes
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Guest, Thank you for taking the time to leave us feedback for out hotel. We are pleased to hear you enjoyed your stay and are able to get a great nights sleep on our comfortable beds. Our staff looks forward to seeing you on your return visits to Berkeley Springs! Again thank you for choosing to stay with us... More 

Delta, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 25, 2015

Best Western Berkeley Springs Inn is always the stop we make time for on the way to visit family in Virginia. From the family friendly lobby to the comfortable and stylish rooms. We look forward to the restful time. This time I was also pleasantly surprised to notice my cell and internet was greatly improved. My husband loves the comfort... More 

Review collected in partnership with Best Western

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Virginia
1 review
3 of 5 stars Reviewed March 20, 2015

The room was very large for the price....just had a bad odor in room. Three beds, the King was a rock (good if you like very firm bad), one twin was saggy soft, and the other was very firm. The staff was VERY nice, and accommodating. Also, very hard to find unless you know where it is! it is up... More 

Review collected in partnership with Best Western

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