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BEST WESTERN Berkeley Springs Inn

2.5 of 5 1776 Valley Road, Berkeley Springs, WV 25411
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Certificate of Excellence 2014
BEST WESTERN Berkeley Springs Inn
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BEST WESTERN Berkeley Springs Inn
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197 reviews from our community

Traveler rating
    71
    69
    39
    14
    4
See reviews for
60
76
9
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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    (197)
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    (35)
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Toronto, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Great variety for breakfast, hot and cold. Facilities were good and staff friendly. We didn't use the pool as it was way too cold. We used this hotel as an overnight stay and it worked well for us. The hotel is small but clean and with friendly staff. I would definitely stay there again if I were passing through.

Review collected in partnership with Best Western

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TAKOMA PARK
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Clean, well kept, friendly staff, good breakfast. We would have preferred to stay in town, but this was much more reasonable. It is located in between Berkeley Springs down town and the Cacapon State Park. There isn't really any place to hang out near the hotel if you wanted a night cap or such.

Review collected in partnership with Best Western

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BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Kathryn, Thank you for taking the time to leave us feedback on our hotel. We are glad to hear you had a great experience while staying with us. We look forward to seeing you again in the future. Andrew O General Manager Best Western Berkeley Springs Inn More 

East Liverpool, Ohio
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is halfway to our destination every 6-8 weeks. We have stayed here in the past and will continue to stay here as long as we are satisfied. The restaurant next door has great food and service as well.

Review collected in partnership with Best Western

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BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear NinaSue, We appreciate repeat guest like yourself, it lets our staff know they are doing a great job. Also they enjoy getting to know the guest, especially ones that frequent our hotel often. Glad to see your room was clean and comfortable and we look forward to seeing you soon! Andrew O General Manager Best Western Berkeley Springs Inn More 

IL
Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 10, 2015

This is an older but well kept up Best Western with a restaurant right across the parking lot making it especially appealing to travelers. This hotel sits high on a hill and could easily be overlooked - we suggest they increase their signage from the main street. Our room was very large and clean and the staff was very friendly... More 

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BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Jordan, I'm glad to hear your stay was enjoyable and you found the room to be very clean and spacious. Housekeeping does a great job as well as our front desk staff in trying to make your experience as pleasant as it can be. Also I'm pleased to hear you found the breakfast that is included with your stay... More 

Binghamton, United States
1 review
4 of 5 stars Reviewed January 6, 2015

The Best Western wasn't a fancy hotel, but it was clean and a good place to stay for a day or two. The rooms are large although the furniture is very basic. The breakfast was very good and well-stocked. The service was excellent. I would stay here again while in town.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Golan, Thank you for leaving feedback on our establishment, we are happy to hear that everything was satisfactory with your stay. Glad to see you enjoyed the breakfast as well, it is a favorite among many of our guest! Again, we appreciate the feedback and we look forward to seeing you in the future. Andrew O General Manager Best... More 

Upper Marlboro, United States
2 reviews
5 of 5 stars Reviewed January 5, 2015

This hotel is fine for the most for your money. It is older, but the beds are great. There is a continental breakfast which is well stocked and filling. The staff is very helpful and friendly. Shout out to Ms. Becky.... She was super helpful when my husband and I wanted to book a spa treatment. You get a discount... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Diana, Thank you for choosing to stay with us when you are in the area, our staff loves seeing you. I let the staff members know how much you appreciated all of there help! We look forward to seeing you in the future as well as making your next stay very relaxing and enjoyable! Andrew O General Manager Best... More 

Morgantown
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 27, 2014

We stayed with our pet and were pleasantly surprised at the comfort and cleanliness of the rooms. Very quiet and provided a great night's rest - would definitely stay here again. Desk clerk was very friendly and helpful.

Was this review helpful? Yes
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Gale, Glad to see you found our pet room very clean and comfortable. Also its nice to see you enjoyed the mattresses and were able to have a great nights sleep! Our front desk clerks try to do a great job and are very personable. Thank you for taking the time to leave us feedback and we look forward... More 

Berkeley heights, New Jersey, USA
Top Contributor
146 reviews 146 reviews
29 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed December 23, 2014

I visited Berkeley Springs for a weekend and stayed here. The hotel itself is not located in downtown and it takes a 5-minute drive to get to downtown, which is acceptable. The hotel is located on a small hill. There is a restaurant and a DQ within walking distance, but I did not have a chance to try either of... More 

Was this review helpful? Yes 1
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear BHUANG, Thank you for taking the time to leave us feedback on our establishment. Our hotel is located approximately one mile outside of the town limits and is just a quick drive to the center of town. I'm glad you found everything suitable at our hotel and with your room. We are glad to have had the chance to... More 

Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 20, 2014

There is a lack of choices in the area, but this hotel is satisfactory for a night or two. The beds were hard and the walls were thin, but I would rate it average and worth a stay in order to visit the area. Breakfast in the morning was OK...typical assortment.

Was this review helpful? Yes
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Guest, Thank you for choosing to stay with us while you visited Berkeley Springs. I'm sorry you found it difficult to sleep on the mattresses, personal preference is very important when it comes to the firmness of the mattress that one enjoys. Most guest enjoy the dream maker pillows as well as the beds. Thank you for the feedback... More 

Livingston, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 9, 2014

Check in was a breeze and the front desk clerk was very friendly. The rooms were clean and smelled good. The hotel was in a nice area and was in good condition. The only negative I can say was about the breakfast and even that was not that bad. The selection was fine and the presentation was nice. However, the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Berkeley Springs Inn

Address: 1776 Valley Road, Berkeley Springs, WV 25411
Phone Number:
Location: United States > West Virginia > Berkeley Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Berkeley Springs Inn 2.5*
Number of rooms: 58
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Also Known As:
Best Western Berkeley Springs
Berkeley Springs Best Western

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