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BEST WESTERN Berkeley Springs Inn

Certificate of Excellence
2.5 of 5
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1776 Valley Road, Berkeley Springs, WV 25411
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1 room 1 guest
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BEST WESTERN Berkeley Springs Inn
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228 Reviews from our TripAdvisor Community

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Traveler rating
    80
    85
    44
    14
    5
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73
86
9
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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    (228)
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    (51)
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Hanover, Pennsylvania
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this Best Western on several occasions and was happy with my stay. I frequently visit Berkeley Springs and always stay here. The location is close to my son's home that is being constructed

Review collected in partnership with Best Western

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BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Guest, Thank you for taking the time to leave us a review about your stay with us. We are happy to hear that you enjoyed your stay and thank you for your continued loyalty staying with us. Andrew O General Manager Best Western Berkeley Springs Inn 304-258-9400 More 

Hampton, Virginia
Level Contributor
86 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room was neat and clean- except for the corners on the bathroom floor and the exposed pipes under the sink. The tub area, sink and commode were clean and sanitary looking. The bed was comfortable, the linens clean and fresh smelling. The breakfast was better than average. My main pluses were the restaurant right across the parking lot and... More 

Was this review helpful? Yes 1
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Guest, Thank you for staying with us at our establishment, I'm glad to see you made the most of our motorcycle friendly hotel. Housekeeping does a great job providing guest with a clean comfortable room. I will have them take special note of the issues you pointed though to make sure they are addressed. I'm glad to hear you... More 

Towson, Maryland
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel is in serious need of a total renovation, but that's not the worst part.This hotel has no elevator, the HVAC was impossible to control, and hordes of guests overtook the outdoor patio by the parking lot for their beer party at night and smoking all through breakfast. We chose this hotel for two reasons: its heated pool, which... More 

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BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear MartaJane, I'm sorry to hear you did not enjoy your stay in Berkeley Springs. Let me start by saying that all guest are informed that our establishment does not have a elevator no matter if you book online or over the phone. Accommodations are always made for guest who have trouble with stairs as long as they let us... More 

2 reviews
3 of 5 stars Reviewed 2 weeks ago

We had a few complications but with the help of the staff all was good. The tub did not drain, seems to be a problem with that, we mentioned it and it was taken care of immediately. The TV had a glitch and had to be reset. I left a belonging behind, called the next day and they had it... More 

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VA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great place to stay for bikers as it has motorcycle area with washing station that can be used for gathering area after hours without bothering other hotel guests. The pool was a welcome amenity during the hot weather which was also attached to a restaurant that had pretty good food.

Review collected in partnership with Best Western

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Pgh PA
Level Contributor
175 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Positives * Clean * Friendly staff * AAA/Senior/Military Rates * Free Breakfast in morning * Nice outdoor pool * lobby has computer you can use * Dairy Queen within walking distance Negatives * Pet friendly (we didn't have any issues) * No outdoor hot tub * 2 story, no elevator,( not an issue for us) Pretty little town! Will staying... More 

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westminster, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Friendly staff, nice beds, good location. Pool is really nice - restaurant on site very convienent. Been staying at this hotel for the past 4 or so years to enjoy activities in Berkeley Springs. Will plan to return again next year.

Review collected in partnership with Best Western

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Norfolk, Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Not in town but close enough. Military rates! Clean and good breakfast. Restaurant in parking lot. Everyone very friendly at hotel. Would recommend for price and location. Great view from front of hotel.

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Baltimore, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Good overall experience and would recommend without hesitation. Close to down town, and the adjacent restaurant was very nice as well. Staff was friendly. Having coffee available at all times was nice for me. Only complaint is there's not enough seating area for breakfast.

Review collected in partnership with Best Western

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Baltimore, Maryland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 28, 2015

My friend and I were spending the night in Berkeley Springs before our day at the spa. We chose the Best Western. It was very nice. It had a pool that we could relax at. The ladies at the desk were very nice and pleasant. Our stay there was a good experience.

Review collected in partnership with Best Western

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