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All 6 Berkeley Springs hotels

BEST WESTERN Berkeley Springs Inn

1776 Valley Road, Berkeley Springs, WV 25411
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Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Susan G Abindgon, United States
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180 reviews from our community

Traveler rating
    68
    60
    34
    14
    4
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54
69
9
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Abindgon, United States
1 review
4 of 5 stars Reviewed yesterday NEW

We stay here several times a year and enjoy it. The staff is very helpful and the breakfast is good. It is close to Cumberland, Hagerstown and the Rocky Gap Casino. We have taken advantage of the spas in Berkeley Springs.

Review collected in partnership with Best Western

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Washington DC, District of Columbia
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

OK - so the pictures look NOTHING like the hotel BUT the hotel was great. The staff were welcoming, the breakfast was substantial, and the suite (term used loosely) was fit to slip 5 adults. The value is astonishing for the price. Dirt cheap but clean rooms. Plus they have the best restaurant across the way/parking lot. Angus and Ale... More

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Berkeley Springs, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very clean, comfortable beds, with a convenient layout. A much better breakfast than other hotels although I would have appreciated some organic fruit. The decor was very nice and the our room was much nicer than I expected. A little further off the interstate than I expected, (about 8 min.) but very quiet. No elevator so if you're on the... More

Review collected in partnership with Best Western

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BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Michele, Thank you for taking the time to leave feedback for our hotel. I'm glad to hear you enjoyed your stay with us and that we exceeded your expectations! Our staff always tries to deliver a great experience. We look forward to seeing you again soon! Andrew O General Manager Best Western Berkeley Springs Inn More

Berkeley Springs, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Frequent stays here. always with some issue whether it be noise from weddings or furniture falling apart or smoke smell in room. However, staff is very sweet and helpful. They always make sure that the problem is fixed. The problem is that there is always a problem.

Review collected in partnership with Best Western

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BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Hugh, Thank you for taking the time to review our establishment, we appreciate you choosing to stay with us. I apologize about some of the issues you have experienced during your stays here such as noise. Each guest has a right to an enjoyable stay and we do our best to make sure the large groups such as weddings... More

Delmont, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed in the suite and it was what you would expect with Best Western. It was clean, bathroom was nice and the king size bed was tremendous. The hotel is close to everything you would want to visit in Berkeley Springs. The staff was helpful in providing information on local things to do. If you don't want to stay at... More

Review collected in partnership with Best Western

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Middletown, VA, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Nice hotel tucked away in the hills of West Virginia. Staff extremely nice and helpful. Rooms were great and clean and a great value for the money. Would recommend it highly. Stayed at hotel with a conference that was going on and the place was packed but the staff were extremely helpful and polite.

Review collected in partnership with Best Western

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thurmont
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

A friend and I stayed here for a girls spa trip,, and it was very nice. Our room was clean, and the wifi worked well. Had to ask for extra towels as friend has VERY long hair, but it was easy to get more. The town closes up early.. but the front desk staff was helpful on things to do... More

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BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Guest, Thank you for coming to Berkeley Springs for your spa vacation and choosing to stay with us at the Best Western. Its great to hear you had an enjoyable stay and that the front desk was helpful in finding some local entertainment for you to enjoy. Also it is nice to hear you enjoyed our breakfast, the attendant... More

Hyattsville, Maryland
Top Contributor
86 reviews 86 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The pros first: It's cheap, mostly clean, and seems safe. The staff seemed pleasant. Breakfast was a pretty full buffet. There just aren't many places to choose from in town. Apparently this is as good as it gets. The cons: Bugs. No, not those bugs, but gnats and mosquitoes in the room. All the time. Also woke up to find... More

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BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Allan, Thank you for choosing to stay with us at the Best Western and I'm glad to hear you found the room clean, the breakfast tasty and the property safe. I apologize for the difficultly you experienced while trying to find us, we are not legally allowed to place our sign any closer to the main road due to... More

Richmond, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

We stay at the Berkeley Springs WV Best Western often. Always some thing small. Over various stays, we had Drain plugs in bathroom sink broken. Coffee pot broken. Noisy next door neighbor. Bath room sink stopped up. Two story building with no elevator. Hard handling luggage up stairs for senior folks. No help available. Maintenance seems to be lacking in... More

Review collected in partnership with Best Western

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BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Jon, Thank you for staying with us. I'm happy to hear you found the free breakfast delicious! I'm sorry about some of the issues you have encountered here but I appreciate you lettings us know about them at checkout so we were able to address them for the next guest. Again thank you for choosing Best Western! Andrew General... More

N Huntingdon, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

second stay at this Best Western - extremely comfortable mattress - stayed in spa room - love having your own hot tub - the restaurant is in the lot and serves excellent steaks - the room price is very reasonable fo a weekend stay and the continental breakfast is more than just bagels and doughnuts - make your own waffles... More

Review collected in partnership with Best Western

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BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Jacquelyn, I'm happy to hear you had a great stay in our jacuzzi suit. I'm glad to hear you enjoyed the new king mattresses. We appreciate you coming to stay with us year after year and we look forward to your return! Thank you for your feedback. Andrew General Manager Best Western Berkeley Springs Inn More

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Additional Information about BEST WESTERN Berkeley Springs Inn

Address: 1776 Valley Road, Berkeley Springs, WV 25411
Phone Number:
Location: United States > West Virginia > Berkeley Springs
Price Range (Based on Average Rates): $
Number of rooms: 58
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Also Known As:
Best Western Berkeley Springs
Berkeley Springs Best Western

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