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Holiday Inn Hotel & Suites Beckley

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114 Dry Hill Road, Beckley, WV 25801
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Holiday Inn Hotel & Suites Beckley
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292 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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    (292)
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    (70)
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There are newer reviews for Holiday Inn Hotel & Suites Beckley
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Akron, Ohio
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 9, 2012

This hotel was nothing special! It was clean but the rooms were small and our AC unit sounded like a train taking off everytime it came on. I was not overly impressed by anything here, AND the hot tub was not working at the time of our stay in early September.

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Detroit, Michigan
Level Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed August 26, 2012 via mobile

Newer hotel, super clean with comfortable beds. Impressed by friendly front desk staff who with permission from us offered the kids a cereal bar. The pool was a nice size for families, Max depth 4 1/2 feet but was like bath water. Nice place! Breakfast buffet for $7.99 an adult was a good value, kids ate free.

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 23, 2012

When I stayed at the holiday inn . The feeling I got walking in the door was that all the workers were tense and stuck up . Nobody seemed to want to give me something simple like directions I believe her name was Stephanie . And she spoke so fast I couldn't understand . We stayed in a king suite... More 

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Beckley, responded to this review

Dear Libbh, Thank you for your feedback. The poor service you described during your stay is not a common occurrence at our hotel. We sincerely apologize for any inconvenience. We have addressed the matters with the respective departments in order to avoid these unnecessary issues in the future. We know you have many choices when it comes to lodging and... More 

Fairmont, West Virginia
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 22, 2012

Hotel is modern. Room was spacious,quiet,and clean. Checking-in was a pleasure because of the friendly and professional treatment we received. Close to good resturants and the interstate.The breakfast was wonderful and again the staff provided excellent service. We have stayed here before and will stay again. Perfect stop.

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Garfield Hts, Oh
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 21, 2012

We unexpectedly stayed here on our way back from Myrtle Beach. I was a little skeptical after stopping for lunch in Charlestown, WV. To my suprise the hotel was extremely clean, very helpful and friendly. The beds were excellent and gave you a choice of firm or soft pillows. The rooms had high ceiling, microwave, fridge, flat screen tv and... More 

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florida
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed August 21, 2012

We had a hotel room at the competition next door to the Holiday Inn, but had received a voucher for an appetizer at the Holiday Inn. As we hadn't any luck in finding a restaurant that appealed in downtown Beckley, we decided to use the voucher. Bad choice. The hotel lobby was very modern and upscale (for a Holiday Inn).... More 

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Kent, United Kingdom
Level Contributor
150 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
2 of 5 stars Reviewed August 18, 2012

We stayed 3 nights here whilst cycling and rafting in the area. Aesthetically the place looks great but the place is cheaply build and has no sound-proofing whatsoever. We could hear the people in the room next door talking, the kids upstairs charging about like elephants and the road noise comes straight through the closed windows. One of the main... More 

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Beckley, responded to this review

Dear AngusDiver, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your wonderful comment regarding our room and comfortable beds. However, We’re sorry you received poor service from housekeeping as well the noise during your stay. I assure you the feedback of our hotel will be... More 

Markham, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 18, 2012

This is a perfect half way point driving from Buffalo or Toronto. A new hotel. Beautifully appointed. Excellent service. Close to the highway. Couldn't ask for anything more. Lots of places to eat in area.

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Lake Saint Louis, Missouri
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed August 16, 2012

I stayed in a nearby hotel and walked over to the Kem Restaurant in this newer Holiday Inn. Being in West Virginia I thought a non-chain restaurant might have some regional specialties on the menu. Sadly, no. Food was marginal. Overcooked frozen vegetable medley, disappointing steak. There are lots of chains around that are more dependable quality. If you want... More 

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Charlottesville, VA
Level Contributor
79 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed August 14, 2012

Clean, comfortable, new property, just off I-64/77 in midst of Beckley. Friendly service, decent restaurant, comfortable lobby and ample parking. Well located to Tamarack Craft Center and Beckley Exhibition Coal Mine (both of which we highly recommend!). Only downside: They don't include or provide breakfast in the room rate so take care in comparing room rate with say Hampton Inn... More 

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