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Holiday Inn Hotel & Suites Beckley

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114 Dry Hill Road, Beckley, WV 25801
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Holiday Inn Hotel & Suites Beckley
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Holiday Inn Hotel & Suites Beckley
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283 reviews from our community

Traveler rating
    124
    100
    38
    11
    10
See reviews for
137
66
11
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
  • All months
    (283)
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    (67)
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Conneaut Lake, Pennsylvania
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Arrived late but we were still able to enjoy the nice hot tub and swimming pool. A little disappointed that we did not receive the breakfast that we expected when we booked the room through Priceline but did receive a to go bag with fruit juice and breakfast bar.

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Alex
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

1. The breakfast is not included and I was billed twice: once at the restaurant and another 20$ add-on was posted on my credit card. 2. Holiday Inn review system does not allow you to post critical reviews. So I guess you may see the score 9,1 on 10 mainly because many honest, but critical reviews were not posted. 3.... More 

Was this review helpful? Yes 1
Burlington, Canada
Top Contributor
166 reviews 166 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed an evening here on way to South Carolina. The place looks brand new and has a restaurant. After almost 9hrs on the road this was welcome. The only bad thing was when we tried to use the internet we found it was unavailable. It never did work for our overnight stay. They have a nice swimming pool and hot... More 

Was this review helpful? Yes 1
Wauseon, Ohio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

My husband and my 2 young sons traveled to west Virginia for Easter weekend where we stayed the night in the microtel on Eisenhower drive. We came in late but had reservations made a week prior. The room was horrible filthy and unequipped. The next day we left there and went to the Holiday Inn. The Building was fabulously decorated... More 

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Indianapolis
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We didn't arrive until 9:30pm so needless to say we were tired. As I was checking in a man walked up to the desk and said his room key didn't work. No sooner did I get checked in did I try my room card and it didn't work either! I went back downstairs and supposedly they re-keyed my cards. Went... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Beckley, responded to this review

Dear Jennifer T, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry about the key cards and for falling below your expectation regarding customer service from our front desk. We will address these concerns. I assure you that the feedback of our hotel will be reviewed... More 

Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stopped in Beckley returning from the south and stayed at the Holiday Inn for a night. Facilities are impeccably clean and staff were very welcoming. Room was a good size but the HVAC unit was very loud. Breakfast buffet was good.

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Beckley, responded to this review

Dear cdnphototraveller, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our facilities, staff and breakfast. However, we’re sorry we fell below your expectation regarding the HVAC. We will address this concern. I assure you that the feedback of our hotel will... More 

Jacksonville, Florida
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

At checkin we were greeted by Deborah who was friendly, personable and very professional. She set the mood for a very enjoyable visit. The room was spotless as was the rest of the hotel. Would definitely stay again when in Beckley.

Was this review helpful? Yes 3
Raleigh, North Carolina
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 6, 2015

We spent two nights in Beckley. We stayed here the second night, because they were full the first night. What a difference! Great pool with hot tub. rooms were very nice and clean. Price was quite reasonable. I would definitely stay here every time we come here to ski.

Was this review helpful? Yes 2
Roanoke, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2015

My husband and I decided to getaway for a night to go skiing at Winterplace. We checked into the hotel and were greeting by a very friendly staff member. I am in the hotel business as well and always "inspect" the room prior to us even unpacking. I must say that the room that we were given was the cleanest... More 

Was this review helpful? Yes 2
Natick, Massachusetts
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 14, 2015

We stayed while following the coal heritage tour in the Spring. It was clean, neat, and well-staffed. The pool area was very nice and we enjoyed it after a long day "in the mine". The breakfast at the hotel was good. We enjoyed our stay and would recommend this hotel!

Was this review helpful? Yes 1
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