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Holiday Inn Hotel & Suites Beckley

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114 Dry Hill Road, Beckley, WV 25801
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1 room 1 guest
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Holiday Inn Hotel & Suites Beckley
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310 Reviews from our TripAdvisor Community

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Traveler rating
    131
    112
    46
    11
    10
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146
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (310)
  • Mar-May only
    (70)
  • Jun-Aug only
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    (60)
All months
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice, clean room! Bed was comfortable. Pretty disappointed with breakfast- plus the fact that it was an additional charge was disappointing- to our friends that ate there. We didn't have reservations though, so we were happy we cld stay 2 nights.

Was this review helpful? Yes 1
Jay W, General Manager at Holiday Inn Hotel & Suites Beckley, responded to this review

Dear Ann M, Thank you for the review of our hotel. I would like to hear more about your experience at breakfast if you would contact me at jwilliamshigm@outlook.com that would be great. We are a full service hotel with a restaurant and not an express so we don't have the free breakfast so I understand. Thank you for staying... More 

Roanoke, VA
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Most of the hotels close to Fayetteville seemed run down so we chose to drive to Beckley and stay at the Holiday Inn. Our room had 2 queen beds and a pull out sofa, plenty large to accommodate our family of five. Nice high ceilings. The pull out bed was super uncomfortable but my son just slept on the sofa... More 

Was this review helpful? Yes 1
Jay W, Guest Services at Holiday Inn Hotel & Suites Beckley, responded to this review

Thank you for staying with us! I'm glad you took the time to drive a little further to stay with us. We appreciate that! I'm glad you enjoyed your stay with us too. In regards to the sofa bed, if you get time, could you email me at amorganhidesk@outlook.com with your room number so that we can look into why... More 

MI
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a very nice, clean well kept Holiday Inn / Full Service, not Express. We had a spacious mini-suite with comfortable beds, HBO, all in excellent condtion. Please watching your booking rate vs what you are signing when you check in- I booked on the phone directly with the Hotel, not transferred to the 800 number because I have... More 

Was this review helpful? Yes 3
Jay W, General Manager at Holiday Inn Hotel & Suites Beckley, responded to this review

Dear Kecz, Thank you for your wonderful review of our Hotel. I'm glad our staff was able to take care of your rate issue at check in. My apologies for the errand wake up call, I will follow up with my staff on procedure. I hope you will stay with us again very soon! J Williams-GM More 

Novi, Michigan
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Needed a place to stay close to a river rafting excursion departing from oak hill. This was perfect. The hotel is about 15 minutes from Oak Hill. Desk staff were courteous and helpful. Room was clean and comfortable. Hotel has a restaurant which I did not take advantage of. No in room safe for your valuables but safety deposit box... More 

Was this review helpful? Yes 3
Jay W, Guest Services at Holiday Inn Hotel & Suites Beckley, responded to this review

Thank you for staying with us! I'm glad you enjoyed your stay. I hope you choose to stay with us again in the future and will have the opportunity to experience more of our amenities since you didn't get a chance to. Adam Guest Services More 

London, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were greeted by great staff as soon as we walked in the door. They were very friendly and accommodating. We stayed for two nights. The rooms and pool were very clean. The beds were really comfortable. Breakfast was not included but the food was still good.

Was this review helpful? Yes 2
Jay W, Guest Services at Holiday Inn Hotel & Suites Beckley, responded to this review

Thank you for staying with us! I'm glad to hear you enjoyed your stay and we were able to provide you with excellent customer service. In regards to the breakfast, we do offer rates that include breakfast for a few dollars extra that includes breakfast for two adults including drinks plus children 12 and under eat for free off of... More 

Charlotte, North Carolina
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 5 weeks ago

When you travel a lot you know what to expect in a Priority Club property. That being said, the rooms were very nice with small refrigerators and microwaves. The hotel was very clean and the staff were extremely friendly and helpful. For those who want an adult beverage in their room, there is a full liquor store with beer, wine... More 

Was this review helpful? Yes 2
Jay W, Guest Services at Holiday Inn Hotel & Suites Beckley, responded to this review

Thank you for staying with us! I'm glad we were able to keep up your expectations of being a Priority Club property and you were able to experience many of our amenities and welcoming staff. I hope you choose to stay with us again in the future! Adam Guest Services More 

Roanoke Va
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 29, 2015

Very pleasant hotel, clean & well maintained. Friendly staff. Nice, large rooms. Didn't have time for the pool but looked nice. Internet in the room was slow but I was told that they are upgrading the system soon (?). Small restaurant for breakfast, lunch &dinner. Breakfast with eggs & English muffins was reasonably priced and tasted good but was SLOW... More 

Was this review helpful? Yes 2
Southwest Gulf Coast, Florida
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed July 28, 2015

My own fault for just expecting that this Holiday Inn would have a free breakfast like Holiday Inn Express does. The hotel is nice, newer and clean. Not overly expensive and had comfy beds. A good stopover choice but don't expect breakfast in the morning unless you pay for it. And service at the restaurant is VERY slow.

Was this review helpful? Yes 1
Jay W, General Manager at Holiday Inn Hotel & Suites Beckley, responded to this review

Dear kfitz84, Thank you for your kind review of our hotel. Being a full service hotel with a restaurant does have it's challenges when the Express version offers a free breakfast. My apologies for slow service in the restaurant and I will address that with our director. Please come back and see us soon! J Williams - GM More 

Wauseon, OH
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 27, 2015

Stayed for one night on business. Location was convenient to highway and conference center. Check in was quick and staff was polite and friendly. Room was large with refrigerator and microwave. Only complaint was Gatorade bottle from lady guest behind night stand. Yuck! Restaurant was convenient, quick, and food was delicious.

Was this review helpful? Yes 1
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 27, 2015

For the $170 we spent, I expected a bigger room for a King suite. Hotel was clean, staff reasonably friendly, bed was good. Top floor wi-fi was very slow. You might want to bring an ethernet cable! Not a bad place to stay, and having a bar/restaurant was a plus. But next time we will check out the other places... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Beckley, responded to this review

Dear Peepaw T, Thank you for taking the time to review our property. I am pleased to note that you liked the level of cleanliness, friendly staff, bed quality and on-site restaurant. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It... More 

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