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Holiday Inn Hotel & Suites Beckley

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114 Dry Hill Road, Beckley, WV 25801
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Holiday Inn Hotel & Suites Beckley
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Holiday Inn Hotel & Suites Beckley
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285 reviews from our community

Traveler rating
    125
    101
    38
    11
    10
See reviews for
137
66
11
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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    (69)
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Columbus, Ohio
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My mom and I stayed here for a night while passing through WV. Hotel was nice - Stephanie at the front desk was very kind. Hotel was really clean - everything was spotless. Wish breakfast was included but was still good. Staff was very friendly at the restaurant. My only gripe was the stomping around we heard from the floor... More 

Was this review helpful? Yes 1
Annapolis, Maryland
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 20, 2015

Arrived 7:30pm after it had been snowing off and on all day. Parking lot had been cleared and found a Manager's Party going on right off the lobby, near the restaurant. Evidently this is a added perk on Wednesday evenings. The room we stayed in was handicap accessible and very clean, updated decor and quiet. Comfortable bed and everything you... More 

Was this review helpful? Yes 1
Conneaut Lake, Pennsylvania
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 16, 2015

Arrived late but we were still able to enjoy the nice hot tub and swimming pool. A little disappointed that we did not receive the breakfast that we expected when we booked the room through Priceline but did receive a to go bag with fruit juice and breakfast bar.

Was this review helpful? Yes 1
Alex
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 14, 2015

1. The breakfast is not included and I was billed twice: once at the restaurant and another 20$ add-on was posted on my credit card. 2. Holiday Inn review system does not allow you to post critical reviews. So I guess you may see the score 9,1 on 10 mainly because many honest, but critical reviews were not posted. 3.... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Beckley, responded to this review

Dear Alex E, Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are very sorry to hear about your experience on your recent stay. We have sent you a private message to obtain additional detail regarding... More 

Burlington, Canada
Top Contributor
175 reviews 175 reviews
33 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed April 7, 2015

Stayed an evening here on way to South Carolina. The place looks brand new and has a restaurant. After almost 9hrs on the road this was welcome. The only bad thing was when we tried to use the internet we found it was unavailable. It never did work for our overnight stay. They have a nice swimming pool and hot... More 

Was this review helpful? Yes 2
Wauseon, Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 5, 2015

My husband and my 2 young sons traveled to west Virginia for Easter weekend where we stayed the night in the microtel on Eisenhower drive. We came in late but had reservations made a week prior. The room was horrible filthy and unequipped. The next day we left there and went to the Holiday Inn. The Building was fabulously decorated... More 

Was this review helpful? Yes 1
Indianapolis
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 23, 2015

We didn't arrive until 9:30pm so needless to say we were tired. As I was checking in a man walked up to the desk and said his room key didn't work. No sooner did I get checked in did I try my room card and it didn't work either! I went back downstairs and supposedly they re-keyed my cards. Went... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Beckley, responded to this review

Dear Jennifer T, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry about the key cards and for falling below your expectation regarding customer service from our front desk. We will address these concerns. I assure you that the feedback of our hotel will be reviewed... More 

Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 23, 2015 via mobile

Stopped in Beckley returning from the south and stayed at the Holiday Inn for a night. Facilities are impeccably clean and staff were very welcoming. Room was a good size but the HVAC unit was very loud. Breakfast buffet was good.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Beckley, responded to this review

Dear cdnphototraveller, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our facilities, staff and breakfast. However, we’re sorry we fell below your expectation regarding the HVAC. We will address this concern. I assure you that the feedback of our hotel will... More 

Jacksonville, Florida
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 23, 2015 via mobile

At checkin we were greeted by Deborah who was friendly, personable and very professional. She set the mood for a very enjoyable visit. The room was spotless as was the rest of the hotel. Would definitely stay again when in Beckley.

Was this review helpful? Yes 3
Raleigh, North Carolina
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 6, 2015

We spent two nights in Beckley. We stayed here the second night, because they were full the first night. What a difference! Great pool with hot tub. rooms were very nice and clean. Price was quite reasonable. I would definitely stay here every time we come here to ski.

Was this review helpful? Yes 2
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