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Country Inn & Suites By Carlson, Beckley, WV

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2120 Harper Road, Beckley, WV 25801
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Best prices for: 1 room 1 guest
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Country Inn & Suites By Carlson, Beckley, WV
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Country Inn & Suites By Carlson, Beckley, WV
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539 Reviews from our TripAdvisor Community

Traveler rating
    247
    183
    70
    27
    12
See reviews for
265
114
23
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Any
English first
  • All months
    (539)
  • Mar-May only
    (119)
  • Jun-Aug only
    (210)
  • Sep-Nov only
    (118)
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    (92)
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5 of 5 stars Reviewed 2 days ago NEW

Country Inn & Suites was perfect for our family. The service was great, the hotel and room were clean, and we really enjoyed the pool. We were really pleased with how spacious the suite was. It worked nicely for our 1, 4 and 6 year olds.

Was this review helpful? Yes
Saint Anne, Illinois
1 review
1 of 5 stars Reviewed 2 days ago NEW

First, held rooms with credit card then paid cash upon arrival they still charged my card for full stay had to wait 3 days get money off card. Filthy, Smells, Dirty, Pet Stains, No resolution from mgr

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Baton Rouge, Louisiana
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Loved the front porch with rockers out front. Check in ok. Not overly friendly. Bottom floor room. Room was initially musty but subsided after we had been there a bit. VERY spacious! Extra sitting area with extra TV, desk, mini fridge, mini microwave. Bathroom tub was stained with peeling wallpaper and walls above shower needed cleaned. Went to plug in... More 

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Fort White, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

I stayed 5 weeks. Literally no furnished places in the area for rent. Bed Bugs ate me up two times. I changed rooms 4 times. Carpets were never cleaned floors never washed the entire time I was there. Still only got a slight reduction in price. When I called the management, they were camping and I was told they wouldn't... More 

Was this review helpful? Yes
CarlsonRezidor, Online Support at Country Inn & Suites By Carlson, Beckley, WV, responded to this review

Thank you for taking the time to write your review. The Country Inn & Suites Beckley, WV and the Carlson Rezidor Hotel Group will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention. Please feel free to reach out to either one of us for further discussion. More 

Lawrence, Kansas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

For the price we paid for our room, we were really disappointed. No internet. I couldn't believe that. These days that's like not having hot water. They said they were working on it. That didn't make me feel better. Then this morning we got crowded out of the breakfast line by all the housekeeping employees! Anyway the place is obviously... More 

Was this review helpful? Yes 2
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, WV, responded to this review

I am so sorry for your disappointing stay at this hotel. The guest and administrative internet was knocked out due to the recent storms in Ohio and Illinois this week. Our internet provider Lumos Networks stated that there main servers for our area was affected by a Derecho storm that hit their data center. While this incident was out of... More 

Wilmington, North Carolina
1 review
2 of 5 stars Reviewed 1 week ago

We've stayed here a couple of times and were impressed, especially for a,pet friendly hotel. Not this time. Has really gone down hill. Toilet had clearly been snaked but still overflowed the first time we used it. Two people at front desk, but only one chose to work. Answered phones,check in, and plunged toilet and cleaned bathroom, while the other... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, WV, responded to this review

I am so sorry for the issues you had, please contact me at jsmith@hlihotels.com or by phone 304-252-5100, I would like to make this right for you. Sincerely, Jerry Smith General Manager More 

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