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Country Inn & Suites By Carlson, Beckley

Certificate of Excellence
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2120 Harper Road, Beckley, WV 25801
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Country Inn & Suites By Carlson, Beckley
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Country Inn & Suites By Carlson, Beckley
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482 reviews from our community

Traveler rating
    218
    173
    62
    22
    7
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229
107
19
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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Erie, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

On the way home from Florida we had the pleasure of staying at the Country Inn and Suites in Beckley, WV. The is one of the largest of the chain...300 rooms. As a travel agent I get a reduced rate and I would pay full price for this. Room was great...clean, breakfast was great, staff was friendly and helpful. And... More 

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you so much for the kind review of the hotel. We are so pleased that your stay was enjoyable. The staff at this hotel are the best, they make working at this hotel a pleasure. I will share your kind words with them at our next employee meeting. Again, thank you for staying, we hope to serve you soon!... More 

toronto
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

arrived after driving from Florida, had booked using Expedia and they messed up reservation. The staff could not have been more helpful in sorting it out, even waited on hold for Expedia for 10 minutes. Well located next to Cracker Barrel just off interstate, room large and clean, bed comfortable. Lots of choices for breakfast

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you for the review of the hotel. The staff here is great, they work hard to please our guests. I will pass on your kind words, they will be pleased. Again, thank you for staying with us, we hope to serve you soon! Sincerely, Jerry Smith General Manager More 

Pullman, Michigan, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Clean rooms, clean hallways! The bathroom was big along with the sink area. The front was so welcome and inviting with the rocking chairs! Breakfast had many choices and was restocked promptly. Cookies as we were checking out were a nice touch along with mints.

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you so much for the glowing review of the hotel. We are so proud of the efforts of our employees, they truly go above and beyond to keep the hotel clean and well maintained. I love working with this team, they are the best on the exit. Again, thank you for staying with us, we hope to serve you... More 

Marshall, Michigan, United States
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Large comfortable rooms, welcoming staff, clean bathrooms, welcoming beds, good breakfast, large pool and hot tubs, and PET FRIENDLY. We stayed here both in February during a blizzard and on Easter Sunday and found perfect accommodations both times. Both times we were upgraded to larger rooms. And best of all, the person at the dest remembered us from nearly 2... More 

Was this review helpful? Yes 2
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you so much for the wonderful review of my team. I am so proud of them,, they truly are first class in hospitality. I will share your kind words with them, they will be pleased. Again, thank you for taking the time to review the hotel, we hope to serve you soon! Sincerely, Jerry Smith General Manager More 

Olean, New York
1 review
2 of 5 stars Reviewed 3 weeks ago

This hotel was disappointing. They had no clean pool towels, only half of the jacuzzi jets worked, the jacuzzi wasn't hot outside, the jacuzzi inside has no jets, the indoor pool is connected to the outside pool which made it cold and they ran ran out of cereal and other breakfast foods.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you for review the hotel. I am so sorry that your stay was disappointing. Please email me at jsmith@hlihotels.com, I would love to make this right. Sincerely, Jerry Smith General Manager More 

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