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Country Inn & Suites By Carlson, Beckley

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2120 Harper Road, Beckley, WV 25801
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Country Inn & Suites By Carlson, Beckley
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Country Inn & Suites By Carlson, Beckley
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469 reviews from our community

Traveler rating
    213
    168
    60
    21
    7
See reviews for
221
103
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52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
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English first
  • All months
    (469)
  • Mar-May only
    (75)
  • Jun-Aug only
    (184)
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    (118)
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Rochester, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Heading to Keeowee Key, S.C. from Rochester, New York. Perfect stop for folks heading South from upstate New York. Close to restaurants, clean, reasonable and a good breakfast included. Will stop here again next year.

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you for the review of the hotel, your five star review of the property has made my day! We are so pleased that your stay was enjoyable. I am so proud of my staff, they truly understand hospitality and how to deliver memorable service. I will share your kind words with the staff at our next employee luncheon. Thank... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We drove home from Orlando Florida and it was a great stop over place to get some rest. The place was close to the highway and check in was easy even though it was 11:00pm. The rooms were clean and spacious. I have 2 kids, 6 year old girl and 17 year old boy. So they both need their own... More 

Was this review helpful? Yes 1
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you for the review of the hotel. We are pleased that your stay was enjoyable. If you are ever in the area again, we would hope that your stay would be with us. Again, thank you for review and we hope to serve you soon. Sincerely, Jerry Smith General Manager More 

Indianapolis, Indiana
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a coupon from one of the visitor centers that got a room for 89 bucks. Not a bad deal the the clean room. The breakfast was really good. Had home fries, little omelets, briskets and gravy waffles yogurt and ect. Had a large staff constantly fill up the food. (large hotel) Overall a good stay especially for the price... More 

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you so much for the review of the hotel. We are very pleased that your stay was enjoyable. I will share your kind words with the staff at our next employee luncheon. Again, thank you for staying, we hope to serve you soon! Sincerely, Jerry Smith General Manager More 

Cincinnati, Ohio
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Upon arrival I was given a free upgrade to a suite, a plus. The room was so far from the hot water system that I had to let the water run for 2 minuetes every time I wanted to shave or shower. I am used to having breakfast at Country Inn & Suites served on china with real silver wear.... More 

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

I am so sorry about the service you received at this hotel. Please contact me at jsmith@hlihotels.com or 304-252-5100. I would really appreciate to hear more about your encounter with my desk staff. Sincerely, Jerry Smith General Manager More 

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I would have rated this hotel much higher because it's in a great location, just off the highway, and clean and comfortable. However our experience was tainted by the unfriendly woman at the reception/check in desk. While it was a busy weekend (although this shouldn't have come as a surprise to the staff, as it's the start of the March... More 

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

I am sorry about the service you received at this hotel. Please call 304-252-5100 or email jsmith@hlihotels.com. I would like to speak to you about this. Sincerely, Jerry Smith General Manager More 

Chapel Hill, NC
Top Contributor
55 reviews 55 reviews
33 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Just a one night stay off of the Interstate with the family. The beds and pillows were very comfortable, room was a good size with microwave and fridge. Lots of breakfast items for the whole family, wish I had brought bathing suits for the kids to enjoy the indoor pool.

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you so much for the kind review of the hotel. It literally made my day! Thank you for staying with us, we hope to serve you soon! Sincerely, Jerry Smith General Manager More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is in a good location, close to the Interstate, near gas stations, restaurants and a grocery store. We were travelling with our dog and they were very welcoming to her and us. The room was adequate and close to the dog walking area, where "poopie" bags are provided. The breakfast area was very clean and the food provided... More 

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you for taking the time to review the hotel. We are pleased that you enjoyed your stay. I will share your kind words to the staff, I am sure they will be pleased. Again, thank you for staying, we hope to serve you soon! Sincerely, Jerry Smith General Manager More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Recently I had tried to book a room for a little get away an was very upset to learn that because I lived near by that they no longer let locals book rooms. I live about an hour away an that still wasn't good enough. Use to stay here with my wife a lot for some down time, but I... More 

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you for taking the time to review the hotel. While you actually did not stay at the facility, I do appreciate your feed back. Please contact me at jsmith@hlihotelts.com to discuss your concerns. Sincerely, Jerry Smith General Manager More 

Kaiserslautern, Germany
Contributor
12 reviews 12 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel continues to offer the same amazing service as it always has. The breakfast is great, it's in close proximity to other restaurants in the area, and the staff is extremely friendly. The room was in perfect condition when I arrived (as it usually is) and I did not have one problem throughout my stay. Even on the "less-scenic"... More 

Was this review helpful? Yes 2
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you for being a loyal guest to our hotel. We so appreciate your continue support of our facility. I am so proud of my team, they work so hard to make things right for the guests of this facility. I owe them all the success we have! I will pass on your kind words to my staff, and we... More 

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