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Country Inn & Suites By Carlson, Beckley

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2120 Harper Road, Beckley, WV 25801
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1 room 1 guest
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Country Inn & Suites By Carlson, Beckley
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588 Reviews from our TripAdvisor Community

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Traveler rating
    267
    196
    77
    32
    16
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295
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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    (588)
  • Mar-May only
    (119)
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Lake Ridge, Virginia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

After a great experience at a Topeka Country Inn, this location was a true disappointment. We were returning to Virginia after a cross country road trip with our dog and after finding few pet friendly options in Charleston we decided to add another hour to our 11-hour driving day to make it to this top rated Country Inn in Beckley.... More 

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Boston, Massachusetts
Level Contributor
230 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Price was great, front desk staff was friendly. Room size was good, I like the rockers/sitting areas on the front porch. Breakfast was ok, some days better than others. Some days they had egg patties instead of scrambled eggs I couldn't eat those. There was a connected indoor/outdoor pool and 2 hot tubs and the were open until midnight which... More 

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Akron, Ohio
Level Contributor
3 reviews
2 of 5 stars Reviewed 4 days ago NEW

The rooms were very clean but our bathroom had black mold around the top of the shower. The people in the room above us either had some kind of party going on or had some very loud kids. The noise went on from 8:30pm until at least 2:30am. I called the front desk to complain at 12:30am and while they... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the noise from above. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again. More 

Knightdale, North Carolina
Level Contributor
13 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

My husband and I stop in and stay at the Country Inn and Suites usually when we are heading up to Morgantown to visit family. However this time everyone decided to meet at the hotel instead. The breakfast was awesome! I was surprised at the size of the suites. They are a good size for the cost. The room truly... More 

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Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you so much for the kind review of the hotel. I am so proud of this team, they do work so hard to make a stay memorable. They are truly the success of this hotel. I will pass on your kind words to the team, they will be pleased. Again, thank you for staying with us, we do hope... More 

Berthoud
Level Contributor
95 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was in a busy location, but still fairly quiet. It was the largest hotel in the area, but very well laid out with plenty of parking. The staff was nice & friendly. The breakfast was very good, with a lot of variety, as well as plentiful and hot. The Wi-Fi was easy to connect to, but did kick... More 

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you so much for the five star review of the hotel. I cannot preach enough about the employees at this hotel. They truly go above and beyond for hospitality. I will pass on your accolades, they will be pleased. Again, thank you for staying, we hope to serve you soon. Sincerely, Jerry Smith General Manager More 

1 review
3 of 5 stars Reviewed 1 week ago

Hotel and room were clean but the bed was terrible! Very hard and just all around uncomfortable. Staff wasn't what you would call rude just not overly friendly like most hotels I've seen. The cost of the room was a little pricey as well for one night!

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

I am sorry for the disappointment in our beds. Please reach out to me so I can locate the room to replace the mattress. Thank you for your review, it does help in our endeavors. We would hope that you would give us a second chance to make this right. Again, thank you for staying. Sincerely, Jerry Smith General Manager More 

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