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Country Inn & Suites By Carlson, Beckley

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2120 Harper Road, Beckley, WV 25801
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Country Inn & Suites By Carlson, Beckley
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558 Reviews from our TripAdvisor Community

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Traveler rating
    256
    187
    73
    30
    12
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276
116
24
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • Any
English first
  • All months
    (558)
  • Mar-May only
    (119)
  • Jun-Aug only
    (229)
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    (118)
  • Dec-Feb only
    (92)
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Troy
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Recently a man I know got sick and had to go to the hospital while they were staying overnight at the Inn. His wife told me how wonderful the staff members when she needed to transport him to the hospital and stay extra nights at the Inn until he was dismissed. She had tears in her eyes as she shared... More 

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you so much for the review of the hotel. We were honored to be there for her during that difficult time, it was our pleasure to serve. The staff at this hotel are truly the best of the best, they make me so proud. Again, thank you for your review, and we hope to serve you soon. Sincerely, Jerry... More 

Sarnia, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

clean,indoor pool is a good size. There were lots of towels in the area. Open late for late swims. room was clean. Walked to dinner, that was convenient Easy access from the highway, and staff were friendly.

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you for taking the time to review the hotel. We are very pleased that your stay was enjoyable. We do hope you would stay with us on your next trip through Beckley. Again, thank you for staying. Sincerely, Jerry Smith General Manager More 

Smyrna, Tennessee
5 of 5 stars Reviewed 1 week ago NEW

Excellent place to stay. Friendly staff, clean rooms and location are definitely a plus at this hotel. I was treated like family there and they also allow pets! I will be visiting this location again in the future. Highly recommended!!!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you so much for your kind review of the hotel. I will pass on your accolades to my staff at our next employee engagement, they will be pleased. Again, thank you so much for your stay and comments, we do look forward to serving you soon. Sincerely, Jerry Smith General Manager More 

Salem, West Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Room dirty, staff was rude, no breakfast as advertised, Internet was down and so was the TV. The pool was closed during part of my stay. Overall I personally will not be staying at this hotel again ..

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you for the review of the hotel. I am sorry that the pool was too cold to swim. Please contact me at jsmith@hlihotels.com, I would like to make this right for you. Sincerely, Jerry Smith General Manager More 

Charleston, West Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Great hotel, except for the swimming pool. The indoor water was too cold to swim, even in July! The AC unit in our room was so loud, it kept my young daughter awake until 4 AM. Staff is friendly. Rooms are clean.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

I am so sorry for your disappointing stay. Please contact me at jsmith@hlihotels.com, I would like to make this right for you. Sincerely, Jerry Smith General Manager More 

Charlotte, North Carolina
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed in a room FULL of stains on carpet and funky smell. Seriously, clean the rooms! The coffee in the rooms tastes like it was drained out of a radiator. And the cable and internet has been off since night before last. Why? Who knows...employees apparently have no idea. Will we be getting anything off our bill since we've... More 

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

I am sorry your stay was disappointing. If you would like to talk please email me at jsmith@hlihotels.com Sincerely, Jerry Smith General Manager More 

Beckley, West Virginia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I would highly recommend this hotel. I was very impressed with the service and accommodations including indoor pool and hot tub. Everything was extremely clean and the room was a nice size. The complimentary breakfast was wonderful! As it was me and my sister traveling, we also felt very safe and comfortable. Enjoying sitting on the porch in the evening... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you so much for the five star review of the hotel. After a very tough week, this review made my day. I would like to thank you for staying with us, I will pass on your kind words to my staff, they will be pleased. Sincerely, Jerry Smith General Manager More 

Greensboro, North Carolina
5 of 5 stars Reviewed 2 weeks ago

I made the reservation from my phone while traveling. Check in was easy. The room was clean and quiet. Internet required no password. And the breakfast was great. I highly recommend this hotel!!!!!!!!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you for taking the time to review. We love being that simple, clean, quick and with a smile. I will pass on your comments to my team, and we hope to serve you soon. Sincerely, Jerry Smith General Manager More 

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