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All 15 Beckley hotels

Country Inn & Suites By Carlson, Beckley

2.5 of 5 Hotel   |   2120 Harper Road, Beckley, WV 25801
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Ranked #1 of 15 Hotels in Beckley
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
RonH43026 Hilliard, Ohio
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385 reviews from our community

Traveler rating
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    55
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hilliard, Ohio
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Spent 1 night here traveling home from a business trip. The hotel is very nice, the check-in was efficient. I even received a phone call from the front desk about 15 minutes ater check-in inquiring if I had found the room acceptable. The room was fine but the desk is a little "small" for that sized room. It would also... More

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you so much for the review! We are so proud of the staff at this hotel, they truly make delivering hospitality easy. I will pass on your accolades at our next employee luncheon, they will be pleased. Again, thank you for staying, we hope to see you soon! Sincerely, Jerry Smith General Manager More

Cincinnati, Ohio
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Convenient location, very clean, and with a friendly staff. Would recommend this hotel, especially if you have a couple of kids who don't want to share a bed. We took one bed, one kid took the second bed, and our other kid took the pullout bed -- and everyone was comfortable and happy. Free breakfast was very good with lots... More

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you for taking the time to review the hotel. We are so pleased that you would return to the property. I will pass on your kind words to the staff at our next employee luncheon. Again, thank you for staying, we hope to see you soon! Safe travels, Jerry Smith General Manager More

Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Traveled here for a conference and loved this hotel. From checkin to checkout the staff was friendly and helpful. The rooms are large and very clean. The conference center was well prepared and comfortable. Restaurants located within walking distance of the hotel! Very well prepared complementary breakfast. I can't wait to return next year.

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you for the kind review of the hotel. We are happy that your stay was enjoyable. I will share your comments with the staff at our next employee luncheon. Again, thank you for staying with us, hope to see you soon! Sincerely, Jerry Smith General Manager More

Dothan
2 reviews
3 of 5 stars Reviewed 1 week ago

There was only an uncomfortable dining room type chair in the room, which made it difficult to relax except for lying in bed. On previous trips, there was a comfortable upholstered armchair provided in the room. Even when I asked for a chair, I was refused.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

I am so sorry that your room was missing a chair. We have since replaced out soft seating and we may have misplaced one room. I will look into putting back this chair. Again, my most sincere apology. Sincerely, Jerry Smith General Manager More

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel on two occasions in October. This is a very large Country Inn. Very nice suites, great breakfast, friendly staff. Ask to be close to elevator or you may have a long walk to your room. Neat indoor/outdoor pool, but a little chilly when we were there. Will stay again.

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you for the kind review. We are so proud of the hotel, the staff makes this place feel more like a home than a hotel. They truly make this hotel special. Again, thank you for the review, we hope to see you soon! Sincerely, Jerry Smith General Manager More

Golden, Colorado
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

very nice location and helpful staff. i didn't like that the rooms OKed for pets were right off the lobby and were not of the quality in the rest of the facility. for the price i expected a better room. the room style was dated. the condition was good and clean. the bed was comfortable ... though i wish i... More

Was this review helpful? Yes 1
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you for sharing your concerns with your stay. Please contact me at jsmith@hlihotels.com, I would like to make it right! Sincerely, Jerry Smith General Manager More

Beckley, W. VA., United States
1 review
5 of 5 stars Reviewed 1 week ago

Located near a major highway and many restarants and shops, this hotel has a real country charm and excellent personnel. One of the best indoor pools of any hotel chain and the rooms are large and extremely comfortable.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you for reviewing the hotel. I am so pleased that you enjoyed your stay! You have many choices for lodging on this exit, I appreciate you choosing our hotel. Again, thank you! Sincerely, Jerry Smith General Manager More

Stow, Ohio
Contributor
14 reviews 14 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the best value of the motels in the area. It is very clean, provides an outstanding breakfast and the staff is extremely hospitable. The woman who runs the breakfast room is the absolute best - a tremendous work ethic with an amazing attitude greeting everyone with a warm greeting and keeping the breakfast area spotless.. She is a... More

Was this review helpful? Yes 2
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

WOW, what a great review! Thank you so much! I will pass on the accolades to the team member in breakfast, Do you happen to remember her name? If so, could you please email to me at jsmith@hlihotels.com Again, thank you for such a kind review, we are so pleased that you enjoyed your stay. Safe travels, Jerry Smith General... More

Winter Haven, Florida
Senior Contributor
23 reviews 23 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I have nearly 60,000 Country Inn & Suites Carlson points - so I know something about Country Inn & Suites and this is one of the best ones. It is a large property and near Cracker Barrel - Beclkley. I would encourage you to stay here. A limited number of pet accommodations are allowed (extra fee) which is unusual (in... More

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you for being a loyal member of Club Carlson. We are so pleased that you enjoyed your stay. Your kind words will be shared with my staff at our next employee luncheon. Again, thank you for the kind review! Safe travels, Jerry Smith General Manager More

twin cities
1 review
3 of 5 stars Reviewed 1 week ago

Employees were friendly; room was clean and comfortable, very quiet, close to attractions. However, the bathroom looked like someone forgot to stock it...1/2 a roll of toilet paper and no facial tissue, no shampoo or conditioner. The internet went down in the early evening and didn't go back on until 11 pm. There was a new person running the desk... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

I am so sorry that your stay was disappointing. Please email me at jsmith@hlihotels.com, I would like to make this right for you. Sincerely, Jerry Smith General Manager More

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Additional Information about Country Inn & Suites By Carlson, Beckley

Address: 2120 Harper Road, Beckley, WV 25801
Phone Number:
Location: United States > West Virginia > Beckley
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Beckley 2.5*
Number of rooms: 157
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Also Known As:
Country Inn & Suites By Carlson, Beckley Hotel Beckley
Country Inn And Suites By Carlson, Beckley
Country Inn Beckley
Beckley Country Inn

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