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Country Inn & Suites By Carlson, Beckley

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2120 Harper Road, Beckley, WV 25801
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1 room 1 guest
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Country Inn & Suites By Carlson, Beckley
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593 Reviews from our TripAdvisor Community

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Traveler rating
    270
    198
    77
    32
    16
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299
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68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • Any
English first
  • All months
    (593)
  • Mar-May only
    (119)
  • Jun-Aug only
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    (121)
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    (92)
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Cumming, Georgia
1 review
5 of 5 stars Reviewed 6 days ago NEW

Have stayed here twice each stay was with great service when I first book the room there was not a handicap room available asked when we arrived there was a handicap suite available gave it to us at the same rate of a regular room

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you for the kind review of the hotel. We are very pleased that you enjoyed your stay. Again, thank you for staying, we do hope to serve you soon. Sincerely, Jerry Smith General Manager More 

Lake Ridge, Virginia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

After a great experience at a Topeka Country Inn, this location was a true disappointment. We were returning to Virginia after a cross country road trip with our dog and after finding few pet friendly options in Charleston we decided to add another hour to our 11-hour driving day to make it to this top rated Country Inn in Beckley.... More 

Was this review helpful? Yes 1
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

I am very sorry that your stay was disappointing. I would like to make this right for you, please email me at jsmith@hlihotels.com to discuss your stay. Sincerely, Jerry Smith General Manager More 

Boston, Massachusetts
Level Contributor
235 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 1 week ago

Price was great, front desk staff was friendly. Room size was good, I like the rockers/sitting areas on the front porch. Breakfast was ok, some days better than others. Some days they had egg patties instead of scrambled eggs I couldn't eat those. There was a connected indoor/outdoor pool and 2 hot tubs and the were open until midnight which... More 

Was this review helpful? Yes
Jerry S, General Manager at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you for the review of the hotel. I am sorry that there were some issues with your stay. Please reach out to me by email, jsmith@hlihotels.com. I would like to make this right for you. Again, thank you for the review. I hope to speak with you soon. Sincerely, Jerry Smith General Manager More 

Akron, Ohio
Level Contributor
4 reviews
2 of 5 stars Reviewed 1 week ago

The rooms were very clean but our bathroom had black mold around the top of the shower. The people in the room above us either had some kind of party going on or had some very loud kids. The noise went on from 8:30pm until at least 2:30am. I called the front desk to complain at 12:30am and while they... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Beckley, responded to this review

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the noise from above. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again. More 

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