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Fairfield Inn & Suites Beckley

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125 Hylton Lane, Beckley, WV 25801
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Fairfield Inn & Suites Beckley
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Fairfield Inn & Suites Beckley
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240 Reviews from our TripAdvisor Community

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Traveler rating
    74
    87
    54
    20
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (240)
  • Mar-May only
    (58)
  • Jun-Aug only
    (79)
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    (38)
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Ironton, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I have stayed in Fairfield Inns before and they were great.. This one however was not. When I checked in, the front desk clerk acted like I was bugging him when I was checking in, he was in the middle of a conversation with another employee (just small talk nothing about work.) And when he was checking me in, he... More 

Was this review helpful? Yes
FISBeckGM, General Manager at Fairfield Inn & Suites Beckley, responded to this review

Thank you for sharing about your experience at our hotel. I am truly sorry to hear about the lack of interaction from the front desk agent when you arrived. This is not living up to the standards of our hotel and our brand. I apologize for not meeting your expectations. Your comments will be shared with the associates at the... More 

Olmsted Falls, Ohio, United States
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

As a Marriott Gold member I have stayed in a bunch of different Marriott locations. This one was nothing special. I have stayed in better Fairfield in a. The breakfast was worse then usual. The room was okay. The room was clean. Would stay again if no other choice but would look for a different option next time.

Was this review helpful? Yes
FISBeckGM, General Manager at Fairfield Inn & Suites Beckley, responded to this review

Thank you for sharing about your recent visit. I am sorry that we did not live up to your expectations. All guest comments are shared with our staff in order to improve our service and facilities. We hope that you would consider giving our property another chance to host you in your future travels. Joe Wolfe, General Manager More 

Dayton, OH
Level Contributor
100 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Popped through town at the last minute. Our family of 4 was very comfortable in our one bedroom suite. Pool was small but warm. Kids had fun. Breakfast was included and was great! I would definitely stay there again if we are back in town. Friendly staff. Easy check in and out. Very clean. Easy parking. Convenient to restaurants.

Was this review helpful? Yes
FISBeckGM, General Manager at Fairfield Inn & Suites Beckley, responded to this review

Thank you for sharing about your stay at the Fairfield Inn & Suites in Beckley. I am glad to hear that you and your family enjoyed your visit and hope to see you again as your travels bring you to our area! Thank you for choosing Marriott! Joe Wolfe, General Manager More 

St Charles,Missouri
Level Contributor
134 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This location is near nice eating options. However it advertised a heated outdoor pool, but it was too cool for the teens to swim in. Our room was clean but a touch up paint job of the neutral walls used paint that did not match and provided a less than a contemporary feeling of the hotel itself. The complimentary breakfast... More 

Was this review helpful? Yes 1
FISBeckGM, General Manager at Fairfield Inn & Suites Beckley, responded to this review

Thank you for sharing about your recent visit. I am sorry that our pool was too chilly for you to enjoy. It is a heated pool, but since we have been experiencing unseasonably cooler nights in the 40's & 50's, the water temperature seems cooler than normal. Thank you for choosing Marriott. Joe Wolfe, General Manager More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family stopped at the Fairfield Inn while we were driving back home to Chicago since its kind of the half way point. The manager Mary was super nice and gave us a good rate. I requested a pack and play and one was brought up to us within minutes. The hospitality here was top notch!! They noticed that we... More 

Was this review helpful? Yes
FISBeckGM, General Manager at Fairfield Inn & Suites Beckley, responded to this review

The staff of the Fairfield Inn & Suites Beckley would like to say thank you for taking the time to share your comments about your recent visit. I am happy to hear that you and your family had an enjoyable time. I will share your comments with our staff. They enjoy hearing back from our guests. I am sorry that... More 

Aurora, Ohio
Level Contributor
110 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed June 22, 2015

We spent a short evening at this hotel that is very conveniently located just off of Interstate 77. We didn't arrive until 9:30 PM on a rainy evening. We made our reservation very late in the day as we were unsure as to how far north we wanted to drive. At the time, they only had one room available. The... More 

Was this review helpful? Yes 1
FISBeckGM, General Manager at Fairfield Inn & Suites Beckley, responded to this review

Thank you for sharing about your recent stay with us in Beckley. I am glad you were able to get off of the road after traveling through the rainy weather. We have experienced a lot of stormy weather lately which makes traveling stressful. I am glad that you found the room and bed comfortable for the night! Please come stay... More 

1 review
5 of 5 stars Reviewed June 20, 2015

Despite being a very busy hotel in an active area, the manager went out of her way to make sure I received an upgrade as a Platinum Elite with Marriott Rewards. The hotel was completely booked the night we stayed but upon check-in the manager made sure we received the upgrade. The staff was very friendly and polite and the... More 

Was this review helpful? Yes
FISBeckGM, General Manager at Fairfield Inn & Suites Beckley, responded to this review

The staff of the Fairfield Inn & Suites Beckley would like to say thank you for taking the time to share about your recent stay at our hotel. We are pleased that you found our hotel enjoyable and clean. We hope to see you again as your travels bring you to our area. Thanks again! Joe Wolfe, General Manager More 

Cary, North Carolina
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 17, 2015 via mobile

We have stayed here several times. It is right off interstate but quiet. The staff are very friendly and helpful. Mary even loaned us a bottle opener for our beer. The breakfast is standard and meets most needs. This is a great place for a quick overnight stay.

Was this review helpful? Yes
FISBeckGM, General Manager at Fairfield Inn & Suites Beckley, responded to this review

Thank you for sharing about your recent stay and for the multiple business. We really appreciate that! I am glad that even for quick trips you were comfortable in our hotel. Thank you for choosing our hotel! Joe Wolfe, General Manager More 

Columbus
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 15, 2015

We booked 2 King suites, one was designated 'accessible.' That room had a roll in shower but the toilet seat was totally coming off-did that toilet even get cleaned? The soap tray that had the shampoo/conditioner/wrapped soaps on it also had lots of soap scum buildup from previous soaps-again, was this room cleaned? The single ply toilet paper was laughable-take... More 

Was this review helpful? Yes
FISBeckGM, General Manager at Fairfield Inn & Suites Beckley, responded to this review

Thank you for taking the time to give input about your recent stay. I am sorry that our hotel did not meet your expectations. The comments that you shared are shown to our staff to help improve our hotel operations, service and facilities. Thank you again for your comments. Joe Wolfe, General Manager More 

Williamsburg, Virginia
Level Contributor
253 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
5 of 5 stars Reviewed June 10, 2015

WE were traveling between Cincinnati and Williamsburg and this was a half way stop. We arrived during a horrendous downpour and loved that we had been able to recheck in using the Marriott App and were in our room and a hot shower within minutes. They had warm cookies at the desk and hot tea available mid afternoon to help... More 

Was this review helpful? Yes 1
FISBeckGM, General Manager at Fairfield Inn & Suites Beckley, responded to this review

The staff of the Fairfield Inn & Suites Beckley would like to thank you for sharing about your recent stay. The downpours are very difficult to drive through. We are happy that you arrived safe and that you were able to use the Marriott App to check-in! Thank you for choosing Marriott. We hope to see you again soon! Joe... More 

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