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Fairfield Inn & Suites Beckley

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125 Hylton Lane, Beckley, WV 25801
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Fairfield Inn & Suites Beckley
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Fairfield Inn & Suites Beckley
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225 reviews from our community

Traveler rating
    69
    84
    49
    18
    5
See reviews for
82
64
14
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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Bogart, Georgia
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived after midnight exhausted after 7 hours in the car and were greeted warmly by the lady at the desk. She seemed genuinely glad to see me and even said she was glad we arrived safely. (I'm very big on customer service!) We had pets with us and they have a floor just for pets, which I liked. They... More 

Was this review helpful? Yes 1
Cincinnati
Contributor
18 reviews 18 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived late at night and left early in the morning. The staff was so nice. The room was very comfortable, including the beds. The fitness center was much nicer than what was depicted in the photos. The breakfast was great. It was supposed to start at 6:30 am. When we went to check out at 6 am, we were... More 

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FISBeckGM, General Manager at Fairfield Inn & Suites Beckley, responded to this review

The staff of the Fairfield Inn & Suites Beckley want to say thank you for taking the time to share your comments about your visit to our hotel. It is always a pleasant encouragement to hear back when our guests have had a great experience. We are happy that you were able to enjoy our breakfast too. We hope to... More 

Dayton,OH
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

On our way home from Charlotte, NC we stayed at the Fairfield Inn in Beckley, WV. I had searched for Marriott properties on line and retrieved a description on the HotelsOne web site. I was not aware that it was not the official Marriott web site. NEVER USE THIS WEB SITE; IT IS HORRIBLE. I downloaded a map for the... More 

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FISBeckGM, General Manager at Fairfield Inn & Suites Beckley, responded to this review

I am so glad that you were able to find us! It sounds like the process wasn't fun especially dealing with websites that attempt to intercept customers by looking like the actual brand websites. The 800 numbers are just as frustrating because they identify themselves as "reservations" or "guest services" so you think you are speaking with the hotel directly.... More 

Plattsville, ON
Top Contributor
59 reviews 59 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here overnight at the beginning of March on our way home from Florida. We were impressed. Nice place, clean rooms, comfortable bed and pillows. Staff that greeted us and checked us in were friendly and fast. Great to just walk across parking lot to Applebee's for supper, and enjoyed the complimentary breakfast in the morning. We have now stayed... More 

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FISBeckGM, General Manager at Fairfield Inn & Suites Beckley, responded to this review

Thank you for taking the time to share your comments about your recent visit. We are happy to hear that you will plan to stay with us again during your future travels.! Joe Wolfe, General Manager More 

Raleigh, North Carolina
Top Contributor
219 reviews 219 reviews
45 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed March 28, 2015

Fairfield Inns are the economy line of Marriott Hotels and this was perfect for our quick, late-night overnight stay when traveling. Staff was very pleasant; quickly and politely changed our room upon request. Room was clean, bed was comfortable, bathroom a little small, but it was clean and that's all that mattered. Breakfast area bright and cherry; with a decent... More 

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FISBeckGM, General Manager at Fairfield Inn & Suites Beckley, responded to this review

The staff of the Fairfield Inn & Suites Beckley would like to say thank you for staying at our hotel. We hope that you will visit us again in your future travels! Joe Wolfe, General Manager More 

London, Canada
Top Contributor
146 reviews 146 reviews
25 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed March 22, 2015

Beds were mushy, breakfast was average - conversation in the breakfast room seemed dominated by the amount of things in the hotel that were out of order. (stairwells, elevators, etc...) OK for a highway one-nighter, but they have some work to do.

Was this review helpful? Yes 1
FISBeckGM, General Manager at Fairfield Inn & Suites Beckley, responded to this review

Thank you for sharing your comments about your recent visit to Beckley. I am sorry that you did not like the type of mattresses that our hotel offers. The Jamison mattresses usually receive high remarks for comfort. We are currently in the process of repairing the ceiling in our east stairwell due to damage from this past winter. I am... More 

Dublin, Ohio
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 22, 2015

Great staff and location. Rooms decent. This place needs a remodel! "free" internet not very fast. Bathroom small. We stayed in a King Suite. Bed was not comfortable. Like I mentioned we always stay in Elkin and that is a top rated Fairfield Inn. So are to rate this objectively compared to the other Fairfield Inn! Breakfast good.

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FISBeckGM, General Manager at Fairfield Inn & Suites Beckley, responded to this review

Thank you for sharing your comments about your recent visit. All comments are shared with our staff to help improve our service and facilities. Thank you for choosing Marriott. More 

Hollywood, Florida
Contributor
11 reviews 11 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 22, 2015

This hotel used to be the old Hotel Beckley. It was originally built 35 years ago. The elevator was small and slow and barely fit the old rickety luggage carts they have. They have this ONE elevator for 5 floors. I stayed in an executive king with sofa which has a lot of room. It was clean amd everything worked.... More 

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FISBeckGM, General Manager at Fairfield Inn & Suites Beckley, responded to this review

Thank you for sharing your comments about your recent stay in Beckley. I am glad to find another individual who has some history about our hotel. Actually, our building is a little older than you stated. It became a Fairfield in the late 90's when the Beckley Hotel was demolished except for the back wing - which is now our... More 

Dublin, Ohio
Top Contributor
55 reviews 55 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 8, 2015

My family stayed at this property for one evening. The room was clean, spacious, and comfortable. The room was a junior suite without a door separating the bedroom from the living area. Keep this in mind if traveling with children that need a quiet area. Staff was very friendly and courteous. Property is located close to restaurants.

Was this review helpful? Yes
FISBeckGM, General Manager at Fairfield Inn & Suites Beckley, responded to this review

Thank you for sharing about your recent visit. I am glad that you were able to use one of our suites for your family. Thanks for giving input like having a door. These comments are shared with our corporate brand so they can incorporate changes into newer properties as they are developed. We hope that we see you again soon... More 

Akron, Ohio
Top Contributor
87 reviews 87 reviews
30 hotel reviews
167 helpful votes 167 helpful votes
5 of 5 stars Reviewed March 1, 2015

First, I have to say we were also caught up in the winter storm and it was wonderful to be greeted with a warm smile and hot cookies! With all the snow in Beckley we were concerned about our travels and the staff did all they could to reassure that West Virginia had 1-77 salted and was clear. As far... More 

Was this review helpful? Yes 1
FISBeckGM, General Manager at Fairfield Inn & Suites Beckley, responded to this review

Thank you for sharing your comments about your recent visit. I am pleased to hear that your trip was enjoyable and that you found our hotel to be the ideal place. We hope that you will visit with us again during your travels. Joe Wolfe, General Manager More 

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