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Fairfield Inn & Suites Beckley

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125 Hylton Lane, Beckley, WV 25801
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Fairfield Inn & Suites Beckley
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228 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
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English first
  • All months
    (228)
  • Mar-May only
    (58)
  • Jun-Aug only
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Contributor
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed here on a road trip from Hilton Head to Toronto. It was pleasant, clean and the staff were nice - even going as far as to say they were worried about us arriving late. It's a decent hotel to stop off, but having stayed at the Courtyard Marriott in Beckley, I'd say to stay there instead (because of... More 

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Cary NC
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed here numerous times in the past 5 years as it is halfway between our home and that of the grandparents. We have always stayed just one night and have not had a bad stay yet. The rooms are clean, staff friendly, and breakfast is fulfilling. I would avoid rooms right near the lobby. A bit loud at... More 

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Pittsburgh PA
Top Contributor
50 reviews 50 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We often like Fairfields-- but we'll never return to this one. We decided to spring for a "king suite" for a special evening during a road trip. The first "suite" we were shown was a regular room with what seemed to be a tiny repurposed closet that contained some furniture-- and had no heat or A/C. It must have been... More 

Was this review helpful? Yes 1
FISBeckGM, General Manager at Fairfield Inn & Suites Beckley, responded to this review

Thank you for sharing your comments about your recent stay. All comments are shared with our staff to help improve our facilities and operations. I'm sorry for the issues that you experience while at our hotel. Joe Wolfe, General Manager More 

Barboursville, West Virginia
Top Contributor
67 reviews 67 reviews
22 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for the week during a local training and was pleased with the hotel. The breakfast was nice every morning and the staff were absolutely fantastic. The wifi worked really well in my room and my room was always clean. The fitness center is quite small, but the location of the hotel is great as it is within... More 

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FISBeckGM, General Manager at Fairfield Inn & Suites Beckley, responded to this review

The staff of the Fairfield Inn & Suites Beckley would like to say thank you for choosing our hotel. It is always an encouragement to hear back from our friends about their stays with us. Thank you for the great comments about our hotel and staff. We hope to see you again during your future travels to Beckley! Joe Wolfe,... More 

Bogart, Georgia
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 16, 2015

We arrived after midnight exhausted after 7 hours in the car and were greeted warmly by the lady at the desk. She seemed genuinely glad to see me and even said she was glad we arrived safely. (I'm very big on customer service!) We had pets with us and they have a floor just for pets, which I liked. They... More 

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FISBeckGM, Manager at Fairfield Inn & Suites Beckley, responded to this review

Thank you for staying with the Fairfield Inn & Suites in Beckley. I am glad that our staff were able to provide you great service. I will share your comments with them. We hope to see you again soon! Joe Wolfe,General Manager More 

Cincinnati
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 8, 2015

We arrived late at night and left early in the morning. The staff was so nice. The room was very comfortable, including the beds. The fitness center was much nicer than what was depicted in the photos. The breakfast was great. It was supposed to start at 6:30 am. When we went to check out at 6 am, we were... More 

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FISBeckGM, General Manager at Fairfield Inn & Suites Beckley, responded to this review

The staff of the Fairfield Inn & Suites Beckley want to say thank you for taking the time to share your comments about your visit to our hotel. It is always a pleasant encouragement to hear back when our guests have had a great experience. We are happy that you were able to enjoy our breakfast too. We hope to... More 

Dayton,OH
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 5, 2015

On our way home from Charlotte, NC we stayed at the Fairfield Inn in Beckley, WV. I had searched for Marriott properties on line and retrieved a description on the HotelsOne web site. I was not aware that it was not the official Marriott web site. NEVER USE THIS WEB SITE; IT IS HORRIBLE. I downloaded a map for the... More 

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FISBeckGM, General Manager at Fairfield Inn & Suites Beckley, responded to this review

I am so glad that you were able to find us! It sounds like the process wasn't fun especially dealing with websites that attempt to intercept customers by looking like the actual brand websites. The 800 numbers are just as frustrating because they identify themselves as "reservations" or "guest services" so you think you are speaking with the hotel directly.... More 

Plattsville, ON
Top Contributor
59 reviews 59 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 31, 2015 via mobile

Stayed here overnight at the beginning of March on our way home from Florida. We were impressed. Nice place, clean rooms, comfortable bed and pillows. Staff that greeted us and checked us in were friendly and fast. Great to just walk across parking lot to Applebee's for supper, and enjoyed the complimentary breakfast in the morning. We have now stayed... More 

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FISBeckGM, General Manager at Fairfield Inn & Suites Beckley, responded to this review

Thank you for taking the time to share your comments about your recent visit. We are happy to hear that you will plan to stay with us again during your future travels.! Joe Wolfe, General Manager More 

Raleigh, North Carolina
Top Contributor
218 reviews 218 reviews
45 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed March 28, 2015

Fairfield Inns are the economy line of Marriott Hotels and this was perfect for our quick, late-night overnight stay when traveling. Staff was very pleasant; quickly and politely changed our room upon request. Room was clean, bed was comfortable, bathroom a little small, but it was clean and that's all that mattered. Breakfast area bright and cherry; with a decent... More 

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FISBeckGM, General Manager at Fairfield Inn & Suites Beckley, responded to this review

The staff of the Fairfield Inn & Suites Beckley would like to say thank you for staying at our hotel. We hope that you will visit us again in your future travels! Joe Wolfe, General Manager More 

London, Canada
Top Contributor
146 reviews 146 reviews
25 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed March 22, 2015

Beds were mushy, breakfast was average - conversation in the breakfast room seemed dominated by the amount of things in the hotel that were out of order. (stairwells, elevators, etc...) OK for a highway one-nighter, but they have some work to do.

Was this review helpful? Yes 1
FISBeckGM, General Manager at Fairfield Inn & Suites Beckley, responded to this review

Thank you for sharing your comments about your recent visit to Beckley. I am sorry that you did not like the type of mattresses that our hotel offers. The Jamison mattresses usually receive high remarks for comfort. We are currently in the process of repairing the ceiling in our east stairwell due to damage from this past winter. I am... More 

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