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Courtyard by Marriott Beckley

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124 Hylton Lane, Beckley, WV 25801
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Courtyard by Marriott Beckley
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Courtyard by Marriott Beckley
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192 Reviews from our TripAdvisor Community

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Traveler rating
    53
    81
    41
    10
    7
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68
64
8
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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  • Mar-May only
    (56)
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    (64)
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    (54)
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Washington DC, District of Columbia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I actually liked this place. The beds were incredibly soft and the staff was extremely pleasant. There's also a very nice area to chill outside with a fire and plenty of seating. There are also plenty of restaurants within walking distance. However, when I called to report that we didn't have a fridge in our room, I was told that... More 

Was this review helpful? Yes 1
Naoma D, General Manager at Courtyard by Marriott Beckley, responded to this review

I'm glad to hear that you enjoyed your stay at our hotel and I apologize for any inconvenience you were caused by not having a refrigerator. Refrigerators were added as an amenity to Courtyards a few years ago but only in a limited number of rooms. However, I believe this is something that Marriott is changing and I expect that... More 

Kitchener
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Switched to Courtyard last minute hoping to find a good hotel in Beckley. Room was a little small and tattered like most of Beckley. I new breakfast wasn't included in the price, but no coffee, that's just not right. We'll try a different one next time with coffee.

Was this review helpful? Yes
Naoma D, General Manager at Courtyard by Marriott Beckley, responded to this review

Dave, We have reviewed and are responding to your comments concerning your recent stay at our hotel. Our rooms were renovated 2 1/2 years ago, I am sorry they did not meet your expectations. While we occasionally have a guest who prefers something complimentary overall the addition of Starbucks to Courtyard hotels has actually been a great success for Marriott.... More 

Ohio
Level Contributor
80 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

So, we always break up a long trip from Ohio to SC with an overnight in Beckley,WV. In the past we have stayed at the Hilton down the road, but for the past 3 years we have always had one issue or another with them, i.e. overbooked so they moved us to Holiday Inn (not sure how this happens), gave... More 

Was this review helpful? Yes
Naoma D, General Manager at Courtyard by Marriott Beckley, responded to this review

Thank your for taking time to review our hotel. We use this to assist us in providing our guests the best service possible. We look forward to serving you again in the near future. More 

windsor ontario canada
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We travel through each year on our way to Florida. The hotel staff is always pleasant and helpful. Rooms are clean and the hotel is conveniently located off the I-77. A few restaurants in the area and you are all set. Great hotel!

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Greenwood, Indiana
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Didn't get in until after 2AM but the staff were wonderfully helpful and friendly. The room was clean and comfortable. We left a little later that morning so I can't really speak for the rest of the hotel. But it was wonderful for a resting stop!

Was this review helpful? Yes
Naoma D, General Manager at Courtyard by Marriott Beckley, responded to this review

Thank you fro taking time to review our hotel. Providing a great stay for our guests is always our goal and I am happy to hear that it was accomplished. We hope to be able to serve you again and thank you for choosing Marriott. More 

Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stopped in at the end of a bad day and the hotel provided us rest and comfort when it was most needed. The room was clean and a good size. Bedding and towels were good for us. Front desk staff were very friendly. Can't review food or other amenities. Easy to find off 64. Next to McDonald's but more food... More 

Was this review helpful? Yes
Naoma D, General Manager at Courtyard by Marriott Beckley, responded to this review

Thank you for taking time to review our hotel. I am so glad that we were able to provide you with a good night's rest, we look forward to having you as our guest again soon. More 

Toronto
Level Contributor
112 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

When we walked into the room we were greeted with a very fresh scent. The room was immaculate. Staff were very friendly. Loved our stay. The only suggestion I would make is that I would appreciate a mini fridge in the room which it didn't have.

Was this review helpful? Yes
Naoma D, General Manager at Courtyard by Marriott Beckley, responded to this review

It was wonderful to hear that you enjoyed your stay at our hotel and that the staff provided the friendly service Marriott is known for. I would like to let you know that about half of our rooms have mini refrigerators, just request one the next time you make a reservation and we will do our best to accommodate your... More 

Rochester, Mi
Level Contributor
159 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here 6/22/15 on our way back from Florida. Arrived around 10pm, quick friendly checkin. Lots of well lit parking, secured key entry doors to hotel. Room was clean and everything in working order. Lots of towels. Bed was comfy. Fast WIFI. Did not eat in the restaurant so I can not comment on it. We will definitely stay here... More 

Was this review helpful? Yes
Naoma D, General Manager at Courtyard by Marriott Beckley, responded to this review

Thank you for letting us know about your recent stay at our hotel. I was happy to hear that you enjoyed it. We look forward to having you as our guest again soon. More 

4 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I stop here because it is a convenient place on our way to visit family. It is spotless and beds very comfy. Plenty of chain restaurants nearby. Can get some food on site but not a full restaurant.

Was this review helpful? Yes
Chesapeake, Virginia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 26, 2015

The hotel was fine and the room was clean. However, it wasn't very homey or friendly (the lady at check out didn't make any eye contact with me). The hotel is pretty far off of 64, but there are several chain restaurants nearby to choose from, which is nice. I doubt we'll stay here again.

Was this review helpful? Yes 1
Naoma D, General Manager at Courtyard by Marriott Beckley, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Beckley. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Upholding our commitment to provide a memorable experience with exceptional service, we hope... More 

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