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Howard Johnson Express Inn - Beckley

2.0 of 5
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1907 Harper Road, Beckley, WV 25801
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1 room 1 guest
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Howard Johnson Express Inn - Beckley
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269 Reviews from our TripAdvisor Community

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Traveler rating
    40
    76
    65
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    38
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Streetsboro, Ohio
1 review
3 of 5 stars Reviewed 1 week ago

I specifically booked and paid for a non-smoking king wheel chair accessible room and when I arrived on time they had given it to another individual. I do not have a wheel chair but I walk with a cane. They said I could have another king which was very far to walk to or I could have a 2 queen... More 

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Manish P, General Manager at Howard Johnson Express Inn - Beckley, responded to this review

Thank you for your feedback and for being our guest. Please accept our sincerest apologies for being unable to accommodate you despite your reservation. We strive to provide an excellent stay to all of our guests but we obviously let you down. Your experience is not indicative of the service we normally provide so we deeply regret that we fell... More 

Region of Waterloo, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We picked this hotel expecting the basics. What we got was and exceptionally clean and spacious room with a comfortable bed. I will certainly stay here again!

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Manish P, General Manager at Howard Johnson Express Inn - Beckley, responded to this review

It was a pleasure to read your positive comments about your recent stay at the Howard Johnson Express Inn – Beckley. We are so glad that you were pleased with your well-kept room and that everything was to your satisfaction. We appreciate hearing from you and will be eagerly waiting for your return. Shelia Warren General Manager More 

Chicago, Illinois
Level Contributor
7 reviews
4 of 5 stars Reviewed 3 weeks ago

The front desk honored the discounted rate for the second night that we ended up needing. The pet friendly room was clean however the blankets and comforters smelled as if the room had been smoked in. Breakfast options had a good variety. The grounds were very clean.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Manish P, General Manager at Howard Johnson Express Inn - Beckley, responded to this review

Thank you for staying at the Howard Johnson Express Inn in Beckley and for taking the time to post a wonderful review. I'm especially pleased that you complimented our front desk staff for the excellent customer service provided and I look forward to sharing your comments with them. We are also glad that you liked our clean property and pet... More 

Travelers are raving about these Beckley hotels

1 review
5 of 5 stars Reviewed July 27, 2015

Had a great stay. Thank you so much! The room and beds were very clean, and the front desk staff was extremely friendly. Free continental breakfast was a nice plus. The room was also very reasonably priced. Thanks again.

Was this review helpful? Yes
Manish P, General Manager at Howard Johnson Express Inn - Beckley, responded to this review

It was a pleasure to read your positive comments about you and your family’s recent stay at the Howard Johnson Express Inn – Beckley. As you stated, we provide our guests with comfortable beds, pillows and crisp linens- so you can stretch out, relax and sleep tight. Offering guests good value for their money is what we strive for and... More 

Baltimore, Maryland
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 24, 2015 via mobile

Upon entering I was alittle scared! But the appreance in the lobby does not reflect the rooms! The rooms are very clean! Customer service is Great!! Desk lady is extra friendly. I was able to check in very early around 11:30am. Hotel is also across the street from Ihop and pizza hut.

Was this review helpful? Yes 1
Manish P, General Manager at Howard Johnson Express Inn - Beckley, responded to this review

Thank you for choosing the Howard Johnson Express Inn in Beckley with your family for your recent stay. We are pleased that your experience was satisfactory and glad to know that you loved our immaculate rooms and convenient location. We appreciate your recognition of our staff's efforts and I look forward to sharing your comments with my team and especially... More 

1 review
1 of 5 stars Reviewed July 23, 2015

Stayed one night there the beds were comfy the continental breakfast is left to b less then desirable woke up to bedbug bites can say I'll never stay there ever again and the pool they have is a joke again never will I ever stay there again

Was this review helpful? Yes
Manish P, General Manager at Howard Johnson Express Inn - Beckley, responded to this review

Thank you for your candid feedback. Please accept our sincerest apologies for not living up to your expectations with regards to our pool and breakfast buffet. We strive to provide an excellent stay to all of our guests but we obviously let you down. We take all the issues very seriously, and anytime we have complaints from guests or finding... More 

Evans, Georgia
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 13, 2015

Just traveling through and needed some shut eye. They gave us great rates on five rooms. The rooms were clean, nice front desk lady queen beds, large rooms, pet friendly, breakfast could be a bit better but it was worth every penny.

Was this review helpful? Yes
Manish P, General Manager at Howard Johnson Express Inn - Beckley, responded to this review

Thank you for your kind remarks about the Howard Johnson Express Inn Beckley and for letting us know that you were satisfied with the value received for the price paid. I am extremely delighted to learn that you loved your clean and spacious accommodations, our friendly staff and our pet-friendly policy which makes us ideal for travelers. I am glad... More 

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