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Howard Johnson Express Inn - Beckley

2.0 of 5
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1907 Harper Road, Beckley, WV 25801
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1 room 1 adult
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Howard Johnson Express Inn - Beckley
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292 Reviews from our TripAdvisor Community

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Raleigh, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 28, 2015

I decided to stay here on the way back to NC from PA. Since i was traveling with 2 dogs this place was perfect. The room was clean, and quiet even though other rooms also had dogs. The walls must be really thick because i only heard barking from the door, and no one complained when my nervous beagle mix... More 

Helpful?
Thank Stephanie B
ManagerX1, General Manager at Howard Johnson Express Inn - Beckley, responded to this review

Thank you for staying at the Howard Johnson Express Inn in Beckley and for taking the time to give us your feedback. We realize many people consider their pets to be members of the family so we enjoy being a reliable stopping place for them. We are glad you liked your peaceful accommodation, smooth check-in/out service and our close proximity... More 

Toronto, ON
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 19, 2015

Breakfast included fruit, yoghurt, cereal and english muffins. Fridge and microwave in the room.

Review collected in partnership with Howard Johnson

Helpful?
Thank RickCanadaToronto_ON
ManagerX1, General Manager at Howard Johnson Express Inn - Beckley, responded to this review

Thank you for providing your feedback about the Howard Johnson Express Inn in Beckley and for letting other travelers know that we are a good value for the money. We are glad you liked our breakfast choices and your well-equipped accommodation. Thank you again, and we hope to welcome you back soon. Shelia Warren General Manager More 

Erie, Pennsylvania
1 review
1 of 5 stars Reviewed December 4, 2015

Never thought to ask about an elevator...after loading the cart found that we had to carry bags to second floor; one washer out of order and one dryer that worked (?) one laundry machine for soap etc also out of order; cigarette holes in sheets and covers. It did seem clean.

Review collected in partnership with Howard Johnson

Helpful?
Thank Barbara M
ManagerX1, General Manager at Howard Johnson Express Inn - Beckley, responded to this review

Thank you for your feedback and for being our guest. Please accept my sincere apology for not living up to your expectations. I am sorry that we do not offer an elevator and for any inconveniences this may have caused. We strive to provide an excellent stay to all of our guests but we obviously let you down. I hope... More 

Travelers are raving about these Beckley hotels

Beckley, West Virginia
2 reviews
5 of 5 stars Reviewed November 9, 2015

The Howard Johnson Motel was very nice, clean and up-to-date. The desk clerk that signed us in was very personable. It was a good stay.

Review collected in partnership with Howard Johnson

Helpful?
Thank Wadena H
OpsManager123, General Manager at Howard Johnson Express Inn - Beckley, responded to this review

Thank you for reviewing your stay at the Howard Johnson Express Inn in Beckley and for the generous five star rating. We are glad that you loved our immaculate and modern property as well as our outstanding guest service. We are delighted to read that our front desk staff took such good care of you. Please be assured that I... More 

Knoxville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 27, 2015

3 King rooms were reserved and the front desk changed two of the rooms to rooms with queen beds. Not happy about that or the poor quality of the wifi connection. Breakfast area could be cleaner and more organized. It had limited options but was manageable. Over all the stay was good.

Review collected in partnership with Howard Johnson

Helpful?
Thank Kenneth T
OpsManager123, General Manager at Howard Johnson Express Inn - Beckley, responded to this review

We truly appreciate you taking the time to provide us with a candid feedback and we are happy to hear that your overall stay with us was satisfactory. However, we are sorry that we were unable to accommodate you in a room of your choice despite your reservation. We offer no excuses for this mix-up and do apologize for the... More 

Loveland, Colorado
2 reviews
2 of 5 stars Reviewed October 23, 2015

I made reservations online through the Wyndham rewards website and when I got to the hotel the desk clerk informed me that he would have given me a better rate but since I booked online he couldn't change anything. The hallways of the hotel reeked of cigarette smoke. There was a loud argument going on down the hall from our... More 

Review collected in partnership with Howard Johnson

Helpful?
Thank P9552FQlaurab
OpsManager123, General Manager at Howard Johnson Express Inn - Beckley, responded to this review

Thank you for choosing our hotel for your recent visit to our area. I appreciate your honest feedback and I am sorry that your stay was unpleasant. Our associates work hard to make sure that all of our rooms and facilities are spotless with everything in working order, but this time we missed the mark. I hope that I can... More 

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