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Quality Inn

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1924 Harper Road, Beckley, WV 25801
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Quality Inn
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Quality Inn
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125 reviews from our community

Traveler rating
    24
    37
    37
    23
    4
See reviews for
42
41
10
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Quality Inn
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North Carolina
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 16, 2012

We only stayed here one night while passing through on 1-77, and we won't stay here again. The price was reasonable with our AAA discount, but the room was VERY LOUD. There is a bar at the hotel, which is apparently a pretty popular bar, and there were several drunk and loud people wandering the halls that night. The walls... More 

Was this review helpful? Yes
SPettry, General Manager at Quality Inn, responded to this review

Thank you very much for your comments. I'm truly sorry that your experience at the hotel wasn't positive. I've addressed the issue with the crib with maintenance and housekeeping. We are a very busy property on the weekends and our breakfast area is definitely one of the busies areas of the hotel. Thank you again for your comments. More 

Beaufort, North Carolina
Top Contributor
55 reviews 55 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 12, 2012

I usually really like the Quality Inn chain, but I won't stay at this one again, unless I have to. It's a bit pricier than it aspires to be, and therefore not a great value. The hotel itself is older, and it looks like they have tried to upgrade it, but there are grates in the hallway that are bent... More 

Was this review helpful? Yes
SPettry, General Manager at Quality Inn, responded to this review

Thank you for your comments. We try to price ourselves competitively for the area. We are glad you enjoyed the renovated rooms, our bathrooms are next. I'm sorry that your expeticen with the property was not positive. The staff and managemenet team are working very hard to please every guest we encounter. Thank you again. More 

Huntersville, North Carolina, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 12, 2012

My cousin and I stayed here from Thursday July 5th to Sunday July 8th. My room was fairly clean, but the bathroom was disgusting. I spoke with the front desk attendant on Friday and asked for someone to THOROUGHLY clean the toilet. When I arrived back at my room later that evening, the dried urine on the bottom of the... More 

Was this review helpful? Yes 2
SPettry, General Manager at Quality Inn, responded to this review

Thank you for taking the time to review the Quality Inn of Beckley. Reviews are helpful to the hotel, it gives us a chance to communicate to our guest and bring problems to our attention. I personally look at the room and instructed housekeeping and maintenance staff to correnct the problems encountered. Again thank you for you comments. More 

ohio
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 9, 2012

we stayed at this hotel July 5th and 6th. I thought pricey for the quality we received. But, there was the PGA tournament, so maybe more reasonable on normal days....Our air conditioner worked off and on,, the comforter on the bed was clean, (i guess) but, had some black stains on it....also, the water pressure is terrible and our bathroom... More 

Was this review helpful? Yes 1
Management response:

Thank you for taking the time to review the Quality Inn Beckley, We do appreciate your feedback. We strive to make the hotel nice for each guest. I'm sorry that your experience was disappointing. The water pressure is due to the City of Beckley mandated that all hotels install a back flow preventor. I do hope you give us another... More 

Roanoke, West Virginia
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 6, 2012

Decided to go on a trip to see my family and stayed at the Quality Inn in Beckley. The hotel is nice and the staff is friendly. My problem is that I have been in the hotel business for over 10 years and they could have done a little bit better on cleaning the room and getting the room ready... More 

Was this review helpful? Yes
covington
1 review
4 of 5 stars Reviewed June 27, 2012

This hotel was clean and comfy. All the staff was friendly and very helpful. The pool was awesome. The only downside is there is NOT an elevator, and it was hard for me to go up and down the steps because of knee injuries, otherwise a great stay.

Was this review helpful? Yes
Management response:

I want to thank you for taking the time to write is a comment. Our staff takes great pride in the hotel. I'm so glad you enjoyed your stay. We hope to see you again soon. Thank you again. Stephney Pettry, General Manager More 

Morgantown, West Virginia
Top Contributor
129 reviews 129 reviews
47 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed June 22, 2012

Decided on short notice to take a driving trip around southern WV. We didn't think hotels would be too costly in Beckley... wrong. The Quality Inn was the second cheapest I found. I was ready to book a standard room when I found they had a jacuzzi room for what the other area hotels were charging for a standard room.... More 

Was this review helpful? Yes
Management response:

Thank you for your review of the property. I'm so glad you were able to take advantage of our jacuzzi room. Thank you for the compliments of our staff, they are amazing. We appreciate all you wonderful compliments about the room and bedding. Thank you for staying with us, hopefully the next time you are in southern wv you will... More 

Bridgeport, West Virginia
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 16, 2012

I really want to rate this hotel higher because I loved every single one of the employees that worked there. Check in and check out was a breeze. The lady that does breakfast was always cheerful and kept up on all the food well and really seemed to love her job. The housekeepers always returned my hellos and added little... More 

Was this review helpful? Yes
ngb2126, General Manager at Quality Inn, responded to this review

Thank you for taking the time to review our hotel. I have to admit, this is one of the most in depth reviews I have seem in along time. I want to thank you personally for the kind words about the property, especially the staff at the Quality Inn of Beckley. As the General Manager I can attest to how... More 

Contributor
19 reviews 19 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 26, 2012 via mobile

My family stayed at this hotel while on vacation. We found the room to be modern, clean and updated. It is a bit cheaper than your higher priced hotels, but still has most of the amenities. Workout room is nice. It has an attached restaurant and a lounge with some nightlife for those who like that. I agree with other... More 

Was this review helpful? Yes
Management response:

Thank you for the review of the property. I am sorry that the wi-fi was weak in your guest room and that a fridge and microwave was not present in your room. We do take these reviews seriously, and we are in the process of updating our wifi to a higher band width. The Quality Inn was opened in 1974,... More 

Orillia, Canada
Top Contributor
95 reviews 95 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed May 22, 2012

Very Good Value!! Standard room ammenities bed, bath,tv etc. The value was in the cost $80 and the better than average breakfast included for a Fri night

Was this review helpful? Yes
ngb2126, General Manager at Quality Inn, responded to this review

Thank you for your review of the Quality Inn of Beckley. We do appreciate the nice review and want to tell you that we work hard to ensure the guests staying here have a memorable experience. I have to admit, we do have the best breakfast in town. The staff and management wish you well, and hope to see you... More 

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35 photos of this hotel

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Amenities