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Quality Inn

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1924 Harper Road, Beckley, WV 25801
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1 room 1 adult
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Quality Inn
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156 Reviews from our TripAdvisor Community

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New Bern, North Carolina
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 24, 2014

Stopped here while traveling to a funeral in Indiana. The staff were very helpful, the room was clean and had a fresh smell. Restaurant on site and the food was good. (Limited menu, but adequate) a complete bar was available. Would stay there and eat three again. Breakfast was included.

Helpful?
Thank Tipup
Debbie P, Director of Sales at Quality Inn, responded to this review

Thank you for the review. I'm glad you had a pleasant stay. We strive to make each stay a memorable stay and we look forward to serving you again. Thank you again for the great review. Sincerely Debbie Potter More 

Traverse City, Michigan
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 9, 2014 via mobile

Clean room and nicely updated. Stayed 1 night as a choice reward redemption. Our room was next to an entry and was a little noisy in the morning hearing people come and go. Overall a nice stay and we would defineately stay there again. Easy on and off I-77.

Helpful?
Thank ConnieR731
Debbie P, Director of Sales at Quality Inn, responded to this review

Thank you for your kind words. Our team takes pride in our hotel and the services we provide and we are glad you enjoyed your stay. We look forward to serving you again Sincerely Debbie Potter More 

Erie, Pennsylvania
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed February 17, 2014

We stopped here for one night on the way to our destination. We made a great choice staying here. I could not be more pleased with our room. It was large and very clean and comfortable. Bathroom was a decent size with a large mirror, small wall-mounted hairdryer, and nicely-sized shower with good water pressure. We appreciated the foyer area... More 

Helpful?
1 Thank ZXZX19
Debbie P, Director of Sales at Quality Inn, responded to this review

It is always a pleasure to receive positive feedback. Thank you for sharing your experience and we hope your next visit will be even more pleasant than the previous one. sincerely, Debbie Potter More 

St. Catharines, Canada
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed January 3, 2014

Over the years we have stayed at several hotels in Beckley as we travel through the area. This was our first time at the Quality Inn. The desk staff were courteous and informative. The (non-smoking) room was clean, neat and larger than many we have stayed in. The room appeared to have been updated relatively recently. The beds were very... More 

Helpful?
1 Thank EeVaughn
Debbie P, Director of Sales at Quality Inn, responded to this review

Thank you so much for a wonderful review. Our staff works very hard to make each stay a memorable one. Again thank you, it was a pleasure serving you. Sincerely More 

Level Contributor
85 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed November 17, 2013 via mobile

My non-smoking room smelled like a heavy smoker was in there. I know that is not the hotels doing, but housekeeping should have picked up on it and deodorized it. The breakfast eggs and home fries were not good. The hallway was old and worn. The heat did not regulate consistently and I had to get up a few times... More 

Helpful?
1 Thank JC1090
Debbie P, Director of Sales at Quality Inn, responded to this review

On behalf of our entire team I apologize for failing to meet your expectations during your stay at our hotel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope you will consider staying with us again... More 

Toledo, Ohio
Level Contributor
45 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 11, 2013

Good check in experience. We entered to our room, and were pleasantly surprised, although it was on the small side. It was clean and the beds were very comfortable, giving a great night's sleep. Nice fitness room. Pleasant front desk and housekeeping. We loved the breakfast room, which had a cozy fireplace where which we found a great place to... More 

Helpful?
1 Thank Tillary
Debbie P, Director of Sales at Quality Inn, responded to this review

Thank you for your review of our hotel. I'm glad you had a plesant stay. We do strive to make each stay a memorable stay and we look forward to serving you again. Thank you again for the great review. Kind Regards Debbie Potter Quality Inn - Beckley WV Director of Sales More 

Level Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed November 10, 2013 via mobile

We stayed one night. Reception was courteous and helpful. Room was fine with free wifi, tv with hbo. Plenty of food options nearby. Free hot breakfast was very good, eggs, sausage, potatoes, cereal, danish, bagles...usual fare.

Helpful?
Thank Jay Y
Debbie P, Director of Sales at Quality Inn, responded to this review

Thank you for your kind words. Our team takes pride in our hotel and the services we provide. We are so glad you enjoyed your stay and hope your next visit will be even more plesant than the previous one. Sincerely Debbie Potter Quality Inn - Beckley WV Director of Sales More 

Michigan
Level Contributor
98 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed November 5, 2013

We had stayed at this Quality Inn 8 years ago and had enjoyed a very nice dinner in their restaurant. Things have changed and that same restaurant doesn't exist anymore but a nicely appointed breakfast room is in that area. Our room was more than adequate, the free Wi-Fi worked just fine and the room was very quiet. Our only... More 

Helpful?
Thank Evergreen007
Debbie P, Director of Sales at Quality Inn, responded to this review

We very mucy appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our quests. Sincerely Debbie Potter Quality Inn - Beckley WV Director of Sales More 

Roanoke, Virginia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed October 18, 2013

Rude, inexperienced workers from the management to the front desk. No one was familiar enough with the area to promote anything close by (and there are plenty or wonderful things to do and see in the area). The rooms are dirty, small, and overpriced. The shower barely worked. There isn't an elevator and the hallways are not air conditioned. People... More 

Helpful?
1 Thank Gretchen L
Debbie P, Director of Sales at Quality Inn, responded to this review

On behalf or our entire team, I am very sorry your experience at our hotel was not positive. I have addressed your issues with our General Manager. Our staff and management team are working very hard to please every guest we encounter. I hope that you will consider staying with us again so that we can have another chance to... More 

Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed October 14, 2013

After the mixed reviews on TripAdvisor, I was a little apprehensive about what we would find here. But I thought "For $65 + tax how bad could it be?) The woman who greated us at checkin was lovely. I was very pleasantly surprised by the completely refurbished room. The carpet was new, the bedspread was pristine, and the room was... More 

Helpful?
Thank srq2015
Debbie P, Director of Sales at Quality Inn, responded to this review

On behalf of our entire team, I would like to apologize for failing to meet your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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