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Quality Inn

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1924 Harper Road, Beckley, WV 25801
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Quality Inn
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Quality Inn
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119 reviews from our community

Traveler rating
    21
    36
    36
    22
    4
See reviews for
40
39
9
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Quality Inn
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Richmond, Virginia
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 15, 2012

We had stayed at this property several years ago. Not much has been done by way of updates in the interim. The room seemed to be more or less clean but the floor had a strange texture under the carper in several places. As mentioned earlier water pressure was low but was still able to take a hot shower. The... More 

Was this review helpful? Yes 1
Easley, South Carolina
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 18, 2012

Breakfast was nice, but barely warm. The beds were hard, the in-room noise level was high until around 10pm, the Internet in the room was nonexistent. Shower water pressure was low. When we enquired about the lack of Internet, we were offered another room where the internet would reach.

Was this review helpful? Yes 1
WV
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 6, 2012

The reviews of this property discouraged me before my trip, but this was where those of us attending a conference were to stay, and so I did. I had none of the problems described by other reviewers. The bathroom is a bit dated, granted, but it was clean and everything worked fine. The towels were a little lightweight, not thin.... More 

Was this review helpful? Yes
SPettry, General Manager at Quality Inn, responded to this review

Thank you for your review. Our staff takes great pride in the hotel. I'm glad you enjoyed your stay. We hope to see you again soon. Thank you again. More 

Oxford, Connecticut
Top Contributor
51 reviews 51 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed July 23, 2012

It’s an older hotel with a friendly, helpful front desk. The bathroom was a disaster! There was a huge bug in the tub – I thought it was a roach but my wife didn’t think so. The drain plunger in the sink was stuck in the closed position so we had to reach under the sink to push it back... More 

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SPettry, General Manager at Quality Inn, responded to this review

Thank you for your comments. We do appreciate your feedback. We strive to make the hotel nice for each guest. The hotel is an older hotel, We have renovated the hotel rooms and out bathrooms are next. Thank you again for your comments. More 

North Carolina
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 16, 2012

We only stayed here one night while passing through on 1-77, and we won't stay here again. The price was reasonable with our AAA discount, but the room was VERY LOUD. There is a bar at the hotel, which is apparently a pretty popular bar, and there were several drunk and loud people wandering the halls that night. The walls... More 

Was this review helpful? Yes
SPettry, General Manager at Quality Inn, responded to this review

Thank you very much for your comments. I'm truly sorry that your experience at the hotel wasn't positive. I've addressed the issue with the crib with maintenance and housekeeping. We are a very busy property on the weekends and our breakfast area is definitely one of the busies areas of the hotel. Thank you again for your comments. More 

Beaufort, North Carolina
Top Contributor
55 reviews 55 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 12, 2012

I usually really like the Quality Inn chain, but I won't stay at this one again, unless I have to. It's a bit pricier than it aspires to be, and therefore not a great value. The hotel itself is older, and it looks like they have tried to upgrade it, but there are grates in the hallway that are bent... More 

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SPettry, General Manager at Quality Inn, responded to this review

Thank you for your comments. We try to price ourselves competitively for the area. We are glad you enjoyed the renovated rooms, our bathrooms are next. I'm sorry that your expeticen with the property was not positive. The staff and managemenet team are working very hard to please every guest we encounter. Thank you again. More 

Huntersville, North Carolina, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 12, 2012

My cousin and I stayed here from Thursday July 5th to Sunday July 8th. My room was fairly clean, but the bathroom was disgusting. I spoke with the front desk attendant on Friday and asked for someone to THOROUGHLY clean the toilet. When I arrived back at my room later that evening, the dried urine on the bottom of the... More 

Was this review helpful? Yes 2
SPettry, General Manager at Quality Inn, responded to this review

Thank you for taking the time to review the Quality Inn of Beckley. Reviews are helpful to the hotel, it gives us a chance to communicate to our guest and bring problems to our attention. I personally look at the room and instructed housekeeping and maintenance staff to correnct the problems encountered. Again thank you for you comments. More 

ohio
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 9, 2012

we stayed at this hotel July 5th and 6th. I thought pricey for the quality we received. But, there was the PGA tournament, so maybe more reasonable on normal days....Our air conditioner worked off and on,, the comforter on the bed was clean, (i guess) but, had some black stains on it....also, the water pressure is terrible and our bathroom... More 

Was this review helpful? Yes 1
Management response:

Thank you for taking the time to review the Quality Inn Beckley, We do appreciate your feedback. We strive to make the hotel nice for each guest. I'm sorry that your experience was disappointing. The water pressure is due to the City of Beckley mandated that all hotels install a back flow preventor. I do hope you give us another... More 

Roanoke, West Virginia
Contributor
14 reviews 14 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 6, 2012

Decided to go on a trip to see my family and stayed at the Quality Inn in Beckley. The hotel is nice and the staff is friendly. My problem is that I have been in the hotel business for over 10 years and they could have done a little bit better on cleaning the room and getting the room ready... More 

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covington
1 review
4 of 5 stars Reviewed June 27, 2012

This hotel was clean and comfy. All the staff was friendly and very helpful. The pool was awesome. The only downside is there is NOT an elevator, and it was hard for me to go up and down the steps because of knee injuries, otherwise a great stay.

Was this review helpful? Yes
Management response:

I want to thank you for taking the time to write is a comment. Our staff takes great pride in the hotel. I'm so glad you enjoyed your stay. We hope to see you again soon. Thank you again. Stephney Pettry, General Manager More 

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