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All 15 Beckley hotels

Quality Inn

2.5 of 5 Hotel   |   1924 Harper Road, Beckley, WV 25801
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Ranked #9 of 15 Hotels in Beckley
A recent review
3 of 5 stars reviewed 1 week ago
appellatereview Louisville, Kentucky
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105 reviews from our community

Traveler rating
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    35
    32
    19
    2
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8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Louisville, Kentucky
Senior Contributor
40 reviews 40 reviews
35 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed 1 week ago

On our way back from Virginia, we decided to stop in Beckley for the night. I didn't have reservations anywhere, but I had looked into some options and decided to check out the Comfort Inn. They were full up, so they sent us the the Quality Inn down the road. The Quality Inn Beckley is typical of a lot of... More

Was this review helpful? Yes
SPettry, General Manager at Quality Inn, responded to this review

Than you for your review. I am glad to hear that overall your experience was positive. I am sorry to hear that you had issues with the heater and chemical smell in the room, and they were strong at first. We have been trying to turn on all heaters to get that initial smell out of them. I will work... More

Topeka, Kansas
Contributor
17 reviews 17 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed the night of Aug 22, 2014. When we got to our room, there was a faint smell of what seemed to be cigarette smoke. It was supposed to be a non-smoking room. My wife returned to the front desk, and the front desk lady was apologetic and immediately assigned us to another room. The new room was fine.... More

Was this review helpful? Yes
SPettry, General Manager at Quality Inn, responded to this review

Thank you for your feedback. Your input helps us with our continuing efforts to provide excellent service. We look forward to seeing you in the future. More

Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 3 weeks ago

We stayed at this Quality Inn on Aug. 29th & Sept. 1st. Both occasions we found the rooms not to our expectations for a Quality Inn property. The room furniture was dated and not clean. the windows where in need of cleaning. Smoking being permitted made the lobby and lounge areas to smell terribly! As such we opted not to... More

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SPettry, General Manager at Quality Inn, responded to this review

On behalf of our entire team, I am sorry your experience at our hotel was not positive. I've addressed your issued with our staff. The staff is working hard to please every guest we encounter. I hope you will consider staying with us again so that we can have another chance to provide you with a excellent stay. More

Ferdinand, IN
Top Contributor
56 reviews 56 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

All the staff were friendly from the front desk to the cleaning staff. The room was clean and comfortable. Breakfast was good it had a little of everything to offer for everyone. The breakfast area was larger than most hotels we have stayed in and like the room was always clean. The lady at the desk honored a coupon we... More

Was this review helpful? Yes 1
SPettry, General Manager at Quality Inn, responded to this review

Thank you for such positive feedback. I have shared your comments with our staff and they join me in thanking you for your kind words. Thank you More

henrietta
Top Contributor
128 reviews 128 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 18, 2014

We were on our way home from a long motorcycle ride and hit rain so we decided to stay the night. We were greeted with a very friendly woman and she got us a room right away. The room was a good size and very clean. We went to the lounge before dinner for a drink and the decor is... More

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SPettry, General Manager at Quality Inn, responded to this review

It is always a pleasure to receive positive feedback. Thank you for sharing your experience and we hope your next visit will be even more pleasant. Thank you. More

1 review
4 of 5 stars Reviewed August 16, 2014

Very clean with friendly and accommodating staff. Price was great. The hotel was pretty busy but it was nice and quiet. We would stay at this hotel again. We did not dine at the restaurant as we decided to try a local restaurant. Bed was comfortable and plenty I hot water.

Was this review helpful? Yes
SPettry, General Manager at Quality Inn, responded to this review

Thank you so much for a wonderful review. Our staff works very hard to make each stay a memorable one. Again thank you, it was a pleasure serving you. More

Tampa FL
Contributor
17 reviews 17 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 15, 2014

Stopped on our way to Ohio. This hotel had a reasonable value for dollar. Check in was smooth, first room was a smoking room (requested non-smoking). Called front desk and was given a different room, but still had to make a journey to the front desk and do a bag drag. The room was clean and the bed comfortable. Morning... More

Was this review helpful? Yes
SPettry, General Manager at Quality Inn, responded to this review

Thank you for your comment regarding our hotel. Our staff takes pride in our hotel. I'm glad you enjoyed your stay, I sorry you had a slight inconvenience on the first room. We hope to see you again very soon. Thank you. More

Fort Lauderdale, Florida
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 5, 2014

Well presented Common areas and clean tidy rooms. Staff very helpful and welcoming. Hot breakfast was available in the room charge. 24 hours Hot drinks in Breakfast area Would definitely go back again

Was this review helpful? Yes
SPettry, General Manager at Quality Inn, responded to this review

Thank you for your kind words. Our team takes pride in our hotel and the services we provide. We are glad you enjoyed your stay. Thank you. More

Virginia Beach, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2014

Every employee spoke to us an a friendly manner. The room was very clean. Continental breakfast was very nice. Fruit, breads, waffle bar, cereals, yogurt, juices, meats, eggs, ... nicely laid out and clean. My mother worked for Marriott Hotels for 30 years and she loved our stay here. Check-in & check-out were a breeze. I will stay here again... More

Was this review helpful? Yes 1
SPettry, General Manager at Quality Inn, responded to this review

Thank you for the great review. I'm glad you had a pleasant stay. We do strive to make each guest have a wonderful experience. We have a great staff at the hotel. We look forward to your next stay. More

Canton, Ohio
Contributor
16 reviews 16 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 6, 2014

Overall - its a clean enough, average hotel in a convenient location. The breakfast layout is a mess, expect waiting in lines and not much variety. Look for deals or coupons to stay here because the standard rate is WAY out of line for what you get. With discounts - my family and I have no real complaints.

Was this review helpful? Yes
SPettry, General Manager at Quality Inn, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We try to satisfy every guest we encounter. I apologize your stay wasn't excellent. I do hope that you will consider staying with us again so that we have another chance to provide you with a superior experience. Thank you. More

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Additional Information about Quality Inn

Address: 1924 Harper Road, Beckley, WV 25801
Phone Number:
Location: United States > West Virginia > Beckley
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 104
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Also Known As:
Quality Hotel Beckley
Quality Inn Beckley
Beckley Quality Inn

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