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Holiday Inn Barboursville

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3551 Route 60 East, Barboursville, WV 25504
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Holiday Inn Barboursville
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Holiday Inn Barboursville
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117 reviews from our community

Traveler rating
    59
    38
    9
    3
    8
See reviews for
50
14
8
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Williamson, West Virginia
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the nicest Holiday Inn I have stayed at. Modern and up to date, service was great and nice, clean, modern rooms. The girl at check in was very nice and friendly and the lobby was an open setting. Very nice.

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marcy k, Manager at Holiday Inn Barboursville, responded to this review

Thank you LouAnn Justice11, we appreciate your great 5 star review! More 

Chesapeake, Virginia
Senior Contributor
47 reviews 47 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The lobby is spacious and pleasing. The room was clean and relatively nice. But the closet is nothing more than a cubby hole (no door) and there's a lack of drawer space for clothing etc. The hotel simply lacked the amenities to merit a higher rating. Note: If you plan to come in winter, I would hate to drive up... More 

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marcy k, Manager at Holiday Inn Barboursville, responded to this review

Sonny, Thank you for your honest review, I will pass this along to the GM. Also, in the winter we try to keep both hills salted and cleared, for the safety of our guests and employees. More 

Nashville, Tennessee
Top Contributor
98 reviews 98 reviews
16 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

When I checked in everything seemed fine.... Then I went to the room. The room was covered in what looked to be bedbugs. Upon closer look, I realized it was soot from the filter on the window heat/cool unit. I checked the bed, the bed skirt and it was loaded with this stuff. The weird thing is that it was... More 

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marcy k, Manager at Holiday Inn Barboursville, responded to this review

tah52, I am so sorry for the issues that you encountered upon arrivial and check in. I would like to discuss these issues with you further, please email me at the address below. Thank you for being understanding and allowing us to try to make your stay the best we could. Thank you, Marcy K. AGM mkitchen@uptownerinns.com More 

Burnsville, West Virginia, United States
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 24, 2015

Very clean motel Easy on/off from I-64 Friendly, accommodating staff Quiet room Comfortable bed Common areas are clean and quiet Nice breakfast VERY close to shopping Inside pool and hot tub Would definitely stay again if we are in the area.

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marcy k, Manager at Holiday Inn Barboursville, responded to this review

Thank you for a FANTASTIC 5 star review! We are so glad we were able to exceed your expectations! More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2015

We were impressed with how clean the entire hotel seemed. Our room was spotless. Beds were comfortable. Really enjoyed the pool area which was also very neat and clean. Didn't utilize the restaurant onsite, but noticed the pantry area was well stocked.

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marcy k, Manager at Holiday Inn Barboursville, responded to this review

Thank you for kind review! We appreciate when guests enjoy their stays. Hope you will return soon! More 

Louisville, Kentucky
Top Contributor
98 reviews 98 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 4, 2015

This is one of the nicest hotels I've stayed in in all of WV (and I've stayed here a lot). It's big with all the amenities you would want including full service restaurant, nice bar area, very large indoor pool and better-than-average fitness center. The room was large and comfortable and clean. Also, a great location right off of I-64.

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marcy k, Manager at Holiday Inn Barboursville, responded to this review

Thank you for a fantastic review, we appreciate your loyalty and your kind words! More 

Contributor
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 1, 2015 via mobile

This was our fifth stay here in 6 years and it's one of the best if not the best place we've stayed at! Love the convience to the mall, restaurants, and other shopping. The staff is always friendly and very welcoming! Our room we stayed at last night was clean! I love staying here knowing the room is always clean... More 

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marcy k, Manager at Holiday Inn Barboursville, responded to this review

Thank you Tina! We appreciate your kind words and your loyalty to our hotel. More 

1 review
5 of 5 stars Reviewed February 15, 2015

This hotel is one of the best hotels that I have ever stayed in. The atmosphere was so exquisite. We were made to feel so special. The Bartender Kim was so friendly. I will definitely visit again. Such a great experience.

Was this review helpful? Yes
marcy k, General Manager at Holiday Inn Barboursville, responded to this review

Thank you for your fantastic response of your recent stay with us! More 

Valencia, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 5, 2015

The front desk personal were very nice, But the cleanliness leaves a lot to be desired. Stayed a total of five nights, garbage wasn't emptied, towels were not changed, bed not made. The hallway looked like it wasn't swept in a couple weeks. Also someone needs to tell the bar manager Yuengling is not an imported beer.

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IHGCare, Guest Relations Manager at Holiday Inn Barboursville, responded to this review

Dear Tim Y, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our front desk service. However, we’re sorry we fell below your expectation regarding cleanliness and housekeeping. We will address these concerns. I assure you that the feedback of our hotel... More 

Contributor
20 reviews 20 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 29, 2015

We stayed here for the weekend and really enjoyed ourselves. It was a nice hotel which also had a restaurant/bar that had great food and service. The breakfast buffet was pretty yummy. Better quality food than most hotels...even had real sausage links instead of those creepy fake ones that most hotels do. We ordered room service one evening and it... More 

Was this review helpful? Yes
marcy k, General Manager at Holiday Inn Barboursville, responded to this review

Thank you UltrasonicChick for a great review. I will have my staff look into the kids running in the hallways after hours. We appreciate you taking your time to bring this issue to our attention. We hope you will be staying again soon! More 

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