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Hampton Inn Huntington / Barboursville

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1 Cracker Barrel Drive, Barboursville, WV 25504
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Hampton Inn Huntington / Barboursville
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Hampton Inn Huntington / Barboursville
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216 Reviews from our TripAdvisor Community

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Traveler rating
    99
    69
    31
    8
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (216)
  • Mar-May only
    (51)
  • Jun-Aug only
    (83)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (32)
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Edgewater Park, New Jersey
Level Contributor
52 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed 1 week ago

Upon arriving at the Hampton Inn Huntington/Barboursville hotel...I noticed the sign read "Inn" with no Hampton. This actually turned out to be pretty accurate as the hotel deserves to bear the name of a motel. The picture here is deceiving as it shows the hotel with power on. Arrived late at night, for a 1 night stay while traveling to... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Hampton Inn Huntington / Barboursville, responded to this review

Unfortunately, our hotel did experience a partial and brief power outage that evening as the result of a traffic accident near the hotel. We were and are very sorry for any inconvenience you experienced and that we were unable to provide you with detailed information on the outage as it was a developing situation that resulted from the accident. Fortunately,... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

Stayed there Jul13-15 and overall positive experience. Room was clean and comfy..Shower was GREAT! Breakfast was awesome, fresh fruit, hot coffee. Human. Staff was helpful and accommodating.. my only issue was the AC. It wasn't broken, per se but wasn't cooling to the level it should. Told management about it upon departure. Would definitely stay there again.

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Hampton Inn Huntington / Barboursville, responded to this review

Thank you for taking the time to provide us with feedback on your recent stay. We are delighted you were comfortable during your stay and enjoyed great service, a great night's sleep and great service. Thank you for taking the time to alert us to the issue you experienced with the air conditioning in your guest room so that our... More 

Spartanburg, South Carolina
Level Contributor
336 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
3 of 5 stars Reviewed 1 week ago

I spent one night here on a business trip and overall I was not impressed. The hotel has some age on it and it shows. My room had a weird smell and floors felt greasy. My ac unit would not go below 68. The room was clean looking but didn't fell clean. The best part was the bed. It was... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Hampton Inn Huntington / Barboursville, responded to this review

Please accept our sincere apologies for your disappointing experience. While I am pleased to hear that you were comfortable and enjoyed a good night's sleep, I am disappointed to hear that your guest room did not meet your expectations or our own high standards for cleanliness. I sincerely hope that you will reconsider staying with us in the future as... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Outside looks nothing like inside was a little Leary but was exhausted but recent flooding had rooms in Huntington high or sold out so I was thankful outside looked a Tad outdated compared to the Columbus oh,and Atlanta properties that I've stayed in but no biggie. Overnight attendant very alert very warming had me checked in in less than 2minutes... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Hampton Inn Huntington / Barboursville, responded to this review

Thank you for being our guests and for your 5-star review of your recent stay. We are delighted to hear that your stay exceeded your expectations and we hope to have the opportunity to be of service to you again soon. More 

Fredericksburg, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed 1 night here. The hotel was clean and well located for our needs. Breakfast was very good. Plenty of restaurants and services nearby. The staff was friendly and knowledgable of locations to eat and shop. The only negative was that there is no pool inside. It was raining and we could not use the outdoor pool.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Hampton Inn Huntington / Barboursville, responded to this review

Thank you for being our guest and for your 5-star review of your recent stay at Hampton Inn Huntington/Barboursville. We are pleased that you enjoyed our convenient location and we truly appreciate your kind comments on our delicious breakfast and friendly staff. We hope that you will have the opportunity to enjoy our pool on your next visit. Thank you... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

Green mold on furnuture, AC not working, toilet leaking, tile slippery, no BR exhaust fan. For the price, worst we have ever experienced! Little to choose from for breakfast. Premade frozen eggs. Receptionist friendly.

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Hampton Inn Huntington / Barboursville, responded to this review

While it is disheartening to have failed to meet your expectations, we appreciate the opportunity to express our sincere apologies for your disappointing stay. We want all our guests to have a great stay and we are sorry that this was not your experience. We take all guest feedback very seriously and we were grateful that you took the time... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We enjoyed our visit and in most areas the hotel was great, the variety at the breakfast bar was excellent, nuts, raisins, and fruit (pineapple, strawberries, raspberries, bananas, apples, and oranges). Sufficient seating and an attentive staff person. Room was large and very comfortable, bathroom was good and the tub drained properly. Unfortunately one of the two queen beds was... More 

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at Hampton Inn Huntington / Barboursville, responded to this review

Thank you for taking the time to provide us with feedback on your stay. By letting us know what you enjoyed about your stay and what we can do to improve, you are helping us to ensure a positive experience for future guests. Please accept our sincere apologies again for your experience with the mattress. We have high standards for... More 

Cazy, West Virginia, United States
Level Contributor
76 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel while we were in the area for medical treatment. Upon checking in, we entered the room to find the floors dirty. How do you miss an apple stem? The staff was unfriendly. We would not stay here again.

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Hampton Inn Huntington / Barboursville, responded to this review

Please accept our sincere apologies for your disappointing stay. We have high standards for the cleanliness of our hotel and guest rooms and I can assure your feedback has been addressed internally as well as having been escalated to our corporate team. We hope to have the opportunity to exceed your expectations in the future. More 

WV
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We had spent the week at another hotel in Beckley, WV but had to travel to Huntington for a wedding. Because of the reviews for this property we decided to stay here, hoping for a great room as it was our anniversary. We were very disappointed. The room was clean and nicely decorated but there were so many other problems... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Hampton Inn Huntington / Barboursville, responded to this review

I am sorry to hear we were not able to provide you with a great experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about the loud A/C unit in your room. Your comments will help us to correct these issues. I'm also sorry that you received a poor level of service;... More 

Cornish, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Was there with my girls soccer team for USYS Region I Championships so every hotel with an hour distance was sold out and filled with soccer teams. I have been doing this for a long time and this hotel went above and beyond any other that my team has stayed at in terms of accommodating their needs and solving problems... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Hampton Inn Huntington / Barboursville, responded to this review

I knew I was going to thoroughly enjoy reading your review when I saw the title "most accommodating staff ever". Thank you so much for taking the time to post such a detailed review of your time with us. I was delighted to see that the hotel "went above and beyond" in accommodating team needs and problem resolution. We are... More 

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