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All 4 Barboursville hotels

Comfort Inn Barboursville

2.0 of 5 Hotel   |   249 Mall Rd, Barboursville, WV 25504
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Ranked #4 of 4 hotels in Barboursville
A recent review
3 of 5 stars Reviewed May 12, 2014
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59 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Top Contributor
312 reviews 312 reviews
150 hotel reviews
163 helpful votes 163 helpful votes
3 of 5 stars Reviewed May 12, 2014

Smaller room than I'm used to at other Comfort Inns, although well equipped. Flat screen with many stations, some HD. Most rooms do not have microwave/refrigerator. Mine did (3rd room I got), but fridge door is broken so hardly anything can be stored in door shelves. SLOW wifi, 4G on my iPad was faster. Please note we don't all check... More

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Kimberley, Australia
19 reviews 19 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 29, 2014 via mobile

Pulled in off the interstate, trusting that all Comfort Inns were offering a similar sort of service. Was greeted by people drinking and smoking at the front of the hotel. Things went downhill from there. Our fault, we didn't ask when we checked in, but, no fridge, no microwave in our room. Ho hum, went down to do a load... More

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TMIHospitality, Manager at Comfort Inn Barboursville, responded to this review

Dear KimberleyKids, Thank you for your review. I apologize that your stay did not meet your expectations. As a Comfort Inn, we have refrigerators and microwaves available in all of our suite style rooms. We do have a microwave in our lobby that is always available and our front desk staff will happily store any cold items in our refrigerators.... More

Travelers are raving about these Barboursville hotels

Chicago, Illinois
1 review
4 of 5 stars Reviewed March 31, 2014

After a very long day of travel, we arrived late in the evening. It was obvious that the front desk person was by herself with no other help. Even though the phone was ringing and other people were waiting to ask her questions, this young lady, whose name was Katie, was calm, very polite, and focused on making sure everyone... More

Was this review helpful? Yes
TMIHospitality, Manager at Comfort Inn Barboursville, responded to this review

Dear Oldfolkshavingfun, Thank you so much for your kind comments of the Comfort Inn Barboursville. I'm very glad that Catie made such a positive impression and I will pass that along to her. Please accept my apologies for the cleanliness of your room when you checked in. I will make sure that your concerns are noted and that it doesn't... More

Top Contributor
69 reviews 69 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 14, 2014

Right off the interstate. Front desk guy was super friendly and helpful. He was even willing to keep the hot tub open for us a little later since he knew we had a long travelling day. Pool and hot tub were nice. Located right next to IHOP and Pier 1, Mall too. Lots of places to eat very close to... More

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TMIHospitality, Manager at Comfort Inn Barboursville, responded to this review

Dear Mdmbfly, Thank you very much for choosing to stay with us. I'm glad that you enjoyed our amenities and the staff took such good care of you while you were here. We hope the next time you are in the area you will choose the Comfort Inn Barboursville again. Kind regards, Bryan F. General Manager More

Houston, Texas
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 14, 2014

I stayed here for 5 nights while my truck was being repaired. The hotel was completely full because all the water in the area was contaminated. Even with the hotel being full it was quiet, breakfast was well stocked and the staff was friendly and accommodating. The rooms are very clean. The bedding is decent quality and fits properly. Climate... More

Was this review helpful? Yes 1
TMIHospitality, Manager at Comfort Inn Barboursville, responded to this review

Dear Jen_H-72, Thank you very much for staying with us and for telling others about it. I'm sorry that your truck broke down, but we're glad that we were able to help. We hope that your next visit with us is just as enjoyable. Thanks, Bryan F. General Manager More

Philippi, West Virginia, United States
1 review
2 of 5 stars Reviewed November 18, 2013

I reserved my room 2 months ahead of time through Expedia. The itinerary showed it was a smoking room after confirming on the phone that I had booked a non-smoking room. It had to be non-smoking as 2 members of our party have asthma. Expedia confirmed that they had spoken to Comfort Inn and the rooms were definitely non-smoking. I... More

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TMIHospitality, Manager at Comfort Inn Barboursville, responded to this review

Dear Sherry H, Thank you for your review. Please accept my sincerest apology for the problems incurred at my hotel. I will be addressing your concerns with my front desk staff and Expedia to ensure a situation like this does not occur again. Also, I apologize for the inconvenience of our vending machines being removed during our renovation, but am... More

Lexington, North Carolina
2 reviews
2 of 5 stars Reviewed November 10, 2013

Beware Choice Hotels Bill in Lexington NC Comfort Inn in Barboursville WV bumped pet surcharge from $20 to $50 with no warning. $50 add-on to an $85 room seems excessive, but surprising long-term customers at check-in time seems egregious. They're remodeling with nice new stuff, and apparently forgoing hospitality. I'd prefer hospitality to new wall hangings.

Was this review helpful? Yes
TMIHospitality, Manager at Comfort Inn Barboursville, responded to this review

Dear Bill, Thank you for your valuable feedback. I'm terribly sorry that our new pet fee was not fully communicated to you prior to your stay. This was an oversight on our part, and I'm truly sorry for that. Because we do not seclude our pet friends to smoking only rooms, the cost of cleaning up after them has increased.... More

13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 23, 2013

We stayed here in October and were very pleased with the accommodations. There was remodeling going on down in the lobby area but didn't affect us. The staff were very helpful. The rooms were clean and the beds very comfortable. Breakfast in the morning was good with a variety of choices. They do allow dogs for $15 extra.

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Centereach, New York
14 reviews 14 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 18, 2013

We stayed here last year and it was very nice. The only draw back for us this time was the hotel was being renovated. I have to say the workers were very nice and did there best to keep the hotel clean. Other than that, it still is a great place to stay. Clean and tidy rooms and a great... More

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Challis, Idaho
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 8, 2013

The property is under-going renovation...which is needed. On the "upside" the room was clean, the bed was comfortable, the room lighting was good (in the bath, not so much), and the shower head was decent with good water pressure and hot water. On the "other side" the a/c was old and running on its last leg, the TV programing kept... More

Was this review helpful? Yes
TMIHospitality, Manager at Comfort Inn Barboursville, responded to this review

Dear KJA64, Thank you for leaving a review of the Comfort Inn Barboursville. Please accept my apologies that we did not exceed your expectations during your visit. We are excited to finish our renovation so that we can continue to offer an amazing experience for our guests. Please come back and see us when our renovation is complete, if not... More

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Additional Information about Comfort Inn Barboursville

Address: 249 Mall Rd, Barboursville, WV 25504
Phone Number:
Location: United States > West Virginia > Barboursville
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Barboursville 2*
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Also Known As:
Barboursville Comfort Inn

9 photos of this hotel

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Hotel & grounds (2)
Bathroom (1)
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Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
The Barboursville Comfort Inn® is ideally located off Interstate 64, behind the Huntington Mall. This Barboursville hotel is minutes from the Blenko Glass Company, Marshall University, Huntington Junior College and Camden Park. The Tri-State Airport / Milton J. Ferguson Field is 19 miles away. Guests of this hotel can enjoy full-service amenities, including free breakfast, free USA Today and free wireless high-speed Internet access. Guests will also enjoy the indoor heated pool and hot tub. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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