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BEST WESTERN Huntington Mall Inn

2.5 of 5 3441 US Route 60 East, Barboursville, WV 25504
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Certificate of Excellence 2014
BEST WESTERN Huntington Mall Inn
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BEST WESTERN Huntington Mall Inn
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166 reviews from our community

Traveler rating
    55
    63
    31
    11
    6
See reviews for
68
30
17
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Maryvillle, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is a wonderful hotel. It was very clean and the people who work there are friendly and helpful. The breakfast had a good variety of foods and everything was delicious. I would recommend this hotel to anyone passing through West Virginia.

Review collected in partnership with Best Western

Was this review helpful? Yes
DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

Thanks for the review, our number one goal is to provide our guests with a quality product and experience. It is great when a guests takes the time to let us know we did it well. Michael More 

Bridgewater, Virginia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family travels through the area a couple of times a year and we have stayed at the Best Western several times. We usually use a walk-in coupon which is readily accepted and we get a great rate.The rooms are comfortable and clean and staff is helpful and friendly. We stayed a few days ago and I forgot a pillow... More 

Was this review helpful? Yes
DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

Thank you for being a loyal returning guest! It was my pleasure to mail your pillow. Michael More 

Farmville, VA, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Have stayed 3 times now at this motel when visiting family in Huntington. This is very convenient to their location. Very good value overall with breakfast every bit as good as the Hampton Inn across the street. I always wear earplugs in motels and they are needed here as the AC and plumbing can be noisy. The exercise equipment was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

Thank you for being returning guest! - I am currently working in a plan to upgrade our fitness room. I hope we have it updated when you return. Michael More 

MT NEBO, United States
2 reviews
4 of 5 stars Reviewed November 20, 2014

I give this motel a good review for the price, recently updated, and the staff is friendly for the price its a great place to get some rest, convenient to a bar, and Outback restaurant not to mention a few more. plus the mall.

Review collected in partnership with Best Western

Was this review helpful? Yes
DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

Our goal is to provide a quality product and at a fair cost- THANK you for letting us know we succeed! Michael More 

Kingwood, United States
1 review
5 of 5 stars Reviewed November 17, 2014

Hi, just wanted to send you a thank you. We stayed at your hotel for the soccer tournament this past weekend. Your staff was very helpful and always smiling. The room was clean and the hot water was endless!! Breakfast was wonderful. The whole family had a wonderful time

Review collected in partnership with Best Western

Was this review helpful? Yes
DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

Thanks for staying with us, I look forward to having you back for the next tournament. Michael More 

Fairmont, West Virginia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 17, 2014

The dirt and the smells did it for us. First, we were booked into an occupied room. Then we were booked into a room that showed us how ridiculously long and inconvenient this building really is. Plus, no elevator, so you get to walk up the stairwell that hasn't been swept or vacuumed for a long time. The cleaning staff... More 

Was this review helpful? Yes
DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

I am very sorry that your stay was not a pleasurable experience, what can I do to make it up to you? Michael More 

Atlanta, United States
1 review
5 of 5 stars Reviewed November 9, 2014

The staff was very attentive to my needs and the entire staff spoke English as a first language not Hindu or Urdu. I have an injured back and requested a ground floor handicapped room and they accommodated me with no questions asked. The housekeeping staff was excellent as well. They get little credit and these gals were on the mark.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

Thanks for telling us about your stay, Michael More 

Indianapolis, IN
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 1, 2014

We walked in and the girl behind the counter was wearing pink camouflage.....really?!?! Seemed pretty unprofessional. Walls were absolutely paper thin. We could actually hear what the people next door were saying and when someone started up the hair dryer in the next room it sounded like it was in our bathroom. Room was clean and bed was comfortable. Went... More 

Was this review helpful? Yes
DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

Please accept my apology for the appearance of our staff, your stay coincided with our first cold snap and they were not prepared. I have taken care of the issue and it should not happen again. Michael More 

Morgantown, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 1, 2014

Very clean property. Great breakfast! Great location. The only drawback we encountered at this location was the fact that there is no elevator. All and all though, this was a great accommodation value. We would definitely stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

Hope you visit us again soon. Michael More 

Golden, Colorado
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 20, 2014

facility was OK. room was clean, though a better effort on vacuuming the carpet along the walls would have been appreciated. the staff servicing the room neglected to place shampoo and soap (desk staff provided items at request). an older location that has kept the rooms well. bed was comfortable. pet friendly and accepted my cat. parking is limited for... More 

Was this review helpful? Yes 1
DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

Thank you for the review - I have started checking the corners more frequently and the housekeeper are doing a better job getting vacuumed Michael. More 

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Additional Information about BEST WESTERN Huntington Mall Inn

Address: 3441 US Route 60 East, Barboursville, WV 25504
Phone Number:
Location: United States > West Virginia > Barboursville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Huntington Mall Inn 2.5*
Number of rooms: 127
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Also Known As:
Best Western Huntington Mall Hotel Barboursville
Best Western Barboursville
Barboursville Best Western

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