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BEST WESTERN Huntington Mall Inn

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3441 US Route 60 East, Barboursville, WV 25504
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BEST WESTERN Huntington Mall Inn
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BEST WESTERN Huntington Mall Inn
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175 reviews from our community

Traveler rating
    59
    65
    33
    12
    6
See reviews for
70
33
17
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Fairmont, West Virginia, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at this location as we were visiting Huntington for the ZZ Top concert. Everything was just as it should be with a VERY affordable price! The room was clean and very quiet. I'd read a review that they cater to business travelers. While there were a lot of CSX trucks in the parking lot, we didn't hear a... More 

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Charlottesville, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

have stayed at this hotel for along time on business, also pleasant and helpful staff, that make you feel at home. Great location to plenty of places to eat... Very close to the mall with movie theater, also there is a Planet fitness close by

Review collected in partnership with Best Western

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Toluca
Top Contributor
144 reviews 144 reviews
43 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We got there with our group and were given our room keys only to find that some of the rooms hadn't been cleaned at all. Dirty sheets, bathrooms, empty liquor bottles everywhere, fridge full of old food and condoms under the mattress. So, not good really.

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Morgantown, West Virginia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We went to Huntington yesterday to attend the State Gymnastics Meet. When we decided to go, this was the only motel that still had rooms available since there was also a volleyball tournament there.. Pros: The room was large and clean. There was a good variety for the breakfast with several hot choices and different protein choices besides the usual... More 

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DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

First I want to thank you for selecting our hotel and secondly to apologize for the noise from other guests preventing you from enjoying your experience. As you mentioned you were here during the Volleyball tournament and 80 percent of our guest were teenagers participating in the event. We inforce a 10PM “quite time” unfortunately, before that time they spent... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent service pleasant staff. Made us feel at home in West Virginia. The first room we were given had no microwave and when we informed them they gave us another one right away. The 2nd room had the microwave and the smell of stale cigarette smoke. We informed them at the desk and they offered us another room but we... More 

Review collected in partnership with Best Western

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DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

Thank you for your understanding when something went wrong - I delighted we were able to correct them to your satisfaction. Michael More 

Wingate, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was nice to get off the road in bad weather, and have a comfortable, warm place to rest and work for the night. It was easy to get to food, and supplies I needed. I would utilize this facility again.

Review collected in partnership with Best Western

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DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

Thank you for the review - I am very pleased we were able be of assistance to you during the storm. Michael More 

Willamsburg,wv
1 review
5 of 5 stars Reviewed 2 weeks ago

It a great value for your money, but there is no elevator. It was a nice breakfast room. The rooms are spacious and comfortable. The only downside is that it caters to working companies and sometimes they are noisy in the am.

Review collected in partnership with Best Western

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DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

Thank you for the top rating! Michael More 

Rochester, NY, United States
1 review
4 of 5 stars Reviewed February 20, 2015

The hotel is comfortable- the staff wonderful- excellent shower- could use some updating but easy to find off the interstate. The breakfast was nice- waffles, toast, cereal and yogurt I would stay again

Review collected in partnership with Best Western

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DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

Thank you for complimenting our staff, they work hard to meet the needs of our guests. I agree we need a few updates. Recently we have upgraded the guest bathrooms and replaced the public area carpeting. Our summer projects are to remodel the breakfast room and change the public area lighting to LED, providing better lighting and reducing our environmental... More 

Durham, North Carolina
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 11, 2015

Reserved a king room via the tripadvisor portal to Best Western. Performed as anticipated. Hotel had a heavy aroma of maple syrup with slight stale smoke. Odd for 10:30 PM when I checked in. Night manager was very helpful. Room was clean, linens fresh, bathroom had been renovated. Older carpet with a hole in it the size of a deck... More 

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DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

Thank you for telling me about the carpet, I'll have it repaired. Michael More 

Maryvillle, United States
1 review
5 of 5 stars Reviewed January 19, 2015

This is a wonderful hotel. It was very clean and the people who work there are friendly and helpful. The breakfast had a good variety of foods and everything was delicious. I would recommend this hotel to anyone passing through West Virginia.

Review collected in partnership with Best Western

Was this review helpful? Yes
DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

Thanks for the review, our number one goal is to provide our guests with a quality product and experience. It is great when a guests takes the time to let us know we did it well. Michael More 

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