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BEST WESTERN Huntington Mall Inn

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3441 US Route 60 East, Barboursville, WV 25504
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BEST WESTERN Huntington Mall Inn
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BEST WESTERN Huntington Mall Inn
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181 reviews from our community

Traveler rating
    62
    68
    33
    12
    6
See reviews for
71
34
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37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Martinsburg, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Not as updated in decor as some of the surrounding newer hotels but the rooms are nice and the price is great. In walking distance of nice local restaurants and Walmart, Planet fitness , additional restaurants and Mall for shopping only minutes away. My preferred choice during business travel.

Review collected in partnership with Best Western

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Madisonville, Kentucky
Top Contributor
66 reviews 66 reviews
36 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I booked this property through a third party site. The outside is unremarkable but the inside is somewhat updated. Room was large and comfortable and clean! Some of the furnishings are showing their age, but were clean! Mini fridge and microwave in room. I enjoyed the breakfast which had a couple of hot items as well as the usual cold... More 

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DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

I am pleased we exceeded you expectations! The winter was hard on our exterior and the wet spring has slowed is down getting it back into shape. We recently finished updating the guest room vanities and mirrors. Now we are working in the public area lighting and the breakfast room. Please let me know if you like the changes on... More 

Barbousville, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stay at this Best Western often. The price is reasonable and it is comfortable. The quality of air is important to me. I have stayed at a less expensive motel on occasion but I had trouble with the quality of air. The rooms are large and the beds are comfortable. Internet is important to me as well. Download speeds... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

That you for the review I am looking forward to your return. By chance did you try the new restaurant in our plaza - The Tortilla Factory? Michael More 

Oakton, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel is very near shopping, restaurants ( 3 right across the parking lot) the room was very comfortable and had the fridge and micro I needed. Beds very comfortable as were the pillows. Quiet at night. Breakfast was served in a pleasant room and there was variety- note: no fried eggs, but hard boiled were available. Service was good- i.e.,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

Thank you for the review, I very happy you enjoyed your stay. I will speak with our housekeeping department to make sure they are paying more attention to the stairway cleanliness, Michael More 

Newcomerstown, Ohio
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Went to the zz top concert in WV. Stayed at the Best Western. It was very clean, the staff was helpful and very friendly. one of the most friendly hotels I have been to and i stay at hotels for work alot. Was a great overall trip including the hotel stay!

Review collected in partnership with Best Western

Was this review helpful? Yes 2
DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

Thank you for staying with us! Michael More 

Peterborough, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Best Western was great all around. You can't beat the nightly cost that included a free breakfast. The staff was fabulous, rooms were very clean and the beds were comfy. I particularly liked that I could request a smoking room!

Was this review helpful? Yes 2
DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

Thank you for the review, please came back again soon Michael More 

Fairmont, West Virginia, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this location as we were visiting Huntington for the ZZ Top concert. Everything was just as it should be with a VERY affordable price! The room was clean and very quiet. I'd read a review that they cater to business travelers. While there were a lot of CSX trucks in the parking lot, we didn't hear a... More 

Was this review helpful? Yes 2
DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

Thank for selecting our hotel - Hope to have you as a guest again soon, Michael More 

Charlottesville, Virginia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

have stayed at this hotel for along time on business, also pleasant and helpful staff, that make you feel at home. Great location to plenty of places to eat... Very close to the mall with movie theater, also there is a Planet fitness close by

Review collected in partnership with Best Western

Was this review helpful? Yes 2
DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

Thank you for a GREAT review! Michael More 

Toluca
Top Contributor
147 reviews 147 reviews
46 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We got there with our group and were given our room keys only to find that some of the rooms hadn't been cleaned at all. Dirty sheets, bathrooms, empty liquor bottles everywhere, fridge full of old food and condoms under the mattress. So, not good really.

Was this review helpful? Yes 2
DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

Please accept my apology for our Guest Service Representative giving you all the group keys when some of them had not been serviced. I will make sure that they do not allow keys for groups to be distributed until verifying all the rooms are guest ready. Michael More 

Morgantown, West Virginia
Contributor
12 reviews 12 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We went to Huntington yesterday to attend the State Gymnastics Meet. When we decided to go, this was the only motel that still had rooms available since there was also a volleyball tournament there.. Pros: The room was large and clean. There was a good variety for the breakfast with several hot choices and different protein choices besides the usual... More 

Was this review helpful? Yes 3
DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

First I want to thank you for selecting our hotel and secondly to apologize for the noise from other guests preventing you from enjoying your experience. As you mentioned you were here during the Volleyball tournament and 80 percent of our guest were teenagers participating in the event. We inforce a 10PM “quite time” unfortunately, before that time they spent... More 

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