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BEST WESTERN Huntington Mall Inn

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3441 US Route 60 East, Barboursville, WV 25504
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BEST WESTERN Huntington Mall Inn
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BEST WESTERN Huntington Mall Inn
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    213 Reviews from our TripAdvisor Community

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    Traveler rating
      72
      82
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (27)
    Date | Rating
    • Dutch first
    • English first
    • Any
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    • All months
      (213)
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      (47)
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      (83)
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      (17)
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    Fort Knox, KY
    Level Contributor
    11 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    4 of 5 stars Reviewed yesterday NEW

    They provided great service and easy check in and out. I was surprised by the size of the hotel with several entry doors. I think it has the most rooms in the area. This hotel has easy access to I-64 and very close to the Huntington Mall for many dining choices. The complementary breakfast was very good including cereal, toast,... More 

    Was this review helpful? Yes
    Minooka, IL, United States
    1 review
    3 of 5 stars Reviewed yesterday NEW

    The paper I was given at check-in said the pool closed at 9 PM. I realized my room faced the pool and thought it would be ok as far as noise from the pool area. When the noise continued after 9 PM, I placed a call to the front desk requesting them to ask the people at the pool to... More 

    Review collected in partnership with Best Western

    Was this review helpful? Yes
    Kirtland, Ohio
    1 review
    4 of 5 stars Reviewed yesterday NEW

    This hotel was very nice, clean and accommodating. I had a reservation with confirmation number, but when I arrived they could not find me in the system. The employee was very diligent to help, and gave us a room at the same price we booked. To walk to some of the restaurants and convenience stores, there are no sidewalks, so... More 

    Review collected in partnership with Best Western

    Was this review helpful? Yes
    Creal Springs, Illinois
    Level Contributor
    2 reviews
    3 of 5 stars Reviewed 5 days ago NEW

    Our room was a good value for the money. The staff was friendly and very helpful. The only downside was that we noticed a very strong "sewer-like" odor coming from the bathroom during our stay......the use of an air fresher did not help. We resorted to keeping the door closed so as to sleep at night.

    Was this review helpful? Yes
    DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

    I am very sorry your had this experience at our hotel, please email me your room number/name to allow me to correct the problem. Michael More 

    Saint Augustine, Florida
    Level Contributor
    3 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    3 of 5 stars Reviewed 1 week ago

    this hotel seems to be in need of some updating, the front dest staff were very friendly and helpful, and the housekeeping staff were also willing to help and very friendly....the hotel was very noisey, due to dogs barking and a young girls baseball team, in spite of the front desk trying to quiet them down....we were on the first... More 

    Review collected in partnership with Best Western

    Was this review helpful? Yes
    DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

    Than k you for staying with us, I am sorry that the softball team inferred with your ability to relax during your stay. Michael More 

    Rock Island, Illinois
    Level Contributor
    28 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 14 helpful votes
    4 of 5 stars Reviewed 1 week ago

    This BW is convenient right off I-64 though the address and gps doesn't agree about location. The rooms are clean without that smell of deodorizer trying to cover something. We have had a small dog with us twice--$15 extra, but worth it. We found internet specials for a room rate of $62 before taxes and dog. Convenient to a number... More 

    Was this review helpful? Yes
    DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

    Thank you (and your pet) for being a returning guest! The next time you are in the area try the Tortilla Factory that is in our plaza - I have enjoyed several excellent meals there. Michael More 

    Toledo, United States
    1 review
    1 of 5 stars Reviewed 1 week ago

    The room was not very clean: the bathroom had something splattered on the wall, there was a part of the carpet along the wall that was falling off, it smelled musty/smoky, the fan on the AC rattled, and the fridge was very loud (I ended up unplugging it). Also-the teenagers at the checkin/checkout desk were rude and didn't know how... More 

    Review collected in partnership with Best Western

    Was this review helpful? Yes
    DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

    Please accept my apology for not meet your expectations during your stay. I was able to determine the room you stayed in by the Best Western survey you completed and will made sure the issues you encountered are corrected. The young ladies that work our desk usually get excellent reviews, I am very sorry that they do not provide you... More 

    2 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed 2 weeks ago

    The experience was great. The family totally enjoyed this hotel and the location was perfect for us. The rooms were clean and very nice. The breakfast was very good and the staff worked hard to make sure there was always plenty for everybody and that the breakfast area was kept very clean and presentable. I had some minor problems with... More 

    Review collected in partnership with Best Western

    Was this review helpful? Yes
    DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

    Thank you for the great review! Michael More 

    Oakhurst, California
    Level Contributor
    22 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 7 helpful votes
    5 of 5 stars Reviewed 3 weeks ago

    Not every day you find a hotel like a Best Western in a shopping mall. A short walk to your restaurant, or I should say a choice of restaurants, in walking distance. The parking was a bit confusing. Even had an Urgent Care, which I appreciated as my legs were in need of some meds.

    Review collected in partnership with Best Western

    Was this review helpful? Yes
    DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

    Thank you for the review - I very happy you were able to get the meds you needed without a problem. Michael More 

    Panama City
    Level Contributor
    19 reviews
    18 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    This place had a very friendly staff. The room was clean and a very quiet room and great locale. This establishment is within walking distance to nice dining and a short distance to interstate 64 and a large shopping area. Free parking, wifi and breakfast in a comfortable setting --a good value.

    Was this review helpful? Yes
    DMS5800, General Manager at BEST WESTERN Huntington Mall Inn, responded to this review

    Thank you for the review and mentioning your great location! Michael More 

    Questions? Get answers from hotel staff and past guests. Ask a question

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    Hotel & grounds (14)
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