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Holiday Inn Yakima

#4 of 24 Hotels in Yakima
Certificate of Excellence
3.0 of 5
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802 East Yakima Avenue, Yakima, WA 98901
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Holiday Inn Yakima
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Ranked #4 of 24 Hotels in Yakima
Certificate of Excellence
A recent review
5 of 5 stars reviewed today
Finalsan Seattle
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109 Reviews from our TripAdvisor Community

Traveler rating
    49
    43
    10
    4
    3
See reviews for
24
27
5
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Seattle
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed today NEW

I stayed here recently for a work conference. I coordinated all five of the room reservations for my work group and we had a few changes and requests from February until the conference in May and the hotel staff were unfailingly patient, helpful, and friendly every time I contacted them and they even let me check in a few minutes... More 

Was this review helpful? Yes 1
Auburn, Washington
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We moved to this hotel after a disappointing first night in another hotel. We asked for a regular king room and were very pleasantly surprised to find it had both a desk AND a sofa...more like the suite that we were expecting the first night. Everything was very comfortable, clean and perfect. The staff was helpful and cheerful.

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AliciaDOS, Director of Sales at Holiday Inn Yakima, responded to this review

Dear Julie L, Thank you so much for this awesome review! We are very happy that we were able to turn your visit around while you were in our beautiful Yakima Valley Wine Country! We are glad that you enjoyed your stay with us and hopefully you got to enjoy dinner in our 8th Street Bistro. They have a great... More 

Portland, Oregon
Top Contributor
69 reviews 69 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Upon entering, lobby is inviting, a warm friendly lounge, and front desk employees are top notch! The beds are very comfortable and above average. The rooms are clean and updated. There are wonderful restaurants with a few short blocks, and Parking is secure.

Was this review helpful? Yes 1
AliciaDOS, Director of Sales at Holiday Inn Yakima, responded to this review

Dear Alana Y, Thank you very much for your great review of our hotel! It means a lot to us when our guests leave feedback on Trip Advisor! I am glad that you enjoyed your stay with us while you were travelling on business recently. Thank you as well for your comment about our welcoming lobby area and top notch... More 

Senior Contributor
24 reviews 24 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 25, 2015

Good downtown location... very nice staff... good guest rooms... good meeting rooms... very good food. Wi-Fi in guest rooms is a little slow (it is throttled-down), but speed in meeting rooms is good. In regards to meetings... this is a great place to hold a small meeting (e.g., up to about 30-40 attendees) If they had more meeting space... I'd... More 

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AliciaDOS, Director of Sales at Holiday Inn Yakima, responded to this review

Dear RoadGuyVTX, Thank you for the nice review of our hotel and meeting space! I will pass along your comment about our current wifi speed in the guest rooms. I am glad to say that we have a huge upgrade coming to all of our wifi systems in the near future. We will have different levels available for the guest... More 

memphis
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2015

I came here after a third party booking service botched up my reservation at another property. Despite attempts to resolve the issue, I came here, and was well taken care of. I vented about my day during checking in and was told to leave it to the staff here and relax. I was here for business, had a few special... More 

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AliciaDOS, Director of Sales at Holiday Inn Yakima, responded to this review

Dear CreativeTravelerG, We appreciate your review and are happy that we were able to help you get checked in and have a great stay with us. We totally understand your frustrations about dealing with that third party reservation and were happy that our front desk agent was able to help! Your comment has already been passed along to our management... More 

1 review
4 of 5 stars Reviewed April 23, 2015

Nice and comfortable place,very friendly and helpful staff. Nice clean rooms , Came down here on business would definitely stayed here again. I would recommend this hotel to anyone. The gated parking is a plus . Excellent customer service.

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AliciaDOS, Director of Sales at Holiday Inn Yakima, responded to this review

Dear Fabian P, Thank you so much for sharing your recent experience with us and our future guests! We definitely appreciate the kudos and will share with our team. I am happy to hear that you enjoyed your recent stay with us on business and would give out a recommendation. Word of mouth and reviews on sites like this one... More 

Vancouver, Washington
1 review
5 of 5 stars Reviewed April 19, 2015

I NEVER write reviews, but wanted to give kudos where due...David & Kim, both at the front desk at check-in and check-out respectively, were FANTASTIC. Friendly and just a pleasure to deal with (which, as we all know, can be hard to find nowadays). The hotel itself - I rate it 5 stars. Clean, quiet, and very nice. I have... More 

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AliciaDOS, Director of Sales at Holiday Inn Yakima, responded to this review

Hello R M! Thank you so much for this outstanding review of our hotel and our staff, David and Kim. They are an essential part of our front desk team and I am so happy that you gave them a shout out on Trip Advisor. I will absolutely share with with their manager! I am happy that you enjoyed your... More 

Strongsville, Ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 31, 2015

I wish I could say I’ve stayed at this hotel, but my experience with this hotel is unique. I called to request that a bottle of wine be sent to my mom’s room and was met with the most accommodating staff. Not only did they go out of their way to help my make this happen, but it turns out... More 

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AliciaDOSHolidayInn, Director of Sales at Holiday Inn Yakima, responded to this review

Thank you so much for writing about your experience with us and the Holiday Inn Express on Trip Advisor. We really appreciate the kudos and kudos should also be directed to you! Not very many people go out of their way to brighten someone's day from halfway across the country. What you did for your mom was wonderful and I... More 

Spokane, Washington
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2015

I stay at the Holiday Inn in Yakima on an almost biweekly basis. The staff there is very accommodating and the rooms are very comfortable and clean. I love the fact the parking lot has gated access. The 8th Bistro staff is wonderful and they have a great happy hour and small plate menu. Monica is awesome! She always remembers... More 

Was this review helpful? Yes 1
AliciaDOSHolidayInn, Director of Sales at Holiday Inn Yakima, responded to this review

Dear MedRep, Thank you so much for writing a review of our property! We love having you as a guest of our hotel and certainly appreciate your loyalty! I will let Monica know that you mentioned her on Trip Advisor. Thank you for sharing your experiences with our future guests. We appreciate you taking time to write a review! We... More 

Kingman, Arizona
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 13, 2015

This hotel was on our way to our winter vacation. We had traveled all day long and were happy to arrive in this very convenient location. The staff was great and the room was comfortable and clean! No complaints about anything!

Was this review helpful? Yes 1
AliciaDOS, Director of Sales at Holiday Inn Yakima, responded to this review

Dear DesertTraveler2014, We want to say thank you very much for sharing your great review with us and our future guests! We are so happy that you were wowed by our staff and property. We hope that you are enjoying some warm sunshine now and hope to see you again next time you are passing through. Thank you again -... More 

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