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All 24 Yakima hotels

Holiday Inn Yakima

3.0 of 5 Hotel   |   802 East Yakima Avenue, Yakima, WA 98901
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81%
Ranked #6 of 24 hotels in Yakima
A recent review
5 of 5 stars reviewed 4 days ago
happyjtravels17 Washington State
  • Reviews (80)
  • Photos (38)
  • Amenities
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  • Room tips (13)
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80 people have reviewed this hotel

Traveler rating
    39
    25
    10
    4
    2
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20
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26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
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English first
Washington State
Top Contributor
82 reviews 82 reviews
81 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We really enjoyed our stay at the Holiday Inn in Yakima! The staff was always awesome, especially Jessica and Kat- best customer service I have ever gotten at a hotel and we travel a ton! The parking is very secure and the hotel lobby is very nice. Made for a great entrance and first impression. The rooms were good size... More

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Bothell, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great Hotel. Parking worked out well. Staff friendly. Housecleaning staff oddly forgot to clean the room. We didn't make any special requests for the staff to not change over the room. Management apologized and offered a restaurant voucher. Perfect hotel for convention center, across the street or if your family staying in town for a few days.

Was this review helpful? Yes 1
AliciaDOSHolidayInn, Director of Sales at Holiday Inn Yakima, responded to this review

Hello Moore_BJ, Thank you for taking the time to write a review of our hotel. We sincerely appreciate your time to do so. I want to apologize on behalf of our management staff about the fact that your room was not serviced during your stay. It is something that our housekeeping management has looked in to. I am glad to... More

Issaquah, Washington
Top Contributor
108 reviews 108 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed May 25, 2014

Hotel looks only a couple of years old. Rooms are good size and we'll appointed. Indoor pool is on the small size but it works. Patio just off of it allows for parents to enjoy the weather outdoors while kids swim inside. Secured parking is a plus. Don't think you could find a better spot in Yakima.

Was this review helpful? Yes 1
AliciaDOS, Director of Sales at Holiday Inn Yakima, responded to this review

Hello Contenders, Thank you for your response! We are happy that your enjoyed a wonderful weekend in sunny Yakima with your family. You are correct that we are new. Our hotel was built in 2009 and is the newest full service hotel in Yakima. We hope to see you again this summer. We appreciate you taking the time to review... More

Missoula, Montana
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2014

The hotel is easily accessible from the freeway; the parking is completely safe and the gate to the parking beside the hotel unlocks using your hotel key card. We found the staff extraordinarily friendly and helpful. The hotel and the rooms are immaculate and the beds were comfortable. The front desk makes you feel a little spoiled by offering free... More

Was this review helpful? Yes 1
AliciaDOS, Director of Sales at Holiday Inn Yakima, responded to this review

Hello Cztheda! Thank you so much for your kind words! I am happy that we are your place of choice on your way to the coast. We take pride in the people that we hire. We all work as a team to keep our hotel running smoothly and to provide exceptional customer service. We will see you next time! Safe... More

Wenatchee, Washington
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 6, 2014

This was a great hotel. I was there for a meeting and the hotel was wonderful. The indoor pool and hot tub are open 24 hours, the room was clean. The restaurant served a great breakfast. I would definitely return and bring my kids.

Was this review helpful? Yes 1
BrittDOS, Director of Sales at Holiday Inn Yakima, responded to this review

Hello Jill L, Thank you for taking your time to give us a wonderful review! We are so happy that you enjoyed your stay with us and would love for you to bring your family to visit Yakima! We are looking forward to seeing you next time. More

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 15, 2014

Checked in and quoted 154 for a king, asked about a suite option and was suggested a two bed queen suite for 189. Upon entering the room it was a standard two bed room. Called down and asked and was told yeah we don't have suites. That's our best room. Too tired to worry about it. Spent the night listening... More

Was this review helpful? Yes 2
BrittDOS, Director of Sales at Holiday Inn Yakima, responded to this review

Dear Winedogs3, Thank you so much for taking the time to review our property. We truly appreciate the chance to take your feedback and use it as a training tool for our staff. I apologize that you do not feel you received the value you paid for. We train our front desk agents to never let the guest leave upset.... More

Cheltenham, United Kingdom
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 3, 2014

A relatively comfortable hotel, with not much more to say about it than that really. No problems as such, but the one thing not so good was breakfast. How many hotels these days are table service rather than a buffet? Limited choice of cereals, and unless you remember to ask for: marmalade you get jam; skimmed milk you get full... More

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IHGCare, Guest Relations Manager at Holiday Inn Yakima, responded to this review

Dear JohnHerring, Thank you for staying with us and taking the time to provide feedback. It was great to read you had a comfortable stay with us. We are constantly striving to provide our guests with the highest level of service that they have come to expect from our hotel. I apologize the quality of breakfast that was served did... More

Vancouver, Canada
Top Contributor
111 reviews 111 reviews
60 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed January 23, 2014

Actual rating = 3.5 We wondered why the parking lot at the Holiday Inn was secure. After reading a prior review that mentions a crime problem in Yakima, I guess we now know. Still, crime a problem in Yakima, maybe we will skip that town next time. Anyway, the Holiday Inn is quite new and very clean. A nice place... More

Was this review helpful? Yes 1
BrittDOS, Director of Sales at Holiday Inn Yakima, responded to this review

Dear protravel1, Thank you so much for your review of our hotel. I'm so disappointed we were not able to wow you. Your post states you stayed in March 2013 and I'm pleased to inform you we've made many really good changes in both the front desk and restaurant since than. The sole purpose of the gated parking was and... More

Seattle, Washington
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 5, 2013

Have stayed here twice for business. Although I did not use it, I understand it is close to a walking/jogging path. Fenced parking in the back. Keurig coffee cups in room. It is not the Ritz Carlton, but I would stay here again. As others have mentioned, breakfast not automatically included (and I did not get a voucher through my... More

Was this review helpful? Yes
BrittDOS, Director of Sales at Holiday Inn Yakima, responded to this review

Dear golfdc, Thank you so much for taking time out of your day to review our property!! I am so glad to hear you enjoyed your stay and would return!! We are indeed close to a paved walking/running/biking trail that follows the Yakima River. I hope to see you back next time your travels bring you through Yakima!! Thank you! More

Olympia, Washington
Top Contributor
60 reviews 60 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed November 22, 2013

At one time, this was my favorite hotel to stay in while on business to Yakima. It is a newer facility that offers nice rooms, very comfortable beds and a gated parking lot. I appreciated that additional security feature. I recently stayed in this hotel for three nights and the experience was far diminished from what I had experienced before.... More

Was this review helpful? Yes 2
BrittDOS, Director of Sales at Holiday Inn Yakima, responded to this review

Dear KeenWalker0625, Thank you so much for taking the time to review our hotel. We truly appreciate the feedback and use it to grow as a hotel. I first want to thank you for your kind words about your room. We strive to provide safe, clean, and relaxing experience. I apologize your experience at check in was not to your... More

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Additional Information about Holiday Inn Yakima

Address: 802 East Yakima Avenue, Yakima, WA 98901
Phone Number:
Location: United States > Washington > Yakima
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Yakima 3*
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Also Known As:
Holiday Inn Yakima Hotel Yakima

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#7 Business Hotel in Yakima
Hotel Class
Number of rooms
114

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