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Holiday Inn Yakima

#5 of 24 Hotels in Yakima
Certificate of Excellence
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802 East Yakima Avenue, Yakima, WA 98901
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Holiday Inn Yakima
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Holiday Inn Yakima
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116 Reviews from our TripAdvisor Community

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Traveler rating
    52
    46
    11
    4
    3
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25
27
5
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (116)
  • Mar-May only
    (23)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (12)
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Tacoma, Washington
1 review
5 of 5 stars Reviewed 3 weeks ago

Had a great stay! Employees very customer oriented. Room are well appointed. Very comfortable stay. This was my second stay at this hotel and both of them were excellent. Will gladly stay again given the opportunity.

Was this review helpful? Yes
AliciaDOS, Director of Sales at Holiday Inn Yakima, responded to this review

Dear 618Linda, Thank you very much for your comment about your last two stays with us! Our team is very committed to making sure that our guests enjoy their stay with us. The little details from the mattress and room decor to the service you receive at breakfast - it all is so important! We appreciate the kudos on Trip... More 

Seattle, Washington
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was very impressed with this holiday inn. Clean, new and nice soft beds. While I was there they experienced a power outage and immediately the staff offered us water and after the restaurant closed they went to the next town and bought pizza. Absolutely wonderful customer experience!

Was this review helpful? Yes
AliciaDOS, Director of Sales at Holiday Inn Yakima, responded to this review

Dear Annietip, Thank you so much for the great review and kudos for your stay when we experienced the city-wide power outage! We are happy that it only lasted a few hours with such hot temperatures! We know that most of our guests are definitely not used to 100+ and we were trying the best we could to keep everyone... More 

Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean hotel, good restaurant and very friendly and helpful staff. The hotel is centrally located in a safe downtown area. The morning breakfast is actually good. There are a number of lodging options in Yakima, many of them bad, you really can't go wrong here.

Was this review helpful? Yes
AliciaDOS, Director of Sales at Holiday Inn Yakima, responded to this review

Dear Mark Christopher, Thank you so much for the great review of our hotel! We are very happy that you enjoyed your stay here - especially breakfast! Our executive chef takes alot of pride in what he does and after all, breakfast is the most important meal of the day! We find that so many of our guests enjoy our... More 

Yakima, Washington
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our first experience with Holiday Inn in Yakima (NOT Holiday Inn Express) was a reservation for six for Mother's Day Brunch, advertised as reservations needed and limited availability, at somewhere around $35. per person. Reservations were made for 12:00 noon, and we arrived ten minutes before to give the hostess plenty of time to accommodate. We were told it would... More 

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AliciaDOS, Director of Sales at Holiday Inn Yakima, responded to this review

Dear Mike G, Thank you so much for sharing your experience, both good and bad with us! As I'm sure Chef Jose has said, I am very sorry for the experience that you had during the Mothers Day Buffet. It is very atypical to have so much chaos during one of the buffets. I am very glad however, that you... More 

Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 17, 2015

The front desk mixed up the rooms i had with the coworkers initially but fixed it the next day. The rooms are nice sized. It's odd however you need your key card to activate the lights in the room which i dont see much point to it. It's located within walking distance to downtown yakima and all it has.

Was this review helpful? Yes
AliciaDOS, Director of Sales at Holiday Inn Yakima, responded to this review

Dear Lindsey, Thank you so much for the nice review of our hotel! We apologize on that mix up but are happy that we got everything taken care of for you. We appreciate that you have taken your time to write a review of your stay. It is truly very important to us that our guests share their real experiences... More 

North Idaho
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 11, 2015

This hotel is easy to get to in downtown Yakima. It is walking distance from lots of restaurants and businesses in the updated downtown area. The lot is gated which is nice for security. The hotel looks great on the outside, and even better on the inside! The staff are very friendly and helpful. The restaurant has a great selection... More 

Was this review helpful? Yes
AliciaDOS, Director of Sales at Holiday Inn Yakima, responded to this review

Dear Brad H, Thank you so much for writing a review of Holiday Inn Downtown Yakima! We appreciate your great review of the hotel and our restaurant. Chef Jose works hard with his staff to ensure that they are always serving quality food with quality, fresh ingredients. We are definitely not your average hotel restaurant! We appreciate the kudos and... More 

Seattle, Washington
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 7, 2015

I stayed here recently in early May for a conference and the front desk staff was just terrific. Kim, Monica, and Alisha at the front desk were all wonderful. They helped my husband and I to find local tennis courts to play on and directed us to the best places to eat. They made my stay at the conference so... More 

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AliciaDOS, Manager at Holiday Inn Yakima, responded to this review

Dear Lee, Thank you so much for sharing your experience with us! I remember talking to you and certainly appreciate you giving us a great shoutout on Trip Advisor! We are always happy to share our local knowledge to make our guests' stays better. I am happy that you enjoyed your stay with us during the AWC Conference. Hopefully we... More 

Seattle
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed June 3, 2015

I stayed here recently for a work conference. I coordinated all five of the room reservations for my work group and we had a few changes and requests from February until the conference in May and the hotel staff were unfailingly patient, helpful, and friendly every time I contacted them and they even let me check in a few minutes... More 

Was this review helpful? Yes 1
AliciaDOS, Director of Sales at Holiday Inn Yakima, responded to this review

Dear Finalsan, We want to send a very sincere thank you to you for writing this great review! We are always happy to help coordinate reservations for multiple stays. That's what we do - and are happy to do it. We are glad to hear that you enjoyed your stay with us and that your room perfectly fitted your needs... More 

Auburn, Washington
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 18, 2015

We moved to this hotel after a disappointing first night in another hotel. We asked for a regular king room and were very pleasantly surprised to find it had both a desk AND a sofa...more like the suite that we were expecting the first night. Everything was very comfortable, clean and perfect. The staff was helpful and cheerful.

Was this review helpful? Yes 1
AliciaDOS, Director of Sales at Holiday Inn Yakima, responded to this review

Dear Julie L, Thank you so much for this awesome review! We are very happy that we were able to turn your visit around while you were in our beautiful Yakima Valley Wine Country! We are glad that you enjoyed your stay with us and hopefully you got to enjoy dinner in our 8th Street Bistro. They have a great... More 

Portland, Oregon
Level Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 2, 2015

Upon entering, lobby is inviting, a warm friendly lounge, and front desk employees are top notch! The beds are very comfortable and above average. The rooms are clean and updated. There are wonderful restaurants with a few short blocks, and Parking is secure.

Was this review helpful? Yes 1
AliciaDOS, Director of Sales at Holiday Inn Yakima, responded to this review

Dear Alana Y, Thank you very much for your great review of our hotel! It means a lot to us when our guests leave feedback on Trip Advisor! I am glad that you enjoyed your stay with us while you were travelling on business recently. Thank you as well for your comment about our welcoming lobby area and top notch... More 

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