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Comfort Suites

2.5 of 5
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3702 Fruitvale Blvd., Yakima, WA 98902
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Ranked #11 of 24 Hotels in Yakima
A recent review
3 of 5 stars reviewed 4 weeks ago
Cawater Newberg, OR
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128 reviews from our community

Traveler rating
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37
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36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newberg, OR
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This place is quite dated and dowdy. Needs a redo. But the main issue for us was the inadequate handicapped room. It had a bathtub (!!!) not a walk or roll-in shower, there was not enough room to get a wheelchair around in the room etc. Only good thing is that it connected to another room where my father-in-law's caregiver... More 

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cjaysus, General Manager at Comfort Suites, responded to this review

Thank you for your review. Your information is helpful. We did have your guest in a room with roll shower but it did not have connecting doors. You wanted connecting door instead of roll in shower. So i explained the difference to you. You and your guest went up to the rooms if it did not work for you we... More 

Seattle, WA
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed December 17, 2014

Looking for a hotel close to family. Very worn out and felt dirty. The water in the hot tub was so cloudy it couldn't have been safe. Breakfast was just ok but the best part was checking out and going home to take a shower. Wouldn't stay here again.

Was this review helpful? Yes 1
cjaysus, Manager at Comfort Suites, responded to this review

Thank you for your review. Connie More 

Olympia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 17, 2014

Just a regular good hotel. Close to the freeway. Pool was open 24 hours but we didn't use it. The only think I found really disappointing was that breakfast only went until 9 which seems too early for a Saturday morning. It was very crowded still at 8:45. Also, I don't think their sausage gravy was up to food serving... More 

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cjaysus, Manager at Comfort Suites, responded to this review

Your on line review is much appreciated. And thank you for your stay. We value all guest reviews and find ways to make our guest stay enjoyable. Connie More 

Cape Cod
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed November 10, 2014

We stayed at this Comfort Suites after having a last minute change of plans. We booked late so are assuming that is why we were given a handicap accessible room, which we did not need or request. Our particular room seemed a bit tired and worn although clean enough with a comfortable bed. The breakfast was good with plenty of... More 

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cjaysus, Manager at Comfort Suites, responded to this review

Thank you for your review of your stay on Trip Advisor. We hope that we can serve you in your future stays in Yakima. Thank as well for staying with us. Connie More 

California
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 7, 2014

VERY well run property with ultra comfy beds (and my back is very, very picky). TONS of pillows - 5 on a king bed - some HARD and some SOFT so you can use whichever pillows work best for you. Right by freeway, so if that kind of thing bothers you, request a room facing away from freeway. Suite has... More 

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cjaysus, General Manager at Comfort Suites, responded to this review

Thank you for your review on Trip Advisor. More 

Olympia, Washington
2 reviews
1 of 5 stars Reviewed November 1, 2014

Checked in on business late October 2014. My room was smelly like cigarette smoke. My co-workers room was not. I thought I could handle it as I'm not typically a complainer but the next morning I had a horrible headache. When I mentioned it to the front desk, they just shrugged and said that ever since the fire, those rooms... More 

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cjaysus, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to write this review. Our guest’s comments and concerns are our biggest tools in helping us know how we might best serve our future guests. It is unfortunate that we were not able to meet your needs during your stay. I sincerely apologize for any inconvenience. We had our pest control company inspect the... More 

Sequim, WA
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 15, 2014

Had a great stay here over Columbus Day weekend. Room was comfy and clean. Everything worked. Staff was friendly and helpful. Breakfast was plentiful. On a main road, Fruitvale Blvd, so convenient to eateries, hwys, etc. We had a ground floor room, right by an exterior door, making it easy for us to bring our bikes in at night. Next... More 

Was this review helpful? Yes 1
cjaysus, General Manager at Comfort Suites, responded to this review

Great Place To Stay, Thank for your review on Trip Advisor our staff greatly appreciate knowing that they helped make your stay a nice while you visited Yakima.So nice to hear you enjoyed your stay and we are looking forward to serving you in the future. Connie More 

Seattle, Washington
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 13, 2014

Decided to stay somewhere other than downtown Yakima. It was a very pleasant experience. This has easy access to freeways, but has no freeway or downtown noise. Perks: excellent, patient staff; a good Mexican restaurant is a few steps away; pool/hot tub being open 24 hours instead of closing at 10pm; work desk and couch for reading; 6am breakfast start... More 

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cjaysus, General Manager at Comfort Suites, responded to this review

Quiet, easy access Frist off I would like to thank you for your stay at Comfort Suites in west end of Yakima. We appreciate you review on Trip Advisor. We are very happy that you found all your need at our hotel. We hope that we will be on your list to return to on your future vist. Connie More 

Atlanta, Georgia
Top Contributor
63 reviews 63 reviews
59 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 9, 2014

No automatic door. Luggage carts not stored by the entrance door making them difficult to find. Carpet in room had unattractive stains. Apart from that, room, bathroom, window, and hotel clean. Friendly staff.

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cjaysus, General Manager at Comfort Suites, responded to this review

Thank you for your stay.Thank you for your review on Trip Advisor. I want to apologize for the fittnes room being to warm. We will be addressing. The comfort of our guest is most important to all the staff. Thank You, Connie More 

North Houston, Texas
Top Contributor
63 reviews 63 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 3, 2014

This hotel is very convenient for travelers on Highway 12 through Yakima, with ready access from the freeway (though the return is a bit confusing - watch the signs carefully). The area is decidedly industrial, so no points for the scenery, but it was as quiet and secure and any Comfort Inn. The front desk clerk was very helpful with... More 

Was this review helpful? Yes
cjaysus, General Manager at Comfort Suites, responded to this review

Thank you for your review. We take all our guest comment seriously and will address the issue. Thank You Connie More 

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