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Holiday Inn Express Yakima

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1001 East A Street, Yakima, WA 98901
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Holiday Inn Express Yakima
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Holiday Inn Express Yakima
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96 reviews from our community

Traveler rating
    31
    36
    16
    8
    5
See reviews for
21
17
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33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Richland, Washington
Top Contributor
145 reviews 145 reviews
37 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed February 6, 2015

Stayed here in August 2014 for business. On arrival the front desk staff was on the phone and it took about 5 minutes for them to even acknowledge me standing there. After I was finally recognized, check-in was quick. I was not recognized as an IHG Rewards member but I was ready to be done with the front desk staff.... More 

Was this review helpful? Yes
Luis G, General Manager at Holiday Inn Express Yakima, responded to this review

Dear CougRN: Thank you so much for your very helpful review, I appreciate it very much. First, I'd like to apologize for the waiting and for not being acknowledge by my staff while waiting to check in. I assure you this was an isolated incident and we will continue to always provide with excellent service to all of our guests.... More 

Mukilteo, Washington
Top Contributor
54 reviews 54 reviews
5 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 4, 2015

A clean, reasonably priced, and usually available place to stay. Within walking distance to down town restaurants and plenty of parking. A good place to stay if you want to drive a half hour or so to the Yakima Casino. We have stayed here just about every time we go to Yakima.

Was this review helpful? Yes
Luis G, General Manager at Holiday Inn Express Yakima, responded to this review

Dear Royce F: I'd like to thank you for your feedback, thank you so much for your kind words and recommendation for our hotel, I am delighted you always had a great stay with us , please comeback soon and enjoy our free internet, 24 hour pool, free breakfast with so many healthy options like oatmeal station and greek yogurt,... More 

Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 21, 2014

I was in town, for business, for 10 days and stayed at this hotel. It received high ratings so, I thought it would be great... It was! On the first day, The locals told me I was staying in the worst part of town, and to be very careful. I expressed my concerns to the front desk managers. They reassured... More 

Was this review helpful? Yes
Luis G, Manager at Holiday Inn Express Yakima, responded to this review

Dear Karen H: Thank you so much for your wonderful feedback, I am very pleased you had a happy stay with us and that you got to enjoy one of our fabulous suites and the attentiveness of my staff, please comeback soon. sincerely, LuisG GM More 

Shelton, Washington
Senior Contributor
26 reviews 26 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 2, 2014

We've stayed at this hotel many times and it's been a great experience every time. 2 times ago we went down to the continental breakfast to a full house. The office opened one of their meeting rooms for us and the overflow. Their pool is opened nearly 24 hours. We took our boxer with us last time and everyone enjoyed... More 

Was this review helpful? Yes
Luis G, General Manager at Holiday Inn Express Yakima, responded to this review

Dear Conurecarlos: Thank you so much for sharing your experience at our hotel, I appreciate feedback from our guests very much. I am glad that every time you visited us it has been a pleasant experience and that you enjoyed our facilities, also, I'd like to thank you for your loyalty. We will continue working hard on consistently delivering Great... More 

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 19, 2014

Excellent stay in yakima. The rooms were clean and modern. The people were very kind. The restaurant was good and the bar was quaint. It was a great place to stay. I really felt that the price for what we got was perfect.Thank you.

Was this review helpful? Yes
Luis G, Manager at Holiday Inn Express Yakima, responded to this review

Dear Peanutgallegos: Thank you so much for your wonderful feedback and I am so delighted you found our hotel of great Value> Thank you so much! Sincerely, LuisG More 

Spring, Texas
Top Contributor
178 reviews 178 reviews
28 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed September 24, 2014

Good location. Clean rooms and grounds. It is a good business stay. Breakfast seemed above average. Close to downtown and convention center. It was very comfortable and seemed safe. I would certainly stay here again.

Was this review helpful? Yes 1
Luis G, General Manager at Holiday Inn Express Yakima, responded to this review

Dear Ron R: It is always a pleasure to received feedback from our wonderful guests. I'd like to thank you for it. I am very happy to know you had a great stay with us and certainly happy that you get to enjoy many of the awesome things we offer to our guests from the exceptional location, to the cleanliness... More 

Portland, Oregon
Top Contributor
57 reviews 57 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 23, 2014

As a business traveler I found this hotel to be a little basic. Even though the other furnishings were updated, the bed was quite hard. Most HIE's beds have pillowtops and are quite comfortable. Also even though it might be considered as high season for travel, I found this hotel to be over priced even with my company's corporate discount.... More 

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Luis G, General Manager at Holiday Inn Express Yakima, responded to this review

Dear Alana Y: Thank you so much for your valuable feedback, I am glad you found our customer service of great quality. I am very sorry you has some issues with the internet. We value our guests very much and when they provide their feedback we take it very seriously to continue offering customer service in every level of excellent... More 

Olympia, Washington
Top Contributor
76 reviews 76 reviews
67 hotel reviews
168 helpful votes 168 helpful votes
4 of 5 stars Reviewed September 8, 2014

I travel to Yakima on business on a routine basis. This is my first time staying at this hotel in several years. Check-in went smoothly. I was given a typical king room on the top floor (near the corner of the hotel). While I liked the room itself, the wireless internet availability in this room was very poor. I was... More 

Was this review helpful? Yes 2
Luis G, Manager at Holiday Inn Express Yakima, responded to this review

Dear Civil23: I am very thankful for your review, first I'd like to apologize for not being able to skype with your daughter due to the bad connection you had that day, I am so sorry. I understand how important it is to connect with the loved ones, but I am glad that you enjoyed the rest of your stay... More 

Vancouver, British Columbia, Canada
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 7, 2014

We stayed here early August 2014 as a family while passing through. Staff was friendly, rooms were clean and comfortable and breakfast was great! We had no trouble finding the property and found that it was close to restaurants and ammenties. We would stay again for sure.

Was this review helpful? Yes 1
Luis G, General Manager at Holiday Inn Express Yakima, responded to this review

Dear Leah T: I am always delighted when my guests take some of their time to write a review about our hotel, your feedback is so important to me. Thank you for staying with us and enjoying our facilities. I am happy you enjoyed the comfortable rooms, our fantastic breakfast, the cleanliness and our great customer service. Please stay with... More 

Kabul
Top Contributor
57 reviews 57 reviews
40 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed August 28, 2014

We stayed here just one night while passing through Yakima, WA. Our reservations were made throught the corporate website and we got a room for just under $100. I have stayed at many Holiday Inn Express properties in the past and have come to trust their operation. We were not disappointed, the hotel was clean; well maintained; there was ample... More 

Was this review helpful? Yes 1
Luis G, General Manager at Holiday Inn Express Yakima, responded to this review

Dear Friend: I am very pleased you've enjoyed your stay at our clean, comfortable and affordable hotel. I am so happy my staff provided you with friendly and efficient customer service. Thank you so much for your wonderful words, I am very, very Thankful. We will continue on the road of excellence making our guests happy guests! Thank You! Luis... More 

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