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BEST WESTERN Chieftain Inn

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1017 N Wenatchee Ave, Wenatchee, WA 98801-1574
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BEST WESTERN Chieftain Inn
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BEST WESTERN Chieftain Inn
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BEST WESTERN Chieftain Inn
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300 reviews from our community

Traveler rating
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    49
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Burlington, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

The showers are either scalding or freezing with no ability to set a happy medium. In room heating unit did not work properly. Our check-in person was great; checkout person cared not one whit about the difficulties we experienced.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWChieftain, General Manager at BEST WESTERN Chieftain Inn, responded to this review

Dear Caroline L, I would like to thank you for your recent stay at the Best Western Chieftain Inn. We appreciate your business! I do apologize we could not meet up to your expectations. Do know we will look into the maintenance issues. I will take corrective action when it comes to our customer service. It is not our intentions... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

This Best Western Chieftain in Wenatchee was extremely clean, had a refrigerator, microwave, great coffee in room, very comfortable bed, and was very spacious. The breakfast was very good-eggs, sausage, toast, waffles, muffins, assorted pastries, coffee, milk and juice. All were good. Every afternoon there was a tray of fresh baked cookies. We have family in this city, and we... More 

Review collected in partnership with Best Western

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BWChieftain, General Manager at BEST WESTERN Chieftain Inn, responded to this review

Dear Q6681LHjuliem, Best Western Staff and Management would like to thank you for your recent stay! We appreciate your business! We're happy to hear that your stay went well and that you enjoyed our hotel. We hope to see you again real soon! Please don't hesitate to give us a call when it comes to your lodging needs. Thank you... More 

1 review
4 of 5 stars Reviewed 1 week ago

Best Western Wenatchee is clean, affordable, and centrally located. The front desk staff was personable and very helpful. The location is convenient to the downtown district. Although this Best Western is located near the train tracks, the trains are barely audible. Many of the centrally located accommodations in Wenatchee are near the train tracks due to the fact the tracks... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWChieftain, General Manager at BEST WESTERN Chieftain Inn, responded to this review

Dear 980bethp, Thank you for your recent say at the Best Western Chieftain Inn! We appreciate your business and your feedback. We are happy to hear that your experience with our hotel went well. If you decide to be in the area again, please give us a call and we'd be happy to help you with your lodging needs. Thank... More 

Mukilteo, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

This hotel has the basics. The mini fridge and microwave made traveling with kids more convenient. Enjoyed the nearby riverfront park. We experienced no problems even with the hotel being full due to a state tournament in town. The breakfast and staff were above average.

Review collected in partnership with Best Western

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BWChieftain, General Manager at BEST WESTERN Chieftain Inn, responded to this review

Dear Chaviess & Davi D, Thank you so much for choosing Best Western Chieftain Inn for your lodging needs! We appreciate your business! Staff and management are please to hear that your stay went well. We hope to see you again! Thank you again! Take care and safe travels! Sincerely, Tae General Manager Best Western More 

Spokane, Washington
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A decent value for the money, the Chieftan is close to downtown, has adequate parking, the rooms are clean enough, the beds are comfortable. The breakfast has all the standard items one would expect - scrambled yellow (eggs?) and sausage, cereal, make your own waffle etc... The first day I was there the coffee machine was broken, good thing there... More 

Was this review helpful? Yes 1
BWChieftain, General Manager at BEST WESTERN Chieftain Inn, responded to this review

Dear Julie O, Thank you for recent stay at the Best Western Chieftain Inn! We appreciate your business as well as your feedback. Staff and management are happy to hear that your stay went well. We apologize for the coffee machine and it is up and running again. Where as for the hours for our fitness center, we can open... More 

West Kelowna, B.C., Canada
1 review
5 of 5 stars Reviewed February 26, 2015

We loved this hotel as it had everything we wanted and was in a great location in the downtown area. Beds were comfortable, lovely and clean, breakfast room, in-room morning coffee - rear entry as well with parking right at the room. Excellent price - would definitely stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWChieftain, General Manager at BEST WESTERN Chieftain Inn, responded to this review

Dear Ralph B, Best Western Chieftain Inn staff and management would like to thank you for taking the time in sharing your experience about your recent stay. We are very pleased to hear that your stay went well! We hope to see you again real soon! If we can be any assistance to your lodging needs, please don't hesitate to... More 

Temecula, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 of 5 stars Reviewed February 25, 2015

Stayed here for two nights. The hotel was nice, staff was friendly and bed was comfy. However, to no fault of the hotel it is right on the train tracks. About 11:30pm the world's longest train went by. The train tracks are pretty active throughout the night, so if you are a light sleeper ask for a room closer to... More 

Was this review helpful? Yes
BWChieftain, General Manager at BEST WESTERN Chieftain Inn, responded to this review

Dear Paleoarch, Staff and management would like to thank you for your recent stay at the Best Western Chieftain Inn! We appreciate your business! We're happy to hear that our accommodations were satisfactory. Although we can't control the train noise, we do apologize for that inconvenience. We hope we'll be able to see you again soon. Please don't hesitate to... More 

Twisp, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015

WE had a great two night stay at The Chieftain Best Western in Wenatchee. A Forest Service meeting was attended by my husband and I was able to relax in the handicapped room--had broken my leg a month before. This room served us well with handicapped amenities. Our stay comfortable. Breakfast was good and room was clean..

Review collected in partnership with Best Western

Was this review helpful? Yes
BWChieftain, General Manager at BEST WESTERN Chieftain Inn, responded to this review

Dear Bill M, Thank you for your sharing your experience about your recent stay at the Best Western Chieftain Inn! We appreciate your business as well as your feedback. We're happy to hear that your stay went well and we hope to see you again real soon! Thank you again! Take care and safe travels! Kind Regards, Tae General Manager... More 

Tumwater
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 16, 2015

Had to pay for two nights to stay Friday. Hotel empty, but room right next to stairs and ice maker. Drunks trying the door all night. Terrible breakfast, ate out both mornings. Happy hour is cookies. Staff never at desk. No help getting up stairs with luggage, no elevator.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWChieftain, General Manager at BEST WESTERN Chieftain Inn, responded to this review

Dear DGS3, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so... More 

MOSCOW
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 14, 2015

Staying here for a couple nights. The hotel is a very good value. It is clean and well maintained. The staff at check-in was friendly and helpful. The room itself is large and has some nice amenities like a microwave, a refrigerator and a Keurig coffee maker. The beds were comfortable and the noise level was mostly quiet although you... More 

Was this review helpful? Yes 1
BWChieftain, General Manager at BEST WESTERN Chieftain Inn, responded to this review

Dear ALEX P, Thank you for sharing your experience about your recent stay at the Best Western Chieftain Inn. We appreciate your feedback and especially your business! We apologize for not exceeding your expectations when it came to the internet. We are planning on changing to a new company as we are not satisfied with the company we are currently... More 

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