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BEST WESTERN Tumwater Inn

2.5 of 5 5188 Capitol Blvd., Tumwater, WA 98501
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Certificate of Excellence 2014
BEST WESTERN Tumwater Inn
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BEST WESTERN Tumwater Inn
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215 reviews from our community

Traveler rating
    94
    88
    22
    5
    6
See reviews for
63
75
26
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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New York City, New York
Contributor
19 reviews 19 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My mother was flying up from L.A. and I was coming in from NY and we needed a place near South Sound Manor ASAP. We quickly booked the Best Western Tumwater Inn and it was great. The staff was not only gracious but really accommodating and helped us out with our local needs. (We were in town for a memorial.)... More 

Was this review helpful? Yes
Seattle
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The room I checked into on 2nd floor about 8pm , the sink handle fell off upon touching (wow). Staff moved me to another room right away.. When I came back from dinner at Rivers Edge , creepy guy wearing hoody and a backpack hanging out in parking lot smoking. Staff pulled up the security camera and will watch but... More 

Was this review helpful? Yes
Jeff B, General Manager at BEST WESTERN Tumwater Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. We know how important it is to provide a functional and comfortable space for our guests. We have utilized your input to fix the faucet in your room. In regards to the security of the neighborhood, we do have security cameras and protocols in... More 

Anaheim, California
Top Contributor
60 reviews 60 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We enjoyed our one night state at the Best Western in Tumwater WA. The staff was very pleasant and accommodating ( when asked for a corkscrew to open up some wine, they gave me one and said "keep it" - which helped for the remainder of our vacation). The free breakfast was a step above most hotel free breakfasts, with... More 

Was this review helpful? Yes
Jeff B, General Manager at BEST WESTERN Tumwater Inn, responded to this review

Thank you for taking the time to tell us about your recent stay at our property. Being able to accommodate our guests with comfortable and functional guest quarters is a top priority. I am sorry to hear that you didn't find the bathroom in your room to your liking. We appreciate your input and we do have plans to replace... More 

Friday Harbor, Washington
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 13, 2014

On my way North I stopped in Tumwater and spent the night at the Best Western Property The hotel is located just off Interstate 5. From the moment I walked In I was greeted by a smiling, helpful, professional front desk staff, they asked all the right questions and placed me in a ground floor room that was spotless,comfortable and... More 

Was this review helpful? Yes
Jeff B, General Manager at BEST WESTERN Tumwater Inn, responded to this review

Thank you so much for your kind review. The whole staff understands the importance of creating an environment where our guests can relax. We taking pride in being able to accommodate however we can. You were a joy to have as a guest and we all hope to see you back soon. More 

lowell, United States
1 review
5 of 5 stars Reviewed November 10, 2014

We stayed at the hotel because it was recommended & we received a special rate. The hotel room had frig, microwave, flat screen TV with premium channels. There was a fitness room but the hot tub was out of order. The bed was very comfortable. They also had cookies & milk at 6 pm. But we were out. The breakfast... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jeff B, General Manager at BEST WESTERN Tumwater Inn, responded to this review

I'm really pleased to hear you enjoyed your stay with us. Your input is greatly appreciated and I assure you we are working diligently to get the hot tub back up and running. Thank you for taking the time to post a review and we hope to see you next time you are in the Tumwater area. More 

San Jose, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 1, 2014

The hotel was clean and the staff was friendly and professional. It was within walking distance to a nice Starbucks and close to the freeway. I would definitely stay there again. The view had something to be desired - but that is not a complaint - lol

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jeff B, General Manager at BEST WESTERN Tumwater Inn, responded to this review

I'm so glad to hear you had a pleasant stay. We greatly appreciate your input and hope to see you back soon! More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 25, 2014

Reception staff were very pleasant and helpful with directions to local restaurants and shopping. Best breakfast selection of any hotel I have visited. Beds were very comfortable and hotel is set back from the roadway and is very quiet.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Jeff B, General Manager at BEST WESTERN Tumwater Inn, responded to this review

Thank you for taking the time to write such a great review of our property. I'm happy to hear you received friendly and thorough service from our front desk staff and enjoyed our breakfast. Your business is greatly appreciated and we hope to see you back soon. More 

Ayrshire Scotland
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 24, 2014

We choose this motel as a convenient stop on our way to Seattle, and after an amazing visit to Mount St Helens. The room was very comfortable, and included a 2-seater sofa. This was a real bonus, so many motel rooms just have one soft seat. The breakfast was great, with a large variety of cooked food, much bigger than... More 

Was this review helpful? Yes 1
Jeff B, General Manager at BEST WESTERN Tumwater Inn, responded to this review

I'm so glad to hear that you enjoyed your stay with us. Creating a positive guest experience and a functional, comfortable room for our guests are among our top priorities. We hope to see you the next time you're in the area. More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2014

My wife and I stayed at the Best Western Tumwater Inn on Wed. October 15,2014. Very nice place to stay. We were greeted by Grace as we entered the doors . Grace had our reservation up on the computer, talked with us about our vacation, had our keys to our room in no time at all. Grace went far and... More 

Was this review helpful? Yes
Jeff B, General Manager at BEST WESTERN Tumwater Inn, responded to this review

I am elated that you had such a wonderful stay! I know the whole staff goes the extra mile to ensure that our guests have the best possible stay. Thank you for sharing your experience with us and we hope to see you back soon. More 

Kimberley, Canada
Top Contributor
57 reviews 57 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed October 14, 2014

Before we stopped here, we had never even heard of Tumwater. This hotel was chosen in order to avoid the morning and evening traffic in the Seattle/Tacoma area. What a lucky choice! The room was spacious, spotless and reasonably priced. The staff at the front desk were knowledgeable and friendly. They made you feel really welcome and seemed concerned about... More 

Was this review helpful? Yes
Jeff B, General Manager at BEST WESTERN Tumwater Inn, responded to this review

I'm so pleased you enjoyed your stay with us. Our top priority is creating a warm and friendly environment coupled with comfortable, clean, and functional guest accommodations. Thank you so much for sharing your positive experience with us. We hope to see you again soon. More 

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Additional Information about BEST WESTERN Tumwater Inn

Address: 5188 Capitol Blvd., Tumwater, WA 98501
Phone Number:
Location: United States > Washington > Tumwater
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Tumwater Inn 2.5*
Number of rooms: 89
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Also Known As:
Best Western Tumwater Hotel Tumwater
Tumwater Best Western

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