Access to property is awkward, (whole city area is awkwardly designed) room door would not latch without messing with it and was not latched by housekeeping when I returned on my second night. I got a mumbled "sorry about that" as a response at checkout. No elevator. Express checkout would have been nice. Prefer 3 towels instead of 2 in... More

The night I check in, the gal behind the desk was super helpful and friendly. I noticed my room rate was incorrect, not what I'd paid on-line. I could tell that she would have wanted to explain something to me if it weren't so late at night, but what she said was, "I'll take care of it, no problem." Big... More

Staying here since my usual place in Seattle was booked tonight. The clerk at the front desk was very pleasant at check in. The room was very clean and pleasant. All this with a hotel under renovation. Well done folks.

This hotel was very clean, the staff helpful and friendly. Very easy walking distance from shopping, restaurants and Starbucks. Nice breakfast with enough variety to please most.

Washington is currently experiencing major sweeping power outages, and my house is currently dark and about 45 degrees F inside. I am a local looking for a warm bed while the utility crews work their butts off to repair extensive damage from a sudden winter storm. I have a bad cold and arrived early for check in, but was able... More

Clean and what you would expect from this kind of hotel. The first room they gave me hadn't been cleaned but that took about 2 seconds to get me a new room. Nice to have hot tub and laundry. I was here for 4 weeks on business. After 4 weeks the breakfast gets old but is always nice to have... More

Needing a place to overnight before touring the Olympic Peninsula, we opted for the Best Western Tumwater Inn. We have quite a history of staying at Best Western's and usually are pleased with our hotels. We were not disappointed with this one. The night front desk staff the night of our stay were exceptional in their greeting when we arrived.... More

Well appointed bedroom, very clean and serviced every day. Pleasant staff and good breakfast

We first visited this hotel in March/11 as part of our 40th anniversay mini trip. Review in Trip Advisor, including a comment on "minor" dissapointment that hotel did not acknowledge our 40th wedding anniversay like several others. Received surprise contact from Hotel Manager, Rick Zambrowski, apologizing for oversight and offering complimentary one night stay. We availed of this offer on... More