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BEST WESTERN Tumwater Inn

2.5 of 5 5188 Capitol Blvd., Tumwater, WA 98501
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Certificate of Excellence 2014
BEST WESTERN Tumwater Inn
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BEST WESTERN Tumwater Inn
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220 reviews from our community

Traveler rating
    96
    88
    25
    5
    6
See reviews for
66
76
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36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver, Washington
Contributor
14 reviews 14 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

This hotel has been redone to update its interior and exterior appearance. Location is good if you are meeting at state buildings located in Tumwater. The location for local restaurants is okay but not much good within walking distance. Breakfast was decent but nothing spectacular. Location is clean on the inside but area around is not conducive to walking.

Review collected in partnership with Best Western

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Walla Walla, Washington
2 reviews
5 of 5 stars Reviewed 1 week ago

Very clean. Excellent choice for the money. Very efficient and caring staff. Breakfast was amazing!!! Central location for mall, fuel, restaurants and groceries. The only thing I had a problem with was the layout of the room: sink separate from the main restroom.

Review collected in partnership with Best Western

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Victoria BC Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel is very handy to hwy 5 so easy access. Not very many good restaurants nearby unless you like Mexican or just ok pub fare. Breakfast room is being renovated. Breakfast is a cold "grab and go". Not a great way to start the day. Otherwise accommodation OK.

Review collected in partnership with Best Western

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Jeff B, General Manager at BEST WESTERN Tumwater Inn, responded to this review

Thank you for taking the time to write a review about your experience at our property. I'm sorry to hear that your breakfast was disappointing. I'm quite surprised since we have a full hot breakfast every morning and I'm unaware of any renovations that would have affected breakfast service. If you wouldn't mind contacting the hotel directly to provide a... More 

Wilsonville, United States
1 review
5 of 5 stars Reviewed December 23, 2014

this was our first time in this area. We found the environments friendly and convenient to the freeway, shops and restaurants. The room was Nice and clean. I would highly recommend this place to anyone who is visiting the area.

Review collected in partnership with Best Western

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Jeff B, General Manager at BEST WESTERN Tumwater Inn, responded to this review

We greatly appreciate you taking the time to write a review of your recent stay with us. I'm glad you found our location convenient and to your liking. We're very fortunate to be located near many restaurants and stores, as well as Thurston county's main attractions. Thank you for your patronage and we hope to see you back soon. More 

New York City, New York
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 18, 2014

My mother was flying up from L.A. and I was coming in from NY and we needed a place near South Sound Manor ASAP. We quickly booked the Best Western Tumwater Inn and it was great. The staff was not only gracious but really accommodating and helped us out with our local needs. (We were in town for a memorial.)... More 

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Jeff B, General Manager at BEST WESTERN Tumwater Inn, responded to this review

I'm so glad to hear you enjoyed your recent stay, despite the unfortunate circumstances of your visit. Our staff understands that traveling can be pretty stressful at times and everyone here is happy to accommodate with anything they can to improve the quality of our guest's experience. Thank you for your kind review; we hope to see you back soon. More 

Seattle
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 5, 2014

The room I checked into on 2nd floor about 8pm , the sink handle fell off upon touching (wow). Staff moved me to another room right away.. When I came back from dinner at Rivers Edge , creepy guy wearing hoody and a backpack hanging out in parking lot smoking. Staff pulled up the security camera and will watch but... More 

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Jeff B, General Manager at BEST WESTERN Tumwater Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. We know how important it is to provide a functional and comfortable space for our guests. We have utilized your input to fix the faucet in your room. In regards to the security of the neighborhood, we do have security cameras and protocols in... More 

Anaheim, California
Top Contributor
61 reviews 61 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 18, 2014

We enjoyed our one night state at the Best Western in Tumwater WA. The staff was very pleasant and accommodating ( when asked for a corkscrew to open up some wine, they gave me one and said "keep it" - which helped for the remainder of our vacation). The free breakfast was a step above most hotel free breakfasts, with... More 

Was this review helpful? Yes
Jeff B, General Manager at BEST WESTERN Tumwater Inn, responded to this review

Thank you for taking the time to tell us about your recent stay at our property. Being able to accommodate our guests with comfortable and functional guest quarters is a top priority. I am sorry to hear that you didn't find the bathroom in your room to your liking. We appreciate your input and we do have plans to replace... More 

Friday Harbor, Washington
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 13, 2014

On my way North I stopped in Tumwater and spent the night at the Best Western Property The hotel is located just off Interstate 5. From the moment I walked In I was greeted by a smiling, helpful, professional front desk staff, they asked all the right questions and placed me in a ground floor room that was spotless,comfortable and... More 

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Jeff B, General Manager at BEST WESTERN Tumwater Inn, responded to this review

Thank you so much for your kind review. The whole staff understands the importance of creating an environment where our guests can relax. We taking pride in being able to accommodate however we can. You were a joy to have as a guest and we all hope to see you back soon. More 

lowell, United States
1 review
5 of 5 stars Reviewed November 10, 2014

We stayed at the hotel because it was recommended & we received a special rate. The hotel room had frig, microwave, flat screen TV with premium channels. There was a fitness room but the hot tub was out of order. The bed was very comfortable. They also had cookies & milk at 6 pm. But we were out. The breakfast... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jeff B, General Manager at BEST WESTERN Tumwater Inn, responded to this review

I'm really pleased to hear you enjoyed your stay with us. Your input is greatly appreciated and I assure you we are working diligently to get the hot tub back up and running. Thank you for taking the time to post a review and we hope to see you next time you are in the Tumwater area. More 

San Jose, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 1, 2014

The hotel was clean and the staff was friendly and professional. It was within walking distance to a nice Starbucks and close to the freeway. I would definitely stay there again. The view had something to be desired - but that is not a complaint - lol

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jeff B, General Manager at BEST WESTERN Tumwater Inn, responded to this review

I'm so glad to hear you had a pleasant stay. We greatly appreciate your input and hope to see you back soon! More 

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Additional Information about BEST WESTERN Tumwater Inn

Address: 5188 Capitol Blvd., Tumwater, WA 98501
Phone Number:
Location: United States > Washington > Tumwater
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Tumwater Inn 2.5*
Number of rooms: 89
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Also Known As:
Best Western Tumwater Hotel Tumwater
Tumwater Best Western

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