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Extended Stay America - Olympia - Tumwater

Certificate of Excellence
2.5 of 5
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1675 Mottman Road SW, Tumwater, WA 98512
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Extended Stay America - Olympia - Tumwater
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Ranked #2 of 6 Hotels in Tumwater
Certificate of Excellence
A recent review
3 of 5 stars reviewed 1 week ago
Sarah M Tacoma, Washington
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79 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tacoma, Washington
1 review
3 of 5 stars Reviewed 1 week ago

Extended Stay has switched to a central reservations line. When I made my reservation it was through this line. It was easy to use. When we needed to change our arrival date, the central reservations associate changed the entire reservation and downgraded the room, which we caught when we received the email confirmation. I contacted them right away, and they... More 

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Level Contributor
78 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 1 week ago

First I want to say the it was a quiet place and the beds were firm, liked that. Now for almost $160 per night I sort of thought that they might make the bed and pick up the used towel, nope. It is difficult to get into and out of and for an Extended Stay the room was small. So... More 

Was this review helpful? Yes 1
Sedro Woolley, Washington
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

There were multiple adults loitering outside the lobby doors when I arrived after 9pm and more loiterers in the parking lot. Definitely didn't feel safe checking into this place traveling alone. The grab and go breakfast was pathetic. I won't stay there again. the room was double what it should have cost for what you pay for.

Was this review helpful? Yes 2
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I've been coming here frequently over the last four years and the most recent time was a deal breaker. I have always enjoyed the spaciousness of the rooms and the reasonable cost but this time my wife and kids had had enough. The noise was pretty dreadful...it seemed that every room had a dog in it and after they failed... More 

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Horse Creek, California, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Other motels were full so options were just not there. Very disappointing in comparison to other motels in price and comfort. Lights in room didn't work. Room service does not in until 7 days and we were only there 3 days. Gardeners with leaf blowers were working early Monday morning!

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Yakima, Washington
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at the Tumwater location for two nights. Our first night we were given a smoking room. By the morning my wife and I were having asthmatic symptoms and left early in the morning. I spoke with Robin at that the front desk and she was very kind and accommodating and moved us to a non-smoking room for our... More 

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New Haven, Connecticut
2 reviews
2 of 5 stars Reviewed 2 weeks ago

I have stayed at this joint for many years, always felt welcome and that the staff had my comfort in mind. The upgraded the facilities over time, which was a good idea since they were dingey and smelly. The physical environment now is great, nice and clean, but my last experience was dismal with the reception desk who was nasty... More 

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Carson City, Nevada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I would recommend and would stay again if I need someplace with a kitchen. The location was fine. The bed seemed pretty small for a queen and only had one thin cotton blanket, but it was comfortable and we were provided with an extra blanket on request. The only problem was the vent above the stove vented back into the... More 

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Manager_11525, General Manager at Extended Stay America - Olympia - Tumwater, responded to this review

Thank you for taking the time to write a review of your stay. I want to apologize for the inconvenience of the smoke alarm going off during your stay; however, it's great to hear that you would recommend us and stay with us again. I am also very pleased to hear that you found our staff to be friendly and... More 

Olympia, Washington
1 review
5 of 5 stars Reviewed May 25, 2015

Most wonderful staff; each and every one of them are personable, friendly, helpful, well-informed and there to help. Special kudos to Angela (night shift), Cassie, and Robin who are outstanding in every aspect, giving excellent customer service and a down to earth demeanor that would clearly keep folks coming back. Being here for almost a month I have repeatedly witnessed... More 

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Manager_11525, General Manager at Extended Stay America - Olympia - Tumwater, responded to this review

The staff and I read your review, and would like to thank you for writing such great comments about your experience. I am proud of our staff for providing you with such great customer service and going above and beyond to accommodate guest needs. Thank you again for sharing your experience with us. We would love to see you again,... More 

Los Angeles, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 6, 2015

I am about a week into an anticipated summer long stay and am breathing a huge sign of relief. The Extended Stay America in Tumwater is everything one could reasonably expect and more. A good value with clean, very intelligently designed studios, this ESA (it's a chain) provides an exceptionally friendly and helpful staff (Yes, I'm talking about you Corina,... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Olympia - Tumwater, responded to this review

It is so rewarding to read that you are having such a wonderful stay with us. Thank you for your comments. We are delighted to be able to provide you with a comfortable stay and accommodate your needs. I am also so very proud to hear that our staff here has gone out of their way to make your stay... More 

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