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Extended Stay America - Olympia - Tumwater

Certificate of Excellence
2.5 of 5
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1675 Mottman Road SW, Tumwater, WA 98512
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Extended Stay America - Olympia - Tumwater
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Ranked #2 of 6 Hotels in Tumwater
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
Michael W Olympia, Washington
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71 reviews from our community

Traveler rating
    40
    16
    7
    4
    4
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16
8
4
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Olympia, Washington
1 review
5 of 5 stars Reviewed 3 days ago NEW

Most wonderful staff; each and every one of them are personable, friendly, helpful, well-informed and there to help. Special kudos to Angela (night shift), Cassie, and Robin who are outstanding in every aspect, giving excellent customer service and a down to earth demeanor that would clearly keep folks coming back. Being here for almost a month I have repeatedly witnessed... More 

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Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am about a week into an anticipated summer long stay and am breathing a huge sign of relief. The Extended Stay America in Tumwater is everything one could reasonably expect and more. A good value with clean, very intelligently designed studios, this ESA (it's a chain) provides an exceptionally friendly and helpful staff (Yes, I'm talking about you Corina,... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Olympia - Tumwater, responded to this review

It is so rewarding to read that you are having such a wonderful stay with us. Thank you for your comments. We are delighted to be able to provide you with a comfortable stay and accommodate your needs. I am also so very proud to hear that our staff here has gone out of their way to make your stay... More 

1 review
5 of 5 stars Reviewed March 29, 2015

The entire staff at ESA Tumwater/Olympia was fantastic. Made me feel at home. Property was clean, efficient and quiet. Will reccomend to others and definitely stay again when in the area. Kathleen did a great job with my housekeeping. Tara and her staff go the extra mile

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Olympia - Tumwater, responded to this review

I want to thank you for taking the time to write such a wonderful review of our hotel. I am glad to hear that you were pleased with our friendly staff and your quiet, clean room during your visit with us. I will be sure to share your kind remarks with our entire team. Thank you for choosing Extended Stay... More 

Portland, Oregon
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 27, 2015

Price is average.Had to sign all kinds of papers, even my wife. It's obvious that the business model is to reduce pilferage, but as a seasoned traveler, i was taken aback when we had to ask for any simple utensils for the kitchenette. Did not feel as clean as should be expected. Building was up to current codes for safety,... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Olympia - Tumwater, responded to this review

I appreciate you taking the time to write a review of our hotel. I am sorry to hear that you were not satisfied with your stay. I apologize that our kitchenware policy and the cleanliness of your room did not meet your expectations. I will be meeting with our staff to review your comments to ensure these issues are not... More 

Seattle, WA
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 26, 2015

I stayed here with my teenager while he served as a page at the Capitol and I worked in the hotel room daily. My son said the free wifi was just a bit slow (for video), but it was fine for my online work all day. The room and the hotel's surrounding area are very quiet, set back from the... More 

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Manager_11525, General Manager at Extended Stay America - Olympia - Tumwater, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad to know that you were pleased with our staff and your fully equipped kitchen during your visit with us. I will be sure to share your kind remarks with our team. Thank you again for your review. We hope to see you again, should... More 

Catlin
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 27, 2015

Our second stay at this hotel. If we are in the area again this will be our home. Handicap accessible bathroom is second to none. Grab and Go breakfast is a great convenient idea. Thanks ESA-Olympia/Tumwater for providing us a "home away from home"

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Olympia - Tumwater, responded to this review

I appreciate you taking the time to write such a positive review of your stay. It's great to hear that our accommodations were just what you needed! Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

St Augustine,Florida, United States
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 27, 2015 via mobile

I spent two working weeks in Olympia and stayed at extended stay. It was close to where I worked and near good restaurants and shopping . The kitchen was adequate for my meals and there were plenty of towels etc. I had special service two extra times a week and the housekeepers kept my room in great shape. When I... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Olympia - Tumwater, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that housekeeping did a great job on your room and that you were able to get the services you excepted. I will be sure to share your feedback regarding a workout facility with the corporate office. We look forward to welcoming you back to... More 

Blountville, Tennessee, USA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 17, 2015

This was our first stay at this property; I didn't have high expectations. I was amazed by the staff at this hotel -- friendly, helpful, efficient, and FUN! The furniture was comfortable; the property is very clean and well maintained, and the location is convenient. We would have no hesitation to stay here again. I don't think we could find... More 

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Manager_11525, General Manager at Extended Stay America - Olympia - Tumwater, responded to this review

The team and I read your review and would like to thank you for writing such amazing things about us. I am so pleased to know that not only was the furniture comfortable for you but found our property to be clean and well maintained . The team and I would like to thank you again for posting your review.... More 

Pullman, Washington
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed February 9, 2015

The staff was friendly and helpful (even when my key didn't work!). Our stay was short, but the room was clean and comfortable. Our stay involved a trip to the Capitol Building, so this hotel was close and an easy commute to and from the capitol.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Olympia - Tumwater, responded to this review

Thank you so much for posting a review of our property. It's great to hear that the the staff was so friendly and helpful, even when you got locked out. I am also glad to here that you found your room to be clean and comfortable. I wanted to thank you for choosing Extended Stay Hotels. We hope to see... More 

Spokane, Washington
1 review
5 of 5 stars Reviewed January 11, 2015

Extended Stay America located in Tumwater, WA is by far the cleanest, friendliest and most conveniently located of the three hotels I've used in this chain and one of the best maintained with respect to other very well known and much more expensive chains. My son and his family live in Washington State and I've used Extended Stay America for... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Olympia - Tumwater, responded to this review

Brenda - Thank you for writing a review about our hotel. We are so glad that we exceeded your expectations and that you enjoyed our convenient location. Thank you again for posting your review. We do hope that you will return to our hotel, or any of our other brand locations, in the future. More 

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