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Extended Stay America - Seattle - Southcenter

2.5 of 5
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15635 West Valley Highway, Tukwila, WA 98188 (Formerly Homestead Studio Suites)
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1 room 1 guest
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Extended Stay America - Seattle - Southcenter
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54 Reviews from our TripAdvisor Community

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Traveler rating
    9
    10
    8
    9
    18
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13
7
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17
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
  • All months
    (54)
  • Mar-May only
    (8)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (9)
All months
Level Contributor
5 reviews
1 of 5 stars Reviewed 2 days ago NEW

when my coworker checked in and asked "what are the amenities here"? The gentleman at the desk started to answer then stopped realizing he had no answer. Breakfast was called grab and go... You have to go. There's no place to sit. The "lobby" which is where the "breakfast" is consists of 2 chairs, 1 small coffee table and approximately... More 

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Consort, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 5 days and upon arrival was greeted by very friendly staff and manager was very accommodating. Asked for 15% off of rooms and was told upon checkout would receive it and I did no problems. Shuttle service took us to train station and shopping centers. Room was clean and had lots of room. Bed could be updated... More 

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Annapolis, Maryland
1 review
2 of 5 stars Reviewed 1 week ago

So, this is an outside corridor hotel, otherwise known as a motel. The shuttle driver was sick, so no shuttle pick up from Sea-Tac. Miscommunication at the referred-to taxi/limo stand results in an un-reimbursed taxi fare to the hotel. Desk manager agreed to take it to his manager, who apparently was going to figure out a way to reimburse me,... More 

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1 review
1 of 5 stars Reviewed 1 week ago

Check in was great. I arrived late, bed clean. I woke up with allergies and inspected the room more closely. The air conditioner was caked with debris and ramen noodles and the bathroom vent was covered in dust and mold. The Internet was inconsistent. When I contacted the evening/night front desk person, I was told to handle the wifi connection... More 

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North Olmsted, Ohio
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 24, 2015

this is not the ritz, but it was comfortable. front desk staff very friendly. breakfast consisted of coffee, tea, oatmeal, fruit, granola bars and muffins~ just what you need to start your day on the run. shuttle to airport is a great service.

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Bozeman
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 28, 2015

Ignore the pictures that are online of this hotel. Everything is dirty. The rooms are poorly lit, but in the daylight it scared me that I actually walked on the floor with only socked feet. The shower had hair and black mold. The smell in the room can be compared to a honey bucket, a port-a-potty. The first room they... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Seattle - Southcenter, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for the room conditions you experienced. To ensure that a situation like yours doesn't happen again, I will be reviewing our cleaning and room inspection procedures with our staff as well as making sure we are clearly communicating our amenities during... More 

1 review
1 of 5 stars Reviewed June 9, 2015

The staff in the hotel are very un professional. The General Manager (Her name is Boni) tells something but never done the service. My room was moved 4 times since February. Even onetime someone assigned to my room (accidently!) and the guest opened my door at 2:00 am. I asked them in the morning that how did someone opened my... More 

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Manager_11525, General Manager at Extended Stay America - Seattle - Southcenter, responded to this review

Thank you for taking the time to write a review of our hotel. I sincerely apologize that our new renovations forced you to move rooms on more than one occasion. As well, I am sorry to hear that our staff did not attend to your needs in a professional manner. I will be reviewing your comments with our team to... More 

Adelaide, Australia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 29, 2015 via mobile

Highly recommend staying here, close to transport and shopping, our room was spacious and had a kitchen area. Front of house staff were welcoming and very helpful. Breakfast was very good and made use of the laundry area which was very clean and well maintained. Thoroughly enjoyed our 4 day stay here and the visit from 3 Raccoons one morning... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Southcenter, responded to this review

Thank you taking the time to post such a pleasant review of your recent stay with us. I truly appreciate your comments about our convenient location, friendly staff and our grab-and-go breakfast. I’m so glad we were able to provide you with a comfortable stay. Once more, thank you for posting your review. We look forward to having you visit... More 

North Vancouver, Canada
Level Contributor
7 reviews
4 of 5 stars Reviewed March 18, 2015

Easy access to the mall , airport and Highway. Receptionist is very helpful. Clean room, Lots of parking, free wifi , Grab and Go Breakfast. Overall, Very Happy with our stay. Will definitely recommend to our friends.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Southcenter, responded to this review

Thank you so much for writing such a positive review of your stay. I am thrilled to hear our staff provided you with great customer service and that you enjoyed the amenities our hotel offers. We will certainly be sharing your kind words with our staff to show them that their hard work has paid off. The staff and I... More 

Manassas, Virginia
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed February 21, 2015 via mobile

I booked this place through a name your own price website (you know which one it is) and it was advertised as having a free breakfast. The breakfast itself was some muffins, a basket of granola bar and coffee next to the reception desk. So, this was not accurate. The hotel itself is going through some major construction that hallways... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Seattle - Southcenter, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that our grab-and-go breakfast did not meet your expectations. I have reviewed your comments with our staff to ensure they understand the importance of communicating the details of our property, such as the size of our rooms, to our guests. The staff and I appreciate your comments, as... More 

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