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Quality Inn & Suites

2.5 of 5
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511 South Elm Street, Toppenish, WA 98948
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1 room 1 adult
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54 Reviews from our TripAdvisor Community

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Wenatchee, Washington
Level Contributor
8 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

When checking in room was not ready even though I had called and confirmed that it was. Room torn apart and had to leave luggage in room until they were done. Room was still dirty and smelled and even tried to air out, but it didn't leave. Didn't sleep much because I itched all night but couldn't find any bugs.... More 

Helpful?
Thank Pk808
Portland, Oregon
1 review
2 of 5 stars Reviewed 4 weeks ago

arrived for the nite slipped and fell on the ice, next morning wife was getting out of the shower ,Door opens up towards shower toilet right next to shower (very tight quarters ) she slips and falls down screaming in pain I run to see what happened , last nite I'm looking over my credit card bills and find out... More 

Helpful?
Thank Grant W

Travelers are raving about these Toppenish hotels

Washington
Level Contributor
332 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
3 of 5 stars Reviewed September 16, 2015

Our prearranged 4 PM arrival was a train wreck because they weren't ready for us and we had to cool our heels while they readied the rooms. The rooms, themselves, were nothing elegant but were quite comfortable except for a cramped bathroom with no soap dish on the shower wall. On the first floor, we had a view of concrete... More 

Helpful?
Thank Sungron
Raleigh, North Carolina
Level Contributor
694 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 357 helpful votes
4 of 5 stars Reviewed September 3, 2015

We were given a suite at the standard discount rate. It's a newly refurbished room. The room was clean and the bed was comfortable. Breakfast was very good and the equal of many Marriott properties where we have stayed. The wifi was fast. The staff was very friendly. This is a good place to stay to take in the wineries.... More 

Helpful?
Thank John M
Brian K, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your glowing review! I speak on behalf of the entire staff at the Quality Inn and Suites, when I say it was an absolute delight having you and your wife at our hotel! Thank you for staying with us and taking the time to share your experience with us and fellow travelers. We take pride... More 

Santa Barbara, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 31, 2015

The facilities are clean and comfortable. It's not fabulous, but I was pleasantly surprise. The breakfast was just ok. The eggs and sausage could be better, but they had a nice variety of other options.

Helpful?
Thank CatDLN
Brian K, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for reviewing your recent stay at the Quality Inn and Suites- Toppenish. We understand that there are many options for travelers out there, so your business and feedback are truly appreciated. Please come see us again soon! More 

Yelm, Washington
Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed August 23, 2015

I wish there was a rating between average and very good because that is what I would choose. The hotel is clean and the staff are very nice. What I did not like was that the bed was the hardest bed I have ever slept on. I might as well slept on the floor. There is no view out the... More 

Helpful?
Thank themoons2014
Brian K, General Manager at Quality Inn & Suites, responded to this review

I want to thank you for your very honest review of our property. I want you to know that we take customer suggestions/concerns/complaints very seriously here at the Quality Inn and Suites. To update you on your concerns, we have placed an order for new mattresses, and they should be replaced by the end of October, and we will have... More 

Sun Lakes, Arizona
Level Contributor
261 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
4 of 5 stars Reviewed July 31, 2015 via mobile

We are bicycle touring the Northwest staying in motels. We have stayed in hundreds of motels in the last few years. This motel is newly renovated and they did a wonderful job. The positives: friendly staff, clean property and room, nice bright room with good lighting, good water pressure in sink and shower, good a/c, comfortable bed, quiet room, good... More 

Helpful?
Thank funhogs2
Brian K, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your great review. We appreciate that you took the time to share your experience. I'm glad that you enjoyed your clean, comfortable room and found our staff to be helpful and accommodating. That is what we're shooting for! Thanks again! More 

Madison, Wisconsin
Level Contributor
89 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed July 11, 2015

Not much happening on the weekends according to the desk clerk. Rooms and beds were clean and comfortable. It looks like they just did some renovations and improved the breakfast. They had wonderful apples and bananas. They were big and not overly ripe. Oatmeal, eggs and sausage links or patties (although they were just microwaved and put in warming pans,... More 

Helpful?
Thank Dawn E
Brian K, General Manager at Quality Inn & Suites, responded to this review

We greatly appreciate your feedback regarding your experience. We try our best to use guest reviews to guide our ongoing improvements to the hotel. I apologize for the lack of information that you were given about the area, during your visit. I have added training for the front desk on activities, and attractions in town, to better aid in the... More 

Kent, Washington
Level Contributor
401 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed July 10, 2015

We stayed a couple of nights recently, while in Zillah for a wine club party. It was a satisfactory place to stay. Our room with a king-sized bed was plenty spacious and clean, and the A/C worked well... appreciated as the days were well over 100 degrees. The hotel is convenient to but away from the freeway, so you escape... More 

Helpful?
Thank Lissa M
Brian K, General Manager at Quality Inn & Suites, responded to this review

Thank you very much for taking the time to review our hotel, and we greatly value your feedback. Our staff and I work tirelessly to ensure a great experience for all of our guests. We appreciate you bringing the issues you experienced, with breakfast, to our attention and we have taken them seriously. As a direct result of guest feedback,... More 

Seattle, Washington
Level Contributor
125 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed June 28, 2015 via mobile

Our room was nice. Recently remodeled and clean. The AC also worked very well which was a big plus since it was over 100 degrees outside. Skip the breakfast though (unless you are happy with cereal, waffles, and pastries). The "scrambled" eggs were cold and very watery; not at all appetizing. The sausages were barely warm and seemed undercooked (not... More 

Helpful?
Thank D0000D
Brian K, General Manager at Quality Inn & Suites, responded to this review

We are grateful you took the time to give us a review and we value your feedback, immensely. Our staff works to remedy issues as quickly as possible, should they occur. We appreciate you bringing the issues you experienced, with breakfast, to our attention and we have now changed the type of eggs and sausage that we serve. As well... More 

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