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Quality Inn & Suites

2.5 of 5
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511 South Elm Street, Toppenish, WA 98948
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Ranked #1 of 2 Hotels in Toppenish
A recent review
3 of 5 stars reviewed 2 weeks ago
Dawn E Madison, Wisconsin
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47 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Madison, Wisconsin
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not much happening on the weekends according to the desk clerk. Rooms and beds were clean and comfortable. It looks like they just did some renovations and improved the breakfast. They had wonderful apples and bananas. They were big and not overly ripe. Oatmeal, eggs and sausage links or patties (although they were just microwaved and put in warming pans,... More 

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Kent, Washington
Level Contributor
235 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed a couple of nights recently, while in Zillah for a wine club party. It was a satisfactory place to stay. Our room with a king-sized bed was plenty spacious and clean, and the A/C worked well... appreciated as the days were well over 100 degrees. The hotel is convenient to but away from the freeway, so you escape... More 

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Seattle, Washington
Level Contributor
114 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our room was nice. Recently remodeled and clean. The AC also worked very well which was a big plus since it was over 100 degrees outside. Skip the breakfast though (unless you are happy with cereal, waffles, and pastries). The "scrambled" eggs were cold and very watery; not at all appetizing. The sausages were barely warm and seemed undercooked (not... More 

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Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 2, 2015

Twice I stayed here and gave it second chance because it was close to my destination. Trip#1 My room was spacious but smelled slightly musty. I had a broken fridge that I finally unplugged because it was so noisy. I thought it was the heater at first because I cranked the heat to get it warm it was so cold... More 

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Travelers are raving about these Toppenish hotels

Chelan, Washington
Level Contributor
79 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed March 6, 2015

Traveling through town - only two hotels in Toppenish, Wa..... So I was lucky to get a room. Guess it's usually pretty full because it's close to the Legends Casino. Clean, comfortable room& bed. Free wi-ifi and breakfast. Fair price. Bit of trick to get tv to work - but front desk was helpful. One tip for owner. Fresh Good... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 9, 2014

Stayed here for a couple nights and was very satisfied with my room and stay. The only thing I had issues with, was trying to connect to Wifi on my devices. It connected to my Tablet, but for some reason it wouldn't on my phone. Bathroom was a little small, but tub was excellent size. The bed was extremely comfortable... More 

Was this review helpful? Yes 2
Stephen T, General Manager at Quality Inn & Suites, responded to this review

Dear Wendy G. Thank you for taking the time to fill out a survey on our hotel. We appreciate the time it took. I apologize about your troubles connecting your phone to our network. Please note that we do have a 24 hour 1-800 support line that you can call with techs who will help you the next time you... More 

Everett, Washington
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 22, 2014

It was a small room and a very small bathroom & tub. smaller then a closet. The sink was outside the bathroon. We thought it needed updating. Seems dark.. We also thought it was priced a little high for the room. They did have a hot breakfast, I would not stay there again.

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Stephen T, General Manager at Quality Inn & Suites, responded to this review

Dear David M. Thank you for taking the time out to write a review about our property. We are sorry that we could not meet your expectations! I have shared your comments with the staff, as it is comments from guests that enable us to see our short comings! Best Regards More 

Winchester, United Kingdom
Level Contributor
113 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 stars Reviewed October 6, 2014

We were going to stay in Yakima - but were very disappointed with the town so continued to Toppenish - found this Motel which was OK. Good front desk staff and a huge sized clean room. Finding somewhere to eat was, however a nightmare. It's not an affluent town and the choice of restaurants was very, very limited especially if... More 

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Stephen T, General Manager at Quality Inn & Suites, responded to this review

Dear Sue, Thank you for taking the time out to write a review about our hotel! We are happy that you had a nice stay. Yes we do have some very good Mexican restaurants in our town! In addition we are only a mile away from the Legends Casino which has a very tasty buffet, there is a fine Chinese... More 

Portland, Oregon
Level Contributor
4 reviews
2 of 5 stars Reviewed August 29, 2014 via mobile

Cons: The electronic key stopped working each time I left the room, so I had to have it reprogrammed several times. The bathroom was dirty. Several light bulbs in the room were not working. There were not enough electrical plugs for electronic devices. The breakfast was a joke. The WIFI stopped working and had to be set by calling an... More 

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Stephen T, Manager at Quality Inn & Suites, responded to this review

Dear Sir, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Lake Stevens, Washington
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 20, 2014

Way better then I thought it was going to be. Service was a little slow but reasonable. Men at the front desks were very helpful. Rooms are like caves and need more lighting. It is an older property but well maintained. The area it is a little shady. There are plenty of food options around. I like all of the... More 

Was this review helpful? Yes 1
Stephen T, General Manager at Quality Inn & Suites, responded to this review

Dear Emma, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

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