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Courtyard Tacoma Downtown

#5 of 28 Hotels in Tacoma
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1515 Commerce Street, Tacoma, WA 98402
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Courtyard Tacoma Downtown
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223 Reviews from our TripAdvisor Community

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Traveler rating
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    21
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Coupeville, Washington
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

A bit tricky to find the front entrance due to the one way streets, but once found, valet is affordable and friendly. The location honestly can't be beat. Nice views out of our south east room. They upgraded us on arrival and we had a huge room! The bed was comfortable, large and refreshing. Cleanliness was on par and shower... More 

Was this review helpful? Yes
San Diego, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My mother was out there for a funeral and I called ahead to fill out a credit card authorization form so that she could just check in with no hassle. The manager was very kind and made the process very easy. Then, as my mom arrived to the hotel, she was hit by a red light runner right outside the... More 

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2 reviews
1 of 5 stars Reviewed 2 weeks ago

I can't believe how expensive it is and how unacomadating it is. This is ridiculous how last minute even that they said they didn't have a room. Complete bull! We loved our room and enjoyed our time but we are very disappointed with the service here.

Was this review helpful? Yes
Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

I would love to do something to address the problem you experienced, but I need a little more information. I will email you in private. Thank you for staying with us! More 

Gig Harbor, Washington
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed here the night before my wedding and the night of my wedding. The room was big enough for all of us girls to get ready in. The view was pretty and a great location. Room had a mini fridge which is nice. The pool was also very nice.

Was this review helpful? Yes
Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

Congratulations on your wedding! We appreciate you allowing us to be part of your special day. We love weddings and are glad you enjoyed your stay. More 

Plano, Texas, USA
Level Contributor
82 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed July 13, 2015

We don't typically stay in Courtyard hotels, but on short notice, didn't have much choice. Were looking for something in or near downtown, and this was best available. Reception was friendly and efficient, and check-in and check-out processes were quick and completely without issue. Room was in good location on 5th floor 1st and 3rd nights and horrible location on... More 

Was this review helpful? Yes 2
Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

Thanks so much for staying! We're glad you enjoyed the convenient restaurants and activities nearby, More 

London, UK
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed July 10, 2015

This is a relatively modern hotel with good quality rooms containing a refrigerator and a microwave, but no safe. There are power outlets next to the bed(s) for charging phones which is helpful. The bathroom is of a good size with a nice strong shower without any temperature control issues. It is located opposite the Convention Center and so is... More 

Was this review helpful? Yes 1
F0_Manager253, Guest Relations Manager at Courtyard Tacoma Downtown, responded to this review

Thank you for taking time to share your experience with us. I am glad to hear that you enjoyed your stay with us and found our staff helpful. Our new refreshed look is based on the suggestions from Courtyard loyal patrons; such as having a more quality coffee available and seating areas available for the diverse needs of our guests... More 

Vancouver, Canada
Level Contributor
91 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
5 of 5 stars Reviewed July 6, 2015

Located metres from the convention centre and walking distance to restaurants & pubs. During a recent stay front desk agent Justin checked me in with the pristine Marriott standards that elite members desire- recognition, room request, and right down to pillow preference. He nailed it -including directions and hotel services all done in 5 minutes. Elegant decorated room with plenty... More 

Was this review helpful? Yes 1
Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

You made Justin's day! Thank you for letting us know about your pleasant experience. We look forward to your return! More 

Burnaby, BC
Level Contributor
80 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed July 2, 2015

The bed was very good, the room was quiet and the location is excellent, right by convention centre with the Tacoma light rail outside the door which can take you to the Tacoma Dome or to downtown. The only negative would be the air-conditioner. It was quite hot when we visited Tacoma and the air conditioner had to work hard.... More 

Was this review helpful? Yes 1
F0_Manager253, Guest Relations Manager at Courtyard Tacoma Downtown, responded to this review

Dear Mr. Burnabytraveller, Thank you for taking the time to share your recent experience at the Courtyard Tacoma Downtown with us. I am glad to hear that liked our beds and you found our location excellent for your recent travel. Although other places in the country are enduring a much higher heat wave than us, we did have temperature that... More 

Spokane, WA
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 29, 2015 via mobile

We loved most everything about this hotel. It's clean; the rooms are spacious; it has a pool, and the staff at front desk were friendly. Downsides... You do have to pay for parking $14 per night for valet, $10 for self park, or find parking on street which may not be as easy if something is happening at Convention Center... More 

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Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

The Bistro is open for breakfast from 6:30 a.m. until 10:00 a.m. daily. Menu choices include hot American breakfast (scrambled eggs, potatoes and bacon); fresh fruit and yogurt; breakfast sandwiches; assorted pastries and oatmeal. We serve Starbucks coffee and espresso, too! More 

New Orleans, Louisiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2015

The room was lovely, clean and comfortable. The staff was so welcoming, friendly and helpful. This will be our home away from now that our son will be going to college in Tacoma. Perfect location. 10 minutes from University of Puget Sound. The trolley is right outside for the theatre and arts district and the convention center is across the... More 

Was this review helpful? Yes
Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

It's nice to hear you feel at home with us. We look forward to having you stay with us while over the time your son is at school! More 

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