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All 27 Tacoma hotels

Courtyard Tacoma Downtown

3.0 of 5 Hotel   |   1515 Commerce Street, Tacoma, WA 98402
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Ranked #4 of 27 Hotels in Tacoma
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
burtfp San Francisco, California
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189 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
Top Contributor
51 reviews 51 reviews
31 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Checked in to this Courtyard for a one night stay in November. Not the cheapest rate ever but it was all made worthwhile by a great upgrade to a room with a Spa Bath, exceptional bed and friendly staff. I have stayed here before and it is still a quiet, convenient location. One downside - the local brewery was sold... More

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Purcellville, Virginia
2 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

Very clean, great amenities, staff was kind, courteous, and knowledgeable about the area. Walking distance to great restaurants. Try the Pacific Grill, great food and located just below the hotel. Will definitely stay again on my next visit. A big thanks to the Bistro staff, you all were a blast.

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Anacortes, Washington
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

The first thing when we pulled up was there was NO room to park for check in. The pull in area is so small. We decided to valet park. No one offered to get our bags (we were staying 3 nights). I had to go inside, get a cart and load our own. Once we checked in, we took our... More

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Salem, Oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The hotel was lovely, however when I called to change my reservation to add a night, they were difficult to work with and had a hard time updating my information. Was told they could update stuff and then they pushed me through to someone else who then couldn't help me and then was pushed to another person who didn't even... More

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Carol P, Guest Relations Manager at Courtyard Tacoma Downtown, responded to this review

I'm glad to hear that you felt the hotel was lovely, but sorry to hear of the difficulty you had with reservations. We will contact you privately to find out more. Thank you! More

Seattle, Washington
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having booked a King suite online and called ahead a few days in advance to ask about the possibility of early check-in, we were immensely surprised not only to be able to check in a little after noon, but to find that our suite was a corner room with a separate sitting room and huge bedroom. So much more pleasant... More

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Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

There is an award-winning, Northwest original restaurant called Pacific Grill located in the historic building attached to the hotel. Chef Gordon Naccarato was named one of Food & Wine Magazine's Top 10 Best New American Chefs. So if you crave a perfectly charred steak, crisp Caesar salad. local oysters from Hood Canal or seasonal farm-to-table specialities, it is a delicious... More

Brooklyn, New York
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Travelling to Tacoma, with my wife and 3 adult children for my older son's return from deployment in Afghanistan, requested our rooms be together, so we could either walk directly across the hall or have our doors be together. We were assured this by front desk. Upon arriving we found this NOT to be as promised. The front desk was... More

Was this review helpful? Yes 2
Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

I'm so sorry! I really would like to talk with you personally. I want to make this right and will be emailing you so we can discuss further. More

New Jersey
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Rude, condescending woman at front desk. Not accommodating at all. Promised rooms together and they were not. Asked for an hour early check in, said ok and when we arrived only 1 room ready . Nasty and inconsiderate.

Was this review helpful? Yes 2
Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

I'm so sorry to hear this! We value your business want you to be happy with every aspect of your stay. I am going to contact you directly. Thank you for letting us know about the problem. . More

Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I travel extensively for work, and I've been staying at a lot of Courtyard hotels due to recent Marriott promotions and because I like the updated hotels. I thought Courtyards were largely the same, but I think I've stayed at the worst and thankfully, the best, this week. The best by far is the one I'm at tonight in Tacoma,... More

Was this review helpful? Yes 1
Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

Thank you for taking the time to share your experience and your compliments about the staff! Everyone appreciates being recognized; and you made our staff feel GREAT! We're glad you enjoyed your stay with us. : ) More

Contributor
17 reviews 17 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 16, 2014 via mobile

Stayed here overnight for a business seminar which was held the next day at the Tacoma Convention Center. The hotel is right across the street from the Convention Center (my room had a view of it). Loved the room. Very clean and modern. Wi-Fi Connection was good. The sounder rail trolley ran in front of the hotel, which made for... More

Was this review helpful? Yes 1
Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

Thank you - so glad you enjoyed your stay! I'm sorry to hear the car and baggage retrieval took so long, and that you had to wait to get out once you got your car. There are a variety of ways to notify valet when you're ready to retrieve your car, including an option to text them. Even though we... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 28, 2014

Matt at the front desk was professional, well dressed, and he remembered us from last year. This area of Tacoma is limited by what it offers but the accomodation, the closeness to the convention center, and great staff make this a positive place to stay.

Was this review helpful? Yes
Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

Matt always has a smile on his face - it's a pleasure to have him represent our hotel. Thank you for your compliments! More

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Additional Information about Courtyard Tacoma Downtown

Address: 1515 Commerce Street, Tacoma, WA 98402
Location: United States > Washington > Tacoma
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Tacoma Downtown 3*
Number of rooms: 162
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Also Known As:
Courtyard Tacoma Downtown Hotel Tacoma
Tacoma Courtyard
Tacoma Marriott

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