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Courtyard Tacoma Downtown

#5 of 27 Hotels in Tacoma
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1515 Commerce Street, Tacoma, WA 98402
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Courtyard Tacoma Downtown
Courtyard Tacoma Downtown
Courtyard Tacoma Downtown
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Courtyard Tacoma Downtown
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    219 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (52)
    Date | Rating
    • English first
    • German first
    • Any
    English first
    • All months
      (219)
    • Mar-May only
      (61)
    • Jun-Aug only
      (70)
    • Sep-Nov only
      (47)
    • Dec-Feb only
      (41)
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    Plano, Texas, USA
    Level Contributor
    82 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 52 helpful votes
    5 of 5 stars Reviewed 3 weeks ago

    We don't typically stay in Courtyard hotels, but on short notice, didn't have much choice. Were looking for something in or near downtown, and this was best available. Reception was friendly and efficient, and check-in and check-out processes were quick and completely without issue. Room was in good location on 5th floor 1st and 3rd nights and horrible location on... More 

    Was this review helpful? Yes 1
    London, UK
    Level Contributor
    27 reviews
    20 hotel reviews
    common_n_hotel_reviews_1bd8 27 helpful votes
    3 of 5 stars Reviewed 3 weeks ago

    This is a relatively modern hotel with good quality rooms containing a refrigerator and a microwave, but no safe. There are power outlets next to the bed(s) for charging phones which is helpful. The bathroom is of a good size with a nice strong shower without any temperature control issues. It is located opposite the Convention Center and so is... More 

    Was this review helpful? Yes
    F0_Manager253, Guest Relations Manager at Courtyard Tacoma Downtown, responded to this review

    Thank you for taking time to share your experience with us. I am glad to hear that you enjoyed your stay with us and found our staff helpful. Our new refreshed look is based on the suggestions from Courtyard loyal patrons; such as having a more quality coffee available and seating areas available for the diverse needs of our guests... More 

    Vancouver, Canada
    Level Contributor
    89 reviews
    75 hotel reviews
    common_n_hotel_reviews_1bd8 201 helpful votes
    5 of 5 stars Reviewed 4 weeks ago

    Located metres from the convention centre and walking distance to restaurants & pubs. During a recent stay front desk agent Justin checked me in with the pristine Marriott standards that elite members desire- recognition, room request, and right down to pillow preference. He nailed it -including directions and hotel services all done in 5 minutes. Elegant decorated room with plenty... More 

    Was this review helpful? Yes 1
    Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

    You made Justin's day! Thank you for letting us know about your pleasant experience. We look forward to your return! More 

    Burnaby, BC
    Level Contributor
    80 reviews
    39 hotel reviews
    common_n_hotel_reviews_1bd8 43 helpful votes
    3 of 5 stars Reviewed 4 weeks ago

    The bed was very good, the room was quiet and the location is excellent, right by convention centre with the Tacoma light rail outside the door which can take you to the Tacoma Dome or to downtown. The only negative would be the air-conditioner. It was quite hot when we visited Tacoma and the air conditioner had to work hard.... More 

    Was this review helpful? Yes 1
    F0_Manager253, Guest Relations Manager at Courtyard Tacoma Downtown, responded to this review

    Dear Mr. Burnabytraveller, Thank you for taking the time to share your recent experience at the Courtyard Tacoma Downtown with us. I am glad to hear that liked our beds and you found our location excellent for your recent travel. Although other places in the country are enduring a much higher heat wave than us, we did have temperature that... More 

    Spokane, WA
    Level Contributor
    5 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    5 of 5 stars Reviewed June 29, 2015 via mobile

    We loved most everything about this hotel. It's clean; the rooms are spacious; it has a pool, and the staff at front desk were friendly. Downsides... You do have to pay for parking $14 per night for valet, $10 for self park, or find parking on street which may not be as easy if something is happening at Convention Center... More 

    Was this review helpful? Yes
    Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

    The Bistro is open for breakfast from 6:30 a.m. until 10:00 a.m. daily. Menu choices include hot American breakfast (scrambled eggs, potatoes and bacon); fresh fruit and yogurt; breakfast sandwiches; assorted pastries and oatmeal. We serve Starbucks coffee and espresso, too! More 

    New Orleans, Louisiana
    Level Contributor
    3 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed June 22, 2015

    The room was lovely, clean and comfortable. The staff was so welcoming, friendly and helpful. This will be our home away from now that our son will be going to college in Tacoma. Perfect location. 10 minutes from University of Puget Sound. The trolley is right outside for the theatre and arts district and the convention center is across the... More 

    Was this review helpful? Yes
    Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

    It's nice to hear you feel at home with us. We look forward to having you stay with us while over the time your son is at school! More 

    Salem, OR
    Level Contributor
    79 reviews
    18 hotel reviews
    common_n_hotel_reviews_1bd8 41 helpful votes
    5 of 5 stars Reviewed June 22, 2015

    My husband and I recently stayed just one night at The Courtyard Tacoma Downtown. The location of the property and the proximity to the University of Washington Tacoma campus is EXCELLENT! Our room was not ready upon arrival so they held our luggage, valet our car (only $14 per day), and we headed out for a bit to eat. We... More 

    Was this review helpful? Yes
    Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

    The University of Washington campus in Tacoma is just a few blocks away. Guests can comfortably walk or can ride the free light rail to get to campus and many nearby restaurants. Thank you for sharing your nice review! More 

    Santa Monica, California
    Level Contributor
    52 reviews
    42 hotel reviews
    common_n_hotel_reviews_1bd8 22 helpful votes
    4 of 5 stars Reviewed June 17, 2015

    Stayed here recently on business. Very friendly and helpful staff at check in. Room was ok size and bed was fine. Main positive was attitude of staff when I phoned for room service food and found they don't do this. Staff made some food for me and I collected. Really good customer service. Will stay here again.

    Was this review helpful? Yes
    Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

    Thank you for sharing your story with others. Our staff truly care about making your stay a pleasant one. More 

    Washington
    Level Contributor
    14 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 12 helpful votes
    4 of 5 stars Reviewed June 15, 2015

    Let me start out by saying that, I'm a loyal Marriott member, I've stayed with them all over the US and Mexico and I've not been disappointed yet. This was just a quick 24 hour trip for us and it was a pleasant one. The hotel was very clean and the staff were all very friendly. We checked in online... More 

    Was this review helpful? Yes
    Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

    Thank you for your review and tips! We have a couple of rooms on each floor with the configuration you described that are next to the elevator, thus creating the unusual layout. The large majority of rooms are more square-shaped and have space to move around without the long entryway. Pacific Grill is a fantastic restaurant and we are lucky... More 

    Scottsdale, Arizona
    Level Contributor
    168 reviews
    33 hotel reviews
    common_n_hotel_reviews_1bd8 65 helpful votes
    3 of 5 stars Reviewed June 7, 2015

    So, overall I like this hotel. The service is nice, the location is very good, the rooms are nicely appointed. Unfortunately the bed was a nightmare. It was a very soft on the side of it bed to start with, and then it had a huge dip in it where people would sit, probably to use the phone. Even if... More 

    Was this review helpful? Yes
    Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

    Thank you for letting us know about your experience with the bed. We are very serious about providing a quality mattress so our guests will have a great night's sleep and are sorry you didn't have that. We do a visual inspection of the mattress so we know when they need to be replaced. We are in the process of... More 

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