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Crossland Economy Studios - Tacoma - Hosmer

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8801 South Hosmer Street, Tacoma, WA 98444 (Formerly Crossland - Tacoma / Hosmer)
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Crossland Economy Studios - Tacoma - Hosmer
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Crossland Economy Studios - Tacoma - Hosmer
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78 Reviews from our TripAdvisor Community

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Traveler rating
    22
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    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (78)
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    (23)
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    (14)
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Kenai, Alaska, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

First, I 'll start by saying that this is not a family friendly hotel. In fact, it's more like a motel. A seedy motel. The lobby is dirty and the staff was unfriendly and quite honestly a little sketchy. The street is very busy with traffic, drug transactions, transvestite hookers, and your average shenanigans. The first night we were there... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Do yourself a favor: Spend a little bit more money and get a decent room somewhere else. Stay as far away from this place as you possibly can. You get what you pay for here. My boyfriend is in Tacoma for work for a week and I came to visit him out here before he moves on to his next... More 

Was this review helpful? Yes 1
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

This lady was so unforgettably RUDE at the front desk of this Crosslands Economy Studios. She lied and said she gave me a discount for my room and when I got to my room it was something much smaller than what I originally reserved. When j called downstairs, she gave me attitude and asked me if there was going to... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Crossland Economy Studios - Tacoma - Hosmer, responded to this review

Thank you for your recent review of your stay. I sincerely apologize about the issues you experienced during your stay with the hotel and the staff. This is not how we conduct our business. Thank you for sharing your experience with us as we use feedback such as yours to ensure experiences like this are not repeated. I do hope... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 27, 2015 via mobile

My fianće and I give this hotel, more like a motel, a TERRIBLE review. The matress is hard as a rock and is terrible for your back. Worst sleep ever, I dreaded going back to this rathole. The carpet was gross there was several stains. Also nails sticking out of floor in between the kitchen and the carpet. There were... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Crossland Economy Studios - Tacoma - Hosmer, responded to this review

Thank you for your recent review of your stay. The room conditions you described are unacceptable, and I sincerely apologize for your experience. In response to your feedback, we will be receiving new mattresses in the near future and will increase our room checks. Thank you very much for providing us with your feedback. If you would like to discuss... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 9, 2015 via mobile

I honestly thought someone was murdered on that bloody/urine stained mattress! I literally could not sleep thinking what was underneath me. The staff did not have enough clean towels for all 4 of my family members...what hotel doesn't have enough fresh towels??? The African-American gentleman was nice and very helpful. I wouldnt spend my money there EVER again.

Was this review helpful? Yes 2
Manager_11525, General Manager at Crossland Economy Studios - Tacoma - Hosmer, responded to this review

Thank you for your recent review of your stay. We appreciate the kind comments about our front desk staff’s hospitality; however, we apologize that the mattress and linen supply were not up to standard. In response to your feedback, I am in the process of having all of our mattresses replaced and making sure we always have clean towels available... More 

Palmer, Alaska
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 27, 2015

the staff was very helpful and the rooms were clean. The staff gave us suggestions for places to eat and easy directions to and from the fairgrounds which was useful for us. They went out there way to find us another TV remote when our remote would not work. They brought more blankets to our room when we needed them.... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Tacoma - Hosmer, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that our staff was friendly and able to assist you with easy directions to local restaurants and the fairgrounds. I am also happy to hear that new linen was delivered to you personally along with the remote you had requested. Thank you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 10, 2015

I'm a regular/weekly guest at the hotel and both Moriah and Jessica always go out of their way to make sure that I have everything I need for every visit. When they know I'm checking in, they'll have the lights on in the room and the heater on to make the room comfortable for me and I can always expect... More 

Was this review helpful? Yes 1
Manager_11525, Manager at Crossland Economy Studios - Tacoma - Hosmer, responded to this review

I appreciate you taking the time to write such an encouraging review for our staff. I'm so pleased to hear that Jessica and Moriah are able to assist you will all of your needs and provide fantastic customer service. The team and I would like to thank you again for posting your review. We look forward to welcoming you back... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 6, 2015

It just happened to be theplace.Wtime, the right price, And definitely the right place. With friendly and courtesy staff, that have been just great and helpful through our entire stay. I would highly recommend the Crosslands to everyone looking for a nice, affordable hotel. Thank you.

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Tacoma - Hosmer, responded to this review

Thank you for taking the time to write a review of our hotel. We are so glad that you had a pleasant stay with us and that our staff provided you with quality service. Thank you again for your kind words. We look forward to seeing you in the future, should your travels bring you back to our area. More 

Denver, Colorado
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed December 27, 2014

Old and beat up. Air traffic overhead from SEATAC and thin walls. Staff is friendly enough but are working with a property in need of repairs. Old TV. Old burners countertop. Tiny & old refrigerator. Think Twice and look into neighboring towns for a better value.

Was this review helpful? Yes 3
Manager_11525, General Manager at Crossland Economy Studios - Tacoma - Hosmer, responded to this review

Thank you for your recent review of your stay. We appreciate the kind comments about our friendly staff; however, we apologize for the noise disturbances you experienced as well as for the condition of your room. I will be meeting with our staff to review your comments to ensure your experience is not repeated. Thank you for bringing this to... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 22, 2014

horrible living conditions run horrible unprofessional uncaring disrespectful customer service kessica run. flithy stained old & hard mattress/box run. i would never recommend nor stay again runrunrun

Was this review helpful? Yes 2
Manager_11525, General Manager at Crossland Economy Studios - Tacoma - Hosmer, responded to this review

Your review for our hotel was recently brought to my attention. The cleanliness issues you described are unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I will be working diligently with our housekeeping staff to deep clean our rooms to ensure that they meet standards. As well, I am so sorry... More 

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