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All 27 Tacoma hotels

Crossland Economy Studios - Tacoma - Hosmer

2.0 of 5 Hotel   |   8801 South Hosmer Street, Tacoma, WA 98444 (Formerly Crossland - Tacoma / Hosmer)
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54%
Ranked #10 of 27 hotels in Tacoma
A recent review
4 of 5 stars Reviewed May 24, 2014
Melissa C
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59 people have reviewed this hotel

Traveler rating
    19
    13
    11
    10
    6
See reviews for
13
8
8
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Puyallup, Washington
1 review
2 of 5 stars Reviewed 2 weeks ago

We have stayed at this company's hotel before multiple times just at the Puyallup location and had a great stay. It was the 4th of July so since that location was booked we decided to try the Hosmer-Tacoma location. We reserved online and that was a great process. When we got there the lady in front had a guest checking... More

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Tacoma - Hosmer, responded to this review

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so we are disappointed to hear that we did not inform you of our "customize your kitchen" options during check-in and that you were not provided with quality service. To ensure that a situation like yours... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 24, 2014

My husband and I have used the Crosslands in a couple different cities going on about 4 months with a 6 night stay being the longest reservation. We started with Booking.Com which ran about a $5 discount per listed price. Then I got an email to sign up for extended stay suite rewards...... That is worth the 3min it took... More

Was this review helpful? Yes 1
Seattle, Washington
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 17, 2014

I just PCS'D here and was looking for a place to stay with my son for a few days until I got my house papers signed. Upon arrival it did not look too bad. However once we got in the room, there was a mildew odor. Upon inspection of the room we found dried blood on one of the bed... More

Was this review helpful? Yes 3
Manager_11525, Manager at Crossland Economy Studios - Tacoma - Hosmer, responded to this review

Thank you for your recent review of your stay. Please accept our sincerest apologies for the noise levels and the level of cleanliness in your room. In response to your feedback, I will meet with the staff to review our guest protocol and cleaning procedures to ensure your experience is not repeated. If you would like to provide any additional... More

Lawton, Oklahoma
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 23, 2014

I got this hotel room for my dad when he was traveling from China to meet his granddaughter for the first time. I looked here, and other sites for reviews... but I must not have read the appropriate ones. The room was not the cleanest. The TV was seemingly on rabbit ears, because it didn't even have more than a... More

Was this review helpful? Yes 4
Manager_11525, General Manager at Crossland Economy Studios - Tacoma - Hosmer, responded to this review

Thank you for providing us with details about your stay. Your comments in regards to the elevator and security are much appreciated. Still, I was disheartened to hear that you were not satisfied with our TV channel offering, your mattress and the cleanliness of your room. Your feedback is very important to us, so thank you for sharing. To discuss... More

2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 5, 2014

Room not vacuumed at check-in. Grubby areas on bathroom door and kitchenette cupboard doors. Notified front desk TV did not receive channels listed on channel guide. Was told maintenance would fix it but never showed. Called front desk two additional times about issue but no one ever showed.

Was this review helpful? Yes 4
Manager_11525, Manager at Crossland Economy Studios - Tacoma - Hosmer, responded to this review

Thank you for sharing your experience. I sincerely apologize for the maintenance issues and the level of cleanliness in your room. I will meet with our entire staff to review our maintenance policies and cleaning procedures to ensure that your experience is not repeated. Your feedback is greatly appreciated and it will help us in our efforts to continually improve... More

Bellingham, Washington
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 26, 2014 via mobile

Arrived for check in little before 3pm room wasn't ready Got into room was missing some of the towels and the toilet kept running every 30 seconds called front desk was told someone would come and fix it never did. Also the tv only picked up 3 or 4 channels clearly and no local news channel. All else was ok... More

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 30, 2014 via mobile

After working late into the night, circumstances changed and was in need of a hotel for the night. Desk closes at 11Pm after a call to the hotel directly I was told they would not help me. Having stayed at that location prior and 3 other hotels in the chain in the previous 3 weeks. I felt like they didn't... More

Was this review helpful? Yes 3
Manager_11525, General Manager at Crossland Economy Studios - Tacoma - Hosmer, responded to this review

Sean - Thank you for taking the time to write a review of your stay. It upsets me to hear that you were not able to check-in after 11pm. I am sorry for your experience. Please know, our staff is available throughout the evening hours to assist guests as needed. With that in mind, I have brought your comments to... More

1 review
5 of 5 stars Reviewed January 18, 2014 via mobile

Excellent staff. Truely dedicated to their guests. Will take care of you every way possible! will do whatever it takes to make your experience a great one. Everyone went out of their way to help and was honest when giving recommendations and advice.

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Tacoma - Hosmer, responded to this review

Thank you for posting such a rave review. I'm thrilled that you were so happy with the service our staff provided. I will be sure to share your kind comments with the entire team. We truly enjoyed having you stay with us and we would love to provide you with another comfortable stay in the future. More

Portland, Oregon
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 12, 2014

We are visiting Crossland Tacoma at Hosmer regularly now to see our son at college. Value is great: The studio apt configuration is perfect for our needs. The staff is friendly and helpful. The room is always clean and everything works. But we are starting to notice the very hard beds, the very small pillows, no shampoo, chronic undersupply of... More

Was this review helpful? Yes 1
Stamford, CT
Top Contributor
71 reviews 71 reviews
17 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed October 20, 2013

Excellent customer service at the front desk, friendly. Clean rooms, but slightly "outdated." Good water pressure, and hot water too (rare to find in hotels sometimes). Beds were hard, but later in the week I stayed at a different hotel and it was too soft LOL. No hair dryer or luggage rack--odd because this is usually common in hotels. I... More

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Tacoma - Hosmer, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed your stay with us. I'm glad the location was convenient for you and the water pressure suited your needs. I do apologize that we do not provide a luggage rack in the rooms; however, we do have hairdryers that we can... More

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Additional Information about Crossland Economy Studios - Tacoma - Hosmer

Address: 8801 South Hosmer Street, Tacoma, WA 98444 (Formerly Crossland - Tacoma / Hosmer)
Phone Number:
Location: United States > Washington > Tacoma
Price Range (Based on Average Rates): $
Hotel Class:2 star — Crossland Economy Studios - Tacoma - Hosmer 2*
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Also Known As:
Crossland - Tacoma / Hosmer Hotel Tacoma

9 photos of this hotel

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Amenities

Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#1 Best Value Hotel in Tacoma
Hotel Class
Number of rooms
129

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