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Extended Stay America - Tacoma - South Hotel

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All 32 Tacoma hotels

Extended Stay America - Tacoma - South

2.5 of 5
2120 S. 48th St, Tacoma, WA 98409
Hotel amenities
Extended Stay America - Tacoma - South
8 traveler photos
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Ranked #9 of 32 hotels in Tacoma
4.0 of 5 stars 24 Reviews
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24 reviews from our community

    Trip type
Traveler rating
    12
    5
    4
    0
    3
Date Rating
Spring, Texas, United States
2 reviews
“Find another place to stay!!”
1 of 5 stars Reviewed June 10, 2013

Room was nice, it came with a kitchen, but what's the se of having it hen suffer can not supply you with the needed things to enjoy the kitchen. Stay 6 nights and not once did a housekeeper bother to come in to change sheets, towels or garbage, even when asked to several times. When calling the front desk for... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Tacoma - South, responded to this review
June 17, 2013

Thank you for your recent review, I am sorry to hear that you did not enjoy your stay. In response to your feedback, I am working with the staff to cover the issues you have brought to our attention. Housekeeping is provided weekly to guests who stay 8 nights or more. Guests can receive a room refresh, at their request,... More

Minneapolis, Minnesota
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Very disappointing”
1 of 5 stars Reviewed May 24, 2013

Checked in to find our reservations were not correct. We made them in Feb. and checked in May 16th so booked ahead in plenty of time. We booked a suite which was supposed to include a king bed and sofa sleeper. Our room only had the king bed. We also booked a room for the rest in our party who... More

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Tacoma - South, responded to this review
May 29, 2013

I appreciate you bringing your experience to our attention. The situation you described regarding the confusion with your room types as well as the cleanliness of the hotel is truly regrettable. We are very sorry for your experience. To ensure that a situation like yours doesn't happen again, my team is working together to communicate more effectively to alleviate room... More

Vineland, New Jersey
1 review
“Excellent staff and accommodations”
5 of 5 stars Reviewed May 19, 2013

I would like to thank the front desk staff (Sean, Roel, Amy and Shereen) for their wonderful and personal reception. They are fun, pleasant and helpful. Whenever I approached the desk for any question or concern, they were so eager to help and assist. I always try to stay at Extended Stay for all my vacations and you have not... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Tacoma - South, responded to this review
May 20, 2013

The staff and I read your review, and would like to thank you for writing such wonderful things about our Front Desk team members. We are so pleased to hear that we were able to offer you a comfortable stay while you were in the Tacoma/Seattle area. Thank you again for sharing your experience with us. We would love to... More

1 review
“Very enjoyable and comfortable experience.”
5 of 5 stars Reviewed May 17, 2013 via mobile

The location was in a convenient location. I was very pleased with the courteous hospitality of the staff. I plan on returning to this location and I will definitely recommend it to others.cleanliness is important to me and the overall appearance was excellent.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Tacoma - South, responded to this review
May 20, 2013

The staff and I read your review, and would like to thank you for writing such nice things about the way the staff treated you while you were away from your home. As well, I truly appreciate your comments regarding the cleanliness of our hotel. Thank you again for your kind words. The staff and I would love to provide... More

Spokane, Washington
2 reviews
“Friendly and professional staff!”
5 of 5 stars Reviewed May 13, 2013

Roel at Extended Stay deserves a shout-out for being professional and flexible. When my car broke down on my way from Spokane to Tacoma, I had to cancel my reservation. Roel was friendly and courteous regarding the cancellation. Turns out I cancelled too soon. To my surprise, my fiance came to the rescue by picking me up in Moses Lake... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Tacoma - South, responded to this review
May 20, 2013

Patrick - It is so rewarding to read that you had a great stay with us. Thank you for your comments. I am glad that you were pleased with Roel and so happy to know that he made such a positive impact on your stay. Once more, thank you for posting your review. We look forward to having you visit... More

Seattle, Washington
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Visiting Friends”
3 of 5 stars Reviewed May 11, 2013

The room is ok. AC and heat is working fine. It's got a microwave and a fridg. Lighting in the room is ok. Beds are comfortable. Nothing special. It's clean but the bathroom smells awful. Amenities you gotta ask. No one is available to check out at 5am. The location is very convenient.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Tacoma - South, responded to this review
May 20, 2013

Thank you for taking the time to write a review of your stay. I'm glad that you found our location convenient. I will be reaching out to our Housekeeping staff in regards to your comments on the odor within your room. Thank you again for your review. We look forward to seeing you in the future, should your travels bring... More

Tacoma, Washington
1 review
“Wonderful experience”
5 of 5 stars Reviewed May 9, 2013

It's a wonderful room and a great price. The staff was great, very helpful and funny. The room was big, and the kitchen area was amazing. The room was clean and relaxing. The area is also good because best buy and the tacoma mall are near by! I couldn't have asked for a better hotel for the money I paid!... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Tacoma - South, responded to this review
May 20, 2013

Angela - Thank you so much for sharing your experience with us. It's great to hear that you enjoyed your stay at our hotel and you found our location to be convenient. I do hope that you will return to our hotel, or any of our other brand locations, in the future. More

Carbondale, Illinois
1 review
“Couldn't have asked for anything better”
5 of 5 stars Reviewed May 6, 2013

I've stayed at Extended Stay properties before and I thought they were a little mediocre, but I think they've really turned things around. The staff at this location were super friendly and extremely helpful. I was in town for a job interview and April helped me out when I forgot to print out my presentation notes for my interview. She... More

Was this review helpful? Yes
Manager_11525, Owner at Extended Stay America - Tacoma - South, responded to this review
May 20, 2013

The team and I appreciate your glowing remarks. Thank you for your comments regarding the cleanliness of our hotel and the way the staff made you feel while you were away from home. We are very fortunate to have April as our Hotel Manager, she leads by example which is evident by your comments. Thank you again for your review.... More

Florence, Oregon
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great service but...”
3 of 5 stars Reviewed April 22, 2013

Just got home after staying here for 2 nights. I found this hotel on priceline and got it for $45 a night. Not a bad deal for the area. The hotel was nice with a great staff but it's you're average corporate hotel (i.e. holiday inn, days in, etc...). I did like that there was a kitchenette in each hotel... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Tacoma - South, responded to this review
April 25, 2013

Thank you for taking the time to write a review of your stay. We are so happy to hear that the in-room kitchen as well as the Grab-and-Go Breakfast, worked well for you. It is disheartening to hear that there was an issue with one of the beds in your room. I sincerely apologize. We have reviewed this as a... More

1 review
“Okay in a pinch for one night, but keep looking if you can.”
3 of 5 stars Reviewed April 14, 2013 via mobile

Staff was great! That was why I stayed and did not find another place. It was close to where I needed to be. If I had a choice, I would keep looking. But did not know the area. I was there for business from Texas. Tacoma Mall accross the street which is great if you want to shop. Overall appearance... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Tacoma - South, responded to this review
April 16, 2013

Thank you for taking the time to review our hotel. It's great to hear that our staff made you feel at home and our location was convenient to where you needed to be. Still, I am sorry that we were unable to satisfy you during your stay. We hope you will visit us again so we can be sure to... More

 
 
Extended Stay America - Tacoma - South
Extended Stay America - Tacoma - South
4.0 of 5 stars 24 reviews
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Additional Information about Extended Stay America - Tacoma - South

Also Known As:
Extended Stay America Tacoma
Extended Stay Tacoma
Tacoma Extended Stay
Address: 2120 S. 48th St, Tacoma, WA 98409
Region: United States > Washington > Tacoma
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
#6 Family Hotels in Tacoma
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Tacoma - South
2120 S. 48th St
Tacoma, WA 98409
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