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All 27 Tacoma hotels

Extended Stay America - Tacoma - South

2.5 of 5 Hotel   |   2120 S. 48th St, Tacoma, WA 98409
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Ranked #10 of 27 Hotels in Tacoma
A recent review
5 of 5 stars reviewed 6 days ago
tmswank North Kansas City, Missouri
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59 reviews from our community

Traveler rating
    25
    14
    8
    2
    10
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13
7
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16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Kansas City, Missouri
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The traffic between Seattle and Tacoma was horrendous so we anticipated having difficulty locating this place. I booked it through a third party sight. Much to my surprise this sits right off the freeway next to the Tacoma Mall. Our room was beautiful and very comfy. If you are looking for a place in South Tacoma this place is for... More

Was this review helpful? Yes 1
Kitakyushu, Japan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Have stayed here several times for long term. The staff are friendly and always helpful. If you do not drive the location is ideal as it is across from the mall with lots of inexpensive places to eat like the food court. The bus is right there so it is easy to get around especially for academics. The hotel is... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Tacoma - South, responded to this review

The staff and I read your review, and would like to thank you for writing such pleasant things about our staff and our hotel. We are delighted we were able to provide you with a clean and restful stay during your visit. Thank you again for your kind words. The staff and I would love to provide you with another... More

Pacific Northwest
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel before and liked it. It was a good value for the money and friendly staff. This last time: I called the front desk to ask a question before booking and she told me very rudely that she was too busy to answer any questions, so I better just book my room and ask when... More

Was this review helpful? Yes 2
1 review
3 of 5 stars Reviewed 3 weeks ago

Was in town on a business trip. Enjoyed the clean room and friendly staff. Better than the motel dives I have had to stay now I have to say more because I didn't meet the minimum words by trip advisor… this is lame part by trip advisor blah blah blahs blah blah

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Manager_11525, General Manager at Extended Stay America - Tacoma - South, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm glad that we were able to provide you with a clean and comfortable stay while visiting the area. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More

Coquitlam, Canada
Top Contributor
101 reviews 101 reviews
35 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 5 weeks ago

we had 4 rooms booked at this hotel for a weekend car show - the hotel is clean with adequate parking - the cold water tap in our room #131 just spun around without dispensing water - I asked 3 times for the coffee pot and cups and they finally came when we were heading to bed ! - the... More

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Manager_11525, General Manager at Extended Stay America - Tacoma - South, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies that you had waited so long to receive the requested dishes for your room and that the cold water tap was not working. We thank you for alerting us to these issues, which enabled us to make the necessary repairs... More

Frederick, Maryland
1 review
5 of 5 stars Reviewed September 5, 2014

We needed a good base from which to coordinate a funeral as out-of-towners. We were met by such helpful and considerate staff, professional yet friendly every step of the way. Although we didn’t share with them the reason for our stay, Kelly and Amy especially, were very helpful and always kind. We found our room clean and comfortable, and we... More

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Manager_11525, General Manager at Extended Stay America - Tacoma - South, responded to this review

The staff and I read your review, and would like to thank you for writing such amazing things about the hotel and our team. We are so pleased we were able to provide you with a comfortable stay during a difficult time. Thank you again for your kind words. The staff and I would love to provide you with another... More

GOLDEN
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 4, 2014

I recently stayed in this Extended stay for 12 days. There were some problems with the hotel, mainly that they are grossly understaffed. We showed up to check in and had to wait 2 1/2 hours past check in time for a room to be available. This included several others in the lobby waiting. The room, however, was comfortable and... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Tacoma - South, responded to this review

Thank you for the feedback about your stay at our hotel. We are pleased to read that our hotel met your needs overall; however, we apologize that your room was not ready at the 3 pm check in time. Your comments were reviewed by the staff, and we are working to ensure better communication with our team to make sure... More

Victoria, BC
1 review
5 of 5 stars Reviewed September 1, 2014

We wanted a clean, friendly, no-frills, get what you pay for hotel in Tacoma. This is exactly what we got. It was nicely appointed, the staff we interacted with were friendly and helpful, it had easy access to a decent mall, Interstate 5 and Highway 16. Good choice of restaurants including Starbucks across the street at the Tacoma Mall. We... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Tacoma - South, responded to this review

The staff and I read your review, and would like to thank you for writing such nice things about our hotel. We are proud to know you received a comfortable stay with friendly service. We're pleased to read that our location was so convenient for your needs. The staff and I would like to thank you again for posting your... More

Portland, Oregon
1 review
1 of 5 stars Reviewed August 21, 2014

I had called this site asking if windows open - was told they do - then asked if it was near highway noise, I was assured that I would have a room on the opposite side of the building, away from the highway. .I was told that that was noted. I arrived for my room - entered the door -... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Tacoma - South, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that you were not assigned the room that you requested. I shared your comments with the team, and we will be reviewing our reservation procedures to ensure that your experience is not repeated. As well, I am sincerely sorry... More

Tacoma, Washington, United States
1 review
5 of 5 stars Reviewed August 18, 2014

I've stayed at the South Tacoma ESA twice, and both times have been a very good experience as far as the facilities being clean, modern and well-stocked. However, I must say that my most recent visit excelled beyond my expectations with an extremely friendly, responsive staff; especially Amy at the front desk who helped me numerous times and constantly had... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Tacoma - South, responded to this review

Brandon - We want to thank you for taking the time to post a review of your stay. We're so pleased to hear that Amy provided you with great customer service during your stay. She truly is an asset to our team. We appreciate you letting us know about the static with the televisions. We are sorry for this issue... More

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Additional Information about Extended Stay America - Tacoma - South

Address: 2120 S. 48th St, Tacoma, WA 98409
Phone Number:
Location: United States > Washington > Tacoma
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Tacoma - South 2.5*
Number of rooms: 109
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Also Known As:
Extended Stay America Tacoma
Extended Stay Tacoma
Tacoma Extended Stay

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