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All 27 Tacoma hotels

Extended Stay America - Tacoma - South

2.5 of 5 Hotel   |   2120 S. 48th St, Tacoma, WA 98409
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64%
Ranked #12 of 27 hotels in Tacoma
A recent review
5 of 5 stars Reviewed April 4, 2014
LMayJr Tacoma
  • Overview
  • Reviews (45)
  • Photos (11)
  • Amenities
  • Room tips (17)
  • Location
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45 people have reviewed this hotel

Traveler rating
    19
    10
    6
    2
    8
See reviews for
10
6
3
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Tacoma, Washington
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

1st off I must say that they lady who checked us in at night (Jessica) was very friendly and helpful. Too bad I had to deal with Yolanda there next morning, she must be new but I can't even say that's an excuse because I think she just lacks common sense and I am pretty easy going. We stayed here... More

Was this review helpful? Yes 2
Tacoma, Washington
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This location has very poor customer service, Most days when I arrived or was leaving there was no staff at the desk. Sign said "workers in the back room" Door is always closed this is a sign of staff that are not interested in serving the guest. Also staff hung up on my wife when she called to get a... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 15, 2014

Never will stay at the Tacoma or Fife hotel again. Website i booked our stay at showed this hotel had late check out and free local calls. Front desk harrassed us to leave at exactly check out time even though i spoke with front desk hours earlier about possibly staying another night. Since they gave us 5 mins to leave... More

Was this review helpful? Yes 2
Tacoma
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2014

I just wanted to write a quick review about Amy. She was very helpful and nice. She obviously knows her job very well. The staff has always been good, and Amy is no different. Look forward to another stay.

Was this review helpful? Yes 1
Tacoma
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2014 via mobile

I have stayed at this location many times. Because of my work schedule I have had to check in earlier than the regular time. They offered me early check in every time and made sure my room was ready. The rooms are very clean and comfortable. The staff has always been friendly and professional. This has become a home away... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Tacoma - South, responded to this review

The staff and I appreciate your kind remarks. We’re thrilled to hear that you enjoyed your time at our hotel and the service our staff provided. Again, thank you for the comments. We look forward to providing you with another comfortable stay in the future! More

Naples, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 25, 2014

Overall, I thought the experience at this hotel was good, but not great. However, one of their staff (Amy Simmons) single-handedly overcame many issues, and wowed me with her charm, grace, and genuine customer care skills, which makes me rate this hotel four stars. Some things, though, even Amy could not overcome....an inoperative elevator for four days, or how about... More

Was this review helpful? Yes 1
Top Contributor
57 reviews 57 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 31, 2014

The negative reviews almost made us book elsewhere but the ideal location by the mall and astride the highway and kitchenette made it too hard not to go here. Newly renovated rooms were very nice. Clean, fresh and sufficiently equipped. It's not fancy, but it's clean friendly and reasonably priced. While we did have issues from renovations in other floors,... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Tacoma - South, responded to this review

Thank you for choosing to stay at our hotel. I am so glad that you liked our new and improved look, from our guest rooms to common areas, we are very proud of the enhancements that have been made. As well, it is great to know that you found your room to be clean and truly enjoyed the service our... More

Spokane, Washington
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 14, 2014

We booked into this hotel for an extended stay as we had a job assignment in the area. Since this hotel had a kitchenette, we chose it ... and there wasn't much else available. We should have opted to drive whatever distance was necessary. From the outside, this place looks pretty nice. From the inside it is old and in... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Tacoma - South, responded to this review

Thank you for choosing Tacoma Extended Stay. Congratulations on your job assignment here in Tacoma, Washington. I received a copy of your review, and wanted to take a moment to personally respond. The sequence of events you described is unacceptable, and I sincerely apologize for your experience. In response to your feedback, I am opening a through investigation. If you... More

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 29, 2013

Stayed here for over a month out of necessity, travelling on very tight budget and this hotel provided the cheapest rate. I was a little taken aback when I arrived in the middle of the night to find the hotel was locked for safety measures and I had to be buzzed in. Hotel doors under constant surveillance, so you do... More

Was this review helpful? Yes 2
Olympia, Washington
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 18, 2013

I went over some of the reviews of the hotels in the area before my stay and I originally stayed at another hotel, after a night of terror I decided to try out Extended Stay. I had seen some mixed reviews online so I came in with my dukes up. I called in advance and received amazing customer service over... More

Was this review helpful? Yes 1
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Additional Information about Extended Stay America - Tacoma - South

Address: 2120 S. 48th St, Tacoma, WA 98409
Phone Number:
Location: United States > Washington > Tacoma
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Tacoma - South 2.5*
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Also Known As:
Extended Stay America Tacoma
Extended Stay Tacoma
Tacoma Extended Stay

11 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (3)
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Hotel & grounds (2)
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Bathroom (1)
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Dining (1)
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Other (5)

Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
109

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