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Holiday Inn Express Tacoma

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8601 South Hosmer Street, Tacoma, WA 98444
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Holiday Inn Express Tacoma
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92 Reviews from our TripAdvisor Community

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Litchfield, Maine
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We showed up with a reservation at another Holiday Inn far from this location. The desk receptionist was courteous, and rapidly able to assist us with altering the reservations to accommodate our change of venue. The room was quiet, clean and well stocked with the amenities they provide. We even got free water, now that should not be something to... More 

Helpful?
Thank Marsha C
1 review
3 of 5 stars Reviewed November 15, 2015 via mobile

Clean. A little outdated, but fine. Woke up with a neck ache every morning because of the terrible pillows that ALL the rooms have. Sketchy location. Good breakfast. Some friendly staff. Some not so friendly.

Helpful?
Thank Michele P
Manager M, Front Office Manager at Holiday Inn Express Tacoma, responded to this review

Dear Michele P, Thank you for providing feedback regarding your stay to the Tacoma Holiday Inn Express Hotel & Suites. We value you as a guest and are pleased to have had the opportunity to accommodate your lodging needs. I am pleased to hear you enjoyed our wonderful hot breakfast and friendly staff. Your comfort matters to us and we... More 

Miami, Florida, United States
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed November 3, 2015 via mobile

Visited for a wedding in Tacoma. Stayed 5nights in a suite with three adults and two children. The suite was clean and roomy. It had two queen beds and a sofa bed. Also had a mini fridge and microwave with was soo convenient. The staff was extraordinary kind and efficient. They have a great daily complimentary breakfast which includes hot... More 

Helpful?
Thank Irene A
Manager M, Front Desk at Holiday Inn Express Tacoma, responded to this review

Dearest Irene, Thank you for taking the time to provide such wonderful feedback regarding your recent stay. We are pleased to hear you enjoyed our comfy beds, great breakfast and kind staff while in town for the wedding. We truly value your opinion about the hotel brand and our location. It is our goal to meet and beat your expectations... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 9, 2015

Holiday Inn Express employees where courteous, professional and friendly. Room was clean with comfy beds. Easy internet access and rapid check out. Pool and hot tub seemed clean. Inn next to I-5 easy access. Rooms were quiet and couldnt tell you were next to freeway unless window open or outside.

Helpful?
Thank jdcandtkc
Manager M, Front Desk at Holiday Inn Express Tacoma, responded to this review

Dear Jdcandtkc, Thank you for taking the time out of your day to write us a review and tell us about your experience. I am very glad to hear that you enjoyed your stay with us and were comfortable during your entire stay. I am especially happy to hear our staff was able to create a friendly atmosphere for you.... More 

kealakekua
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed September 4, 2015

easy access to and from I5. very comfortable and clean room. great price. better than expected. would definatly stay there again. staff helpful and welcoming. good breakfast. safe and secure area. great stay.

Helpful?
Thank konachristine
Manager M, Front Desk at Holiday Inn Express Tacoma, responded to this review

Dear Konachristine, I am overjoyed to hear that we can look forward to welcoming you back in the future and that our staff was able to provide you with such a friendly and welcoming atmosphere during your recent stay with us. It will bring me great pleasure to pass along your kind words to the other staff. I am glad... More 

Silverton, Oregon, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 18, 2015

friendly staff very helpful. would stay there again anytime. They even have security at night which was comforting. Room way very very clean!! Loved this place! We were going on to Seattle the next day and thought about staying in Seattle, but were so happy with our room we decided to stay here the 2nd night too.

Helpful?
Thank Julie N
Manager M, Front Desk at Holiday Inn Express Tacoma, responded to this review

Dear Julie N., I am overjoyed to hear that you enjoyed your stay with us so much that you stayed another night. It will bring me great joy to pass along your kind words to the rest of the staff; thank you so much for taking the time to tell us about your experience. We look forward to welcoming you... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 17, 2015

Received a discount as my fiancé works at a holiday inn. Was unable to make as i was sick. Rest of family showed up and they were told they cannot check in. Doubled the rate of the rooms if they decided to stay. Extremely rude and would not work with us. Go somewhere else as these people will not work... More 

Helpful?
3 Thank Geraldine O
IHGCare, Guest Relations Manager at Holiday Inn Express Tacoma, responded to this review

Dear Geraldine O, Thank you so much for your review of our hotel. We are hospitality professionals who pride ourselves on delivering world class customer service. It sounds like we failed to deliver an outstanding service at the front office during your check-in. Please accept our sincere apologies for any inconvenience this issue may have caused you. We take comments... More 

Travelers are raving about these Tacoma hotels

Minnesota
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 11, 2015

A friend and I stayed at Holiday Inn Express in Tacoma at the end of July 2015. We arrived late after a long day of driving from Glacier National Park. We had a very friendly greeting from the lady at the front desk which was nice after a long travel day. She told us all we needed to know about... More 

Helpful?
1 Thank DKjams04
Manager M, Front Desk at Holiday Inn Express Tacoma, responded to this review

Dear DKjams04, I am overjoyed to hear that our staff was able to create such a friendly and welcoming check-in experience for you after a long day of travel. I am also very glad to hear that you were comfortable in your room and enjoyed your three day stay with us. We truly appreciate you taking the time out of... More 

Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 23, 2015 via mobile

I stayed at this hotel for 3 nights for work. I'm not from the area and I'm not the one that makes our reservations. It close to shopping and restaurants. But when you drive up, you can tell it's not in the best of neighborhoods. At work the next day, local coworkers expressed concern that I should not venture out... More 

Helpful?
1 Thank Amber C
Manager M, Front Desk at Holiday Inn Express Tacoma, responded to this review

Dear Amber C., I am very glad to hear that you enjoyed the hotel itself and our staff was able to create a welcoming environment for you. Our convenient location does have us located near a shopping center and several gas stations and I am sorry that this caused you discomfort. Our twenty-four hour staff is always available to take... More 

Vancouver
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 5, 2015

We stayed here after a night at Great Wolf Lodge in Grand Mound on our way back to Canada. The staff were very friendly and welcoming, and the rooms clean, cool and quiet. My sons asked if we were the only ones staying there! In the morning, we were very happy with the breakfast offerings. We have nut allergies which... More 

Helpful?
Thank Bender222222
Manager M, Front Desk at Holiday Inn Express Tacoma, responded to this review

Dear Bender222222, Thank you so much for taking the time to write us a review and let us know about your stay. I am very glad to hear that you and your family enjoyed your stay with us and I am especially glad to hear that we can look forward to welcoming you back in the future. It is always... More 

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