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Shilo Inn Tacoma Hotel

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Shilo Inn Tacoma

2.0 of 5
7414 South Hosmer Street, Tacoma, WA 98408
Hotel amenities
Shilo Inn Tacoma
20 traveler photos
Ranked #8 of 32 hotels in Tacoma
4.0 of 5 stars 96 Reviews
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96 reviews from our community

    Trip type
Traveler rating
    42
    31
    11
    4
    8
Date Rating
bury st eds
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
“SCW on Tour”
4 of 5 stars Reviewed May 20, 2013 NEW

Nice hotel situated just out of town on interstate 5, found the room well equipped, clean and tidy and again, l found the staff to be very helpful and friendly. Ideally located for exploring this part of the state. A complimentary buffet style breakfast is available and there is a restaurant opposite offering a full menu.

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portland, or
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
“Clean average hotel with very nice staff”
4 of 5 stars Reviewed March 9, 2013

I was here for 2 nights on business. The room was clean, the bed was very comfortable and the linens seemed fresh. Not enough towels in the room as they were small. Really this hotel was what you'd expect mid range; however, the staff was incerdibly frinedly and helpful even when I arrived and they had made an error in... More

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Shilo I, General Manager at Shilo Inn Tacoma, responded to this review
March 11, 2013

Dear h2002, Thank you for taking the time to comment on your recent stay at the Shilo Inn & Suites Tacoma. We pride ourselves on superior customer service. Our employees are our greatest asset; they do such an outstanding job. We are the midst of a number of upgrades; we recently upgraded to new pillow top beds, bedding package and... More

Minot, North Dakota
1 review
“The best staff in town!”
5 of 5 stars Reviewed February 28, 2013

I have been staying at this motel for about 3 years now on a regular basis. The staff is absolutely first rate, including security. They are friendly, helpful and even gave me a ride to the airport when my cab didn't show up. (That's not normal) They go way above and beyond for their customers. I can walk in the... More

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Shilo I, General Manager at Shilo Inn Tacoma, responded to this review
March 1, 2013

Dear Ronnie L, Thank you for your lovely comments regarding your recent stay at the Shilo Inn & Suites Tacoma. Your comments on our performance and accommodations were most generous and shall be passed on to the staff members. We pride ourselves on superior customer service. Our employees are our greatest asset; they do such an outstanding job. I am... More

Minnesota
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
“First time-now forever”
5 of 5 stars Reviewed February 23, 2013

I was not familiar with this chain, so I didn't know what to expect. I was pleasently surprised. Fom the beginning, we were greeted with a friendly smile by the staff, which continued throughout the entire stay. This was a short stay with our grandkids, but proved to be beyond our expectations. Even with the 2 beds, the rooms were... More

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Shilo I, General Manager at Shilo Inn Tacoma, responded to this review
February 26, 2013

Dear roomchecker, I appreciate you taking the time to tell us of your satisfaction with our accommodations and service during your recent visit to the Shilo Inn & Suites. Your comments were very kind. It is always gratifying to know that our performance was effective and appreciated. Our staff’s dedication to customer service is our most valuable asset. I will... More

Anderson, Indiana
1 review
“Very Nice!”
5 of 5 stars Reviewed February 7, 2013

My husband and I stayed here to visit my son who was returning from Afghanistan. What a wonderful place and very clean. The room had two beds. Once was king size and the other queen/full. The beds were very comfortable. My son was able to spend the entire week with us! The staff was very friendly and so very nice.... More

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Shilo I, General Manager at Shilo Inn Tacoma, responded to this review
February 11, 2013

Dear Robin5656, Thank you for your lovely comments regarding your recent stay at the Shilo Inn & Suites Tacoma. Your comments on our performance and accommodations were most generous and shall be passed on to the staff members. It is always gratifying to welcome our men and women in the armed services back from their deployments. It was especially nice... More

Marietta, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Great stay”
5 of 5 stars Reviewed January 19, 2013

Traveled by myself (woman) to Tacoma to see my son return from Afghanistan. Could't choose which hotel - but decided on this one. Very pleased I did. It's very clean and I get squeamish easily over cleanliness of rooms. Bathroom clean and beds are new! BUT, the best part of this hotel was the staff. Didn't pass one member of... More

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Shilo I, General Manager at Shilo Inn Tacoma, responded to this review
January 22, 2013

Dear Kimmaci, Thank you for your sharing your experience at the Shilo Inn & Suites Tacoma. We pride ourselves on superior customer service. Our employees are our greatest asset; they do such an outstanding job. I am grateful that you took the time to let us know of your satisfaction. Thank you for your patronage and I hope you will... More

Austin, Texas
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
“Good Stay”
4 of 5 stars Reviewed January 14, 2013

I stayed here just one night and was flying out of SeaTac the mext morning. This hotel is close to shopping & restaurants, it's right off of I-5 and super close to the Tacoma Mall. My room was large and clean. Check in was a breeze and the person who checked me in was very friendly. It looks like they... More

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Shilo I, General Manager at Shilo Inn Tacoma, responded to this review
January 22, 2013

Dear ladybugg73, Thank you for taking the time out of your busy schedule to review our accommodations and services. Your comments were very kind. You are so right; we are very convenient to the I-5, the Tacoma Mall, shopping and numerous restaurants. We appreciate your patronage and hope you will stay with us again the next time you are in... More

Missoula, Montana
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
“Friendly, clean and worth every penny.”
5 of 5 stars Reviewed January 13, 2013

Employees are outstanding when it comes to customer service. We have been going here for years as it is a centrally located place for my family. The desk clerk J.J. we met on our first trip down. There have been years between trips and even tho, she always remembers us. She is not the only outstanding employee. Most will do... More

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Shilo I, General Manager at Shilo Inn Tacoma, responded to this review
January 22, 2013

Dear trutrekker, Thank you for your kind comments regarding our staff and service during your recent stay at the Shilo Inn & Suites Tacoma. It is always gratifying to know that our performance is appreciated. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. Thank you for choosing... More

Baldwin Park, California
2 reviews
1 helpful vote 1 helpful vote
“Much nicer people than at the Hampton down the stree”
4 of 5 stars Reviewed January 1, 2013

The hotel is not as expensive as the Hampton Inn but the people here are wonderful. I once had to borrow to charge my phone luckily the front desk clerk was nice enough to let me borrow hers. The rooms themselves are decent enough for the price.

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Shilo I, General Manager at Shilo Inn Tacoma, responded to this review
January 2, 2013

Dear Judith ~ Thank you for taking the time to tell us of your satisfaction with our service and accommodations during your stay. We consider are dedicated employees our most valuable asset. We appreciate your patronage and hope you will stay with us at the Shilo Inn & Suites the next time you are in Tacoma. Best wishes for the... More

Yakima, Washington, United States
1 review
“MOLD INFESTATION!!!!”
1 of 5 stars Reviewed December 19, 2012

This is the first review I have ever written for a hotel because I think it is worth warning people that this place is a toxic black mold health hazard! Anybody that knows about toxic black mold knows that it will kill you. I didn't really notice it until I was in the bathroom giving my son a bath. My... More

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Shilo I, General Manager at Shilo Inn Tacoma, responded to this review
December 21, 2012

Dear Sheri B, I sincerely apologize for the experience you encountered during your travels to Tacoma. I’ve attempted to identify you so I may contact you directly, however I do not find anyone by the name of Sheri B from Yakima having stayed with the Shilo Inn & Suites Tacoma. I would like to discuss this situation with you personally... More

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Additional Information about Shilo Inn Tacoma

Also Known As:
Shilo Inn Tacoma Hotel
Shilo Inn Tacoma Hotel Tacoma
Tacoma Shilo Inn
Address: 7414 South Hosmer Street, Tacoma, WA 98408
Region: United States > Washington > Tacoma
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotels in Tacoma
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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Shilo Inn Tacoma
7414 South Hosmer Street
Tacoma, WA 98408
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