Our son's soccer club stayed at the Shilo Inn Tacoma--the air conditioning unit in one of rooms was broken 2 of 3 days we were in town. Temperatures outside were in the 90's--the room was miserably hot. When we talked to the service staff at the front desk they weren't helpful at all--they indicated that there was nothing they could... more

This Shilo location is close to several dinning options. Close to the freeway, but is very quiet. The rooms were nice, very clean. We enjoyed the pool and took advantage of the other accomidations as well. The staff was extremly friendly and on top of their game. Started off the rtavel morning with the free deluxe breakfast, that alone had... more

I enjoyed my stay very much at the Shilo Inn/Tacoma. It was clean, comfortable, and quiet (even though it's right off I-5). I liked its proximity to dining and shopping.The breakfast offered many choices, and the breakfast area was very attractive. I have no complaints about the room, but noticed the bathroom tile could use some updating--not an issue, though.... more

I stay at this hotel 4 or 5 times a year, and like any hotel, it has its own ongoing problems. However, Roger, the new GM, has taken strong steps to manage and minimize these problems. He's upgraded the free breakfast that Shilo offers, and is currently working on turning the pool/recreation area into something to be proud of. He... more

Came to Tacoma to meet up with friends....first time stay at the Shilo Inn and it was wonderful. JC was extremely helpful at check in and check out, the room was clean and spacious. We will definitely stay here again and recommend to all our friends. more

We have used reviews on Trip Advisor for several years with good results....until now. We can honestly report we have never stayed in a hotel like the Shilo in Tacoma, WA. We can overlook the horrible customer service at the front desk (we stood for several minutes while the clerk did paperwork, not even acknowledging us until we asked for... more

We were attending a wedding in Tacoma and decided to stay here since it was right off the freeway. The hotel is in south Tacoma and is a few blocks away from Red Lobster, Olive Garden, etc. I had mixed experiences with the lobby staff. One staff member was slightly rude, while another was courteous. The hotel was quite busy,... more

We stayed there while we went to a Mariners vs. Yankees game in Seattle. It was conveniently located just off I-5, and it only took about 30 minutes to get to Safeco Field from the hotel. Check-in was quick and easy. Staff was friendly. Rooms were nice and clean. We stayed in their King suite room with a kitchenette. It... more

This is a fine hotel with excellent amenities. Since it serves as a conference center, it isn't cheap but it has plush beds and a good breakfast, either at the restaurant or the free coffee/snack bar in the lobby area. I've stayed there twice and would do so again. Plus, it has airport pickup and delivery. more