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Shilo Inn Tacoma

2.0 of 5
7414 South Hosmer Street, Tacoma, WA 98408
Hotel amenities
Ranked #7 of 32 hotels in Tacoma
4.0 of 5 stars 74 Reviews
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74 reviews from our community

    Trip type
Traveler rating
    34
    21
    8
    4
    7
Date Rating
Mike M
Portland, Oregon
1 review
5 of 5 stars Reviewed December 22, 2011

My name is Mike and I stayed here for over one month on a business training trip. I got to know many of the staff members here by name and spent a lot of time talking to and getting to know them. The staff here at the Shilo Inn are really what make this the best hotel in Tacoma. I... More

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Nancy33208
Vacaville, California
Senior Contributor
34 reviews
20 helpful votes
5 of 5 stars Reviewed September 27, 2011

Stayed here again while in town for business this weekend. My second time was as good as the first last July. Front desk staff very helpful. Room large and clean, same as before. Very nice breakfast and the coffee much better! Pool area was squeaky clean as was the without room. I will stay here again since the service and... More

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General Manager, General Manager at Shilo Inn Tacoma, responded to this review
October 3, 2011

Dear Nancy ~ Thank you for your kind words following your visit to the Shilo Inn & Suites Tacoma. Your comments on our performance will be passed onto the appropriate departments. It is always gratifying to know that our efforts were effective and appreciated. We appreciate your patronage and hope to see you again in the near future. Sincerely, Jo... More

Lucy S
Portland, Oregon
2 reviews
5 of 5 stars Reviewed September 18, 2011

I was here on business last week and I thoroughly enjoyed my stay. My room was very comfortable and I looked forward to that breakfast every morning. Not to mention the staff helped me on every time I was of need. Front desk printed me directions to restaurants and housekeeping quickly brought me extra towels or whatever else, when I... More

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General Manager, General Manager at Shilo Inn Tacoma, responded to this review
September 20, 2011

Dear LucyS ~ I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. Thank you for your kind words. We look forward to your return. Sincerely, Jo Thompson, GM More

FROGGY S
Long Beach, California
1 review
1 of 5 stars Reviewed September 6, 2011

I stayed there in August I did not like the service of the 1 housekeeper I had cleaning my room she said her name was "molly" and she barely told me that and another lady I assume it was her supervisor she had short blond hair when I asked for her name she walked away which was not professional as... More

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General Manager, General Manager at Shilo Inn Tacoma, responded to this review
September 20, 2011

Dear Froggy S ~ Please accept my sincere apologies for the hallways being hot during your visit to Tacoma; with the unseasonably hot weather it is difficult to keep a comfortable climate in open areas. Please know that your comments have been reviewed with our particular department and steps have been taken to ensure these faults are solved promptly and... More

YDWestcoast_fan
Vancouver, Canada
Contributor
14 reviews
6 helpful votes
2 of 5 stars Reviewed August 12, 2011

Yes, staff is friendly but that does not make up for the disgusting rooms! I had to take a Reactin, as I was about to go into anaphylactic shock from the mold, dust, dander and whatever else was in that room. Bed was very uncomfortable and creaky. Sheets were itchy. Never again. More

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General Manager, General Manager at Shilo Inn Tacoma, responded to this review
August 23, 2011

Dear YDWestCoast Fan ~ Thank you for your comments concerning your stay at the Shilo Inn & Suites. I am disappointed we failed to give the fine accommodations we strive for with all of our guests. I wished you had contact us immediately, while you were at the property so we could have corrected things. Could you please contact me... More

Victor S
Tucson, Arizona
1 review
5 of 5 stars Reviewed August 11, 2011

Staff was extremely friendly and made me feel at home. This was my second time staying there for an extended period of time. I would stay there again if I was given a choice of hotels to stay at in Tacoma. More

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Nancy33208
Vacaville, California
Senior Contributor
34 reviews
20 helpful votes
4 of 5 stars Reviewed July 22, 2011

Shiloh Inn was willing and able to accommodate me at the last minute. I know this is a roll of the dice, but they were so great about it I remembered it. Rooms are huge, with separate areas for sleeping and a combined kitchen and sitting area. Very clean, quiet. Breakfast in the AM with good variety of cereals, fruit,... More

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General Manager, General Manager at Shilo Inn Tacoma, responded to this review
July 26, 2011

Dear Nancy ~ Thank you for your kind comments regarding our staff and accommodations during your recent visit at our Hotel. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We appreciate your patronage and hope you will stay with us at... More

Tagerit
LA
2 reviews
1 helpful vote
4 of 5 stars Reviewed June 23, 2011
1
person found this review helpful

We were in Tacoma for a week visiting family. We checked in without any problems and asked for a room away from the freeway due to some comments here. We were accommodated and enjoyed are stay. We didn't spend much time in our room, we got up early and came back late. Our beds were comfortable, and the morning coffee... More

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ulumawao
Kailua, Hawaii
1 review
1 helpful vote
5 of 5 stars Reviewed June 22, 2011
1
person found this review helpful

The BEST thing about Shilo Inn is the wonderful customer service, year in and year out --always being served by the friendliest staff -- and who can ever forget JJ with her contagious laughter and witty humor! She's AWESOME, and between our stays, we sure do miss her! Stepping foot into the Shilo Inn lobby is like entering your relative's... More

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TimH34
Roy, Utah
1 review
1 helpful vote
1 of 5 stars Reviewed June 15, 2011
1
person found this review helpful

The Good; The front desk people are nice and helpful. The bed wasn't too bad either. The Bad; Apparently, you don't want to drive here, because you will then have to park, and that leaves your vehicle to the abundance of Hosmer Street criminals to feast on! Two vehicles have had a smash and grab damage in the last 3... More

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ShiloInnandSuitesMgr, General Manager at Shilo Inn Tacoma, responded to this review
June 15, 2011

Dear Guest: Thank you for taking the time to let us know about your visit to the Shilo Inn & Suites in Tacoma, WA. I appreciate your comments about our friendly staff and look forward to sharing your comments with them. I am sincerely sorry to read your other comments, I assure you we take precautions to make sure our... More

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Shilo Inn Tacoma Also Known As

  • Tacoma Shilo Inn
Address: 7414 South Hosmer Street, Tacoma, WA 98408

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