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Shilo Inn & Suites Tacoma

2.0 of 5 7414 South Hosmer Street, Tacoma, WA 98408
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Shilo Inn & Suites Tacoma
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Shilo Inn & Suites Tacoma
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139 reviews from our community

Traveler rating
    57
    45
    21
    6
    10
See reviews for
45
24
9
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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    (21)
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Tacoma, Washington
1 review
4 of 5 stars Reviewed 1 week ago

Friendly staff. Clean rooms. Good pool. Excellent location for our needs. To the manager: please make JJ employee of the month! Party of 4, 4 nights - that makes 16 votes for JJ! Excellent service and very helpful. Thanks JJ!

Was this review helpful? Yes
Vancouver
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Once we finished with the traffic and were able to get to the hotel, we were met by a very friendly guest services agent. She answered all our questions, steered us in the right direction for dinner, The room was comfortable and clean and very quiet considering house close to I5 they are. The pool area was very nice and... More 

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Glenoma, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed there it's located very good. Just off I-5, lots of shopping and restaurants.Hot tub and pool was clean.Hot tub was hot. Also enjoyed the sauna and steam room. They offer free breakfast but with Elmer's pancake house and Ihop across the street we chose Elmer's. Bass pro shops is a block away. Uncle Bucks fish bowl and grill... More 

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Bellingham, Washington, United States
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We traveled to Tacoma for a concert and were so happy we stayed here. This place was perfect for our overnight trip. The location was really easy to find and very convenient. The room was spacious and very nice and clean, although the bathroom was on the smaller side (we didn't mind). The beds in our room were super comfortable... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn & Suites Tacoma, responded to this review

Dear Carol ~ Thank you for your kind words regarding our facilities and services. I’ve posted your comments so all of the staff may enjoy them. We hope to you see in the future that next time you’re in Tacoma. Sincerely, Jo Thompson, General Manager More 

Senior Contributor
27 reviews 27 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First of all all the staff knows us and in the earlier years they had a water issue that they compensated and made us happy treating us like a priority, which we appreciate. We've stayed at all other hotels around this area but SHILO INN has the best rates and includes more amenities. We never shop around, We always come... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn & Suites Tacoma, responded to this review

Dear Jennifer ~ Thank you for your comments on our services and performance. They were most generous and I’ve shared with our staff. It is always gratifying to know that our efforts were effective and appreciated. We appreciate your patronage and we look forward to seeing you again. Sincerely, Jo Thompson, General Manager More 

Christchurch, New Zealand
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I mostly enjoy our stay at Shilo, Tacoma. Our room was clean, spacious and well heated. Safe carpark. Handy location. Great pool (warm enough to swim in when it was -4ºc) and jacuzzi. Great breakfast selection! The only downside for us is that as advertised the internet was 'high speed', it wasn't. The internet was unsecured and... More 

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ShiloHotels, Manager at Shilo Inn & Suites Tacoma, responded to this review

Dear Mrs. Arkley ~ I’m very happy that you enjoyed your stay with the Shilo Inn & Suites. Our heated pool is the perfect for relaxing especially during the cold front that we were experiencing during the time you were staying with us. We’ve contacted our internet provider to address the concerns that you expressed. I hope you will stay... More 

Waynesville, Missouri
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 26, 2014

Found this place after searching on trip advisor for other hotel options to a place I was currently at for work. The reviews looked nice, so I booked my room online first thing in the morning, went to my conference for work, then headed to the Shilo Inn once it was over. Eagerly looking forward to a shower, a clean... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn & Suites Tacoma, responded to this review

Dear Newb ~ I appreciate you taking the time to write and am glad that we were able to accommodate you. My staff has been made aware of your comments and we will take immediate corrective action. We appreciate your patronage and hope you will stay with us the next time you are in Tacoma. Sincerely, Jo Thompson, General Manager More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 23, 2014

As a frequent business traveler I am amazed at how the service within the same brand of hotels can vary from one property to another. After having such an excellent experience at the Portland Shiloh, I expected the same in Tacoma. Nothing could be farther from the truth. From the unkind attitude of the general manager (which influenced her staff)... More 

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ShiloHotels, Manager at Shilo Inn & Suites Tacoma, responded to this review

Dear Dawn ~ Thank you for your comments concerning the meeting arrangements during your visit. I am disappointed we failed to give you the fine attention and consideration we strive for with all our guests – the type of service we pride ourselves in. Your observations have aided us in locating areas of service needing improvement. I hope you will... More 

RIVERSIDE
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 17, 2014

This is my third stay at Shilo Tacoma. The team is always available with smiles and friendly greetings. The location is convenient to restaurants and shopping. The rooms are more like suites: large, well supplied, excellent furnishings, and always spotless. The staff makes you feel like they would do anything they can for you and do it with enthusiasm. The... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn & Suites Tacoma, responded to this review

Dear Kent R, Thank you for your feedback. I will pass on the cleanliness issues to our housekeeping department and staff. I will also get maintenance to investigate the wallpaper and possible odor in room. Again, thank you for your feedback and recent stay. Sincerely, A. Fullerton-General Manager More 

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 29, 2014

We stayed here the last 3 nights of our road trip before flying home to the UK. Hotel was easy to find and very close to the Interstate which was very useful. Hotel was excellent, we really like the Shilo chain. Room was clean and comfortable. Breakfast was adequate, I only like cereal for breakfast so cannot really comment on... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn & Suites Tacoma, responded to this review

Thank you for your kind words. I’m so glad your enjoyed your stay with Shilo Inn & Suites Tacoma. We consider dedicated staff members our most valuable asset. I’ve shared your comments with them as I know it will service as an inspiration to continue their efforts. We appreciate your patronage and look forward to your next visit to Tacoma.... More 

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Additional Information about Shilo Inn & Suites Tacoma

Address: 7414 South Hosmer Street, Tacoma, WA 98408
Phone Number:
Location: United States > Washington > Tacoma
Price Range (Based on Average Rates): $
Hotel Class:2 star — Shilo Inn & Suites Tacoma 2*
Number of rooms: 132
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Also Known As:
Shilo Inn Tacoma Hotel Tacoma
Tacoma Shilo Inn
Hotel Style:
#5 Business Hotel in Tacoma

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