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All 27 Tacoma hotels

Shilo Inn & Suites Tacoma

2.0 of 5 Hotel   |   7414 South Hosmer Street, Tacoma, WA 98408
Hotel amenities
Shilo Inn & Suites Tacoma

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Ranked #9 of 27 hotels in Tacoma
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed January 15, 2014
Halfmac Seattle, WA
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113 people have reviewed this hotel

Traveler rating
    47
    37
    16
    4
    9
See reviews for
37
18
9
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
Seattle, WA
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 15, 2014

This is a really nice hotel Close to the Tacoma mall. I very much like Shiloh Inn's. This is a great place to stay. The rooms were clean and nice, the staff was very helpful, and they make a nice free Continental breakfast. They have a very nice swimming pool and Jacuzzi that is covered so it may be used... More

Was this review helpful? Yes 2
ShiloHotels, Manager at Shilo Inn & Suites Tacoma, responded to this review

Dear Halfmac ~ Thank you for your lovely comments about our hotel. I’ve shared them with our staff as it’s an excellent reinforcement and acknowledgement of their service and efforts. We enjoyed having you stay with us and hope to see you in the near future again. Sincerely yours, Jo Thompson General Manager More

Fayetteville, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2013

I have been staying in this hotel for 6 days and I have 5 more to go. Room is very clean. The cleaning crew is very nice and well trained. When I go to the front desk they call me by name very polite and respectful. I am due back in tacoma in 4 months and I would not think... More

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ShiloHotels, Manager at Shilo Inn & Suites Tacoma, responded to this review

Hi Angela ~ We thoroughly enjoyed having you stay with us while you visited your son at Joint Base Lewis McChord. I’ve shared your comments with the staff, knowing that it will inspire them to continue their outstanding service to our guests. I would like to thank you and your son for your service. We look forward to your return... More

Sydney, Australia
1 review
5 of 5 stars Reviewed December 4, 2013

I had a great stay during my 8 nights. Staff we're very friendly and helpful. I loved talking to them especially J.J showing me her pavlova pictures. They always said hi and smiled when I walked passed. Manager was helpful throughout the stay, saw her a lot which was good. I had valuables which were too big for the safe/deposit... More

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ShiloHotels, Manager at Shilo Inn & Suites Tacoma, responded to this review

Dear Jubelyn, Thank you for staying with the Shilo Inn & Suites Tacoma. Your comments were most kind. It is always a pleasure to hear that our efforts were appreciated and well received. The staff thoroughly enjoyed talking with you and hearing about Australia. I hope you’re able to return to the Pacific Northwest again. Sincerely, Jo Thompson General Manager More

Tacoma, Washington
1 review
5 of 5 stars Reviewed November 29, 2013

I love the Shilo Inn hotel. I am an foreign exchange student from China who's going to a college in Orlando, FL and temporarily stayed in Shilo Inn for about a month. The room is nice, temperature is nice, they even have excellent TV channels. Every time I'm walking in or going out the hotel, the waitresses will always give... More

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ShiloHotels, Manager at Shilo Inn & Suites Tacoma, responded to this review

Hi Steven, We thoroughly enjoyed having you stay with us at the Shilo Inn Suites. All of your comments were very kind and I’ve shared them with the staff. They were most appreciated. We hope you didn’t encounter any travel inconveniences on your flight through Boston to Orlando during the holiday storm. We wish you all the best with your... More

Minot, North Dakota
2 reviews
5 of 5 stars Reviewed November 6, 2013

I stayed here for several days during August When I arrived, the staff was very friendly and happy to see me. My room was exactly as I prefer it-cool but not cold. With all the new upgrades to the rooms, from new beds to new flat screen Tv's, new bedding and even new carpet, this inn is a comfortable home... More

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Shilohotels, Manager at Shilo Inn & Suites Tacoma, responded to this review

Dear Ronnie, Thank you very much for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit to our Hotel. We certainly enjoy having you with us. We consider dedicated staff members our most valuable asset. I’ve shared your comments with them as I know it will serve as an inspiration to... More

Astoria oregon
Top Contributor
562 reviews 562 reviews
98 hotel reviews
189 helpful votes 189 helpful votes
3 of 5 stars Reviewed September 4, 2013 via mobile

All of the Shilos have gotten very old. This was a fine chain of hotels and restaurants back in the 1980's. todsy, however they are in dire need of make-overs and updating. Many guests have slept on these mattresses over the years. They all need to be replaced. Truthfully this area has a feeling of ghetto, but it is right... More

Was this review helpful? Yes
Shilo I, Manager at Shilo Inn & Suites Tacoma, responded to this review

Dear Journeyman644 ~ Thank you for taking the time to review our hotel. I would like to talk with you personally, if you could please give me a call at your convenience, (253) 475-4020. I would like to obtain some additional information and insight from you, I would appreciate it greatly. We’ve recently completed a number of upgrades - new... More

Hayden id.
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 18, 2013

This was our first stay in Tacoma, and we wanted to stay in a good part of town. This was a nice spot that had most of the needs covered. There is some areas in town that I would not want to leave my car in the parking lot over night, and this was a very open and well lighted... More

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Shilo I, General Manager at Shilo Inn & Suites Tacoma, responded to this review

Dear RJBHANEDID~ I appreciate your comments regarding your stay at the Shilo Inn & Suites Tacoma. I’ve posted them for all the staff to see and enjoy, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay will us the next time you are in the... More

Elkhart, Indiana
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 17, 2013

We stayed at Shilo Inn Tacoma on the way to Olympic National Park coming from Seattle, WA. The hotel was easy to find, right off the interstate. They offered free breakfast, free wifi in the rooms, and free parking. We pulled in to a non-crowded lot and checked in. The woman at the front desk was a bit rude. I... More

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Shilo I, General Manager at Shilo Inn & Suites Tacoma, responded to this review

Dear Sarah, I appreciate you taking the time to submit a review and hope you will accept my apologies for any inconvenience you experienced. I am disappointed that we failed to give you the fine service and consideration we strive for with all our guests. My staff has also been made aware of your comments and we will all take... More

Vancouver
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed August 9, 2013 via mobile

Booked through a secret hotel site, was treated really well. The pool was great, the beds were OK, but the staff were wonderful. They were working hard to keep the breakfast stocked, housekeeping was prompt and professional, front desk staff were helpful and fast. Someone is doing something right at this hotel.

Was this review helpful? Yes
Shilo I, General Manager at Shilo Inn & Suites Tacoma, responded to this review

Dear lexlimo, Your comments were most generous and shall be passed on to our staff members. It is always gratifying to know that our efforts were effective and appreciated. We appreciate your patronage and we look forward to your return. Sincerely, Jo Thompson General Manager More

Pleasanton, California, United States
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed August 5, 2013

We stayed at this hotel for one night only. Our room was across from the ice machine, and the window opened up to the freeway. There were 4 of us. You could hardly turn around in the bathroom it was so small and we only received 2 towels. The morning continental breakfast was marginal. No eggs, and the pancakes tasted... More

Was this review helpful? Yes
Shilo I, General Manager at Shilo Inn & Suites Tacoma, responded to this review

Dear Patricia J, I’m sorry that you were disappointed with your room and our services. We work hard to accommodate everyone’s needs. Our continental breakfast offers a variety of items – Belgium waffles, assortment of muffins, bagels and pasties, hot and cold cereals, variety of yogurts, hard boiled eggs, breakfast burritos, orange and apple juice and fresh fruit, milk, coffee... More

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Additional Information about Shilo Inn & Suites Tacoma

Also Known As:
Shilo Inn Tacoma Hotel
Shilo Inn Tacoma Hotel Tacoma
Shilo Inn Tacoma
Tacoma Shilo Inn
Address: 7414 South Hosmer Street, Tacoma, WA 98408
Location: United States > Washington > Tacoma
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 27 hotels in Tacoma
Price Range (Based on Average Rates): $
Hotel Class:2 star — Shilo Inn & Suites Tacoma 2*
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