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Shilo Inn & Suites Tacoma

#7 of 28 Hotels in Tacoma
Certificate of Excellence
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7414 South Hosmer Street, Tacoma, WA 98408
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1 room 1 adult
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Shilo Inn & Suites Tacoma
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179 Reviews from our TripAdvisor Community

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Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We spent 2 days and nights In Tacoma for a concert. The Shilo Inn was close to the Tacoma Dome and the Über ride was quick and in the budget. The room was of good size and comfortable with a bed and pillows as comfortable. Bath/shower and toilets was in a small room with the sink and mirror in the... More 

Helpful?
Thank SteveMarita
Lakewood
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed during Christmas to be close to my family. The hotel was clean and my room was pretty spacious. Next time I might ask for a room that isn't located on the same side as I-5 as there was traffic noise noticeable when the tv wasn't on. It definitely wasn't overwhelming though. I enjoyed my stay.

Helpful?
Thank Mike W
ShiloHotels, Manager at Shilo Inn & Suites Tacoma, responded to this review

Dear Mike - Thank you for your comments regarding your visit to the Shilo Inn & Suites over the Christmas holidays. We appreciate your patronage and look forward to seeing you again in the future. Sincerely, Jo Thompson, General Manager More 

Baltimore, Maryland
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed January 3, 2016

Room was supposed to be non-smoking, and they took a deposit to be held if we smoked. We are rodent non-smokers, and when we got to the room, it smelled heavily of smoke. We trudged back to the lobby to complain, and the desk clerk said she couldn't smell anything. No wonder... She stunk of smoke herself. They had no... More 

Helpful?
Thank sarainglenwood
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed November 21, 2015

The staff was very accommodating of our unique conditions, my boyfriend and I were working over-night and asked for a check-in time of 9am and check out of 5pm on the same day. We paid the nightly rate of $125 (including tax), which seems on par for the area but still pricey for this particular hotel. The hotel itself is... More 

Helpful?
1 Thank Kat D
Santee, South Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 3, 2015 via mobile

We visited my son there and it was raining the whole time. Had so many places I wanted to go site seeing but couldn't. It was beautiful there though. I got to see the Grand Canyon from above on the flight and snow covered mountain tops in Arizona. We were on top of the world at 37,000 feet. Will be... More 

Helpful?
Thank brimerc
Level Contributor
3 reviews
3 of 5 stars Reviewed October 20, 2015 via mobile

Recently stayed at this hotel for a three day conference. Hotel was nice with average accomdations. Room was clean but some what dated. Beds were hard, pillows well worn. I would'nt say they were big on hospitality - staff didn't seem very friendly, gave you the impression they were just doing their job and nothing more. When asked about transportation... More 

Helpful?
Thank Laura S
ShiloHotels, Manager at Shilo Inn & Suites Tacoma, responded to this review

Dear Laura, Thank you for your cooperation in taking the time to write us following your visit to the Shilo Inn & Suites. Please know that your comments have been reviewed in detail with our department heads and steps have been taken to ensure these are solved promptly and impeccably for your guests. We appreciate your patronage and hope you... More 

Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 6, 2015 via mobile

I have very mixed feelings about our stay. On the positive, we got a good rate (we were attending a college reunion), check in staff very friendly, large room, clean. That was Friday afternoon. Friday evening the elevator went out (we were on the 3rd floor and we r both over 60.)And when we checked out on Sunday it was... More 

Helpful?
Thank Mjtruett
ShiloHotels, Manager at Shilo Inn & Suites Tacoma, responded to this review

Dear Mjtruett, Thank you for your comments concerning your recent stay at the Shilo Inn & Suites Tacoma. I appreciate your taking the time to write and hope you will accept my apologies for any inconvenience you experienced. I am disappointed to we failed to get you the fine service and consideration we strive for with all our guests –... More 

Kirkland, Washington
1 review
4 of 5 stars Reviewed September 24, 2015

My friend and I went to Tacoma to do something different. Neither one of us knowing anything about Tacoma and its Nightlife. Choose Shilo because of the rates and location (plus Comp Breakfast). When we arrived at the Inn on 9/12 around 8pm we were greeted by a very friendly desk agent. I cannot remember her name, but she was... More 

Helpful?
Thank Justin W
Baltimore, Maryland
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 17, 2015 via mobile

Arrived at 1 a.m. after a long cross country flight. We were greeted promptly by very friendly staff. Our room was clean and comfortable. Very quiet hotel. If I had to find a fault, it would be that parking is a little limited. We got one of the last available spaces. I would stay here again and reccomend it to... More 

Helpful?
Thank Brian R
ShiloHotels, Manager at Shilo Inn & Suites Tacoma, responded to this review

Dear Brian R, Thank you for staying with the Shilo Inn & Suites Tacoma. We look forward to seeing you again. Sincerely, Jo Thompson, General Manager More 

Madtown
Level Contributor
123 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed September 17, 2015

30 minutes in light traffic from SEATAC and much, much higher rated than the airport hotels. And cheaper. Basic, relatively inexpensive and not a lot of noise from the road at least on the Hosmer St side. My partner said the plumbing was noisy but we never heard an individual talk or abuse the volume on the TV. Incredibly good... More 

Helpful?
Thank kulgar
ShiloHotels, Manager at Shilo Inn & Suites Tacoma, responded to this review

Dear Kulgar, I appreciate you taking the time to review our hotel. Your comments are very helpful to us. I’m glad you liked our upgraded towels. We hope to you again the next time you are in the Tacoma area. Sincerely, Jo Thompson, General Manager More 

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