My husband and I were in Tacoma for a wedding and stayed at the Hotel Murano. The staff was wonderful; very helpful and friendly. The rooms were beautiful and luxerously comfortable. The location is great - walking distance to all of the museums. Just a quick 5 minute drive to the water front area loaded with great restaurants to try.... more

Great experience! Best in the area. We travel often to Seattle/Tacoma and often stay at this location because of the timely, friendly service and the exceptional rooms. I've never had a problem during my +4 trips at Murano. Give it a shot and have a great experience! more

The Hotel Murano is a classy hotel that has been decorated in a mid century modern theme remenicent of the brat pack era of the '50s and 60's. See Hotel Valley Ho in Scottsdale, AZ, www.hotelvalleyho.com, for a similar hotel. The Hotel Murano has added peculiar art from a variety of artist all over the hotel. Purchased the Eat Sleep... more

from the first call for reservations until the valet brought our car around and loaded our bags I felt appreciated as a customer. I think management has done a great job in building positive attitudes of service among all employees. more

Murano has done a very good job in hiring people who have a natural talent for helping, and I'm sure they've also been trained well. I enjoy nearly every aspect of my visit there. The room was comfortable and everything worked! They even had covered parking for my motorcycle. Now, what needs improvement: 1) The fitness center weight machine is... more

We stayed in the hotel for a whole week since my husband was working in the town. I have to say that this is probably one of the best hotels I ever stayed. A perfect combination of luxury accomodations with high end art gallery. All the places are tastefully decorated and the art pieces everywhere bring an atmosphere never seen... more

My wife and I greatly enjoyed our stay at the Murano and would come back again. The style and decor is impressive and we were treated very well by the staff. Our only complaint involved the lack of drawer space in the smaller rooms. For two travelers staying for three nights, those facilities were woefully inadequate. However, the desk was... more

The Hotel Murano is Tacoma's best! This hotel had beautiful displays from glass artists around the world and the most comfortable bed's I have ever slept in. The staff was friendly and right on beat, from the front desk to the bartender and the nice lady who brought us extra linens. I would highly recommend this hotel for business or... more

The hotel was gorgeous but the staff left alot to bw desired. The management staff in particular, the service staff wasn't bad, but the lead management positions were filled with unqaulified personnel. I have been a hospitality Director for 13 years, the service if you want to call it that was horrible. more