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All 27 Tacoma hotels

Hotel Murano

4.0 of 5 Hotel   |   1320 Broadway Plaza, Tacoma, WA 98402 (Formerly Sheraton Tacoma Hotel)
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91%
Ranked #2 of 27 hotels in Tacoma
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
cas1015 Cleveland, OH
  • Overview
  • Reviews (746)
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746 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
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English first
Cleveland, OH
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Wish I could have spent more time here! Nice location in Tacoma w/ great view of Mt. Rainier from room. Nice touches in room different from most chains and reasonably priced as well. Great little bar area as well for the business traveler to unwind.

Was this review helpful? Yes
Stan K, General Manager at Hotel Murano, responded to this review

Your kind remarks are appreciated! We are glad you found us, and hope that you will have the chance to visit us again. Sincerely, Stan Kott, General Manager More

Tacoma, Washington
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a family get together in downtown Tacoma so we got a room here since we got a discounted family rate. Very nice hotel but was disappointed in the size of the room. Staff was very friendly and the view from our room was great but like I said it was very small in size. The lounge bar was... More

Was this review helpful? Yes
Stan K, General Manager at Hotel Murano, responded to this review

We appreciate your feedback and I am happy that your overall experience was positive. I am sorry that you were disappointed with the size of your room though. We do have a wide variety of room designs, sizes, and configurations within our inventory of 320 rooms and suites and if you are able to join us again in the future,... More

Edmonds, WA
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

My husband and I had our first experience at Hotel Murano this past weekend. We had concert tickets near Tacoma and wanted to stay at a decent hotel, and found the reviews on TripAdvisor to be positve. We were not disappointed with our choice to stay here. From the moment we walked in we were given superior service, even though... More

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Stan K, General Manager at Hotel Murano, responded to this review

"Wonderful review"... Thank you for your thorough and thoughtful feedback with regards to your recent stay with us. It sounds as if you had a chance to enjoy much of what we have to offer and I am glad that you also dined in our restaurant, BITE, and that you found it to be a good value. Repeat guests are... More

Eden Prairie, Minnesota
Top Contributor
70 reviews 70 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is located in old downtown Tacoma, like many old downtowns there is a wide mix of new buildings, old buildings (many empty), bars, restaurants. We stayed at this hotel because my wife had a conference there and we spent 5 nights. Hotel is upscale, modern, clean. Beds were comfortable. Hotel staff is very friendly and polite. The valet... More

Was this review helpful? Yes
Stan K, General Manager at Hotel Murano, responded to this review

Thank you for taking the time to share your feedback with us. Clearly you had an opportunity to experience and enjoy our staff and facilities and I am also happy to hear that your exploration throughout our great city was enjoyable as well. I will enjoy posting and sharing your comments with my team and do hope that you'll have... More

Tulsa, Oklahoma
Top Contributor
115 reviews 115 reviews
31 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My daughter (aged 26) and I have fun hobby of going to different cities to see concerts. Last year, it was Justin Timberlake and The Rolling Stones in London, this year it is the Steve Miller Band and Journey near Tacoma. We chose the Hotel Murano based on the Tripadvisor ratings and we were glad that we did. Bright, vibrant... More

Was this review helpful? Yes
Stan K, General Manager at Hotel Murano, responded to this review

We appreciate the great feedback, and I hope that this visit was simply the first of many more to come for you and your daughter as there are already several more great concerts coming up in our area. Thank you! Stan Kott, General Manager More

Tokyo, Japan
Top Contributor
53 reviews 53 reviews
31 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Murano for 6 nights on a business trip. The hotel is located near several decent bars and restaurants. The view of Mount Rainier from my room was excellent, but seasonal. The breakfast options in the hotel were quite good. Each floor has an art theme, I was on the 6th I think and theme was glass... More

Was this review helpful? Yes
Stan K, General Manager at Hotel Murano, responded to this review

Hello Mark, Thanks for the feedback, I am glad that you had a good experience. We are proud of the Glass Art on display throughout our facilities, representing over 45 artists from around the world. Some of the presentations might be considered "offbeat" for sure, but... the creativity and variety is quite FUN. Sorry about the elevator issues, but, the... More

Hartland, Michigan
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our first stay at the Hotel Murano and we had a great experience. Check in went very smoothly and the front desk was very welcoming. Our room was well appointed, clean, and the bed was very comfortable. Dinner at the main restaurant downstairs was excellent even though we entered five minutes before closing. We had one minor problem... More

Was this review helpful? Yes
Stan K, General Manager at Hotel Murano, responded to this review

Thank you so much for your thoughtful review. I am pleased to see that you and your family were well taken care of and that you had an opportunity to also enjoy our restaurant, BITE, during your visit. We truly appreciate your compliments, and that you will stay with us again if you are in Tacoma. That is what we... More

Goodyear, Arizona
Contributor
15 reviews 15 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Not only is the Murano a great hotel in a convenient location but there are beautiful glass pieces everywhere. Each floor has a featured glass artist, the lobby has a magnificent modern glass chandelier, several other pieces and off to the side 2 glass gondola hanging light fixtures. It was fun to just wander and enjoy. The staff were all... More

Was this review helpful? Yes
Stan K, General Manager at Hotel Murano, responded to this review

Thank you for your comments and we appreciate your acknowledgement of our "Yappy Hour" program held in our lobby every other Tuesday from 5-6:30pm. This program has been gaining much momentum and it has been quite fun for all involved. I am glad you had a great visit and I hope you'll join us again. Best regards, Stan Kott, General... More

Island of Hawaii, Hawaii
Top Contributor
57 reviews 57 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We only got to stay one night and from looking around, a few nights would of been nice. This is a museum hotel with great pieces on every floor including the walk to the lobby. The view from our room was nice, make sure you have your key because it operates the elevator. The rooms are nicely appointed and the... More

Was this review helpful? Yes
Stan K, General Manager at Hotel Murano, responded to this review

Tiffane, Thank you for the great feedback. It is always great to hear how we are being perceived, and you have touched upon several things that are very important to us and the services we provide. I do hope you'll have a chance to stay with us again. Stan Kott, General Manager More

Austin, Texas
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I went to Tacoma for the Complex Weavers Conference which was held at the Hotel Murano. I knew nothing of it until I got there. What I found was a lovely hotel, with very attentive service, great food, wonderful bartenders and art all over the hotel. There was something to see in every corner. The rooms were lovely, with windows... More

Was this review helpful? Yes
Stan K, General Manager at Hotel Murano, responded to this review

Dear Meg, We are glad that you "found" us and that you clearly had a chance to enjoy much of what we have to offer. You feedback and kind remarks are appreciated and I am happy to say that the modernization project with regards to our elevators is nearing completion. I am sorry that the project inconvenienced you and your... More

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Additional Information about Hotel Murano

Address: 1320 Broadway Plaza, Tacoma, WA 98402 (Formerly Sheraton Tacoma Hotel)
Phone Number:
Location: United States > Washington > Tacoma
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Murano 4*
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Also Known As:
Murano Hotel Tacoma

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style
#1 Business Hotel in Tacoma #3 Family Hotel in Tacoma #3 Romantic Hotel in Tacoma
Hotel Class
Official Description (provided by the hotel)
Hotel Murano is a glass-filled downtown Tacoma hotel, centrally located amongst a number of restaurants, bars, museums and more. When you enter the Hotel Murano, a world-class art collection greets you at the lobby. You notice that same commitment to form extends into every feature of this Tacoma Hotel. Hotel Murano features 50 glass artists and their masterpieces from all over the world, including Greek artist Costas Varotsos and Murano artist Massimo Micheluzzi. In addition, the hotel specializes in personalized guest relationships, ensuring every business or leisure traveler feels at home and has everything one could possibly need or desire. We are also proud to be a pet friendly hotel. Located in downtown Tacoma, the hotel is perfectly situated as a home base while guests visit local businesses, restaurants, the Museum of Glass, the Tacoma Art Museum and the Washington State History Museum. A stay at this hotel may just ignite that artistic spirit within you.Hotel Murano is a creation by Provenance Hotels, a company that specializes in hotels with deeply integrated art themes, that opened in 2008. Since then, the hotel has been recognized locally, nationally and internationally by multiple publications, including Conde Nast Traveler United Kingdom, USA Today, Elle Greece and Travel + Leisure. In 2010, it made the Conde Nast Traveler's (United States) Gold list and ranked No. 6 in the Top 100 Hotels in the United States. ... more   less 
Number of rooms
319

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