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All 27 Tacoma hotels

Hotel Murano

4.0 of 5 Hotel   |   1320 Broadway Plaza, Tacoma, WA 98402 (Formerly Sheraton Tacoma Hotel)
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Ranked #3 of 27 hotels in Tacoma
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
H0Tshoe Hartford, Connecticut
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746 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
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English first
Hartford, Connecticut
Top Contributor
64 reviews 64 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were very lucky to have an east-facing room and beautiful cloud free weather during our stay. The room was clean and modern. We liked the bed lamps which have a mood light setting, and the robes were high quality. The elevators can be frustrating when busy, and the windows let in a lot of outside noise - surprised to... More

Was this review helpful? Yes
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

My patience wore out with the elevator situation. Here's a tip: stay on lower floor where you can walk. Crowded with conventions and upgrading the elevators caused significant delays. Rooms are nice but little things like slow drains and warm AC pushed my rating down.

Was this review helpful? Yes
Top Contributor
80 reviews 80 reviews
76 hotel reviews
421 helpful votes 421 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We recently stayed here one night for a wedding. We had stayed here previously several years ago. I didn't care as much for this room as the previous room, but it was one of the block rooms for the wedding party. The room was very good size - 2 comfortable queen beds. The bathroom was kind of quirky - I'm... More

Was this review helpful? Yes 1
Cleveland, OH
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Wish I could have spent more time here! Nice location in Tacoma w/ great view of Mt. Rainier from room. Nice touches in room different from most chains and reasonably priced as well. Great little bar area as well for the business traveler to unwind.

Was this review helpful? Yes
Stan K, General Manager at Hotel Murano, responded to this review

Your kind remarks are appreciated! We are glad you found us, and hope that you will have the chance to visit us again. Sincerely, Stan Kott, General Manager More

Tacoma, Washington
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a family get together in downtown Tacoma so we got a room here since we got a discounted family rate. Very nice hotel but was disappointed in the size of the room. Staff was very friendly and the view from our room was great but like I said it was very small in size. The lounge bar was... More

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Stan K, General Manager at Hotel Murano, responded to this review

We appreciate your feedback and I am happy that your overall experience was positive. I am sorry that you were disappointed with the size of your room though. We do have a wide variety of room designs, sizes, and configurations within our inventory of 320 rooms and suites and if you are able to join us again in the future,... More

Edmonds, WA
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I had our first experience at Hotel Murano this past weekend. We had concert tickets near Tacoma and wanted to stay at a decent hotel, and found the reviews on TripAdvisor to be positve. We were not disappointed with our choice to stay here. From the moment we walked in we were given superior service, even though... More

Was this review helpful? Yes
Stan K, General Manager at Hotel Murano, responded to this review

"Wonderful review"... Thank you for your thorough and thoughtful feedback with regards to your recent stay with us. It sounds as if you had a chance to enjoy much of what we have to offer and I am glad that you also dined in our restaurant, BITE, and that you found it to be a good value. Repeat guests are... More

Eden Prairie, Minnesota
Top Contributor
71 reviews 71 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located in old downtown Tacoma, like many old downtowns there is a wide mix of new buildings, old buildings (many empty), bars, restaurants. We stayed at this hotel because my wife had a conference there and we spent 5 nights. Hotel is upscale, modern, clean. Beds were comfortable. Hotel staff is very friendly and polite. The valet... More

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Stan K, General Manager at Hotel Murano, responded to this review

Thank you for taking the time to share your feedback with us. Clearly you had an opportunity to experience and enjoy our staff and facilities and I am also happy to hear that your exploration throughout our great city was enjoyable as well. I will enjoy posting and sharing your comments with my team and do hope that you'll have... More

Tulsa, Oklahoma
Top Contributor
115 reviews 115 reviews
31 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 1 week ago

My daughter (aged 26) and I have fun hobby of going to different cities to see concerts. Last year, it was Justin Timberlake and The Rolling Stones in London, this year it is the Steve Miller Band and Journey near Tacoma. We chose the Hotel Murano based on the Tripadvisor ratings and we were glad that we did. Bright, vibrant... More

Was this review helpful? Yes
Stan K, General Manager at Hotel Murano, responded to this review

We appreciate the great feedback, and I hope that this visit was simply the first of many more to come for you and your daughter as there are already several more great concerts coming up in our area. Thank you! Stan Kott, General Manager More

Tokyo, Japan
Top Contributor
53 reviews 53 reviews
31 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Murano for 6 nights on a business trip. The hotel is located near several decent bars and restaurants. The view of Mount Rainier from my room was excellent, but seasonal. The breakfast options in the hotel were quite good. Each floor has an art theme, I was on the 6th I think and theme was glass... More

Was this review helpful? Yes
Stan K, General Manager at Hotel Murano, responded to this review

Hello Mark, Thanks for the feedback, I am glad that you had a good experience. We are proud of the Glass Art on display throughout our facilities, representing over 45 artists from around the world. Some of the presentations might be considered "offbeat" for sure, but... the creativity and variety is quite FUN. Sorry about the elevator issues, but, the... More

Hartland, Michigan
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our first stay at the Hotel Murano and we had a great experience. Check in went very smoothly and the front desk was very welcoming. Our room was well appointed, clean, and the bed was very comfortable. Dinner at the main restaurant downstairs was excellent even though we entered five minutes before closing. We had one minor problem... More

Was this review helpful? Yes
Stan K, General Manager at Hotel Murano, responded to this review

Thank you so much for your thoughtful review. I am pleased to see that you and your family were well taken care of and that you had an opportunity to also enjoy our restaurant, BITE, during your visit. We truly appreciate your compliments, and that you will stay with us again if you are in Tacoma. That is what we... More

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Additional Information about Hotel Murano

Address: 1320 Broadway Plaza, Tacoma, WA 98402 (Formerly Sheraton Tacoma Hotel)
Phone Number:
Location: United States > Washington > Tacoma
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Murano 4*
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Also Known As:
Murano Hotel Tacoma

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Hotel & grounds (57)
Room/suite (33)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style
#1 Business Hotel in Tacoma #3 Family Hotel in Tacoma #3 Romantic Hotel in Tacoma
Hotel Class
Official Description (provided by the hotel)
Hotel Murano is a glass-filled downtown Tacoma hotel, centrally located amongst a number of restaurants, bars, museums and more. When you enter the Hotel Murano, a world-class art collection greets you at the lobby. You notice that same commitment to form extends into every feature of this Tacoma Hotel. Hotel Murano features 50 glass artists and their masterpieces from all over the world, including Greek artist Costas Varotsos and Murano artist Massimo Micheluzzi. In addition, the hotel specializes in personalized guest relationships, ensuring every business or leisure traveler feels at home and has everything one could possibly need or desire. We are also proud to be a pet friendly hotel. Located in downtown Tacoma, the hotel is perfectly situated as a home base while guests visit local businesses, restaurants, the Museum of Glass, the Tacoma Art Museum and the Washington State History Museum. A stay at this hotel may just ignite that artistic spirit within you.Hotel Murano is a creation by Provenance Hotels, a company that specializes in hotels with deeply integrated art themes, that opened in 2008. Since then, the hotel has been recognized locally, nationally and internationally by multiple publications, including Conde Nast Traveler United Kingdom, USA Today, Elle Greece and Travel + Leisure. In 2010, it made the Conde Nast Traveler's (United States) Gold list and ranked No. 6 in the Top 100 Hotels in the United States. ... more   less 
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