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All 27 Tacoma hotels

Hotel Murano

4.0 of 5 Hotel   |   1320 Broadway Plaza, Tacoma, WA 98402 (Formerly Sheraton Tacoma Hotel)
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Ranked #3 of 27 hotels in Tacoma
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Cheryl H
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770 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

One night at the Murano was not near enough time to enjoy all of the amenities and attractions offered. From the moment we arrived, we were treated like family (the good kind) and offered information about nearby attractions, restaurants and the convenient shuttle that would take us to the Tacoma Dome to see The Eagles. The room was absolutely elegant... More

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Seattle, Washington
18 reviews 18 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hotel Murano is a gem in a city full of surprising treasures. Two of my college friends and I went to celebrate our 60th birthdays to see an Eagles Concert at the Tacoma Dome last weekend. On recommendation of a local resident, we chose The Murano Hotel. From the moment we arrived and Dale took our car at Valet Parking,... More

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Top Contributor
52 reviews 52 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Went to see the Eagles, stayed at the Hotel Murano. What a treat, we had a great corner room. It was a nice size and loved the furnishing. The bed was comfy and there was a fun couch. We could walk to many restaurants and other activities. Each floor celebrates a different artist, it is cool to see the different... More

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Stan K, General Manager at Hotel Murano, responded to this review

Dear Liz, That sure was a great concert, wasn't it! Thanks for the feedback, and I hope you can come back in a few weeks for Katy Perry, Blake Shelton, or perhaps even Nine Inch Nails? We appreciate your kind remarks on our hotel and staff and I will enjoy sharing them with my team. Best regards, Stan Kott, General... More

Yakima, Washington
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel Murano was a wonderful place to stay even for just one night. I booked the staycation package which included a premium king bed room with breakfast. There was a chilled bottle of champagne waiting for me (i confess I added it..but it was ready and waiting for me when i entered the room!). The room was comfortably appointed and... More

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Stan K, General Manager at Hotel Murano, responded to this review

Thank you for your thoughtful review. The relaxing getaway that you have described certainly is what we are striving to provide and I am happy that you had an enjoyable time. I do hope you'll be able to stay with us again. Sincerely, Stan Kott, General Manager More

Seattle, Washington
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Boutique hotel style, with a lavish décor through out the reception, hallways, and restaurant. Love the comfort in the rooms, spacious areas, great bedding, beautiful views and right in the heart of Tacoma. We enjoyed our stays at Murano, every time we go to concerts at the Tacoma Dome.

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Stan K, General Manager at Hotel Murano, responded to this review

Jo, Thank you for taking the time to give us some feedback. We appreciate your high marks, and as you may already be aware, there are some GREAT concerts coming up at the Tacoma Dome. Perhaps we'll have the opportunity to impress you again real soon? Sincerely, Stan Kott, General Manager stan.kott@murano.com More

Vancouver, Washington
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Why oh why do hotels..especially when they are 4 stars or 5?, never have enough staff to care for a full hotel? One elevator of 3 was down being replaced and 1 was out of order most of the time. We were on the 22nd floor and had up to 15 minute waits much of the time. The coffee bar... More

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Stan K, General Manager at Hotel Murano, responded to this review

Dear Sharon, Thank you for your feedback and please accept my apologies for your inconveniences related to our elevators and also for the less than stellar service that you experienced within our restaurant. Typically, that team receives high marks and I am sorry that your experience was not up to your expectations. We always prepare our staffing schedules based upon... More

Klamath Falls, OR
12 reviews 12 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

From the very start, the valet service was wonderful.....walking into the lobby was like walking into an art gallery! We called ahead and asked for an early check in.....and they were able to make it happen! We were there for my great granddaughter's pageant.....it was very busy but all the staff was very helpful and cheerful. We ate in the... More

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Stan K, General Manager at Hotel Murano, responded to this review

Dear Joan, Thank you for the great review! Aside from our elevator challenges, it seems as if you had an enjoyable visit and I appreciate you recommending us. I do hope you'll have another opportunity to stay with us in the future. Stan Kott, General Manager stan.kott@murano.com More

San Diego
Top Contributor
68 reviews 68 reviews
41 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This unique property is visually stunning, from the exterior with it's giant soaring slab of blue/green glass, to it's multi-level lobby with even more handblown glass to every floor featuring a different international glass artist. The views of Mt. Ranier to the southeast are stunning too, especially from the high floors. The rooms are cool and trendy with all of... More

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Stan K, General Manager at Hotel Murano, responded to this review

Wow... thank you for your kind remarks and thorough overview of your experience with us. I certainly appreciate your feedback regarding how our staff and management handled your unfortunate experience with the AC unit and I am quite pleased that they made an impression on you. It is so important to us to receive feedback as to how we are... More

Cooper City
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel, the beds were wonderful. The staff was excellent especially the valets. Wonderful location in the heart of downtown Tacoma. Within walking distance to everything. The restaurant had delicious food with reasonable prices. Beautiful artwork throughout the hotel.

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Stan K, General Manager at Hotel Murano, responded to this review

Dear Nancy, Thank you so much for taking the time to give us some feedback. We do have a great team here (everywhere) and I appreciate you singling out our Valets who continuously work very hard to take care of everyone. I am glad that you had an enjoyable visit and I do hope you'll come back to see us... More

Top Contributor
137 reviews 137 reviews
35 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Although I have not stayed at this hotel, I have had the fortune of visiting and dining at its FANTASTIC RESTAURANT (BITE), and I was so impressed by the interior that I HAD to submit this review. From the moment you enter the hotel lobby, I promise you will be in AWE of the beautiful interior and modern design. While... More

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Stan K, General Manager at Hotel Murano, responded to this review

Dear Thurman, Thank you for the AWESOME feedback and compliments on your experience. We are indeed quite proud of our restaurant and culinary style of our Executive Chef, Matt Stickle, and his team and I will certainly share your comments with him. We will look forward to hearing from you again once you've had a chance to also enjoy a... More

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Additional Information about Hotel Murano

Address: 1320 Broadway Plaza, Tacoma, WA 98402 (Formerly Sheraton Tacoma Hotel)
Phone Number:
Location: United States > Washington > Tacoma
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Murano 4*
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Also Known As:
Murano Hotel Tacoma

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Official Description (provided by the hotel)
Hotel Murano is a glass-filled downtown Tacoma hotel, centrally located amongst a number of restaurants, bars, museums and more. When you enter the Hotel Murano, a world-class art collection greets you at the lobby. You notice that same commitment to form extends into every feature of this Tacoma Hotel. Hotel Murano features 50 glass artists and their masterpieces from all over the world, including Greek artist Costas Varotsos and Murano artist Massimo Micheluzzi. In addition, the hotel specializes in personalized guest relationships, ensuring every business or leisure traveler feels at home and has everything one could possibly need or desire. We are also proud to be a pet friendly hotel. Located in downtown Tacoma, the hotel is perfectly situated as a home base while guests visit local businesses, restaurants, the Museum of Glass, the Tacoma Art Museum and the Washington State History Museum. A stay at this hotel may just ignite that artistic spirit within you.Hotel Murano is a creation by Provenance Hotels, a company that specializes in hotels with deeply integrated art themes, that opened in 2008. Since then, the hotel has been recognized locally, nationally and internationally by multiple publications, including Conde Nast Traveler United Kingdom, USA Today, Elle Greece and Travel + Leisure. In 2010, it made the Conde Nast Traveler's (United States) Gold list and ranked No. 6 in the Top 100 Hotels in the United States. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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