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All 27 Tacoma hotels

Hotel Murano

4.0 of 5 Hotel   |   1320 Broadway Plaza, Tacoma, WA 98402 (Formerly Sheraton Tacoma Hotel)
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Ranked #3 of 27 Hotels in Tacoma
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Loughfavorites Gig Harbor, Washington
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780 reviews from our community

Traveler rating
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    49
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    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
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English first
Gig Harbor, Washington
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

From our first step in the hotel my husband and I were dumbstruck by the quality of this thoughtfully decorated and tasteful hotel. There is a gallery of local art and glasswork everywhere. I recommend this facility to any and all looking for a wonderful and peaceful place to stay with incredible views and a modest price point. Vacant from... More

Was this review helpful? Yes
Stan K, General Manager at Hotel Murano, responded to this review

Thank you for taking the time to recall and provide us with some fond memories of your experience with us. Your kind remarks and thoughtful overview are much appreciated, and I will enjoy sharing your sentiment with my staff. I do hope that you'll take advantage of another one of our many special Fall promotions and come back to see... More

Spokane, Washington
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My room's (#1414) panoramic view included Mt Rainer, a bit of the Sound, and the Dome! Across the street from this hotel was the Convention Center where our business conference was held. Couldn't have been more convenient and efficient! For the reasonable price (a group rate), I was surprised to have such a lovely, minimalist and tastefully appointed room. Marble... More

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Stan K, General Manager at Hotel Murano, responded to this review

Dear Lynn Marie, What a pleasant "View" of our facilities that you have depicted to us through your comments. We really appreciate the feedback, and during your next visit, please allow one of our Front Desk or Bell Staff agents provide you with some fabulous suggestions of restaurants, bars, museums, or even shopping within easy walking distance of our hotel.... More

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I had booked this hotel as it seemed like the best price compared to other hotels in its class, but was a bit concerned as to the distance from Seattle. It was worth it. Afterwards, I went to Vancouver for a few days and booked another night for my return. I would have stayed another night but had an early... More

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Stan K, General Manager at Hotel Murano, responded to this review

Dear Adam, Thanks for the positive feedback and for staying with us twice! I am glad that you found us to be a good value and that you would recommend us to others. If you had any less than satisfactory experiences within our restaurant, I would like to apologize for them as we typically do receive good feedback on that... More

Alameda, California
Contributor
20 reviews 20 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the 2nd time we stayed at the Hotel Murano. This is definitely Tacoma's best accommodations! The food at the restaurant is great. The rooms are sooooo nicely appointed and the beds are fabulous. Getting in and out of the hotel is VERY convenient and the restaurant selection nearby is plentiful - only 3 blocks from Indochine Asian Dining... More

Was this review helpful? Yes
Stan K, General Manager at Hotel Murano, responded to this review

Dear Randall, Thank you for your "Wonderful" feedback. I am glad that you've had the opportunity to enjoy our art, amenities, and facilities a couple of times now and have also had the chance to venture out into our neighborhood where there are indeed many fine restaurants to experience. We surely do appreciate repeat guests, and certainly hope that you'll... More

Santa Monica, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Lazy days, late breakfast, room service in a snap. Good beds, great elevators (guess they fixed that problem), snazzy decor.Local great staff. Love the place just don't charge me to park my own car, it's Tacoma not Seattle.

Was this review helpful? Yes
Stan K, General Manager at Hotel Murano, responded to this review

Dear "Martin144", Thank you for your comments and for the simplicity of your remarks. Your words certainly create a nice picture relative to your experience, and thanks for the "positive" shout out to our staff and our new elevators! I hope you'll stay with us again soon. Sincerely, Stan Kott, General Manager More

near Portland, Oregon
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Set in the heart of downtown Tacoma and within walking distance of museums, restaurants, and shopping, the Murano Hotel is the setting for numerous, beautiful blown glass art works; Not only are the public areas attractive but the double queen room we had was as well. From the 23rd floor, we had a great view of Commencement Bay and the... More

Was this review helpful? Yes
Stan K, General Manager at Hotel Murano, responded to this review

Dear "bookie 1954", Thank you so much for your kind and comprehensive overview of your experience with us. Your compliments and candid feedback is appreciated. I am sorry though that you experienced slow service while dining in Bite, but, am happy that you found our staff to be friendly and helpful. We do have a wide variety of room types... More

Valleyford, Washington
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recently stayed there for a conference and it was very nice. The room was beautiful and the bed very comfortable. Breakfast was slow and they were not busy but the food was delicious and made up for the slow service. There were multiple times when the elevators were not working properly and there was quite the wait. There were times... More

Was this review helpful? Yes
Stan K, General Manager at Hotel Murano, responded to this review

Thank you for your feedback and I apologize for the inconveniences that you experienced with regards to our elevators, and also for the slow service in BITE. Although we have indeed been challenged by our elevator modernization project, I am happy to note that it is complete and all elevators are now working again. I do hope that you'll have... More

Stillwater, Oklahoma, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed for 8 days on business. Hotel was clean. Staff were friendly and helpful. Restaurant had excellent food. Wait staff recommended off site dining that was wonderful. Short walk to the water. Room was large and very clean.

Was this review helpful? Yes
Stan K, General Manager at Hotel Murano, responded to this review

Dear Jana, Thank you for your "fantastic" comments and I am glad that your extended stay us with while here on business was an enjoyable experience. I am glad that you enjoyed our restaurant and that they were also able to recommend some other options for you within the area. I do hope you will be able to join us... More

Lander, Wyoming, United States
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at the Murano several times on trips to Tacoma, and love it every time I am there. The hotel is beautiful, like walking into an art museum. Very classy furnishings, very nicely appointed rooms, amenities that are top-notch, and a mini gallery of a glass artist on every floor. What made my most recent stay particularly great... More

Was this review helpful? Yes
Stan K, General Manager at Hotel Murano, responded to this review

Thank for your business, and for taking the time to send us some feedback. I was quite pleased to hear of your most recent experience and I appreciate your kind remarks regarding Dale and his team. We truly do have a great staff and our goal is to always make an impression, and I am glad that you and your... More

Pfafftown, North Carolina
Contributor
17 reviews 17 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Murano is a very nice hotel in Tacoma, Washington. My wife and I went to a wedding in Tacoma and stayed at the Murano, even though it was bit more expensive than we would usually pay. We were completely satisfied with our choice. The staff was nice and always helpful and the hotel itself is beautified with exhibits of... More

Was this review helpful? Yes
Stan K, General Manager at Hotel Murano, responded to this review

Dear Peter, Thank you for your remarks and I am glad to hear of your positive experience. Also, it is great to know that you enjoyed our restaurant, BITE, and I do hope you'll be able to join us again sometime. Stan Kott, General Manager stan.kott@murano.com More

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Additional Information about Hotel Murano

Address: 1320 Broadway Plaza, Tacoma, WA 98402 (Formerly Sheraton Tacoma Hotel)
Phone Number:
Location: United States > Washington > Tacoma
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Murano 4*
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Also Known As:
Murano Hotel Tacoma

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