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The Montvale Hotel

1005 W First Avenue, Spokane, WA 99201
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Best prices for: 1 room 1 guest
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The Montvale Hotel
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117 Reviews from our TripAdvisor Community

Traveler rating
    23
    27
    22
    19
    26
See reviews for
21
42
8
18
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
  • All months
    (117)
  • Mar-May only
    (36)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (19)
All months
1 review
3 of 5 stars Reviewed 1 week ago

My husband and i got our room practically free through Expedia rewards points, and I'm sure that kept my expectations realistic. The building is very old, but the rooms are renovated and pretty up to date. No coffee maker was located in our room, as advertised, but the room was generally comfortable. We were on the 3 rd floor, and... More 

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Seattle, Washington
Top Contributor
131 reviews 131 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 1 week ago

First the good. Great location, nice staff very cool historic hotel, tons of character. The bed was super comfy and the common areas are awesome. Now for the bad which will keep me from staying here again. The wifi sucks not even usable, for a place this size (30 rooms) the problem cold be solved for a few hundred dollars.... More 

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MontMgmt, Manager at The Montvale Hotel, responded to this review

We appreciate your feedback. We would like to discuss your recent stay with you. Please call us 509-747-1919. More 

Travelers are raving about these Spokane hotels

1 review
1 of 5 stars Reviewed 1 week ago via mobile

I travel a lot for business and this is the worst hotel I have ever stayed in. The staff was totally incompetent! There was loud music all night (Tuesday night) and the staff was totally ineffective. Don't ever stay here if you want /need a nights sleep.

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MontMgmt, Manager at The Montvale Hotel, responded to this review

Thank you for taking the time to give us feedback on your recent stay. We are terribly sorry about the loud music from the adjacent lounge. Unfortunately we have no control over there business. Please give us a call at 509-747-1919 so we can discuss this with you further. Thank-you! More 

Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Completely incompetent staff. No management whatsoever. Nobody in this hotel has any idea where anything is in Spokane or where to eat. I think they hire high school students to run the hotel. Plus, the battery in our smoke detector wore down in the middle of the night and started beeping, waking us up. The night attendant was some rube... More 

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MontMgmt, Manager at The Montvale Hotel, responded to this review

We appreciate your feedback on your visit with us last year. Although it's been nearly a year since you stayed with us, I'm sure you received a complimentary upgrade and compensation for the smoke alarm issue. Please give us a call at 509-747-1919. We would love to discuss this further with you. Thank-you! More 

Tampa, FL
Contributor
18 reviews 18 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We live in the area but wanted a romantic night "away" so we chose to stay here based on online recommendations that it was romantic. Maybe the problem was that we purchased the room on hotwire, but it said parking was $10 for the night (we assumed a garage nearby). At check in I asked where to park and she... More 

Was this review helpful? Yes 1
Madison, Wisconsin
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 21, 2015 via mobile

Although a little dated... location is wonderful if your going anywhere downtown. Connected to the Montvale is "Scratch" this restaurant was extremely delicious. Nice wine selection and local art on the walls. If your needing moderately priced room in great location check into this Spokane hotel.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 7, 2015

When I got there I was unable to check in because they said I had to be 21 despite trip advisor saying you only had to be 18. She found me another hotel, but was unable to give me a refund. She also refused to talk to my mom about letting me check in.

Was this review helpful? Yes 2
MontMgmt, Manager at The Montvale Hotel, responded to this review

Thank you so much for your feedback! More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 23, 2015 via mobile

I will start with front desk staff! I am pretty sure we met all of them, specifically Bonnie was great, accommodating, helpful and professional with our group! We checked in and had been given room 319. (Top floor, back corner facing parking, Brooklyn Pub and deli and of course THE TRAIN)! It was extremely smelly, so within seconds Bonnie had... More 

Was this review helpful? Yes 3
Okanogan, Washington
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 22, 2015

My husband and I stayed here for a concert at the fox theater. First i will adress the good: Was right across the street from the venue, which was awesome. Our room actually faced the theater so we could watch the people and the lines,wait til the last minute and then walked across the street to the show. The hotel... More 

Was this review helpful? Yes 2
Nelson, Canada
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed March 10, 2015

I recently used Hotwire for the first time, and got quite a good deal at the Montvale. I had requested two adjacent rooms, each with two beds. When I found out that we had been allocated to this hotel, I called and asked if the two rooms could be away from noisy areas (I had stayed there previously) as we... More 

Was this review helpful? Yes 1
MontMgmt, Manager at The Montvale Hotel, responded to this review

Thank you for you feedback. We only offer Single Queen bedded run-of-the house rooms on Hotwire pre-paid reservations. Not sure where the confusion came in on your reservation. We would love to talk to you about the issue you had with your stay. Please call us at 509-747-1919. More 

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