This is a great place to stay for a night or two. The staff was very accommodating and the rooms are large and clean. The shuttle is handy and will take you to the Northern Quest Casino which is a good choice not only for gaming, but dining. We also ate at Peppers Bar and Grill (on property). The food... More

Getting to GEG after midnight, found the car rental counters closed. I needed to stay close by and HI fit the fill. They sent a shuttle over in 7 minutes, then shuttled me back the next AM to pick up the car. I stayed 2 nites and found everything I needed. Took a dip in the pool & spa. Didn't... More

We stay here 2-4 times a year when we fly in and out from overseas. We actually spend our holidays just across the border in Canada but transition from our long flights at this hotel before making the short drive to the border. We have no complaints about this hotel. The staff is friendly and helpful and always go to... More

Nothing fancy, but very clean, large rooms and a very friendly staff at an excellent price. My only complaints would be that the walls are paper thin as I could hear the TV and conversation in the adjoining room throughout the evening. Fortunately, my neighbors weren't loud and went to bed early so it was quiet by the time I... More

This hotel wwas convienent for the airport location but service needs some improvement. I requested 2 extra pillows to my room and the hotel could not give me any, they said they ran out of pillows, how can a hotel run out of pillows?

With my family, standard room size. Nice size pool and hot tub. We stayed the night as we had a 6am flight out and was gone for 10 nights. I did not eat at the restaurant but with great restaurants downtown Spokane why risk it. The shuttle service was on time and fast even on Christmas morning. Most time you... More

Our daughter goes to school in Spokane so we stay here a few times every year. This was the first time we stayed at this hotel ~ we chose it because it is a very busy weekend in Spokane and all of the hotels downtown and close to campus were either booked up or they jacked up their prices for... More

Our daughter was food poisoned by the restaurant inside this hotel. She is six years old. When she awoke at 3am vomiting, we asked the staff if they could help us rearrange our flights so we could stay another day and we only got a shrug and felt pushed out of the hotel. She threw up for our entire flight... More

Everything you could ask for on a business trip! close to the airport, Food, Bar, Patio, pool, wifi and conference rooms. Loved the fresh baked cookies every night!!!