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Holiday Inn Spokane Airport

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1616 South Windsor Drive, Spokane, WA 99224
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Holiday Inn Spokane Airport
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Holiday Inn Spokane Airport
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111 reviews from our community

Traveler rating
    40
    39
    22
    6
    4
See reviews for
33
21
9
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Mankato, Minnesota
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a really nice hotel with great rooms. Our king room was so spacious and well appointed. The service was really great, everyone was so friendly, and there were fresh cookies every day. The hotel pool and spa were quite nice - very few people using it so we had it to ourselves most of the time. There was... More 

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Sussex, Wisconsin, USA
Top Contributor
100 reviews 100 reviews
31 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had a 6:30 am flight out of Spokane and this location was perfect, just minutes away from the airport. Staff was very nice during check-in. Room was modern, spacious and clean, and faced the parking lot. Restaurant inside offered good food; there is no continental breakfast. Would recommend this hotel for its comfort and convenience to the airport.

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Lakeside, Mt
Senior Contributor
25 reviews 25 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Nice clean big room. Staff pleasant, only thing disappointing was the Bar, bartender was clueless and not around, waited some time for her to show up. Close to Park and Fly. Shuttle service on time and pleasant.

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Columbia Falls, Montana
Contributor
20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Great people. We transferred our reservation from TripAdvisor to the hotel to get the LAX Lacrosse rate and they got the wrong night. The staff helped us find another place for the night. Despite the Lilac parade and the big lacrosse tournament in town we had a bed in a nice hotel downtown.

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Seattle, Washington
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean, convenient hotel if you need to stay near the airport. Easy access to I-90. If you are sensitive to the highway noise, request a room that is on the opposite side of the highway. Yummy cookies in the lobby in the afternoon!

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William H, General Manager at Holiday Inn Spokane Airport, responded to this review

Thank you very much for taking the time to comment about your stay at our hotel. We appreciate feedback so we can improve on items for the future. More 

Top Contributor
59 reviews 59 reviews
59 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Still letting me down. Still not valuing me as a customer of Platinum. Still not honest. On last stay promised a comp night upon my return to give them another try. From manager Mike on previous review: "Mike B, General Manager at Holiday Inn Spokane Airport, responded to this review Thank you for taking the time to review our hotel.... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Spokane Airport, responded to this review

Dear Happy K, Thank you for being an IHG Rewards Club Platinum Elite member and for leaving us a feedback. I am very disappointed to hear about your experience at the hotel. We are hospitality professionals who pride ourselves on delivering world class customer service and it is our regret that we failed to deliver an exemplary performance during your... More 

Kennewick
Contributor
17 reviews 17 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 13, 2015

I made the reservations based on some of the reviews. Loved this place, from the moment we walked in the front desk person greeted us very nice and pleasant. I wish I would have taken pictures of the room it was very nice and roomy, especially the bathroom and the bed and pillow were very comfortable which I appreciated due... More 

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William H, General Manager at Holiday Inn Spokane Airport, responded to this review

Thank you for taking the time to write about your experience at our hotel. My team and I do our very best to ensure that are guests are treated fairly and enjoy their stay. I will definitely pass your comments onto the team. William Hirata General Manager Holiday Inn Spokane Airport (T) 509-838-1170 (E) gm.hisk@bhghotels.com More 

Enumclaw, Washington
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2015

We stayed here for one night for my son's soccer game the next morning in Spokane. This hotel was recently remodeled and it's beautiful. I was very impressed with the room as you can tell the staff takes great pride in their work. It was immaculate and very new...lots of outlets for phones, tablets, computers etc.,and a very strong wi-fi... More 

Was this review helpful? Yes 1
William H, General Manager at Holiday Inn Spokane Airport, responded to this review

Our team really appreciates both positive and negative feedback as we are constantly trying to improve our operation. We definitively want our guests to feel at home and bring friends and family. Sincerely, William Hirata General Manager Holiday Inn Spokane Airport (T) 509-838-1170 (E) gm.hisk@bhghotels.com More 

Harleysville, Pennsylvania
1 review
5 of 5 stars Reviewed January 12, 2015

The airport location was very convenient. The rooms were clean, and neat and roomy. The front desk service was great. Our restaurant experience was 10 star. The food and beverage manager served us the delicious food and plenty of it. Every person was friendly....and the evening cookies were great. The minimal fee that we pd for the dining room breakfast(a... More 

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Mike B, General Manager at Holiday Inn Spokane Airport, responded to this review

We are very pleased that you enjoyed your stay with us. We really appreciate the great review, and look forward to your next visit with us. More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 4, 2015 via mobile

Our shuttle driver was very friendly. We arrived & just missed the bar closing 5 minutes befire we arrived & although we had no hot water & had to lug our luggage down 4 flights of stairs....the comfortable beds, clean rooms, warm breakfast & friendliness of the staff made up for it :)

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Mike B, General Manager at Holiday Inn Spokane Airport, responded to this review

Thank you very much for taking the time to review our hotel. We appreciate your understanding and were glad we were able to get things fixed in a timely manner. More 

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