We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Madison Inn by Riversage

#17 of 45 Hotels in Spokane
Certificate of Excellence
Hotel website
15 West Rockwood Boulevard, Spokane, WA 99204 (Formerly The Madison Inn by Riverstone)
Special Price
20% off room rate
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
The Madison Inn by Riversage
Professional photos View all
Browse nearby
The Madison Inn by Riversage
Write a Review

100 reviews from our community

Traveler rating
    44
    35
    14
    4
    3
See reviews for
31
19
13
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
  • All months
    (100)
  • Mar-May only
    (21)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (14)
All months
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed here multiple times while in Spokane, this was the first time I was a little disappointed. The rooms are clean;yet starting to feel pretty worn;the TV is out of date;I'm glad we had asked for extra pillows because you had to stack them to feel like you were using one "no fluff" we were visiting for a... More 

Was this review helpful? Yes
Riversageinns, Director of Digital Marketing at The Madison Inn by Riversage, responded to this review

We thank you for choosing to stay with us again and for your review. Because everyone has their own bed and pillow preferences, we do try to have a few different pillow styles available. We are here to make our guests as comfortable as possible. We want everyone to know we currently are in the process of updating our bedding,... More 

Edmonds, Wa
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Stayed here to join with family for Gonzaga graduation. Rooms were clean, spacious but if you can believe it, had cathode ray cable TV - welcome back to the 1990's. Breakfast was a total joke. Every kind of sugar biscuit you could imagine. Coffee very good. No banana's, yogurt, fresh fruit, eggs etc. Best to go across the street to... More 

Was this review helpful? Yes
Riversageinns, Director of Digital Marketing at The Madison Inn by Riversage, responded to this review

Thank you for your review and for choosing to stay with us. It is The Madison Inn by Riversage’s goal to provide a quality guest room, outstanding service, at a great price. In other words, value. We have tailored and targeted our mix of amenities based on customer demand in order to save costs. And we pass those savings along... More 

Seattle, Washington
Contributor
12 reviews 12 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have more 'pros' than 'cons' for the Madison. It is conveniently located near downtown Spokane and - more to the point - near one of the city's major hospitals. It's not a fancy place by any stretch of the imagination, but it's quiet, reasonably priced and the staff I encountered were all very pleasant. My room had two beds,... More 

Was this review helpful? Yes
TMIManager, Manager at The Madison Inn by Riversage, responded to this review

Dear Guest, First, thank you for choosing The Madison Inn. We are very glad that overall your stay was pleasant, but are very sorry you found your bed to be too firm. Sometimes, people find the beds and pillows too hard when others find them too soft. For that reason, the Inn keeps a selection on hand that varies in... More 

Lewiston, Idaho
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 31, 2015

Three night stay. Staff was totally great and helpful. Lobby clean and comfortable. Free fresh popcorn each evening at desk. Felt secure. Rooms clean, bath clean, great housekeeping. Continental breakfast average. Rate for hospital guests greatly appreciated. Sacred Heart across street and Deaconess a $5 taxi ride. All Spokane Cab taxi drivers nice and prompt.

Was this review helpful? Yes 1
Riversageinns, Director of Digital Marketing at The Madison Inn by Riversage, responded to this review

Thank you for your review, we are pleased you had a pleasant stay with us. The Madison Inn by Riversage understands how important our guests’ comfort is and the value of a dollar. We hope to see you again. More 

Kirkland, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2015

This hotel services families who are stay overnight providing support to their ill loved-ones in the hospital next door. The staff is very kind and seem stress-free as they helped us and other guests. We were in town on business w/ our 2 mini-aussies and we had a wonderful, clean room for our 2 night stay!!! We plan to book... More 

Was this review helpful? Yes 1
Riversageinns, Director of Digital Marketing at The Madison Inn by Riversage, responded to this review

Thank you for choosing to stay with us and we appreciate your review. We are indeed located near Providence Sacred Heart Medical Center and Children's Hospital. We do service many families and individuals visiting Spokane for medical related matters. We would also like to point out that the Inn’s central Spokane location is close to many restaurants, shopping and entertainment venues,... More 

Liberty Lake, Washington
Top Contributor
69 reviews 69 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 15, 2015

I've stayed at The Madison Inn several times over the last couple of years and each time was very pleased. This isn't a high-end place, but they aren't trying to be. They are however and excellent hotel for the money. It is within walking distance to the hospitals so is very convenient in that regard. Each room I've stayed in... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 29, 2014

We stayed here with our infant and staff was let us stay past checkout time while my husband was out on business at the hospital. The park is walking distance from the hotel- it's a beautiful park. People were so nice here. It's a convenient place if you need somewhere near the hospital.

Was this review helpful? Yes 1
Top Contributor
226 reviews 226 reviews
42 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed November 6, 2014

This is my second stay. The staff are all thoughtful and kind, the rooms are good size, and location next to Sacred Heart hospital is great. Parking is free! The prices are the lowest in town. Don't expect Hilton or Marriott, but expect great value.

Was this review helpful? Yes 2
Kooskia, Idaho
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 16, 2014

What a great place from the time we walked in the door it was been great. Mother in law was having surgery they let us come in early came us a key for the door and off we went. He manager is great so nice and easy to talk too. And marie at check in was great . Jtd

Was this review helpful? Yes 2
Idaho
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 3, 2014

My stay here was arranged by hospital for my surgery. Check-in gal was very nice. Room was clean but old. TV old. Brought my new gel/memory foam pillow (expensive) but forgot it there when I left. Called them same day I checked out and was promised a call back but had to call them back 4 times over two days.... More 

Was this review helpful? Yes 4
TMIManager, General Manager at The Madison Inn by Riversage, responded to this review

Dear fieldlark: Thank you for recognizing that The Madison Inn is a clean hotel and that our Check-in gal was nice. As one of the newest hotels in town we are only twelve years old, since opening we have made several updates including new beds, furniture, paint, carpet and other projects including daily upkeep and maintenance schedules. In most of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (10)
Viewed
Dining (2)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities