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The Madison Inn by Riversage

#18 of 46 Hotels in Spokane
Certificate of Excellence
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15 West Rockwood Boulevard, Spokane, WA 99204 (Formerly The Madison Inn by Riverstone)
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20% off room rate
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The Madison Inn by Riversage
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115 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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seattle and north
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a Very Quiet place, perhaps due to it's proximity to the hospital. It is very clean and comfortable. The staff was excellent, with good information about local amenities and attention to details.

Was this review helpful? Yes
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 days ago NEW

Found this hotel on Priceline and and were very happy with it. We consider it a great 3-star inn. Room and public areas were very clean and hosts were friendly and eager to serve. The hotel is off I-90 far enough to leave traffic noise behind and the neighborhood is walkable and close to hospitals and a good selection of... More 

Was this review helpful? Yes 1
Kelso, Washington
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for the night while on a long road trip from Chicago to Portland. The staff was very friendly (particularly the young man who checked us in late at night on 7/20/15), the beds were comfortable, and everything in the room was nice and clean. Breakfast was a bit better than the average free continental breakfast fare (seriously,... More 

Was this review helpful? Yes 1
Walla Walla, Washington
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed there many times including earlier this month. The rooms are clean and comfortable, not fancy. There is a continental breakfast that is adding a hot component. The staff is friendly, courteous and helpful. We have, on occassion, stayed when we wern't involved with the hospital. The cost is moderate. It about five minutes from downtown. A very... More 

Was this review helpful? Yes 1
Riversageinns, Director of Digital Marketing at The Madison Inn by Riversage, responded to this review

Thank you for your review, we are pleased you had a pleasant stay with us. Thanks for noting that we added hot waffles to our free breakfast fare. Our location is great for all travelers looking for a quiet, comfortable night’s rest, with helpful, friendly service, at a great rate. The Madison Inn by Riversage understands the value of a... More 

Spokane, Washington
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Both sets of my parents have stayed here when they come to Spokane and love it. Nice rooms, lovely sitting areas, and best of all, the most charming staff in town. I can only imagine how comforting it would be to stay here when you have a loved one in the hospital and you need extra tender care. I highly... More 

Was this review helpful? Yes 2
Riversageinns, Director of Digital Marketing at The Madison Inn by Riversage, responded to this review

Thank you for your recommendation. Even though you weren’t our guest, it’s nice that you have taken the time to let other travelers know about The Madison Inn by Riversage. Our central location near the hospital, is also close to downtown Spokane, entertainment centers and restaurants. We proudly provide our guests comfortable, clean, nicely appointed rooms, at a great price.... More 

Saint Paul, Minnesota
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice clean hotel. Very quiet that's what we need after long drive. Stuff is very friendly and helpful. Hotel is clean and well maintained. Breakfast is pretty standard, the healfiest option is banana. We will stay here again.

Was this review helpful? Yes 2
Riversageinns, Director of Digital Marketing at The Madison Inn by Riversage, responded to this review

Thank you for your review. The Madison Inn is situated near the hospital, off the main drags, making the Inn’s location “Quietly the best.” We’re glad you liked the staff, we did just add hot waffles to our breakfast, they go great with bananas, and we have just added new bedding in our rooms. Thanks for choosing The Madison Inn... More 

Pendleton, Oregon
Level Contributor
89 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The night we arrived, the rollaway bed I was assured would be available, was not. So....Dad (me) ended up sleeping on the floor. I had to be persistent the next morning, but the manager upgraded us to another room. I did notice 2 other parties speaking to the manager about their accomadations the next day, as well. This has the... More 

Was this review helpful? Yes 1
Riversageinns, General Manager at The Madison Inn by Riversage, responded to this review

We have looked into this situation further and realize we made a serious error with this guest's reservation. As a result of our investigation, we will refund the guest for his first night. We apologize. Our desk clerk informed the guest over the phone that we do have rollaways available. But there are only a limited number. This guest did... More 

Las Cruces, New Mexico, United States
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 15, 2015

We really liked this hotel. Great location close to downtown and other attractions. Especially liked the break from typical chain hotels off the freeway we've been staying in. Price was reasonable, room was comfortable, and breakfast room was attractive. I would definitely stay here again.

Was this review helpful? Yes 1
Riversageinns, Director of Digital Marketing at The Madison Inn by Riversage, responded to this review

Thank you for the friendly review. It is The Madison Inn by Riversage’s goal to provide a quality guest room, outstanding service, at a great price. In other words, a good value for all travelers. Our complimentary “Expanded” Continental Breakfast now includes hot waffles. We are updating our rooms with new bedding packages, furniture and more. Thank you for choosing... More 

Camano Island
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 4, 2015

I came into Spokane for the annual Farm Chicks event. I specifically was looking for a quiet place that wasn't downtown Spokane. I found this place to be a good fit for my needs. It's off the beaten path but not too much. It's close to medical facilities for those families that need to stay close to loved ones if... More 

Was this review helpful? Yes 3
Riversageinns, Director of Digital Marketing at The Madison Inn by Riversage, responded to this review

It sounds like you had a pleasant time while visiting the Spokane area. We’re happy that you found The Madison Inn to your liking. We are a bit off the beaten path, which most folks appreciate. We are close to the hospital, and not far from downtown, shopping, a variety of restaurants and entertainment venues. Thank you for choosing The... More 

Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 3, 2015

Staying at the Madison Inn was a pleasure. First, the staff was very friendly and welcoming -- it was clear I should consider the hotel a home away from home. The room was very comfortable and clean. Equally important, the hotel was very convenient to the hospital (very important -- it's right across the street), downtown, and other fun Spokane... More 

Was this review helpful? Yes 5
Riversageinns, Director of Digital Marketing at The Madison Inn by Riversage, responded to this review

The pleasure is ours, thank you for deciding on The Madison Inn and for taking time to write such a nice review. We do pride ourselves in the quality of our rooms, the amenities we provide, our friendly service, and at a great price. As you mentioned, our location is so convenient, not only for medical visits, but to downtown... More 

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