We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Madison Inn by Riversage

#12 of 45 Hotels in Spokane
Certificate of Excellence
2.0 of 5
15 West Rockwood Boulevard, Spokane, WA 99204 (Formerly The Madison Inn by Riverstone)
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
The Madison Inn by Riversage
Professional photos View all
Browse nearby
The Madison Inn by Riversage
Write a Review

97 reviews from our community

Traveler rating
    44
    35
    11
    4
    3
See reviews for
30
19
13
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
  • All months
    (97)
  • Mar-May only
    (18)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (14)
All months
Lewiston, Idaho
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Three night stay. Staff was totally great and helpful. Lobby clean and comfortable. Free fresh popcorn each evening at desk. Felt secure. Rooms clean, bath clean, great housekeeping. Continental breakfast average. Rate for hospital guests greatly appreciated. Sacred Heart across street and Deaconess a $5 taxi ride. All Spokane Cab taxi drivers nice and prompt.

Was this review helpful? Yes 1
Riversageinns, Director of Digital Marketing at The Madison Inn by Riversage, responded to this review

Thank you for your review, we are pleased you had a pleasant stay with us. The Madison Inn by Riversage understands how important our guests’ comfort is and the value of a dollar. We hope to see you again. More 

Kirkland, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2015

This hotel services families who are stay overnight providing support to their ill loved-ones in the hospital next door. The staff is very kind and seem stress-free as they helped us and other guests. We were in town on business w/ our 2 mini-aussies and we had a wonderful, clean room for our 2 night stay!!! We plan to book... More 

Was this review helpful? Yes 1
Riversageinns, Director of Digital Marketing at The Madison Inn by Riversage, responded to this review

Thank you for choosing to stay with us and we appreciate your review. We are indeed located near Providence Sacred Heart Medical Center and Children's Hospital. We do service many families and individuals visiting Spokane for medical related matters. We would also like to point out that the Inn’s central Spokane location is close to many restaurants, shopping and entertainment venues,... More 

Liberty Lake, Washington
Top Contributor
68 reviews 68 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 15, 2015

I've stayed at The Madison Inn several times over the last couple of years and each time was very pleased. This isn't a high-end place, but they aren't trying to be. They are however and excellent hotel for the money. It is within walking distance to the hospitals so is very convenient in that regard. Each room I've stayed in... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 29, 2014

We stayed here with our infant and staff was let us stay past checkout time while my husband was out on business at the hospital. The park is walking distance from the hotel- it's a beautiful park. People were so nice here. It's a convenient place if you need somewhere near the hospital.

Was this review helpful? Yes 1
Top Contributor
213 reviews 213 reviews
40 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed November 6, 2014

This is my second stay. The staff are all thoughtful and kind, the rooms are good size, and location next to Sacred Heart hospital is great. Parking is free! The prices are the lowest in town. Don't expect Hilton or Marriott, but expect great value.

Was this review helpful? Yes 2
Kooskia, Idaho
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 16, 2014

What a great place from the time we walked in the door it was been great. Mother in law was having surgery they let us come in early came us a key for the door and off we went. He manager is great so nice and easy to talk too. And marie at check in was great . Jtd

Was this review helpful? Yes 2
Idaho
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 3, 2014

My stay here was arranged by hospital for my surgery. Check-in gal was very nice. Room was clean but old. TV old. Brought my new gel/memory foam pillow (expensive) but forgot it there when I left. Called them same day I checked out and was promised a call back but had to call them back 4 times over two days.... More 

Was this review helpful? Yes 4
TMIManager, General Manager at The Madison Inn by Riversage, responded to this review

Dear fieldlark: Thank you for recognizing that The Madison Inn is a clean hotel and that our Check-in gal was nice. As one of the newest hotels in town we are only twelve years old, since opening we have made several updates including new beds, furniture, paint, carpet and other projects including daily upkeep and maintenance schedules. In most of... More 

Bellingham, Washington
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 16, 2014

Chose this because it was pet friendly. Then we ended up leaving the dog home. The room was VERY basic and outdated The bed was awful. Worst continental breakfast ever. The staff were all very kind.i will not stay here again.

Was this review helpful? Yes
Rick B, Director of Digital Marketing at The Madison Inn by Riversage, responded to this review

Thank you for your review. The Madison Inn by Riversage understands the value of a dollar. Our goal is to provide a quality guest room, outstanding service, at a great price. In other words, value. We have tailored and targeted our mix of amenities based on customer demand in order to save costs. And we pass those savings along to you... More 

Pullman, Washington
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 27, 2014

I picked this because of the great reviews and affordable price. We had difficulty figuring out how to get to it, especially with road construction going on. It was clean and seemed to be well-maintained. We didn't do well with the beds. The frig and microwave were handy. The staff seemed friendly and helpful. We won't go back if we... More 

Was this review helpful? Yes 1
TMIManager, General Manager at The Madison Inn by Riversage, responded to this review

Dear Katherine: Thank you for your kind words concerning the staff, cleanliness and value that we offer our guests. I am glad to inform you that the road repairs in and around the hospital and businesses will be completed by the end of August, according to the city planners. I am sorry this caused you concern. We have found that... More 

Calgary, Canada
Contributor
17 reviews 17 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 19, 2014

The hotel is located close to hospitals. The reception staff is very helpful. We stayed for two nights. The rooms are clean, the beds are comfortable. The second day, the cleaning staff did not leave any toiletries. The breakfast is continental. Overall, good value.

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (11)
Viewed
Dining (2)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question