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Hilton Garden Inn Spokane Airport

Certificate of Excellence
3.0 of 5
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9015 U.S. Highway 2, Spokane, WA 99224
Hilton Garden Inn Spokane Airport
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Ranked #5 of 46 Hotels in Spokane
Certificate of Excellence
A recent review
3 of 5 stars reviewed 1 week ago
48Richard18 Tucson, Arizona
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331 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tucson, Arizona
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

the rest is just typical; staff seemed like they could have cared less. Manager appeared unprofessional to be railing at staff while we were having a lunch. I would say some customer courtesy would be in line for this hotel...

Review collected in partnership with Hilton Garden Inn

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HGISA-GM, General Manager at Hilton Garden Inn Spokane Airport, responded to this review

48Richard18, Thank you for taking the time to write a review. We greatly appreciate your feedback and we sincerely apologize for the negative experience you had staying with us. Please allow me to assure you these kinds of experiences are far from the norm at the Hilton Garden Inn Spokane Airport. This issue has been addressed with our staff and... More 

Hartford
1 review
4 of 5 stars Reviewed 3 weeks ago

Overall, a very pleasant venue. Friendly and efficient staff. Breakfast was very good and the room was large, clean and nicely done. There was free shuttle service from the hotel and the driver was vey friendly and helpful. Check out was fast and the front desk personnel were very helpful.

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HGISA-GM, General Manager at Hilton Garden Inn Spokane Airport, responded to this review

Jeffrey K Hartford, Thank you for choosing to stay with us while traveling to Spokane. We appreciate you taking the time to write such a positive review about your stay and we hope to see you again the next time your travels bring you to the area! Sincerely, Chris Anderson General Manager More 

South Bound Brook, New Jersey
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

A welcoming stop over after our paddle boat cruise on the Columbia and Snake Rivers from Portland, Oregon to Clarkston, WA. We were greeted with a sign welcoming us from our trip. The hotel, which was near the airport, looked new and refreshing. The lady at the front desk was quick and accommodating. The room was spotless and comfortable. When... More 

Review collected in partnership with Hilton Garden Inn

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HGISA-GM, General Manager at Hilton Garden Inn Spokane Airport, responded to this review

Michael A, Thank you for taking the time out of your day to write such a delightful review of our property and your stay with us. We are pleased to hear you enjoyed your time with us and hope to get the chance to serve you again the next time your travels bring you to Spokane! Sincerely, Chris Anderson General... More 

Grandview, United States
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Our stay was made very personal, pleasant by our dinner Hostess, Randi a Inspiring Culinary Student made our dinner the best ever as my wife Helen and Randi both share the love of transforming food to a favor the mind desires. Randi keep the time we shared with her wonderful as dinner was served and great too. Best to Ur... More 

Review collected in partnership with Hilton Garden Inn

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2 reviews
4 of 5 stars Reviewed 4 weeks ago

very good stay and enjoyed the visit to Spokane. I would recommend this hotel to any one and will stay here again when we are in town. The location is very good and the service was excellent. The staff was friendly and hlepful

Review collected in partnership with Hilton Garden Inn

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HGISA-GM, General Manager at Hilton Garden Inn Spokane Airport, responded to this review

776ramachandrann, Thank you for staying with us while visiting Spokane! We appreciate you taking the time to express your positive feelings towards our property and we look forward to seeing you the next time you are in town! Sincerely, Chris Anderson General Manager More 

Kaneohe, Hawaii, United States
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 27, 2015

I liked this hotel a lot. Although we were given a room at the far end from the lobby, it was close to an exit and you can park your car near that exit. The bed was perfect and the showers were great. It had strong water pressure and regular curtains. The towels were really nice and soft too. Not... More 

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HGISA-GM, General Manager at Hilton Garden Inn Spokane Airport, responded to this review

Shari l, Wow! Thank you very much for such a great review of our property! We really appreciate when our guests take the time out of their day to express the positive experience they had while staying with us! We sincerely hope to see you back the next time your travels bring you back to Spokane! Sincerely, Chris Anderson General... More 

Spokane, United States
1 review
5 of 5 stars Reviewed May 26, 2015

This was a great hotel. Will stay here again. The room was clean and big. The showers were perfect. The bed was comfortable. We stayed at many hotels this trip and I will look for this brand again on our next trip.

Review collected in partnership with Hilton Garden Inn

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 24, 2015

This hotel is out of town but it's perfect if you aren't planning to spend all your time in the city. Staff is courteous and helpful. Beds are comfy. The lobby is very modern. Yes, the carpet and rooms are a little dated but it's not offensive. Close to the casino.

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cleveland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed May 21, 2015

Everything that could go wrong went wrong. I asked politely for maintenance of my sink and bathtub stoppers and it took 2 days for this 10 minute work to be completed -so- I couldn't take care of a wound I have and I could not take a bath nor could I switch rooms because they were full for all the... More 

Review collected in partnership with Hilton Garden Inn

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HGISA-GM, General Manager at Hilton Garden Inn Spokane Airport, responded to this review

daleboClevland, Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next time your... More 

Kalispell
2 reviews
2 of 5 stars Reviewed May 19, 2015

Cost was over $230.00. I had a dirty pillowcase, dirty tub bath mat and a clogged sink. Very disappointed. I left a note for the maid, and also for the manager, and have received no communication. The location was OK, but a ways out of the center downtown Spokane.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISA-GM, General Manager at Hilton Garden Inn Spokane Airport, responded to this review

107virginiap, I am so sorry that you had a disappointing stay with us. Our goal is to ensure every guest is satisfied with their accommodations, its disappointing to me when any guest feels that we missed the mark. I'd love to chat with you regarding your experience. Please contact at your convenience, I'll do what I can to make things... More 

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