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Hilton Garden Inn Spokane Airport

Certificate of Excellence
3.0 of 5
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9015 U.S. Highway 2, Spokane, WA 99224
Hilton Garden Inn Spokane Airport
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Ranked #5 of 45 Hotels in Spokane
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
776ramachandrann
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327 Reviews from our TripAdvisor Community

Traveler rating
    189
    105
    19
    9
    5
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73
81
25
108
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (327)
  • Mar-May only
    (91)
  • Jun-Aug only
    (82)
  • Sep-Nov only
    (88)
  • Dec-Feb only
    (66)
All months
1 review
4 of 5 stars Reviewed yesterday NEW

very good stay and enjoyed the visit to Spokane. I would recommend this hotel to any one and will stay here again when we are in town. The location is very good and the service was excellent. The staff was friendly and hlepful

Review collected in partnership with Hilton Garden Inn

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Kaneohe, Hawaii, United States
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I liked this hotel a lot. Although we were given a room at the far end from the lobby, it was close to an exit and you can park your car near that exit. The bed was perfect and the showers were great. It had strong water pressure and regular curtains. The towels were really nice and soft too. Not... More 

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Spokane, United States
1 review
5 of 5 stars Reviewed 1 week ago

This was a great hotel. Will stay here again. The room was clean and big. The showers were perfect. The bed was comfortable. We stayed at many hotels this trip and I will look for this brand again on our next trip.

Review collected in partnership with Hilton Garden Inn

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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is out of town but it's perfect if you aren't planning to spend all your time in the city. Staff is courteous and helpful. Beds are comfy. The lobby is very modern. Yes, the carpet and rooms are a little dated but it's not offensive. Close to the casino.

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cleveland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

Everything that could go wrong went wrong. I asked politely for maintenance of my sink and bathtub stoppers and it took 2 days for this 10 minute work to be completed -so- I couldn't take care of a wound I have and I could not take a bath nor could I switch rooms because they were full for all the... More 

Review collected in partnership with Hilton Garden Inn

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HGISA-GM, General Manager at Hilton Garden Inn Spokane Airport, responded to this review

daleboClevland, Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next time your... More 

Kalispell
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Cost was over $230.00. I had a dirty pillowcase, dirty tub bath mat and a clogged sink. Very disappointed. I left a note for the maid, and also for the manager, and have received no communication. The location was OK, but a ways out of the center downtown Spokane.

Review collected in partnership with Hilton Garden Inn

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HGISA-GM, General Manager at Hilton Garden Inn Spokane Airport, responded to this review

107virginiap, I am so sorry that you had a disappointing stay with us. Our goal is to ensure every guest is satisfied with their accommodations, its disappointing to me when any guest feels that we missed the mark. I'd love to chat with you regarding your experience. Please contact at your convenience, I'll do what I can to make things... More 

Colorado Springs, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The beds were extremely comfortable. Cleaning staff were friendly and respectful. I was working nights so the cleaning crew came by when I was either sleeping or preparing for my next shift. She gave me extra coffee and respected my privacy when the do not disturb was up.

Review collected in partnership with Hilton Garden Inn

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HGISA-GM, General Manager at Hilton Garden Inn Spokane Airport, responded to this review

Lora B, I am glad that you enjoyed your stay. Thank you for the kind words regarding our staff. We look forward to seeing you again the next time work or pleasure bring you to Spokane. Sincerely, Chris Anderson General Manager More 

Mukilteo, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Quiet, clean hotel. Beverages and snacks upon arrival. Welcoming lobby and very nice rooms. The room was large with a mini fridge and microwave. Great for traveling with kids. We will definitely stay here again when we are in the Spokane area.

Review collected in partnership with Hilton Garden Inn

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HGISA-GM, General Manager at Hilton Garden Inn Spokane Airport, responded to this review

Jean M L, Thank you for choosing to stay with us on your recent visit to Spokane. I am grateful that you enjoyed your time with us. All of us here at HGI Spokane look forward to serving you again in the future. Sincerely, Chris Anderson General Manager More 

Sparks, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Hilton Garden Inns are our "go-to" brand when traveling. The amenities and staff at a HGI always meet our expectations. However, this HGI property exceeded our expectations in several areas. First, the reception staff was outstanding and checked us in early. Next, the pool and spa areas are open 24 hours a day. We had not experienced this before at... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISA-GM, General Manager at Hilton Garden Inn Spokane Airport, responded to this review

Matthew B, Thank you so much for such a great review, especially the comments regarding our team members. Our goal is to make every guests stay enjoyable and I am grateful that you appeared to have enjoyed your time with us. We hope for an opportunity to serve you again the next time your travels bring you to Spokane. Sincerely,... More 

Seattle, WA
Contributor
19 reviews 19 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Upon entering the hotel it is very nice. Lobby is appealing and clean. Although the rooms themselves are outdated. The bathrooms are extremely small. The carpet is a dark ugly green. The headboards are old. Bed is comfy and says it can be adjusted for firmness and softness but I didn't really see a difference. There is hairdryer, iron, microwave,... More 

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HGISA-GM, General Manager at Hilton Garden Inn Spokane Airport, responded to this review

llsmr777, Thank you for taking the time to write such a detailed review of your experience with us. I am glad that you found our guest room amenities to be of value. I am hopeful that you enjoyed your time with us and will visit us again the next time your travels bring you to Spokane. Sincerely, Chris Anderson General... More 

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