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Motel 6 Spokane West - Airport

1508 S. Rustle Rd, Spokane, WA 99224 (Formerly Knights Inn Spokane Airport)
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Motel 6 Spokane West - Airport
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Ranked #33 of 46 Hotels in Spokane
A recent review
3 of 5 stars reviewed 3 weeks ago
SanDiego333 San Diego
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44 Reviews from our TripAdvisor Community

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    10
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Elma, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed yesterday NEW

We stayed at this place because there was literally no where else in town. It is dirty--truly filthy. The bedspreads are soiled--the kind of ground in dirt that shows it hasn't been washed in a very very very long time. There was a pair of underwear under said filthy bedspread. There were cigarette holes in the blanket. The sheets were... More 

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San Diego
Level Contributor
166 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Inexpensive but no amenities. Old style dingy comfortable with velour blanket. Sheets had small amount of hair on them. Admittedly Heather came immediately and changed the sheets. Had free coffee in office.

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HotelSN, Consultant at Motel 6 Spokane West - Airport, responded to this review

We Apologize for the out dated blankets and appreciate you staying with us. The current transition of our blankets/sheet is underway and hope you can visit us again in the near future to see the changes. More 

Edmonton, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Quite simply the worst experience of Anywhere I have ever stayed in. Stayed during a major weekend in Spokane and was even charged $165 for the privilege! First experience of a Motel 6 and can only assume the entire brand is tainted. Booked a room online through their website. When I got to the hotel I found out the rate... More 

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6Team, Brand Experience Team member at Motel 6 Spokane West - Airport, responded to this review

Dear Guest, Thank you for sharing your feedback. We apologize for any misunderstanding that may have occurred during your recent stay with regard to our rate policies and the inconveniences you experienced. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay. Our staff aims to... More 

BC
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First off let me say that a few days before we arrived at this location, I called to see if they have cleaned it up at all. As it turns out I was speaking with the manager, who stated he has been away for the past month, but he was "cleaning house". He stated they had new linens and bed... More 

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HotelSN, Consultant at Motel 6 Spokane West - Airport, responded to this review

We appreciate the kind comments and thank you for noticing our improvements. We look forward to your next visit. More 

Seattle, Washington
Level Contributor
37 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I had a good day reservation. When I went to check at 1:00 pm they told me I had to wait until 3:00 pm to check in. So a found something to do for a couple hours. When I finally got a room it reeked of cigarette smoke, the curtains were bitter and the furniture had cigarette (or crack) burns... More 

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6Team, Brand Experience Team member at Motel 6 Spokane West - Airport, responded to this review

Dear Guest, Thank you for sharing your feedback. We are committed to delivering a clean, comfortable visit and apologize for any failure in following through on that commitment during your recent stay. We strive to provide a clean, comfortable stay and are disappointed your visit was unsatisfactory due to the odor concern you describe. Safety and security are high priorities... More 

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

My family and I reserved a room during Hoopfest weekend. I normally never do a review like this, but any who stay here must be aware of the conditions of the motel and rooms. #1-The smell of smoke near the office is VERY strong! The smell was less so on our floor but was still present. #2-When I arrived to... More 

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6Team, Brand Experience Team member at Motel 6 Spokane West - Airport, responded to this review

Dear Icai, Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues you describe. We invite you... More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

This hotel has a prostitution ring running in it. Also there are gang members fighting in the parking lot and hallways of the building. I called the desk about it and was hung up on. I would of left in the middle of the night but when I saw a thug loading a gun outside through my rooms w I... More 

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6Team, Brand Experience Team member at Motel 6 Spokane West - Airport, responded to this review

Dear Guest, Thank you for posting your review. The service concerns you describe are not characteristic of the level of service our colleagues strive to provide, and we apologize your stay was unsatisfactory. Please know the conditions you experienced in your room are an exception to our guest commitment and as such, we apologize. We are committed to delivering a... More 

1 review
1 of 5 stars Reviewed June 27, 2015 via mobile

This hotel REAKS of smoke! As soon as you walk into the tiny lobby you can smell it and the "non-smoking" room isn't any better. If you don't like a smokey room definitely don't check into this dump. The guest rooms are extremely basic and outdated (No fridge, microwave, hairdryer, bathtub, flat screen tv, shampoo, a total of 2 accessable... More 

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HotelSN, Consultant at Motel 6 Spokane West - Airport, responded to this review

We appreciate your comments and we use them to make changes to the hotel. Our conversion to Motel 6 is fairly new and we are continuing to upgrade the property from Knights Inn standards to the Motel 6. We hope when traveling to Spokane you give us another try and see the changes. More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 15, 2015

We were actually pleasantly surprised by our stay at the Motel 6 (I was expecting the worst). We chose Motel 6 because we needed somewhere to take our 45lb dog. I was very happy with the fact that being a motel that accommodates dogs, there were no unpleasant odors and our room was nice and clean-although, our bedspread was pretty... More 

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HotelSN, Consultant at Motel 6 Spokane West - Airport, responded to this review

Thank you for staying with us. Glad you could travel with your dog as we are a pet friendly hotel. Your comments about the screen missing and stained bed spread will be addressed. We hope you can visit us again in the near future. More 

Trail, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 14, 2015 via mobile

Broken pool, broken ice machine, blood on the curtains, excessive stains on the bed and carpets, filthy unwashed windows and walls, over powering smell of carpet cleaner chemicals, NO water pressure at all whats so ever in the bathroom, phone broken into pieces.... I could keep going. When I returned immediately after check in to the office to request a... More 

Was this review helpful? Yes
6Team, Brand Experience Team member at Motel 6 Spokane West - Airport, responded to this review

Dear Guest, Thank you for sharing your review. We are committed to delivering a clean, comfortable room and are sorry for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues you describe. We are sorry to hear about... More 

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