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Red Lion Hotel at the Park

3.5 of 5 303 W. North River Drive, Spokane, WA 99201 (Formerly WestCoast)
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Red Lion Hotel at the Park
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Red Lion Hotel at the Park
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948 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Moses Lake, Washington
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

Came here as part of a convention group. Only reason I ever come is part of some convention or workshop or work related stay. That appears to be the strength of the hotel. The room I had this time was fine, two queens with the requisite 'stuff' complete with a bathroom that is way too small for more than one... More 

Was this review helpful? Yes
Zach L, Front Office Manager at Red Lion Hotel at the Park, responded to this review

Thank you for staying with us and allowing us the chance to host you for business-related travel. We appreciate all our guests, and are glad to hear that the business clientele feel well-accommodated. As far as the building is concerned, we work hard to maintain and beautify the property and will use your feedback accordingly. It's good to see that... More 

Bothell, Washington
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

I wish I had stopped by here to read the reviews before I booked this room. The location is fabulous – it was easy to get to the locations we planned on visiting while in Spokane. That is where the good ends. Room: As others have stated it smelled musty. (We stayed in the tower) Visible stains on pillows and... More 

Was this review helpful? Yes
Zach L, Front Office Manager at Red Lion Hotel at the Park, responded to this review

I'm sincerely apologize that your stay resulted in you leaving with a poor experience. I'm especially for the state of your room. None of our guests should have to wonder about the cleanliness of their room, and we will be sure to have our Director of Housekeeping use this review to coach his entire team. If you ever encounter a... More 

Colfax, Washington
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

So wife wanted to go Christmas shopping and weekend away from the house, so we chose to stay at the Red Lion at the park via Hotel.com. Was able to get a good price for $76 a night. I thought it said that a continental breakfast was provided but I guess not via Hotel.com web site. I have never stayed... More 

Was this review helpful? Yes
Zach L, Front Office Manager at Red Lion Hotel at the Park, responded to this review

Thank you for providing this feedback of your recent stay with us. I apologize for the feeling you came away with regarding our hotel and service. It is never our desire for someone to feel surprised by any costs, especially after booking through a third-party website. Not only that, while there are several different rooms and suites pictured on the... More 

Castlegar, Canada
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

From the beginning to the end, our getaway at the Red Lion Park at the Hotel was awesome. The only thing that brought it down a bit was the poor buffet breakfast. The eggs were rubbery and tasted like powdered eggs, the fried potatoes were a bit hard, there was no yogurt or anything of the such, no alternative choice... More 

Was this review helpful? Yes
Zach L, Front Office Manager at Red Lion Hotel at the Park, responded to this review

I appreciate the kind comments regarding your recent stay with us! I'm glad to see you enjoyed nearly everything, and we take seriously the feedback you provided about the breakfast buffet. I assure you our Executive Chef is working hard to correct the issues raised. Thank you also for the pleasant review of our staff and their efforts to accommodate... More 

Spokane
1 review
3 of 5 stars Reviewed 2 weeks ago

Yep we found a mans pair of dirty underware in our room in the corner by the Ottoman. That was pretty gross. We asked for no maid service and we came back to our room the maid was in there and had cleaned,folded my clothes arranged my make up. I don't like people touching my belongings thats why we asked... More 

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
Zach L, Front Office Manager at Red Lion Hotel at the Park, responded to this review

Thanks for providing this feedback and speaking with our management team in-person as well. I'm very glad we were able to discuss this with you, and trust our efforts to resolve this were appropriate. Nothing like this should ever occur and we sincerely apologize for both concerns you mentioned. We have coached our housekeeping staff specifically about these notes. Still,... More 

Yakima, Washington
1 review
1 of 5 stars Reviewed 2 weeks ago

After booking 2 rooms on Hotwire (for myself/husband and a friend/husband) for your Red Lion at the Park- Spokane location for last weekend, I called the hotel directly to request a specific room type (as recommended by Hotwire). I spoke with a gentleman at the front desk, who assured me he’d put my request for 2 King rooms in the... More 

Was this review helpful? Yes
Zach L, Front Office Manager at Red Lion Hotel at the Park, responded to this review

Thank you for submitting this review and thank you for connecting with us via email as well. It was a pleasure resolving this issue with you and discussing it further. Nothing you described accurately represents our high standards or desires for guest comfort and accommodation, and we sincerely apologize again for such a poor experience. While I know things have... More 

Grand Forks, British Columbia, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed for one night with our grand children and the Red Lion was a perfect spot for parking, shopping, entertainment (Performing Arts Centre), dining, rest and fun. All the staff from reception to dining were professional, cheerful and helpful. Our room was well appointed and clean. The pools were well kept and warm for family fun and they stayed... More 

Was this review helpful? Yes
Zach L, Front Office Manager at Red Lion Hotel at the Park, responded to this review

Wow - thank you for that kind and thorough review of your experience with us. I love hearing about how much you enjoyed Spokane and that we played a part in hosting a fun, family-oriented stay for you! Our staff work hard every day to ensure a calm, comfortable environment that is inviting to people of all ages and walks... More 

Cranbrook, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Our stay here was great! We had an awesome room overlooking the river and park for a good price and the service was excellent. Plus, the hotel is within walking distance to restaurants downtown and the Spokane Arena.

Was this review helpful? Yes
Zach L, Front Office Manager at Red Lion Hotel at the Park, responded to this review

Hey thanks for visiting from up north - we love Canada! Glad you could come and stay for a bit and enjoy our beautiful Executive Suite, 6071. There certainly is a ton to do in downtown Spokane, and if the weather ever fails to be agreeable, we have comfortable shuttles to the downtown area that are free to our guests!... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

The night we stayed the people in the room next to us were arguing loudly and the guy must have gotten kicked out by his lady because he stood outside their door knocking and pleading to be "let in" until 2am. Made for a long restless night...NOT the hotel's fault though! The room was clean and very comfortable and up... More 

Was this review helpful? Yes
Zach L, Front Office Manager at Red Lion Hotel at the Park, responded to this review

Thank you for telling us about your stay! I'm glad to hear you didn't have a complaint about the hotel in particular, but I understand your points of feedback. Noisy neighbors are never fun, and we want everyone to have a pleasant visit. Next time, please feel free to let us know so we can kindly remind any similar folks... More 

Albuquerque, New Mexico
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Red Lion Hotel at the Park while in Spokane, WA visiting for Thanksgiving. We loved the location relative to the park and walking trails. The other draw for us was the ability to do the "bed and breakfast" deal so that we could eat breakfast at the hotel. We were traveling with our twin infants and... More 

Was this review helpful? Yes
Zach L, Front Office Manager at Red Lion Hotel at the Park, responded to this review

I'm glad we got to host you and your little ones for Thanksgiving. We love the holidays and the only thing we love more is sharing them with others! While there were some setbacks for this stay, I'm glad to hear that, overall you enjoyed our hotel and the room accommodated you well. Still, we'll be sure to mention your... More 

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Additional Information about Red Lion Hotel at the Park

Address: 303 W. North River Drive, Spokane, WA 99201 (Formerly WestCoast)
Phone Number:
Location: United States > Washington > Spokane
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Red Lion Hotel at the Park 3.5*
Number of rooms: 400
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Also Known As:
Red Lion Hotel Spokane
Red Lion Spokane
Spokane Red Lion
Hotel Style:
#3 Green Hotel in Spokane
#9 Business Hotel in Spokane

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