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Red Lion Hotel at the Park

#18 of 45 Hotels in Spokane
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303 W. North River Drive, Spokane, WA 99201 (Formerly WestCoast)
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Red Lion Hotel at the Park
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Red Lion Hotel at the Park
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992 reviews from our community

Traveler rating
    306
    323
    197
    110
    56
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343
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (299)
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Calgary, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Not impressed by the cleaning staff at this hotel. We stayed here and found money missing from our bags. When they checked the door to see if anyone came into our room they said the head house keeper came in but left right away. They could not prove that she stole anything as there were no cameras so nothing was... More 

Was this review helpful? Yes 2
Michael F, General Manager at Red Lion Hotel at the Park, responded to this review

Thank you for taking the time to write. I am sorry to hear that you had some money missing. We've had other guest make similar claims, only to find out that they had actually put the item somewhere else. Perhaps, it will turn up in another area, in the near future. I certainly hope that's the case. In the future,... More 

Spokane
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This is the second time I have stayed at this property. In the Fall I stayed when we brought my daughter to Gonzaga for the school year--it is pretty close to her house and is a convenient location for getting out and about. This trip I brought my older daughter and the three of us stayed in the room Saturday... More 

Was this review helpful? Yes 1
Michael F, General Manager at Red Lion Hotel at the Park, responded to this review

Thank you for taking the time to write us. We're so pleased that you enjoyed your stay. Our location near Gonzaga is ideal for parents of students, such as yourself. We appreciate your praise of Stuart our Bartender in the Dam Bar and Grill. You're right, he is awesome. We look forward to serving you on your next trip to... More 

Calgary, Canada
Top Contributor
244 reviews 244 reviews
100 hotel reviews
147 helpful votes 147 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel twice - once going to Seattle for a conference and once on the way back. For my first stay, I booked a queen bed room. For $157/night I expected a bit more. My room was tiny - just large enough to fit the queen bed. There was no thermostat in the room and the temperature... More 

Was this review helpful? Yes 1
Zach L, Front Office Manager at Red Lion Hotel at the Park, responded to this review

Thank you for submitting this review and letting us know about your two different experiences at our hotel. I appreciate you giving us a try each time, and giving us helpful feedback. We take every comment seriously and will ensure that the room conditions are addressed by our Engineering team promptly. We care about your experience now, and are working... More 

Canada
Top Contributor
85 reviews 85 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was in town for business and stayed overnight at the hotel. All the staff appeared to be university students, and their lack of experience and professional showed. lots of school groups/teams were staying there. rooms were average and my expectations were not met.

Was this review helpful? Yes 1
Michael F, General Manager at Red Lion Hotel at the Park, responded to this review

I appreciate you taking the time to write. Your comments are important to us. At the time of your stay there was a very large volleyball competition taking place that consumed almost every hotel room in the city. Large multiple occupancy groups, such as this,sometime test our ability to give personalized service that we endeavor to achieve and are famous... More 

San Diego, California
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Upon entering the room there was a large empty space. There was not a chair in the room. If you like to get dressed sitting on the bed, this room is for you. The room was dirty, the bathroom was worst. I was there on a Tuesday and the main restaurant was closed. The one good thing I do have... More 

Was this review helpful? Yes
Michael F, General Manager at Red Lion Hotel at the Park, responded to this review

Thank you for taking the time to write us and tell us about your stay. We're happy to hear that you enjoyed the meal and service in our Dam Bar and Grill. We've expanded the menu and (soon) the seating in the Dam Bar and Grill and closed our Windows restaurant, as we prepare for our top to bottom renovation... More 

Omak, Washington
1 review
3 of 5 stars Reviewed 3 weeks ago

Door to our room was hard to shut. Room itself was ok but nothing special. Breakfast was also nothing special and although we were the only people there we were seated at a table that was terribly wobbly and you could see paper and sugar packets under one leg to try and stabilize the table. We asked the staff to... More 

Was this review helpful? Yes
Michael F, General Manager at Red Lion Hotel at the Park, responded to this review

Thank you for taking the time to write. I've forwarded your comments to the appropriate Managers to rectify the issues you mentioned. Also thank you for your praise of Rebecca at the Front Desk. You may be interested to know that we are about to undertake a complete renovation of the hotel and transition to Red Lion's newest brand, Hotel... More 

Washington
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Most of the rooms in this hotel are ok, but their wing of old rooms are noisy. Was in room 1312 and this room is right on top of a very busy street and parking lot., and the windows in these old rooms don't block any sound.

Was this review helpful? Yes 1
Zach L, Front Office Manager at Red Lion Hotel at the Park, responded to this review

Thank you very much for taking the time to provide this feedback. I am sorry to hear of the experience you had with the noise level in your room. This is not a typical issue in the hotel regardless of your room location, as all rooms were renovated at the same time. We'll pass along your concerns to our Director... More 

Tacoma, Wa
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

From a family perspective with kids ages 9 & 10 1/2: Location = A, Room = B-, Dining = C, Pool = C+, Parking = B, Lobby = B Booked here last minute to be near the convention center. We know the area well. We are Red Lion Rewards members so we like to stay at RL whenever we can.... More 

Was this review helpful? Yes
Michael F, General Manager at Red Lion Hotel at the Park, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you mentioning our friendly staff and great location. You'll be please to know that we will soon undergo a top to bottom remodeling that should be completed by January. Please come back and visit us next year and see all of our exciting changes. More 

riverside
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

we purchased the Jacuzzi tub suite and we were really shocked when we went into the room to find that it came with what more we expected:) we really enjoyed our night and super amazed by the view we had in the room . next time we will have to try another suite to explore more into the suite life... More 

Was this review helpful? Yes 1
Michael F, Manager at Red Lion Hotel at the Park, responded to this review

Thank you for your comments. We'll be starting a remodeling of our hotel in the Fall. Please come back and try our new suites. I am sure you'll be pleased. More 

Shelton, Washington
Top Contributor
184 reviews 184 reviews
23 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We were there for the B state basketball championships at the arena. Nice bar and $$ restaurants. Breakfast meal may or may not be included in your reservation. Breakfast did not look too inviting at $12 a head. Great staff in the bar and drinks were reasonable. Has both an indoor and outdoor pool with a slide. Easy walking distance... More 

Was this review helpful? Yes
Zach L, Front Office Manager at Red Lion Hotel at the Park, responded to this review

Thank you for that detailed review of our property! We're so glad you got to visit us and that you enjoyed several of the different types of amenities we have to offer. It's always a pleasure to have the opportunity to host our guests as they visit Spokane and we hope you had the chance to sample some of the... More 

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