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Red Lion Hotel at the Park

3.5 of 5 303 W. North River Drive, Spokane, WA 99201 (Formerly WestCoast)
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Red Lion Hotel at the Park
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Red Lion Hotel at the Park
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957 reviews from our community

Traveler rating
    298
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    183
    105
    54
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335
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washougal, Washington
1 review
5 of 5 stars Reviewed 1 week ago

I've stayed at a lot of hotels. Many times staff doesn't have a clue how to solve a problem. Not the case here. The facility is great - super location on the river in Spokane - walking distance to many restaurants, shopping in the downtown area. Best for me was getting help from the staff solving a problem where they... More 

Was this review helpful? Yes
Michael F, General Manager at Red Lion Hotel at the Park, responded to this review

We're so glad you enjoyed your stay with us and found our hotel and location to your satisfaction. We were delighted to assist you with helping you solve your last minute business decision. After all, that's what we are here for! We hope to see you again in the near future. Michael F. More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was here for a small conference. Nice young staff at front desk. Food at the restaurant was good. The rooms feel a little old, but nothing to stop me from coming back. The thermostats need to be replaced with something digital. The bathtub temp handle was odd and difficult to use. I would definitely come back especially for their... More 

Was this review helpful? Yes
Michael F, Manager at Red Lion Hotel at the Park, responded to this review

Scott: Thank you for taking the time to write and compliment us on our staff and food. We truly appreciate your comments and will pass them on to our staff. Plans are in the works for updating our rooms. So come back and see us again. Perhaps you'll come visit us in the summer. It's beautiful here! More 

Great Falls, Montana
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Red Lion at the Park. We got there at 3:30 AM. Thought it would be romantic to catch the train, Amtrak from Montana. Your Staff was great. We phoned the hotel and they sent a shuttle to pick us up. Very polite young man who cared about our trip and where we were from. We checked... More 

Was this review helpful? Yes
Zach L, General Manager at Red Lion Hotel at the Park, responded to this review

Lincoln: Thank you for taking the time to offer your valuable feedback, and for the kind words regarding our staff. We sincerely appreciate your input and your business. Hope to see you back in the new year! Michael F. More 

new orleans
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The place is so dated it should be preparing for the second facelift since its last, not its first. That said, the service was fine and the rooms were clean. But there's nothing to recommend this hotel apart from its location.

Was this review helpful? Yes 1
Zach L, Manager at Red Lion Hotel at the Park, responded to this review

Thank you for taking the time to write. We appreciate your positive comments concerning our service and cleanliness. Please be assured that a new, updated look for our rooms is coming soon. Have a safe and happy new year. Michael F More 

Vernon, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We visited Spokane due to a medical appointment for one of our girls at Shriner's Children's Hospital. We picked the hotel on a recommendation from Shriner's. The lobby was fantastic and well decorated for the holiday season. We booked two rooms for our family of 5. The heater didn't work in one of the rooms and the bed kept bunching... More 

Was this review helpful? Yes 1
Zach L, General Manager at Red Lion Hotel at the Park, responded to this review

Dear Johnny: I am so sorry to read of your unsatisfactory experience and would love to see if there isn't something we can do to make the situation right with you. Please feel free to reach out to me personally at 509-326-8000. Michael F. More 

Shelton, Washington
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We recently stayed at the Red Lion at the Park and were very disappointed with the front desk service and our room. We had booked online on Cyber Monday, the only King Room was a handicap accessible room. After I had booked the room, so we could have a King Bed, I called the hotel a few days later to... More 

Was this review helpful? Yes 1
Zach L, Front Office Manager at Red Lion Hotel at the Park, responded to this review

Thank you for telling us about your experience! I'm so sorry to hear that there were some inconsistencies in our communication and see that this directly effected your comfort. We only want our guests to feel welcomed, and I'll coach the agents who helped you about how this situation could have been handled differently. We do hope you'll give us... More 

Kennewick, Washington
2 reviews
4 of 5 stars Reviewed 3 weeks ago

My wife and I took a long weekend getaway and we stayed here for 1 night. Was very nice we had a very spacious room(Cavanaughs Suites), I think a little to spacious in some way and not enough in others. The bathroom(This room only at least) was very small but had a huge living area and balcony was very nice... More 

Was this review helpful? Yes
Zach L, General Manager at Red Lion Hotel at the Park, responded to this review

Thank you for your response. We're glad you enjoyed your stay and hope that you'll come back to visit us again. If you think the river and park were scenic in the winter, wait until you see it in the summer! Michael F. More 

Colorado Springs, Colorado, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

I stay at the RedLionat the Park a lot because I work for Southwest Airlines, it's the crew hotel, and I have family in Spokane. Recently I've stayed on three occasions to see family and got a good rate, $82 for a king room in the executive tower. The rooms are dated, but I know that and ours was always... More 

Was this review helpful? Yes
Zach L, Front Office Manager at Red Lion Hotel at the Park, responded to this review

Thank you very much for this feedback. I'm so sorry to find your experience at the Dam Bar and Grill was awkward and abnormally lacking in service. We always want the level of service to be appropriate for demand, and are sorry for the inconvenience you experienced on this most recent stay. Still, we're very glad to have been host... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The lobby at this hotel was very attractive and well kept, which we thought indicated an equally well kept hotel. The room we were given was not worth the price we paid. It was older, smelled strongly of febreeze or some other site fresher, and noisy. The indoor pool had not been tidied up from the previous day.... There were... More 

Was this review helpful? Yes 1
Zach L, Front Office Manager at Red Lion Hotel at the Park, responded to this review

Thank you for providing this review about your recent experience. It's never our desire to mislead anyone about the condition of our hotel, and we strive to keep it clean and fresh in every area. I'm sorry to see you encountered things that don't accurately represent this, and instead lower your comfort level. I'll definitely speak with our public areas... More 

Moses Lake, Washington
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed December 10, 2014

Came here as part of a convention group. Only reason I ever come is part of some convention or workshop or work related stay. That appears to be the strength of the hotel. The room I had this time was fine, two queens with the requisite 'stuff' complete with a bathroom that is way too small for more than one... More 

Was this review helpful? Yes
Zach L, Front Office Manager at Red Lion Hotel at the Park, responded to this review

Thank you for staying with us and allowing us the chance to host you for business-related travel. We appreciate all our guests, and are glad to hear that the business clientele feel well-accommodated. As far as the building is concerned, we work hard to maintain and beautify the property and will use your feedback accordingly. It's good to see that... More 

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Additional Information about Red Lion Hotel at the Park

Address: 303 W. North River Drive, Spokane, WA 99201 (Formerly WestCoast)
Phone Number:
Location: United States > Washington > Spokane
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Red Lion Hotel at the Park 3.5*
Number of rooms: 400
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Also Known As:
Red Lion Hotel Spokane
Red Lion Spokane
Spokane Red Lion
Hotel Style:
#3 Green Hotel in Spokane
#9 Business Hotel in Spokane

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