We stayed at the Ruby for one night in April 2012 and it was all we needed and more. Yes, the bathroom and tub were old, but everything else seemed revamped and it was very clean. I can tell it would be loud on the weekend, but you should kind of expect that in the middle of a downtown area.... More

Stayed here when we were going to a concert. (The Knitting Factory concert venue is right across the street. Very convenient!) This is a motel, not hotel. It is very cute and fun. They've painted the walls red and hung neat art. We had a fridge and microwave, which was nice. They seem to be in the process of remodeling... More

Booked this hotel on a recommendation from a friend. everything about this hotel was amazing i was greeted at the check in by an amazing employee justin he checked me in and told me about the attached lounges great specials. upon entering my room i though WOW this is amazing the room had amazing art and was really clean. i... More

Booked several rooms for family for a long weekend and had many issues. One couple could not stay in their room because it smelled like mold. We got no sleep until we complained at 3:30 about the noise from the hockey team downstairs. The toilet leaked for 2 days-we had to put the trash can under it! Just because you... More

I brought my granddaughter to stay the night before going to the Lilac Festival tea at the Davenport. The staff was so nice, enjoyed Angel, she was so nice, & helped us get a late check out so that after the tea we could come back to our room & change out of our princess dresses...The rooms were clean, loved... More

I booked the Hotel Ruby the day before I started a cross-country road trip. I rolled in late afternoon Monday, March 26th and went for my room. Everything seemed alright--decent location, modern furnishings, working Wi-Fi, nice TV. It wasn't until I went to lie down around 9pm that things went downhill. I turned down the covers and noticed a few... More

My wife and I stayed at the Ruby on a Thursday evening toward the end of March. Having read the previous reviews I expected a nice stay at a nice price. Right twice! I left my medication when we left on Friday morning. When we returned home the following Tuesday I had a call from the Ruby. After some miscommunication... More

Although we live close by, my friend and I felt like it was a vacation staying at this hotel. We loved the artwork displayed in and outside the buidling. We stayed in the hospotality suite. The staff was very friendly, the clerk who checked us in was upbeat and hospitable. The rooms are remoded, but the walls are a little... More

I stayed here for a few days at the end of march and for the most part was disappointed by what we got. Good... Central location, really friendly ex marine bartender, secure parking, maids left notes to make it feel personal , our second maid was amazing and knew how to clean a sink make a bed and take out... More